user
Johnny Roberts Motors
1706 E Broadway St, Altus, OK 73521, United States
Appearance
Johnny Roberts Motors

Comments
ki
Review №1

Kudos to the wonderful staff! Got me in fast when I had a issue that could have gotten worse, Im pretty sure the young man that looked after us was Wyatt, from (Snyder). Everyone needs to hire employees like yours! They were all top notch. Great service.

Jo
Review №2

Great service, awesome sales team. Randy and Jeremy are the best. Got me in the vehicle I wanted, and let me test drive any car I wanted. Didnt think I would get the payments I wanted, but they really came through for me!

Za
Review №3

Me and my family had the pleasure of working with Randy. He’s a great guy, honest, straightforward, and respectful. If you’re looking for a car, ask for Randy and he’ll set you up. He even put the bow on the car and they don’t just do that for everybody so I feel special. Johnny Roberts Motors is great dealership and the team they have there is on point.

Di
Review №4

Just be aware of the value of the vehicle you might purchase. They have a vehicle listed at $38,995 whose Carfax put the value more realistically in the $33k-$35k range ($32k as a trade-in so likely losing $7k in value as soon as you drive it off the lot) I asked for $36k. No dice. Even after I showed the value wasnt what they were asking. I am giving them 2 stars because I understand every business needs to make money. But not being flexible on a vehicle that was previously a RENTAL car.. not cool. Update: I updated from 2 to 3 stars because they take the reviews seriously and were responding to me at 8pm at night. Would still want people to be aware of double checking the value of the used vehicles.

Th
Review №5

The guys at Johnny Roberts Motors really know how to take care of their customers. Not only did they work with me on getting the right financing, but even when my title was misplaced, Randy shipped one out to me immediately to help me get my tag. These guys really care about their customers more than they do their cars (and they care a lot about their cars). Excellent service from excellent people.

No
Review №6

10/10 honestly recommend coming here to buy a vehicle. We had the pleasure to have Nick Kendall work with us. He helped me and my husband purchase a 2017 Cherokee with a great price. He answered our questions and made sure we understood everything and was so easy to talk to! he made sure we had everything right and everything was good to go, if youre looking to buy a car, ask for NICK!!

Il
Review №7

Very awesome dealership. Randy got me all the info I needed and took care of my credit app before I even got to the dealership. Was a great experience and got a great deal on the vehicle I wanted!

Ca
Review №8

Kind, friendly, and patient staff. Amazing service! I would recommend them to anyone. Not only did I get a great truck and a great deal, but the staff was kind and friendly to my autistic daughter. They went out of their way to treat her as if she was the most important customer. Integrity is worth a lot these days. We are grateful for this place and their friendly staff!

Ha
Review №9

Thank you Randy for assisting my husband surprise me with a new car! I love it so much haven’t stopped smiling since I got it :)

Ja
Review №10

Randy and Jeremy took care of me and made the experience easy and enjoyable. No stress and no pressure to buy a vehicle i didnt want.

Ja
Review №11

Nick was very professional and courteous when we came to the dealership when we were out car shopping. I highly recommend that you ask for Nick Kendall. He went above and beyond to help us. Great experience.

Bo
Review №12

Randy and Jeremy took care of me. Very awesome sales team, and great environment. Will be doing business here from now on.

Be
Review №13

Want to thank Nick Kendall. He made the purchase of my sisters vehicle so pleasant and easy. Following the sale we noticed a crack in the headlight and with hesitation he told her to bring it in and it was replaced. Thank you Nick, you have erased the negative reputation of a car salesman! You will always have my business.

Ll
Review №14

Johnny Roberts Motors has been great to work with. My wife and I have purchased two vehicles with Jeremy. Jeremy did an awesome job with customer service with no pressure to buy on both vehicles for us. Jeremy and the rest of the Johnny Roberts Team have our business. The service center is timely and efficient too.

An
Review №15

This is an amazing dealership. Nick Kendall was able to answer all my questions and made me feel very comfortable with the car buying process. I will definitely be back to purchase my next car from him.

Kr
Review №16

Excellent service always! Randy Snow was very helpful and has awesome customer service skills!!

Ka
Review №17

This place is great. Jeremy Kendall always goes above and beyond putting in effort to find exactly what you are looking for. Definitely checking back in on our next purchase.

Ja
Review №18

Had a great experience here. Got in touch with Jeremy Kendall and he was a big help with my car shopping needs. Helpful, friendly and professional.

Mi
Review №19

Randy Snow and Jeremey were very helpful with getting me in the car I wanted!

Ro
Review №20

Awesome experience at Johnny Roberts. Nick Kendall took really good care of us, he was ready for us to test drive, started the paperwork in no time and we will surely be rolling in no time! Thanks Nick for all your help. Come see Nick if your in the market for a vehicle!

Te
Review №21

Ive done business with this dealerships service department for years.They always do a good job and carefully explain everything up front. A+

Ro
Review №22

Nick made it feel like a family atmosphere. It was no pressure and he had me in and out. I’ll definitely be back to buy from Nick for my next purchase.

Al
Review №23

I bought a vehicle in 2018 and have worked very closely with Jamie Lara! He seriously has gone above and beyond for me. He is very knowledgeable on products and will help you even on scheduling maintenance for your vehicle at the service department. He has even helped get my car delivered when I was working and couldnt get back to the shop to pick it up. When It comes to service and person-ability, Jamie is your man!

Gr
Review №24

Nick Kendell was a fantastic salesman and helped me and my wife through the process of purchasing a vehicle. He was friendly, understood what we wanted, and helped us reach the best available vehicle in our price range

Ja
Review №25

Johnny Roberts is a great place! Jeremy Kendall did a great job! Highly recommend him! Go see him for the best deal in Southwest Oklahoma!

Ma
Review №26

Johnny Roberts is a Fantastic Company. Kevin is So Nice and helpful. I think they have a Wonderful Staff and Company. They have me as a customer for life, and Ive made sure I have told all of my friends. Keep up the Awesome Job.

Cr
Review №27

If youre looking for a great car buying experience, ask for Nick Kendall. You wont be disappointed!

Co
Review №28

Excellent dealer to do business with. Jeremy Kendall is a great sales rep and will help you find what you need.

Le
Review №29

Nick Kendall was so helpful, if you need any help go see him! Highly recommended

Sc
Review №30

Great people to work with the Kendall brothers will treat you right.

Al
Review №31

Jeremy and Jimmy did a great job getting me in the truck that I wanted, if your in the market for a new vehicle I would definitely recommend going to see these guys.

Br
Review №32

Very awesome dealership, could not have done it with out Nick Kendall. Please as for Nick for great service.

De
Review №33

Awesome dealership! Will definitely be purchasing my next vehicle from Nick Kendall.

Ma
Review №34

If you are searching for a new vehicle this is a great place! Ask for Nick Kendall he is very helpful & knowledgeable!!

Am
Review №35

Jeremy is one of the best salesmen i have had the opportunity to work with, i would definitely buy from him again and recommend him to all my friends and family!

Je
Review №36

I recently visited with Jeremy Kendall at Johnny Roberts Dodge, about buying a new pickup Hes a nice young man.

bo
Review №37

I didn’t intend on buying a vehicle at the time, but Nick Kendall came out and was nothing but friendly and helpful not only with buying th car, but being patient with my little boy running around as well! The atmosphere was nothing, but good and made me feel comfortable and confident throughout the whole purchase!

Kr
Review №38

Jeremy is the best. He is always happy to see you and is very knowledgable about all the inventory.

Da
Review №39

Go see Jeremy. He is a great salesman. He really knows his stuff.

Me
Review №40

This is the first car I’m getting!! Nick made my family and I feel comfortable and they found me the perfect!!! I do honestly recommend this place ;)

Ch
Review №41

Jeremy was great and made the whole experience great on buying my next new vehicle!

Ch
Review №42

Have been to Johnny Roberts Motor many times for service and have never left unsatisfied. Great people. Grady is a real honest guy and “Chops” has been there since the 90s and knows exactly what he’s doing. Great family aroma throughout the place. The ladies at the front desk are very helpful and welcoming. This place definitely has me as a customer for all my Jeep services

Aa
Review №43

Hey everyone go see my buddy Jeremy Kendall he’ll take real good care of you

Ma
Review №44

I think Johnny Roberts Dodge is Awesome. They are all so Friendly and go out of their way to help. Every time I needed anything done to the Jeep they were prompt and So Helpful. The ladies up front are Great and so friendly. I highly recommend them.

ke
Review №45

Really great service from Jeremy, he got me exactly the car I wanted .

Br
Review №46

Nick is a great person. Very professional and knowledgeable!

Da
Review №47

Go see Nick! Hes very knowledgeable and helped so much!

Wh
Review №48

Great dealership and Nick Kendall was very kind and professional. It was just like hanging with one of the girls!

Ti
Review №49

Go see Jeremy Kendall, he will take great care of you!

Be
Review №50

If you are in need of a new or used car go see my brother Jeremy Kendall. He will do you right & get you the best deal in town.

Mi
Review №51

Stopped by to have my radio checked out and Grady went above and beyond to make sure I knew what was going on with my car and to schedule a minor warranty issue. They have always been polite and honest with me during routine maintenance. I really appreciate Johnny Roberts motors!! Thanks guys and gals!!

Ei
Review №52

We had a wonderful shopping experience thanks to Nick Kendall. Nick went above and beyond to help answer any of our questions.

Te
Review №53

Go see Nick Kendall at Johnny Roberts, if your in the market! Very helpful and knowledgable

Ja
Review №54

Go get your next vehicle from Johnny Roberts. Ask for Nick, great guy and he will help you get in your new xar

Di
Review №55

Great dealership nick Kendall was very nice, knowledgeable, and easy to work with.

Ju
Review №56

Very much recommend buying a car here ask for Nick very Professional

Ke
Review №57

If your looking for a vehicle go see Nick Kendall! He answered all our questions and very helpful!

Ch
Review №58

Go to Johnny Roberts and see Jeremy. He is a great salesman and very professional!

Sa
Review №59

Jeremy Kendall was so helpful! Definitely recommend!!

Go
Review №60

The service manager and the service department was upfront and honest. The work on my transmission was accomplished in a timely manner and at a reasonable price. I highly recommend! Ask for Grady. Im sure youll appreciate him.

ti
Review №61

Go see Jeremy Kendall! He will help get you a great deal!

Ad
Review №62

Go see Jeremy at Johnny Roberts if you need a great deal!!!

St
Review №63

Great dealership and amazing customer service from Nick Kendall!!! I will be buying my next truck from him.

el
Review №64

Jeremy Kendall was our sales person, did a great job!

Tr
Review №65

Hands down, best car dealership in the area. Their used vehicles are very reasonably priced for the condition theyre in, and you wont find many places that are willing to sell new vehicles at such a reasonable price either. They showed me great hospitality while I was having my truck serviced, which took very little time. Ive taken my vehicle in for them to work on several times, and have yet to find something to complain about.

Pe
Review №66

I have been dealing with Johnny Roberts for 4 years, since Grady Thompson has come aboard, it has gotten so much better. He has helped service 100++++++ percent, very considerate and very compassionate, he really wants to do you a great job. If he doesnt know the answer to the question, he will find out and call you back.

Ka
Review №67

We purchased our 2019 Jeep Cherokee today thanks to Jamie Lara. No money down and no trade in! I never in my life thought I would drive off a lot with a brand new car but these guys made it happen. The service was quick, Jamie was super friendly and up front with the whole process.I look forward to working with these guys in the future!

Am
Review №68

Great service and extremely helpful, thanks Nick Kendall!

BR
Review №69

Couldn’t of had a better experience. The Owner definitely believes in taking care of customers and making the buying experience quick and easy! If I could give them 10 stars ✨ I Would!!!!!

Gl
Review №70

Our 2015 Dodge Ram was in the service dept the last of July. Our experience was very good. Grady, the Service manager, was very kind and prompt diagnosing our problem and getting parts to fix it. He was always kind when we would call and ask about it. We would recommend them to anyone.

pa
Review №71

Go see Jeremy Kendall! A great man!!

Ta
Review №72

Grady and all the service center employees were so helpful and accommodating when my Dodge Durango was brought in with extensive motor trouble. They kept me informed of what was being done and I’m very pleased with their customer service as well as the work they did on my car. Thanks again for a great job.

Pa
Review №73

Horrible. Lies and scam tactics. Gave them a 1 because zero was not an option. Worth the drive to Patterson in Wichita Falls.

An
Review №74

Grady Thompson went above and beyond to help me. I had the best customer service experience Imaginable.. Before I bought this Chrysler I went to Johnny Roberts to buy a car...however I never got to look at the car I wanted to buy...I was kinda irrated and bought my vehicle elsewhere....but I am thrilled that Grady Thompson is a employee of yours and look forward to doing business With Johnny Roberts in the future

Kr
Review №75

Jeremy was really polite and very helpful..

Ch
Review №76

Randy was the best, super helpful

Tr
Review №77

I received fantastic customer service and especially liked this one young man named Tyler. This young man was extremely nice and helpful. 12/10 would recommend

Jo
Review №78

The service department staff was was excellent. My truck was diagnosed and fixed in minimal time. Thanks especially to Grady for being straightforward. Highly recommend!

Jo
Review №79

Grady Thompson is the best! He came and picked up my vehicle so that I wouldn’t have to leave work and brought it back when they were finished working on it. Thank you so much Grady!

Ri
Review №80

Great customer service. I not only bought my car there I also go there for service, it is worth the drive from Lawton. Very professional from the start, I let them know what I wanted and they made sure I was happy with the results. Service center treats your car the same as they do the owners car.

Ch
Review №81

Great service department. After experiencing other Dodge dealerships service where I live now, in Little Rock, I wait until Im visiting Altus to bring my 2500 here. Fair prices and quality work.

Ca
Review №82

Really nice guys there. Friendly and knowledgeable, but not pushy. Fair with you as well.

La
Review №83

Had my truck in for service. Everything done in a very satisfactory manner. Staff is friendly, got my appointment in a timely manner. They called me after I picked up the truck and ask if I was satisfied with thier work.

Ki
Review №84

I have bought a couple of vehicles from here. They have great customer service and work hard to get you what you want and can afford. When it comes to the service department, I must say it has definetly improved! They lost my business a little over a year ago, but I went in yesterday and Grady was EXTREMELY HELPFUL, had GREAT customer service, and first and foremost HONEST. From the phine call to schedule to the moment I drove away. He made sure to make it a point to tell me he wants my business from here on out for any of my car needs. I felt comfortable being there, when before I didnt. I was treated like a valuable customer. I really appreciated that because you dont get that in some places. The operations manager Kevin Marple came out to the floor to shake my hand and apologized for past experiences and ensured me things are better and also asked me to give them another chance to service my vehicles. All around I had a great experience I will be back!

Mi
Review №85

Johnny Roberts is a Great Dealership and Nick Kendall is the man 👍

An
Review №86

Kinda wanna buy a car thanks to randy snow

Kr
Review №87

I dealt with Tyler in the service department and I feel they truly care about their customers. They answered all my questions and addressed my concerns as a team...I wont go anywhere else !

ch
Review №88

Awesome customer service, be sure to ask for Nick Kendall! Ill go to him everytime!

Ma
Review №89

Great service department. Had a problem with Jeep electric wiring Bud,Grady, and Daniel got me in quick trouble shot ordered and repaired. Due my service 5here and every time works with me on schuelding which makes my life easy.

Ch
Review №90

The service department has been great. Anytime I have called Grady has been more then helpful. I will continue to do business here.

Fa
Review №91

Dont waste you time! Just drive to Lawton if you need something done from a dodge dealer. Im not sure if they would are better in Lawton buy they probably cant be worse.

Br
Review №92

Recently visited this dealership, and was extremely satisfied with the service I received. Very friendly staff. Tyler was very friendly and had my interests in mind. Would recommend to others.

Ju
Review №93

I’ll be honest, I read the reviews before going here. And even went to Lawton a few times because of them. However, I was short on time and went to Johnny Roberts Service out of convenience. Grady over in service isn’t getting paid enough! That man is one of the most customer oriented individuals I have ever had the pleasure of working with. Tells me the truth every time even if it’s ugly, has mine and my vehicles interests at heart, my concerns are always his concerns. The only way I’ll ever take my vehicles anywhere else is if Johnny Roberts goes outta business!

Ja
Review №94

Great sales associate but the finance team/mngr not helpful. They made me feel as though they werent really wanting to sale a vehicle so much so they wanted me to put 50% down of what the vehicle cost.....soooo no sale for Johnny Roberts. ..I went to Enterprise car sales in Midwest city, OK where I had the absolute best experience anyone could ever have buying a vehicle.....

Za
Review №95

The service department does a great job. I have bought parts from them and had my jeep in for multiple recalls. Great customer service!

Mi
Review №96

Was worried with all the negative reviews but I took my Jeep in with some pretty bad issues. They worked with me for almost two weeks and even gave me a loaner for a while because I live out of town. Really appreciated the hard work and good communication. Jeep runs great now.

매튜
Review №97

This is by far one of the worst dealerships Ive dealt with. Their service department is lackluster at best, and I very much regret purchasing my car from Johnny Roberts. The staff are focused only on their next sale; and unless youre spending a lot of money or buying a new car, dont expect any sort of quality customer service. I do not understand how this dealership allows such high levels of incompetence to go unhindered, regarding the service department.

ba
Review №98

Come see Jeremy Kendall for a great deal!!!!

Ta
Review №99

Was experiencing numerous issues with my vehicle, and the Service Department did a great job of repairing it. Grady in Parts and Service was extremely helpful as well.

La
Review №100

Love you guys! Great service and kind people!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:1706 E Broadway St, Altus, OK 73521, United States
  • Site:https://johnnyrobertsmotors.net/
  • Phone:+1 580-482-1901
Categories
  • Auto repair shop
  • Auto parts store
  • Car dealer
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
Similar organizations