user
Chicago Driveline, Inc.
11500 S Central Ave, Alsip, IL 60803, United States
Appearance
Chicago Driveline, Inc.

Comments
Me
Review №1

This company was an excellent experience. The drive line was repaired as promised and in a timely and professional manner. Maurice was honest and upfront about the prices and the finishing time. I was in and out within a few hours and the price was less than I expected. Great work Chicago Driveline.

La
Review №2

Very nice people to deal with. Dropped the car off after hours and filled out the form for repairs needed. Got a call the next morning with estimate for repairs needed. Gave them the ok to repair and then several hours later they called and said car was ready. Great service. Would highly recommend to everyone.

Mi
Review №3

My SUV overheated and Maurice and his team of professionals explained what parts were needed, took pictures to verify their diagnosis and detailed the cost and length of time to make repairs. Great first time experience. Great customer service as well.

Te
Review №4

Nice guys. Fair prices

Ed
Review №5

Great professional service. They didnt start any work on my jeep until they got hold of me and told me what was going on with my vehicle and the price of the repairs. They parts on hand and my car was ready sooner than I expected. Thanks Driveline !!

Ja
Review №6

Chicago Driveline is great! The Service Manager, Maurice, is very nice and the service technicians get the job done. They are always busy though, but when you get an appointment, dont miss it. You will not be disappointed.

Jo
Review №7

Real great place these guys are the real deal

Wi
Review №8

Couldnt provide me what I needed..said it would be a grand.....while United driveline charged me $20 to press on carrier bearing and these guys here told me it was not serviceable

Ja
Review №9

It was expensive but they got the job done I would definitely go back

Ma
Review №10

I dont mind going out of my way to get honest, affordable, skilled service. I thought it was something more expensive to fix so I was happy that they were honest with me and only fixed what was necessary. My son also would recommend their service.

je
Review №11

Extremely fast and great workmanship on the driveshaft i had made, priced reasonably

Il
Review №12

Great service and professional. Highly recommend.

De
Review №13

Best place to go for auto repairs and general maintenance. The crew is knowledgeable and friendly. Unlike some other places... if it isnt broke they dont tell you to fix it, and the prices are reasonable. I have been going to them for years, never had any problems or issues with the work that was done. Highly recommended.

St
Review №14

Dropped off for a diagnostic check called back in am fixed that day. prices are VERY reasonable staff was great. Thank-you Maurice 😊

Jo
Review №15

Another shop seems to have misdiagnosed an issue I was having with my Jeep. Chicago Driveline definitely under promised and over delivered! They were able to find no issues (saving me over $1200 in repairs) and had me in and out in a day or so! If you’re looking for experts to care for your vehicle — this is it. They’re honest and don’t charge an arm and a leg for their work. Highly recommend and I will be using them again if the needs arise!

Je
Review №16

The guys did very good quality work, Maurice was very helpful gave me a fair and good price over the phone for brakes, Pep Boys wanted double the price until they heard me talking on the phone with driveline only then they decided to come down on their prices but it was too late they lost a customer, was able to go to Driveline and get the work done, and vehicle ready before I was scheduled to work definitely will be coming back and recommending to all my family and friends.

Ta
Review №17

Wintertime chicagoland can be brutal. A lot of people get in a pinch with their vehicles. Snowfall is not a good reason to have a customers truck towed off the lot especially when the customer paid for the services done on the truck and expressed efforts to have the truck picked up. Businesses that lack compassion and reasonableness for customers during harsh times are a detriment to the community. I hope they change their customer service practices.

Ka
Review №18

Great work. Great price. Friendly nice people. Wouldnt take my car anywhere else!!!

Ma
Review №19

Very good place to do business with price was fair good work, very fast.

Aj
Review №20

My wife was late on picking me up. I sat in the shop and conversed with Maurice on and off for an hour. Great manager and good people. I definitely feel comfortable having my 2000 trans am ws6 in their hands. A+

Mi
Review №21

Maurice was very nice . Great Customer Service. Great work done on my car. And done very quickly. Will definitely use his service again

Da
Review №22

Not the same customer service as 4 yrs ago when I spent $2200 on major engine repair.(they did a good job) Now the front desk guy wants $140 JUST TO LOOK at car after I told him what I wanted done. Dont follow old reviews, look at newer reviews.

Je
Review №23

From start to finish I was quite impressed with the entire company and culture. Not surprisingly these guys came highly recommend by client and I will make sure and spread the word too about Chicago driveline. Great people to do business with.Thanks guys my truck is back to driving like new.

Ne
Review №24

Maurice was very nice an polite he kept me uptodate on what was goin on the service was nice i would recommend them again an again thank you

De
Review №25

This place is the right place to go for your auto repairs. Theyre professional and the prices are fair 👌

Je
Review №26

Fast and friendly service! These guys make it a pleasure to bring my car in for service!

Mi
Review №27

Great service

ke
Review №28

Great know how technicians and mechanics, great value.

gr
Review №29

Maurice is a professional and the service is on point. My differential is now perfect. Thanks Chicago Driveline!! Customer for life

Jo
Review №30

GREAT COMMUNICATION !SUPERB SERVICE !A RELIEF TO HAVE A HONEST AND RELIABLE MECHANIC ON YOUR SIDE !MAURICE THANK YOU AND TO THE REST OF THE STAFF AND TEAM !!!

Th
Review №31

Great kid, I thought which was a little bit expensive for my budget. They do a great job, great service.

St
Review №32

Excellent business same day only complaint is they dont have a shop closer to home

La
Review №33

Love the work here

Ma
Review №34

I was very satisfied with the work done on my car. Maurice explained in detail on the results of the oil change. I will definitely come back if and when there is another situation and come back for usual maintenance situations. Fantastic staff. Thanks

Jo
Review №35

I’ve searched high and low for a decent mechanic. Look no further. Chicago Driveline, Inc exceeded my expectations from the second I stepped in the door. Maurice treated me like family. I thought I was getting special treatment by receiving a detailed text message photo of my vehicle multi-point inspection. Apparently that’s what they do for all their customers. If you’re looking for a quick, Professional, honest and budget friendly mechanic this is it y’all!

AF
Review №36

MAURICE AND TEAM ARE SIMPLY THE BEST, FROM COMMUNICATION TO EXCELLENT SERVICE. FINALLY A MECHANIC SHOP I CAN TRUST !

Er
Review №37

Its really difficult to find a repair shop that you feel good doing business with. I can definitely say the guys at Chicago Driveline are the exception. Professional, pleasant, and honest. I would highly recommend them to anyone looking for auto repair service.

Te
Review №38

One of my best experiences with a mechanic. They were honest and you dont feel like youre getting the run-around. After they finished I accidentally locked my keys in the car and they got them out for frre. Best shop ever...👍👍

jo
Review №39

Everything was explained thoroughly. I went in to get my 4x4 worked on. While waiting, I received a text message with pictures and short videos of my belts, hoses, fluid levels, lights, tires, and axle area and a few more. That made me excited that they checked my baby like that. I have recommended them to a few friends already...

Ka
Review №40

Had an emergency on the highway. After being towed to Chicago Driveline, the staff promptly assisted me and began working on my vehicle. They offered my husband and I water while we waited, as he understood we were traveling and shaken up a bit. We left the shop for lunch and received a text about 1.5 hours later saying my vehicle was fixed. The price was very reasonable for the last-minute repair. Staff were friendly and helpful. I hope I won’t have to visit them again; however, I would recommend them to anyone living locally.

Pa
Review №41

Went in with a flashing check engine light. They discovered that a valve on the motor is defective per the manufacturer. Offered free advice and also scleaned the sparkplug free of charge (which was still good) to get the engine running normally again. Maurice was super helpful. Will definitely go back.

Ri
Review №42

Second time here for custom driveshaft work, (shorten and balance) all work done has proved good would recommend!

Na
Review №43

They put the wrong yolk in my transfer case causing internal damage. This was verified at the dealer. After contacting them and taking it back they acknowledgedthe wrong yolk and replaced it but will not take responsibility for the transfer case. Said it was to old.

Di
Review №44

Great and dependable service. Very trustworthy and go the extra mile to provide service. They go through all the details and there is no pressure to have work done right away unless a safety issue. We have used Chicago Driveline for several vehicles and in the nearly 10 years we have been going there we have never had any need to complain or return to refix anything. We suggest to our family and friends to come here no matter how far. It is worth the effort.

al
Review №45

Was never able to get the work done because the man at the front desk was very rude and acted like he didn’t want my business on two different occasions. First time I came was to ask for an estimate on getting my differentials regeared on my truck to make up for the larger tires I had put on it knowing it wouldn’t last long as is. I walked in He looked busy like he didn’t want to be bothered and gave me a price of the top of his head $5000. So I left and couple months later sure enough my differential went out due to the over sized tires. I went back and asked for an estimate and same attitude and said about $6000. I said No problem I need this done so can I get a detailed printed estimate on the work to be done So I know what I’m paying for. He reply’s nope I can only print out work orders. I left. Got the feeling he didn’t take me serious or maybe just didn’t like my face or something. Anyway found another shop nearby that took me serious explained everything and charged me around the same price for the work. I heard chicago drive line are the people to go to for this kinda work. That’s why I went there originally. Not to get treated like a joke.I hope you read this and change the way you treat your customers.

wi
Review №46

Thru my Carmax warranty program I scheduled an appt on line to repair front end trouble with my Ram. This was late Thur aft and the next available was Mon morn. Called directly and was OKd for next morning.Received texts with pics and videos of repairs being done during the day. Job complete by 4p. Smooth operation if you ask me.

Jo
Review №47

I went there today to repair a driveshaft. These guys were fast, knowledgeable and most importantly affordable. I will recommend this place to any of my trucking buddies. Thank gentleman

De
Review №48

The service I received was efficient. The staff was very accommodating. Id definitely use them again.

jo
Review №49

They only take the easy jobs

Ju
Review №50

We were very pleased with the work done and customer service. We will recommend this place to our friends.

Ch
Review №51

Lets face it, if you are going here to have work done to your drivetrain chances are it is not going to be a cheap repair.With that said, my experience here was excellent. The service manager was straightforward and very fair with his pricing. He didnt make the soft deadline we discussed but he did warned me that it was just that soft. He did deliver as promised on the next business day.I hope not to need them for a similar type repair but if I do I would absolutely take my truck back to Chicago Driveline.

jo
Review №52

Great experience with drivetrain, then took it right over to state testing and passed. Very happy 2003 Lexus sport300.

jo
Review №53

Had my car serviced at Chicago Driveline on 05/07/2019. Inspected and oil change. Completed quickly with no addons. It is always quick with no surprises and courteous employees.

Br
Review №54

Very helpful and quick to get the job done correctly ..Ive been using Chicago Driveline for 15 years and will continue to use the

Jo
Review №55

Experts at what they do and very reasonable prices

Wa
Review №56

Nice

Sw
Review №57

Great service and I was really impressed with there quick turn around and there vehicle inspection.....

Ma
Review №58

Fixed and repaired many of my trucks always fair pricing and speedy service.

Ur
Review №59

Friendly and Professional

Ge
Review №60

Took my tundra for some u joints and center bearing, overall great job

wi
Review №61

The shop is first class,from start to finish. Very informative and quality service.

Ne
Review №62

Great service. Fast be and polite.

Mi
Review №63

I had them replace my car wheel. Great service and great people! Will absolutely recommend to anyone.

Ry
Review №64

Took my cars there before, had some knowledgeable people at the time.Recommended my mother go there with her Explorer which had a new reman engine and trans put in, because its having a small issue with the idle and take off power.Offered to pay diag time to see if they can figure it out, they said they cant handle it. Guess I was wrong, or maybe they have new people working there that arent up to the task of diagnosing an engine.

ja
Review №65

They very professional and did a great job with my car

Jo
Review №66

I had some vibration issues with my 07 tacoma driveshaft. It had been inspected and balanced by one shop, and it still had an issue. I brought it to Chicago Driveline and they had it for about a day and a half. NO MORE DRIVESHAFT ISSUES!!😁😁 great customer service, very straight forward and excellent work! I would definitely recommend using them!

St
Review №67

Great Work

Oc
Review №68

I searched the internet thinking that i had a problem with my drive shaft, found these guys and Im glad to say that this is the best mechanic shop that I ever visited, professional service from the get go, would highly recommend it to everybody and Im glad to say that I GOT A MECHANIC!!!!

De
Review №69

Always service excellence

Mo
Review №70

They are awesome,Maurice is really helpful.They do their best.

Ol
Review №71

Great place friendly do excellent work on your vehicle

An
Review №72

Just had my 2101 Silverado for a transmission replacement at Chicago Driveline. They made sure my truck was garaged before work was started. When I drove my Siverado home, it felt like a brand new vehicle. Im always pleased with their service because they are expert mechanics and charges are fair. They always follow-up with phone calls to ask about work done. I have been taking my vehicles (Suburu and Trucks) to Driveline for 15 years.

Mi
Review №73

Excellent place to do business with

Jo
Review №74

I am so satisfied with the service.

Ar
Review №75

Very knowledgeable people professional very informative about the explanation of whats going on with your vehicle reasonable prices all work was done in a very timely manner thanks Marcus for everything

Iv
Review №76

Jerks

I'
Review №77

Awesome job very pleased thanks guys

Je
Review №78

Am from out of town and had a flat tire, had me in and out, great service and great people! Will absolutely recommend to all.

To
Review №79

Excellent service, they are very friendly.

Ba
Review №80

Always outstanding service, detailed reports, honesty, and good service.

Mo
Review №81

Outstanding work

Ri
Review №82

Very good service Thank You

St
Review №83

Another great experience when having the suspension & driveshafts serviced and a wheel alignment.

Bi
Review №84

Great place to have work done Rudy is the best

Ma
Review №85

Professions and qulity of work done

ja
Review №86

Outstanding thanks guys.

St
Review №87

High quality work and great service.

Re
Review №88

Rude and very poor customer service!!!!

To
Review №89

Picked up u-joints ...

ke
Review №90

Great work, done quickly

Ge
Review №91

Very friendly and do great work

M
Review №92

Very unprofessional and arrogant.

Ti
Review №93

Great place

a7
Review №94

Too expensive

lo
Review №95

Great service

A.
Review №96

Great experience!!! thanks Chicago Driveline!!!

Pu
Review №97

Maurice is wonderful

Dj
Review №98

Always pleased.

Je
Review №99

Not sure!

Gu
Review №100

Over priced battery that didnt last

Information
2 Photos
100 Comments
4.5 Rating
  • Address:11500 S Central Ave, Alsip, IL 60803, United States
  • Site:http://chicagodriveline.com/
  • Phone:+1 708-385-1900
Categories
  • Auto repair shop
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations