Just had carpets cleaned. I have used Chem Dry of Fulton-Forsyth four times now. Courteous and professional and our carpets look so bright and clean after they are done. They are fast but thorough. I love the Spot Cleaner. We will use Chem Dry again.
Taylor did a WONDERFUL job on our mid century modern sofa from the 1960’s. We were on the verge of selling it due to its age and decided to give professional cleaning a try. The price was seemingly expensive, but for dry cleaning it truly wasn’t bad. Service was on time, efficient, friendly, and detailed. Our sofa smells wonderful and the cushions look almost new! Highly recommend them if you have a vintage sofa that needs cleaning.
Taylor did an amazing job cleaning our carpet. He was very thorough as our carpet was pretty dirty. Thanks for carpet cleaning Chem-Dry. Great job!!!
Great experience today with Chem-Dry! Taylor who was so professional and knowledgeable about cleaning pet spots on rugs. I would highly recommend this company and make sure you ask for Taylor!!
WOW!!! Mike was absolutely incredible and did an amazing job on not only my guest room which has sunscreen/bronzer stains but also did another set of stairs as well as my family room rug - incredible!! Looks like I got new carpet installed throughout! Highly recommend Mike, Clyde and the rest of the ChemDry team!
Taylor is an excellent and experienced carpet cleaning technician. He arrived on time. Hes professional and courteous and efficient. We can highly recommend Taylor from Chem-Dry.
We had several rooms and a set of stairs cleaned in our home. The technician was professional, knowledgeable and friendly. He got rid of numerous stubborn stains. Thank you Clyde and team - excellent work.
Taylor did an excellent job, on time, professional, knowledgeable. He cleaned our bedroom carpets, area rug, upholstery cushions and our white oak hardwood floors. All dirt and stains removed beautifully and the process was very efficient. He used a towel to wipe up small excess water drips, he did a great job. We enjoyed meeting Taylor too, he’s a baseball fan like us! We’ll be calling for repeat service again next season! Thank you Taylor!
Taylor did a great job! We had a pet stain on a new linen sofa and it came out beautifully! Thanks for your help! Excellent job!
We have used this company a couple of times now and plan to use them again in the future. The technician did an excellent job with cleaning our carpets and sofa. The company was very responsive to my needs and any questions that I had. The company was also very accommodating of my schedule. Thank you for making the process so easy and for doing an amazing job!
Showed up on time and did a great job! Taylor (technician) was very detailed, polite and a pleasure to work with. Definitely highly recommend them.
Taylor was very prompt. He called 40 minutes before he arrived and he was efficient and got the work done in the estimated amount of time. Also got all my pet stains out at no extra charge!!
Taylor did a great job and was profound every way. I’ll definitely call Chem Dry again.
Our 145 lb Mastiff got sick from one end of the house to the other. They came quickly, were professional, and cleaned up all the dog s*** with a smile. Love that it is dry and not. Wet process like others! Thank you and highly recommend
Kyle was very professional and friendly. He explained everything thoroughly and patiently ( I talk a lot and had a lot of questions). Pet and food stains were removed. Everything smelled clean! He did three bedrooms and stairs in about two hours. We will be using them again. Highly recommend!
We had tyler come out to clean our carpets, and get all the cat hair and smells gone. as is typical with the chemdry cleaning experience the carpets looked new when he was done. excellent, quality, and he was very detailed. love the products ( all green) : no chemicals, no nasty smells. a healthy home ! there is something else that sets them apart - you are not pressured into buying extra services. when they come in, its like having family in, who just want to do a great job and make the customer happy.
I have been a ChemDry customer for several years now. This was my first cleaning with the new owners and the experience was disappointing. The technician originally forgot to do a room, which I figured was a simple mistake and no big deal. I now believe he forgot it because he was in a hurry. He made a huge mess all over my hardwood floors. I thought it was just I the entrance way until I inspected the other areas and found a mess! There was dried solution and scratch marks on my hardwood floors from the hose. In the many cleanings we had with Pat, there was never a mess left. He paid attention to the details and left my home in perfect condition! He always put something under the furniture legs so the solutions would not cause any issues. Nothing was put under there this time. I do not like to leave bad reviews if errors can be fixed, but after emailing them with pictures attached, I have not received a call or email response.
Service tech called before arriving, arrived on time, did the job right, cleaning was done in the afternoon and the carpets were dry by next morning, with no smell or residue.
Taylor was informative, responsive, professional, and thorough. Taylor did a great job on my 20 year old berber carpets. Would highly recommend and will call Chem-Dry back again!
Great job! Michael did clean and removed all the dirt and stains on my rug. It looks like new and the drying process is amazingly fast. No downtime on stepping on my rug. Price is also vey reasonable.
Our technician Mike was great. Very nice hard working young man! He is definitely an asset to this company . He made 7 year old carpets with pet stains look almost brand new, if not for the normal wear and tear on builder grade carpet after so many years, they would have looked brand new. Pet stains are gone !
Excellent job, quick and careful. Very personable technicians, who seem to care for your carpet as they would their own. I always look for Chem Dry first, when I need carpets cleaned. This affiliate continues the excellence we have come to expect from Chem Dry.
Mike was absolutely wonderful. He was extremely polite and professional. He also helped me understand why my couch was so dirty. Who would’ve ever known chair covers had to be washed a certain way😂( clearly not me). I highly recommend anyone to use this company!
Great experience with this location. Mike was very thorough and very professional. Did a great job on all of our carpets and my favorite chair! Will definitely recommend this location and mike as well.
I had my carpets done Thursday afternoon and my hardwood the carpet was nine years old after cleaning looks like the day it was laid. Then I asked if they had other services and I asked about wood And he explained yes we do wood so I had him do the other 1100 ft.² of wood it looks amazing will use Chem-Dry again thank you very very much for your services and your help getting ready for the holidays
New ownership, much higher fees and extra charges ($15 card fee, $9 surcharge for I still don’t know what, $124 minimum if they show up and you opt to think about next steps because the prices are 3x higher than expected) Sadly, we will seek cleaning services elsewhere from now on. The personal touch and customer service is gone.Edit: Based on your response, I will definitely not be back! Take more time to actually connect with your customers vs just answering the phone, scheduling an appt and sending someone else to do the work. NO prices were quoted over the phone to me and no charges or surcharges were mentioned either. The reason my total bill was lower is because I removed $400 in line-items to get the bill in line more with what I was expecting after the initial quote was given with the rep standing in my home. Saying I am not giving a factual review is BEYOND offensive. Dont send me two texts asking for reviews if you dont want honest feedback.
Prompt, professional service. Explained process and recommendations. Carpets came out very nice. I will use them again.
They are reliable professional and fair. Always do an excellent job and I feel comfortable with them in my home.
Connie, Pat and Mary were helpful, and dedicated to doing an excellent job. They wear also timely.They were very helpful when looking at the carpet. They told us what we needed as what well as what we really did not need to spend the money on. Our carpet looks great and it is 22 year old carpet. Best I have seen it since we moved into the house. They were also friendly and respectful to all the objects and furniture in the house. I would recommend them at 100%. I have great confidence in them. A fantastic experience!!!!
I would highly recommend this company. I am very particular about how I like things done. Mike, from Chem Dry, got it done! My 7 year old sofa looks brand new and dried super fast. I searched many companies and even had a different company come out only to find out they did not clean the fabric of my sofa. Ask for Mike! He got it right the first time!
Michael was very professional, very polite, very conscientious and very thorough. The service he provided was exceptional.
Mike was super professional, thorough, and well trained and educated in the process. I love Chem Dry and will continue to use them!Taylor, was also great today, 05/19/2021. Thank you guys for delivering great service with a great product!
I have a dog who will mark when he gets anxious (13 years old). They did a great job cleaning that area as well as utilizing the PURT for odor. Chem Dry is the way to go and this vendor and technician did a great job.
This business changed ownership with no notice. They’ve also raised the pricing by at least 30%. Just not the same service. Seems more “corporate” with no regard for a proper transition period for customers or instilling confidence that they will have the same experience. Just don’t seem to care. I’ll be shopping my business elsewhere. Pat and his wife will be truly missed!
Great service and prices. Quick response to service request and excellent staff to complete the job. Highly recommend their services!!
Wowwww ! I thought new carpet was a must ! Clyde came in and cleaned both major traffic areas & my carpet is as good as new !!! Thank you Chem-Dry Fulton - Forsyth !!
We highly recommend ChemDry of Fulton-Forsyth. They were prompt with my request for service and were able to get out to my house the next day. Their technician was extremely nice and communicated his arrival time well. Our carpets have never looked better!! Their pricing is very reasonable, especially considering they reviewed everything with us, in detail, prior to completing the service visit. Highly recommend this company!
Got my boyfriends house carpets cleaned (because we have 2 extremely messy dogs) and the difference was INCREDIBLE! The carpets looked brand - new and the dog smell was gone. Best part, the product doesn’t harm animals! :)
I cannot express how happy I am with their service! They are punctual, honest, efficient, clean & Im beyond impressed. The house they cleaned had 10y+ old carpets & if you see them now they are brand new!!! Pat & Mary; from the bottom of my heart I thank you.... MORE than highly recommended!!!!!
Pat and Mary did a superb job on my carpets. At my request they carefully checked for dog urine spots in carpet, and found a number of spots . My granddog has incontinence, so it was as I suspected it would be. They treated spots with special mix to draw urine out, and then cleaned my 3 rooms very thoroughly. Very impressed with them.
Highly recommend Connie, Pat and Mary! Extremely professional, friendly and thorough! They recently came to do a complete house deep clean after the death of our fur-baby that had left a LOT of messes throughout the house. Carpets look brand new. Wont let anyone else touch our carpets and upholstery. They work quickly and efficiently . Customer service is their top priority.....doing the and then some to be sure I was pleased with their work. Thank you Pat and Mary!! You know Ill be calling you again.
Connie and Pat were fantastic to work with. They were very helpful, friendly and professional. They took the time to really clean my carpets. My carpet looked brand new when they were done. Thank you for a job well done!
Chem-Dry is a fantastic job cleaning my carpets!! That look so much better than before. The staff was easy to work with and pretty quick to communicate. Would definitely recommend.
We had Chem-Dry clean our 18 yr old carpets. They had not been cleaned in some time. They did an amazing job and they look almost brand new. They got out stains that I thought were permanent. We will not use anyone else to clean our carpets from now on.
I just had Chem-Dry out to my house this past Wednesday, the 3rd of October and they did an excellent job! I will never go back to my old company who soaked my carpet for over 24 hours. My carpet was dry fast and it looked like new when they left! I’m very impressed with this company and will continue to use them and recommend them! Everything was perfect!
Great company to work with - very personable! They were on time, charged what they quoted, completed the work timely and were overall a pleasure to work with. I was asked whether I was happy with everything - which I was and was told to call if I found anything I wasnt happy with. I have older carpets that had some pet stains and they did an amazing job.Carpets look new again!! The carpets did not take long to dry. I would highly recommend this company!!
Mike showed up, got an estimate quickly, and worked like a beast to get everything done. Got all the carpets on the 2nd floor, all the hardwood on the main floor, plus a leather sectional sofa done all in one day! Great attention to detail, and great results!
FANTASTIC JOB! I cannot recommend Patrick and Connie of Chem-dry of Forsyth enough! We recently moved here from California bringing 4 cats and a dog with us. My cats objected in a very bad, smelly way to being locked in the house. We tried to clean the carpet ourselves, then hired another cleaning company but neither worked. We were about to tear out the carpet and give up. I made one more call to Connie. The communication was terrific from day one. On time with updates along the way. Pat and his daughter treated the carpet using a light to identify new and old stains, and even got down on hands and knees to sniff the problem areas out. They treated the entire area and even spot treated other parts of the house at no extra charge! A week later they came back to clean the carpet. No more stains or smells!! I cannot thank you enough for saving the carpet and giving me a media room I can use again! Great price, great service, very nice people! Thanks again!
Always a great experience with Chem-Dry Of Fulton-Forsyth. Connie is the best to talk to when setting appointments, pleasant and professional and always works to accommodate my schedule. Patrick and his team knock themselves out to do the very best in making our carpets look like new again. Highly recommend this business, have used them regularly for over 10 years.
Outstanding company! Pat spends extra time to get stains/odors out of the carpets. He even removed polish off of my daughter’s carpet! Very reliable and trustworthy. Carpets are not soaked when they are finished. Family owned business. We wouldn’t use anyone else!
Excellent results. Pat and his wife Connie combined for an awesome carpet cleaning experience.
Great company, knowledgeable & personable! My lab had an accident in my daughters room that spelled awful. Pat & Mary were able to remove the smell completely!
Great company. Always does an excellent job on carpet cleaning. Goes the extra mile to get all the stains out. Would never use anyone else.
We had glue stains from a previous residents plastic carpet runners that had attracted grime. The McCool family were efficient, hard-working, and effective at removing these and other years-old stains, explaining the condition of the carpet, and helping us understand some of the more mysterious blemishes. So glad to find them!
Chem Dry did such a wonderful job on our carpets! They look like new and theres no chemical smell like some companies leave behind. We are so pleased and will definitely use them again!
Please be advised … Connie and Pat are no longer the business owners of Chem-Dry Fulton-Forsyth. Sadly, that level of customer service, hospitality, professionalism, and workmanship, that earned Chem-Dry a five-star rating, and that you have come to expect under the prior ownership, is lacking under new management.On December 19, 2019, I requested a quote online to have my home serviced. Connie emailed me the quote and we scheduled the service for January 4, 2020.I used Chem-Dry based on their stellar online reviews. However, sometime between December 19 and January 4 (the date of service) ownership changed hands.The technician, Mike, arrived on time. He told me he would be taking measurements and providing me with a quote. I explained to Mike that I had already received a quote from Connie. He said that the company was under new management and the prices might be lower. I agreed to have him take measurements. However, he quoted a price that was almost double what Connie quoted. I informed Mike that I would go with the quote that Connie provided. He said he needed to contact his office. Mike informed me that the owner was willing to give me a 10% discount but that he could not perform the service for the quoted amount of $234 without tax, which Connie provided.I asked Mike to let me speak to the owner, Clyde. This is where it got interesting. Almost immediately, Clyde attempted to control the conversation. I asserted myself and pushed back. I asked him if the quote I received came from Chem-Dry. He reluctantly agreed that it came from Chem-Dry prior ownership. Note, this was a two-week old quote. I told Clyde that I expected Chem-Dry to honor that quote. He said he could not service my home for the quote that Connie provided because the stairs were not included in the quote. I informed Clyde that I provided that information on line and the email Connie sent me with the quote was in response to that. He said okay, just send me the quote Connie provided and I will take care of it. I sent him a screen shot of the email from Connie that said $234 without tax for the service. He still refused to honor the quote. Clyde said, “how could you expect to have your home serviced for that low amount.” Who speaks to their customers like that. This is my first time using Chem-Dry, if I am quoted an amount, who am I to question it. I explained to Clyde that if somehow Chem-Dry made a mistake with the quote, that was an issue to be addressed internally, and not a cost that the customer should absorb.When I would not allow Clyde to control the conversation and ease his way out of honoring the quote that Connie provided, he said “I’ll just shut up and wait until you give me permission to speak.” Again, who talks to customers that way. After going back and forth for almost 30 minutes, Clyde finally agreed to discount me 25% but not before saying that he was doing it for no reason at all. Huh, first of all you are not doing the customer a favor – Chem-Dry is in business because customers patronize it and not the other way around. The reason is, that the company provided the customer with a quote that should be honored – customer service 101.When it was time for payment, Mike informed me that there would be a fee for using my credit card. You cannot hit customers with unexpected charges on the day of service. Clyde agreed to waive that fee.Clyde inherited a five-star client base that Connie and Pat built over years by the sweat of their brow and by providing exceptional customer service. Unfortunately, Clyde’s shysty business practices will not be able to sustain it.
Great cleaning job! Easy to work with, always on time and they save our carpets from the dogs and kids. Love these guys!
Great customer service and excellent cleaning. Ive used other carpet and upholstery companies and always return to Chem Dry. Carpets look new. Took all the time necessary to clean everything perfectly. Great Job, guys!
Incredible job! Extremely professional and did a fantastic job cleaning our carpets. We have a couple of puppies who (inevitably) had made a mess on some areas of the carpet, and they did a wonderful job of cleaning the carpets. Our floors look better than when we moved in!
Chem-Dry did an incredible job on my basement carpet. It was heavily soiled with pet stains. They worked very hard, went above and beyond the call, and was very successful in removing the stains and odor. I would recommend them to anyone. Pat and Connie, the owners, were very nice, responsive, and easy to get in touch with to discuss the process. I intend to use them again on our upstairs carpet.
The great guys at Chem-Dry were able to get the nasty stains out of our carpet last minute before we had a house full of guests for Thanksgiving. Im thankful for then and their great job!
Wonderful experience. Had carpets on 2 floors of my home cleaned. No up charges or sales pitches past the initial quote, on time and great customer service.
Excellent work, personable, attentive
We are regular customers, they always do a wonderful job!Dec. 2018 Update: Chem-Dry was not available to clean my carpets on very short notice, so I used Zerorez. They did a decent job on the carpets, but their machinery disturbed the carpet fibers and unraveled the tops of the twisted carpet! I guess this is why they say their carpets are fluffy. I dont want fluffy carpets, I want the integrity of the fibers in tact and my carpets cleaned. I fear my carpet will never be the same. I will continue to give Chem-Dry of North Fulton my business, they never left my carpets in this shape; they always do a great job, and they are wonderful people.
The best! Pat and Connie and so nice and never rip you off. Above and beyond.
Good service- pleased with the job they did.
Connie & Pat McCool run a top notch operation! Pat was able to get animal urine out of a sofa when no other company would touch it.
We have a Shih Tzu - do I need to say more? Pat and team always get the stains and odors out. You won’t find a more pleasant and hard working company than Chem-Dry of Fulton-Forsyth. I’m able to get an appointment in a reasonable time and they always leave the house clean and put together with little plastic guards under furniture to protect bleeds in the carpet. We’ve been using them for 20 years for our light carpets and have never been disappointed with the results.
We loved the results of our Chem dry carpet cleaning. They worked quickly and efficiently leaving our carpets looking brand new! We would highly recommend them to anyone.
I use Chem-Dry’s services myself and I recommend them to my real estate clients who are also very complimentary. Thorough carpet cleaning, no residual odors or wet carpets, competitive prices and personalized customer care. Always!
First and for most! The gentleman who cMe to My home were very kind! Very informative explaining everything they could do and were going to do! I love My couch again! They cleaned it and deodorized it! I will now have them come and do My couch once a year! Yay
They got all of the recent stains out of my new carpet (dog urine), and made the old 1992 carpet look cleaner and brighter. Thank you. Very affordable.
We have been using Chem-Dry of Fulton-Forsyth for years! They are friendly, conscientious, trust worthy and efficient. They offer helpful advice on how to clean and maintain your carpet/furniture, and do a great job on caring for your home as they are in it. We have tried numerous other companies (Stanley Steemer, Zerorez, etc prior to Chem-Dry) and they dont compare. The other companies would take forever, leave a mess, and the carpet never really looked clean. We highly recommend Chem-Dry of Fulton-Forsyth!
Great
Professional, thorough, prompt and friendly!! Will definitely use them again
Excellent, personalized and caring customer service! Very knowledgeable!
Ive used Chem Dry Fulton Forsyth many times and Im always pleased with the thorough cleaning and courteous service.
This company does an excellent job and keep our carpets looking like they are new. I attribute it to their great service and using the protectant. When we use the protectant we will get our carpets cleaned every 18-24 months. One time we thought we would save a little money and did not get the protectant, within 6 months we could see we made a mistake. We didn’t save and money and learned our lesson. Use Connie and Pat’s Chem-Dry and always get the protectant.
I am a landlord with many single family homes in the Alpharetta/Johns Creek area. Ive used Chem Dry of Fulton-Forsyth to clean my carpets for about 10 years now. Nobody else cleans them as good and nobody else is as professional about their service either. I sometimes need some carpet magic to be performed and Chem Dry of Fulton-Forsyth are my go to magicians.
Do an amazing job! Courteous, on time, reasonable and professional!
They were on time and did not try to upsell, so refreshing.
The best