Excellent service, quality material, and professional installers. Employees were knowledgeable and friendly. They installed nine large windows in a timely manner. Workmanship was impeccable. Would most definitely use them again.Horizon Church
Mike and Alex demonstrated great skill and workmanship in accomplishing the task of installing 10 windows to our home. We are very pleased with the quality and cost of the product, as well as their diligence in getting the installation completed with attention to detail. Kudos to you both for a job well done !
For years we have wanted to replace the kitchen window over our sink with a garden window. Today Terry & Christian did an amazing job of installing this beautiful garden window. They faced some challenges with the installation, the window was quite far off the ground [they could have used a forklift ;-) ], and did a fabulous job. We are very pleased with the services provided by Hess Windows and will definitely use them again and recommend them to others. Thank you!
Christian removed three of our old windows and installed the new ones with a good attention to detail. He was on time, courteous and friendly. Mike and Brady removed our old storm door, front door and replaced with the new necessary materials and doors. They were also on time, courteous, friendly and good attention to detail. All the work looks great and we are happy with our updated gear. Separate from the actual work done on our house, the communication and scheduling with the main office was challenging at times.
We live in the middle of a row home in Allentown. Hess installed our entry door to the detached garage, our storm door and entry door to the back of our house, as well as our awning. They are miracle workers. No one would every know that it is a row home. The most beautiful rich looking black doors to go with our charcoal gray sidling and trimmed in white capping. They even cleaned up!!! Thanks, Mike, Brady and Chris.
I believe in working with local businesses, which is the reason I have used the services of Hess Windows & Doors for all my window replacements/upgrades & door replacements/upgrades on my home. The quality matches their workmanship & professionalism. I always highly recommend them. Shout out to Mike & Chris for all their hard work & effort for my latest installations 7/20/21-7/21/21.
Blaine and Brady installed my new sliding glass door and were fantastic.They were professional, knowledgeable, personable and meticulous in the whole process. I am beyond pleased with the work they did as well as the cleanup after. I would highly recommended Blaine and Brady. Thanks for all the hard work. It was worth the wait!
I had windows installed about three years ago, and was happy with the quality & workmanship.Since I now needed a front door & storm door….. I returned for the purchase & installation of my front door.It took 9 months from the time I placed my order & paid the down payment till the install.That was the reason for 4 Stars instead of 5 stars.Mike & Chris did a good job on installing the door & storm doorEven though they ran into a few bumps along the way. 👏🏻👏🏻👏🏻👏🏻The quality of the door, locks, and knobs are so nice, the snug fit… it keep drafts out…. It’s awesome !
I just had a new patio door installed by Mike and Alex. Yesterday I had new windows installed by Dave and Jerry. I highly recommend this company for their sales staff and qualified installers. There was a minor factory defect in the door lock, however in less than one hour they had called for replacement hardware and had it working perfectly. I love the windows so much I’m not even going to put any blinds over them.
Very good business to work with from start to finish. The two installers Blaine and Brady were very professional and did excellent work. Would definitely recommend.
Blaine and Steve G installed 18 windows in our home. Great job well done and they are beautiful and work! Not a bit of trash left. We hardly knew they were here.
Linda & Joss Yocum,We had two windows replaced and four windows capped. Terry & Steve were awesome! They were professional, neat and clean and worked well as a team. Its not easy working on a 100 yr. old house, every job is difficult, no matter how simple things seem. We are very happy with the job Terry & Steve did and will recommend Hess to our family and friends.Thank You Again!
Quality Product, Very professional, expert installation by Terry and Brady, left jobsite cleaner then when they came. I have contracted Hess Windows in Allentown Pa. 3 different times going back 31 years always excellent. Highly recommend.
Mike and Brady installed a new entry door in our home. The door looks absolutely beautiful. They completed the job and cleaned up the area well. We will definitely use Hess Doors and Windows again!
Terry & Brady did an outstanding job replacing our worn-out windows with new, energy-efficient windows. They showed up on time, made sure the area was clean when they left, and explained how to use the windows. I will definitely use Hess again for my door and window needs.
Our friends and our daughter used Hess and highly recommended them. Terry and Stephen did a nice job installing the windows. They were professional. When they were done they took the time to explain how the windows functioned. They made sure all our questions were answered. We are very happy with them.
Excellent service from the Sales team, Matt, all the way through to the installation team, Alex, Mike and Dave. They were professional, knowledgeable and thorough with their installation. We purchased a front door and a storm door and both doors are extremely sturdy, secure, and weatherproof. The doors are absolutely beautiful and enhanced the look of the front of our house. We are very satisfied with their service and product.
Installer Blaine was very professional and meticulous. I have never seen a more dedicated worker. Knew exactly what needed to be done and improvised to accomplish installation. Highly recommend based on this experience.
Quality doors and excellent Customer ServiceWe decided it was time to replace our homes original doors from the 70s. With a house full of dogs, the doors had seen brighter days. We transitioned from the French door style to a single door style for more functioning single door.We were extremely pleased with Mike who came out to give us an estimate. He is very dog friendly (we have 7 so we know)! He reviewed all our options for our needs. Mike was very responsive along the process of finalizing our wants for our door.Our new front door is absolutely beautiful. Well made & very detailed. We love it. Our side door was done as well. It has proven to not get scratched by our dogs wanting to come in.We did have a few estimates, but we found that Hess not only had the best options and quality doors, they were reasonably priced compared to others.
The installers Blaine & Chris were on time and did a fantastic job of replacing my bay window with 2 double hung windows. Workmanship was great and both men were very courteous. I would use them again and highly recommend them.
On March 9, 2021, Hess Windows installed a new Okna Bow window at our home. The crew of Mike, Dave and Alex arrived promptly at 8:00 am. They made sure all our hardwood floors was covered and taped before starting to remove old window. They were all very professional, friendly and answered any questions or concerns my wife or I had. The workmanship was excellent and we couldn’t be happier with our new bow window. Thank you Hess Windows for having such a professional crew and we will recommend your company to all our friends and family.To anyone reading this review, yes, this is definitely the company to use. Thanks again to your excellent crewof Mike, Dave and Alex
We have just received our new door from HESS. The installation went smooth and our installers, Mike and Alex were great to deal with. We are very satisfied with everything dealing with their service. Thanks.
8/25/2021 - Once again, I cannot say enough positive about Hess Windows. This is now my fifth project with them. Steve and Christian installed my latest replacement door. Super attentive to detail, quick and easy to communicate with and a great product. They make the challenges of a 100+ year old house look easy! Love the new (matching) front doors now on both sides of my historic/twin house!5 Stars all around.... This is my 3rd project with Hess Windows on an old Victorian house. Ive done a round of large oversized windows and two doors. Mike P (Sales Rep) has been great to work with. Quick and easy to communicate with....quick to find you the answer. No hard sales pressure. Blaine (installer) has been great to work with! Super conscious about the install and has gone out of his way to make sure everything is perfect. Very much looking forward to another round of window replacements in the upcoming months. Great products.
I needed the Arched Window replaced in my home. The top half circle pane seals went bad. I contacted more than three local window companies looking for options to repair or replace. Hess Windows gave me the best deal and replaced the entire two piece window. The window that they put in was better than what was originally there. The installation took four hours. I ordered the window on 9/13/19 and it was installed on 3/12/20. I was told the wait time would be 16+ weeks. The window was ready to be installed on 2/15/20 and I pushed it back four weeks. I had no problem with the wait time, good quality and good value. Ten year limited workmanship and lifetime limited warranty on window. I would recommend and use them again.
Mike and Chrys were the best for the installation of our Hess windows! This is the second time we had Hess windows and are signed up for more windows in the fall! Mike and Chrys were great and in fact we requested them for the next window installation. They are highly recommended! Thank you guys!
I was very pleased with the work performed by Hess Windows. From quote to installation the service was excellent. Would highly recommend them.
I have never written a review before, but I had to for Hess. We had two large windows replaced and the whole process was so easy from start to finish. Mike P. came out to give us our free quote. He was very personable and quick, unlike people from other window companies we had come out. Between the good experience with Mike and the reasonable price we were happy to have Hess install our windows. Mike E., Steve G., David O. and Alex did our window installation and they did an incredible job. They were very professional, fast, efficient, and cleaned up after they were done installing. The windows look so great, we still can’t get over how amazing everything looks!
Mike, Dave, Alex and Brady did a fantastic job installing windows in my home in Kutztown. Mike the crew leader went above and beyond to explain to me any hiccups along the way with my home... 31 windows in 4 days w/ 17 rotted sills that needed replacement! The men worked hard - never took lunch and did a great job. Im very happy with the product I received and the installation. Wouldnt hesitate to recommend these guys to anyone.A+
The installation crew Blane, Terry and Steve were very professional and detailed oriented, they worked clean and left nothing undone, I would recommend Hess window company to others .
We just had our whole house windows (17) replaced by Hess windows.The Guys who did the installation, Mike, Steve G, Chris and Alex were very professional and did a real nice job, under poor weather conditions. The windows are a great quality product.
Blaine was the individual who replaced my window in the basement was here on time did an excellent job I’m very pleased cleaned everything up before he left would recommend him to do any windows in your property
Mike and Alex arrived promptly this morning to install a new sliding glass door and screen out to our deck. Everything went smoothly and they were done in three and a half hours. Thank you Hess Windows and Mike and Alex.
I recently had 9 windows and a patio slider replaced/installed by David O, Steve G., Mike E. and Alex. What an excellent team! They were personable, professional, kind, efficient and respectful. This is the second home in which Ive had Hess Windows & Doors for a replacement project and I highly recommend them to anyone. Great job...thank you!
We had Blaine and Austin from Hess install our beautiful new patio door! We couldnt be happier with it! It really just looks so nice and clean. Great job by Blaine, Austin and the entire Hess crew! See you in April for our windows!
We had beautiful new entry and storm doors installed a few weeks ago. Unfortunately, there were some problems w the installation of the entry door. We notified the company and they arranged for 2 installers to check the door. Mike and Austin were wonderful; they removed the door and were able to make needed adjustments and fix the problem. Mike was very meticulous w his work and did a great job! We are very pleased not only w the doors but the quality of work and w customer service.
I replaced 8 windows. I had the pleasure of having Ales, Steven G and David install my windows. They look amazing and the whole process was painless. They were professional, took time to show me how to work the windows and walk me around outside to show the finished product. I will be using this company again as they did a phenomenal job and they are local! Also loved they quoted me and stuck to the price they stated it would all cost. Great job Hess Windows!
Mike and Terry were very knowledgeable, courteous, and professional during our door installation!!Would highly recommend them for any installation of doors.Hess is very lucky to have these 2 guys on their team!
From start to finish having 16 OKNA double hung double pane vinyl windows replaced an hour 31-year-old house was an excellent experience.The sales team at the office was easy to work with and quickly and efficiently showed us the options and explained how the process worked.Our installers, Dave and Jerry, did an outstanding job with the installation. They showed up at the house on time and worked in a very efficient and professional manner. They were extremely courteous and always stopped immediately to answer any questions we had. They took pride in their work and demonstrated great confidence in the product.We are delighted with the finished work and look forward to the comfort and security that the new windows will add to.
Although it took quite some time for the door to come in (Covid related) I cannot be happier with my new front door! Terry and Stephen did an awesome job with installation. Thanks for a job well done!
I am extremely happy that I decided to contract services via Hess Windows & Doors. I had 2 storm doors, 1 door and 2 windows replaced. Terry and Dave did an awesome job. Their professionalism, promptness, and attention to detail was great. I highly recommend Hess Windows & Doors, you will not be disappointed.
We recently had a French door replaced in the basement. It looks fabulous! Mike and Alex did a fantastic job! I would definitely recommend Hess Window and Doors!
Let me begin by saying that I have had Hess windows install three windows in my home last year(2019) and two windows this year . They did a fantastic job, They also worked with me to delay the scheduled date of my installation after I had a catastrophic event happened at my home, there empathy, understanding of my situation and there professionalism was exceptional. I would recommend Hess Windows to anyone give them a call and see what they have to say I’m sure you will not be let down
Great Job by Hess Windows replacing our garage windows. David and Austin arrived on time, installed the windows precisely, and cleaned up when finished. The trim is neat and exact. Well done!
I love my new sliding glass door. What an upgrade! Mike and Austin were very professional and efficient. Kudos to Hess Windows & Doors and their excellent installers.
Mike and Alex did a great job on my new aluminum w - pan roof system for my back porch enclosure !!! Thanks again guys !!!
Beyond the covid related issues my opinion still holds fast, as a multiple time customer, as I complement both ownership, management and particularly the installers Mike, Terry, Dave and Alex for their continued standard of excellence by delivering a good product, fairly priced, and a high standard of workmanship
Blaine, Terry & Austin just replaced 24 windows for us . Despite a snowstorm, they got all the windows in in 2 days, then finished capping them. They arrived on time, work was clean & efficient, and were very personable. From sales thru installation, we are very pleased with Hess Windows.
They installed a storm door for us. Extremely pleased with their professionalism from the office staff, salesman and installers. I would highly recommend this company. They stand by their workmanship until it is correct. I have created a slogan for them in summary, If you want the best call Hess.
We recently had Hess Windows replace our patio sliding door. Blaine and Alex did a great job with the installation and it looks great. We are so happy with the company that we are getting an estimate to replace our outdated windows.
Contracted for installation of a storm door. What should have been a straightforward job was complicated when the installer found wood rot in the door frame. Rather than band-aiding the job, the installer repaired and strengthened the door jamb to accept the new door.Very pleased with the product and pleasantly surprised with the installation process.Update: 4 months after installation, our new storm door needed adjustments. Hess Doors and Windows sent Mike and Alex to do the work. They addressed each of our concerns perfectly!This reinforced our belief that this company is top notch.....especially with guys like Mike and Alex!A+++ !
We had 8 windows replaced on our second floor. Matt who came out to do initial estimate was very informative and no pressure to buy. Our house is over 100 years old so not all straight lines, however, Terry and Stephen have done a great job inside and out with the installation. We are very happy with the overall experience and will be using them again when ready to do our downstairs.
My wife and I worked with Hess for the replacement of 5 windows and a front entry door. After receiving quotes from 4 other companies, Hess stood apart for their commitment to quality and project facilitation skill. The entire process was fluid with no wasted energy (a big thanks to Matt for being so flexible with our product selection). We couldnt be happier with the results - highly recommended.
Was very happy with the windows I purchased & had installed by Mike & Dave of Hess Windows. They did great work.
Were pleased with the windows and doors. The workers were very helpful. Thank you, Mike, Steve G, Alex, Dave and Chris!
Mike and Dave installed our new sliding patio door yesterday, and did great work. The door looks great -- a definite upgrade over the original.
Great experience from beginning to end and the windows came out exactly as expected. Terry, Mike and Steve were professional and did a fantastic job on the installation.
I had a patio door installed and it looks fantastic! Im so happy with the door and the work performed by Mike and Dave.
Hess Windows was very responsive and installed beautiful doors. Mike, Alex, and Dave were on time and did a great job with the installation.
I have had work done by Hess for over twenty years and they are the only company I trust for windows and doors. Their work is beyond good and they are reliable. My recent replacement windows were completed by David and Shawn whose work was beyond good but also they listened to what I wanted and made it work. I am having more windows of a difficult nature added to my home and have requested the same team. They were efficient and a pleasure to have in my home. The whole process from ordering (Matt), scheduling (Kevin) and their front desk (Nancy) was a more than pleasant experience.
This was the second time we used Hess. The first was replacing our windows. We have always been very pleased with their work. The staff at the office and the installers are very helpful and professional.
I selected Hess because of its reputation and long service record. I ordered a small basement window replacement and a storm door that is used as our primary entrance. The order was placed shortly before the lockdown in mid March with an anticipated installation date in early-mid June. I understand the delay until later part of July. The basement window is wonderful. However, its the storm door that had problems. After several attempts to correct the problem, Matt contacted the manufacturer and they sent a representative to correct the problem. It was a bit frustrating to finally resolve the problem, but I appreciate the effort Hess Windows made to settle it. It is now completed to my satisfaction and we can enjoy both the glass and screen inserts as the season dictates.
Submitted measurements and detailed specs from their web based design tool. Spoke on the phone to a saleman who promised to get me a quote. Never heard back from them!! I guess they didnt want my business. Too bad because I really liked the door and thought is would be perfect for my house.
Installation was fast and clean thank you Mike and Alex!!. My new picture window looks beautiful!! Would highly recommend Hess Windows!!!
We are very happy with the overall experience with Hess Windows & Doors, Mike, Chris, and Jerry did an excellent job with our window replacements top of the line craftsmanship. I highly recommend Hess Windows & Doors
Blaine and Chris came at exactly at the time the job was scheduled. The product was free of damage and tested for proper function. All interior work was expertly done. Instructions for operating the sliding door and folding down the other windows for cleaning were provided clearly. Both of these installers were professional, very pleasant, and efficient. I highly recommend Hess Windows and especially these installers.
Dave and Jerry did an excellent job with the installation. The storm and entry doors look great.
Highly recommended! Matt, our sales rep, was excellent. He wasnt pushy at all, and was very receptive to our needs. We also had a good experience with Mike, who installed our screen door. He arrived early, worked quickly and efficiently, and did a very good job on the installation. This is my second time getting something from Hess Windows and both times they did a great job.
The installers, Mike and Austin did a wonderful job with all the steps needed to install the window and do the interior finish work. The only thing I would say that is, the company needs to work on, is keeping the customer updated with the process and follow ups.
All involved had great customer service. Mike, Blaine, Shawn, Terry, David, and ? were all conscientious, detail oriented, raised questions if there was any doubt, add finishing touches well, and cleaned up there workspace. When they left, the only evidence they were there were beautiful new doors and window! Great work guys!
Mike P was a great customer service rep who came to our house with the best quote of all the companies we spoke to about installing several windows. We had 13 of 17 windows installed in one day!!!! No inconvenience. They look fantastic and now everyone in the neighborhood wants them. All work wonderfully and my house looks so much more updated! Thank you!
Hired these guys to replace about fifteen original windows. They were in and out in 2-3 days...really quick for the scope. And the windows are quality and well-installed. Would definitely hire again.
I had a new front door and patio awning installed this fall and I could not be happier with the final results, I have used Hess in the past and dealt with Matt Goodwin their sales rep both times. Matt is both knowledgeable and professional and it was a pleasure to deal with him.The installers on the job (Mike and Chris) did and excellent Job and I appreciated their attention to detail, they kept me informed every step of the way and did a great finish job and clean up. Thank you Hess for another great Job.Dave Seng
Submet for Nancy Schlenker who had three window replacethey came right on time and worked till job was doneand it was done very good
I had my windows installed yesterday by Stephen G. I love them they look great! Today my living room window (bay window) was done by Stephen and Dave it looks fantastic. What nice guys you have working at Hess very polite, efficient and the clean up was great!!!! HATS OFF TO HESS WINDOWS. I will recommend you to everyone I know looking for Windows or doors.
Hess Windows came highly recommended by the previous owners of my home so I decided to trust that recommendation and couldn’t be happier that I did. Blaine came out today and replaced my sliding glass door and it looks amazing!!!! Will definitely be calling Hess for the other sliding glass door (next year). Thank you
David was extremely personable and easy to deal with. He was meticulous and conversational. Kept me posted on his whereabouts, etc.We also had a really awesome siting of 2 bald eagles!
We got 5 of our windows replaced by Hess, and the experience was positive from start to finish. Our sales rep, Mike, was very knowledgeable and professional and did a great job walking us through everything. We had good contact while waiting for the windows the arrive, and the installation crew was very courteous, professional and clean - Terry, David, and Christian did a great job. Plus, this company is local so theres always direct communication and no runaround. Would definitely recommend to others!-Pete
We had our back door and screen replaced this past week. We are pleased with the installation done by Terry and Shawn. We had our front door done a few years ago and the work done by their installers is great. I would recommend Hess to anyone looking for doors or windows.
We were extremely pleased with Hess windows from the salesman Michael to the installation and installers. Blaine was especially tuned to details and asked me numerous times ways I would prefer things which I appreciated since I am so picky. Would highly recommend!!
From the salesman to the installers, Mike, Jon, Dave and Chris, everyone was very nice and they all did a great job.Mike the salesman actually came up with the game changing design, which was a great design that has transformed our bedroom windows. No pushy sales program with Mike. Just a down to earth and pleasant guy, who sells windows.Thank you Hess. You were worth every penny!!!
Terry and crew installed 14 windows and a sliding glass door with speed and professionalism under trying weather conditions. Matt and Matt were pros, also. We highly recommend this A+ company.
Just had another fantastic experience with Hess Windows whom I have used for the past 15 years for both window replacements and capping. They have always done excellent work on my 1927 home which at times can be a challenge. I greatly appreciate the professionalism and expertise of installer Mike Endy who continues to do a perfect job. I highly recommend this organization for your future needs. 9/16/19
Have had windows and doors put in my home with them.Staff are in house employees.Staff is friendly and professional.Cleaned up after the job.Fair Prices.Great products
Quality is what comes to mind when I think of Hess. Everyone is very professional and courteous. The staff is also very responsive whenever I have a question. If you want a job done right the first time look no further. Highly recommended.
Moved here 15 years ago and had all regular windows replaced by Hess Windows. In 2013, I had Front Bow window replaced. Now, in December of 2019, I had the rear Bow widow replaced. Mike, Dave and Shawn were very professional, neat and polite and completed the job in 4 hours. I would recommend Hess Windows to anyone for their excellent customer service.
We had windows replaced by Hess about 10 years ago so when we needed to finish replacing the windows in our house we chose Hess again because of their workmanship. Mike and Shawn were professional in their installation. It was easy to work with Hess and we like the fact they are a locally owned business.
Just had 10 vinyl windows replaced and was amazed how quickly the guys got them out and new windows in. Stephen G, Blaine, Lou, Christian did GREAT work and were so professional and kind. I want to also thank both Matts for your excellent service. The new windows and all the trim work looks beautiful. Thank you for making our lives easier (no plastic in the winter anymore!) and making us warmer and safer. I would highly recommend Hess Windows. Thank you!! Rich and Susan
We used Hess Windows and Doors to replace 6 windows in our home in June of 2019. They were very efficient, cleaned up and our windows looked great! We were so happy with the outcome that we called back a few weeks later and replace the other windows that were left undone. I would definitely recommend them for your replacement windows!
As a new resident to the area, I asked two people where to buy windows and both immediately directed me to Hess Windows. And I have not been disappointed. I just placed another order for two more windows. This company delivers customer service -- nice people who do what they say they will do when they say they will do it. My new windows keep out the noise from a nearby street and are easy to clean. I highly recommend this company.
Mike and Shawn provided great installation services! They were friendly, professional, and did an excellent job, even removing and replacing the window treatments. Our salesman Matt helped us chose the best windows for our rooms.
Locally owned and well respected company with attention to customer service. The employees are long standing and extremely knowledgeable. On the day of installation, both Mike and Shawn were careful to contain their workspace and made sure to cleanup the area, both inside and out before they left. I would highly recommend Hess for any window or door replacement.
New patio door and front door. Beautiful!! Terry, Blaine, Shawn were wonderful! Efficiently installed the doors, and cleaned entire area before leaving. Very pleased with Hess Windows.
We have used Hess Windows multiple times in the past few years and every time was a very good experience, installer Terry and his coworker are very professional and do quality work they were on time and cleaned as they installed each window and just all around great attitude. by the way guys....... the windows look great, I would recommend Hess Windows to all our friends and family. thanks again guys
Two jobs done with Hess and extremely satisfied with both. Exterior door looks great and will no doubt outlive me. 2 storm doors look wonderful on the house. Sale and installation made very easy and convenient.
Had a door installed. Shawn and Dave did a great job. They were on time and when finished cleaned up the work area well. The doors look great and the installation was excellent.
Weve had a very good experience with the folks from Hess. From the welcoming first meeting in their showroom, to the final install of our beautiful bay window we felt the service was very professional and prompt. Special Thanks to Blaine and his crew for the install proceeding through bad weather. Hess will be our first choice for our next round of window updates!
Im very pleased with the service from Hess Windows. From the first meeting to pick out the windows and doors to the finished installation, the employees/staff members were professional, polite, friendly and efficient. My doors and windows look spectacular. Terry and Stephen arrived on time, answered all my questions, and worked to make the installation process as painless as possible for me. This is the second time Ive used Hess Windows and would contact the company again if I decide to replace more windows.
Hesss does an awesome job. Steve and his partner did a meticulous job putting in a complete front door and a special family room door. The salesman, Matt covered everything in setting up the project. Terry came several weeks later after I put in a second order for rear steel door to deck. He did an awesome job on that door. Could not say enough for the workmanship put into both jobs. Product was quality.