This dealership is truthfully what sold me on being a bmw owner- for LIFE. They actually corrected what was a very large error from the original dealership I bought my 3 series from.. and not once did they complain, or seem even the slightest bit irritated about having to deal with the situation. They kept me in the loop on every detail and did everything in their power to upgrade me to the best possible situation to keep us their happiest clients. I cannot say enough good things about the entire establishment. Very friendly, knowledgeable, transparent, and eager to keep your business. I can’t thank them enough! WEB, ANDY, & NATE are my go to guys from here on out! 🙂

I had a great experience here with Brad! He made it very simple and everyone was very nice. They made sure I understood everything since this was my first time buying a car from a dealership. Overall, very good & I would recommend.

Ryan and Lisa were very kind and courteous. Lisa greeted me from the time I arrived at the dealership. Ryan took the time to answer my questions and was very informative. Ryan told me that the car would take two hours to be serviced and that’s how long it actually took. Going to the Daniels BMW dealership to get my car serviced is always a positive experience. Thank you Ryan and Lisa for my great experience!! See you in a few months.

I Purchased my 2019 BMW X5 from Daniels BMW in Allentown. I live an hour away. We chose Daniel’s BMW because of the excellent customer service and our salesman was wonderful his name is Chris D. We first went to our local BMW dealership which we were less than pleased with their customer service/sales. I was told that I have free inspections for the life of my car but driving an hour and then having to wait for my car at first it seemed daunting to me. My very first inspection they offered to come down and pick up my car and then leave me a loaner. Or I could drive up there and I could get a loaner and go shopping in the area. Which is what I ended up choosing to do the last few times. This time I waited too long for my inspection and it was a last minute get me in quick kind of appointment... totally my fault, but there were no loaner cars available. However they have a shuttle service and they drove me to the shopping center nearby. I stayed there for approximately two hours and then they came and picked me up. This was also a pleasant experience. Overall I would definitely recommend shopping around your dealerships until you find one whose customer service and salesman are top notch. And even if it is far away from where you live just choose it. There are a lot of options if you have service/problems/issues or need to drive up for inspections and they can accommodate you.

Team accepted car a few minutes early. My service rep was pleasant and efficient. Waiting area was accommodating for working, making calls, coffee. All my questions were answered and I appreciate the courtesy vehicle check. Car was returned clean and ready to go. Thanks!

I have found Daniels BMW service and sales staff to be extremely friendly and knowledgeable about the BMW products. I brought my 2019 530i in for a problem that was intermittent. Austin, was very helpful with communicating the status of the repair, and arranging a ride home for me. The repair was completed at the time he told me it would be ready.All in all my experience was outstanding.

Very friendly and professional staff. Taylor at the front desk is amazing! Helped me work through issues with my car rental. Timely return of my vehicle and they did great work.

Just bought the car on right in picture traded in Car on Left. Dave Simoes was salesman great guy!! Few weeks later seat belt broke. Daniels was on top of it replaced it and also detailed the car.. GREAT SERVICE=REPEAT CUSTOMER

Easy to make appointment online. They texted me me to confirm appointment.Great service. In and out quickly.They even washed my car, since we drove from California, it needed it.

Expired! My inspection, my registration and (almost) my insurance. Todd Simpson went above and beyond to renew everything I had so negligently failed to do. All with a smile and no judgement! My car needed tires besides all the other fixes that I, again, had negligently failed to do. I got a loaner, a cup of coffee to go and all was good by the next day. It’s like I have a brand new BMW! Todd and crew are the best! My car thanks you!

I have had two experiences with the dealership and both times the service has been extremely good. They have gone beyond good service they have gotten out of there way to help me.

Daniels BMW is one of the most honest dealerships around. I was going to another BMW dealership in Scranton (TH) getting oil changes every 3,000 miles not knowing it was recommended at every 10,000 miles. Went to Daniels for an oil change and that’s when I was told I didn’t need one. Imagine a dealership sending me home because the service wasn’t required. I’ve been going to Daniels ever since and they have treated me with the utmost respect and professionalism. My Consultant Ryan was super friendly and knowledgeable. I trust them 100% and have never had a problem.

Easiest time Ive ever had purchasing a car. Would send anyone there! Ask for David....And Im in LOVE with my new car!

Daniels BMW gave me the five-star treatment that I would expect from BMW. My sales associate Chris made me feel comfortable and welcomed from our very first encounter. He was the first person that I spoke to once I got out of my old car, and the last person that I spoke with before driving off in my new car. I was extremely nervous as this was my first BMW experience and Im thankful that it was with him. Professional is an understatement when describing the treatment I received.Thanks again Chris!

This is a great dealership!! The people are friendly and professional. Service is excellent! I got my second Mini from Lauren in sales. Imagine having fun purchasing a car. True!! And Luis my service advisor is the Best! He tells me exactly what is needed and I know how long it will take. Hes always open to questions. This is the first time Ive used a dealership for my car and now I wouldnt go anywhere else!!

Super friendly and very informative. I dropped off my 2002 (e46) 325xi because my transmission was in limp mode. Ended up going above and beyond not only fixing the issue but fixing my check engine light as well as my traction control. Highly recommended!!

Frank was great in the collision center! He actually was really on top of the insurance company. Car looked brand new once finished!

Daniels is best in class and Service always. I work with Ethan and he’s incredible. Thank you guys for always being there.

Great service from Daniel’s BMW! Ethan Harrison was my service manager that made everything run smoothly! I needed a service added after dropping off my car and he was able to accommodate my wish without and hesitation and my vehicle was finished in a timely fashion!

My son plays on the iron pigs bb team and was planning to drive home to South Jersey after the season ended on Sunday. Unfortunately, on Friday his car would not start. His 2010 BMW was towed to Daniels BMW Friday morning, where it was determined that he needed a new starter. I dealt with Ryan Mertz in service, who was fantastic. He indicated that he was not certain he could get the part and job completed by Saturday but would do his best. He got the job done and the car was picked up by my son Saturday afternoon. Therefore, he was able to dive home after the game. Thanks and high praise to Ryan and his staff !!!!

Daniels earned our business over other dealers in our area by being prompt, clear and straightforward in the sales process. In less than 24hour Madeline was able to clearly answer all of our questions online and connect us with John to put together a deal that felt right. Daniels clearly wanted our business and beat the other dealers hands down. We did have a couple of snafus with the factory and the delivery was a little chaotic, but we were able to work through those and John did a fantastic job of going above and beyond to make sure that everything came out great. Love the X7 and highly recommend Daniels BMW.

I received the absolute best service by the Service Representative Lisa, as well as the receptionist that took my call on 7/19/21. My daughter and I were stranded with a flat tire and hours away from home. Lisa accommodated us so that we could be serviced and on our way home asap. She was extremely gracious and professional. Because of her, Id recommend this BMW service experience to anyone. Thank you Lisa and crew!

Buying from Daniels was the easiest and most stress free car buying experience Ive ever had, I actually had fun during the process! I worked with Jane Billig and Madeline Parker, both were very pleasant to interact with and extremely knowledgeable about the BMW brand itself and the model I was interested in. I wanted to place an order for a very specifically built M340i and Jane handled every request with much care and attention to detail. Jane has kept me updated on every step of the build process and informed me yesterday the car is complete and is ready to be loaded onto a cargo vessel. I cannot wait to receive it next month! The Daniels team truly made this an excellent, exciting, and fairly priced sales experience. I will absolutely recommend them to friends and family and will be a repeat customer at the end of my lease.

I cannot say enough about this dealership. We had an issue with our 2020 X3 and they went above and beyond our expectations. We also have to thank Dimitri and Webb for there outstanding customer service. We look forward to buying another BMW from them in the future and we wouldnt go anywhere else. We highly recommend this dealership to friend and family and anyone else who is looking to purchase a BMW. If we could rate them a 10 we would. Thanks again Jim and Jean

Nice notification with pictures of additional urgent work required. They also provided a loaner over the Labor Day W/E as the work was not authorized until late on Friday. I would have rated 5 star but the car was not cleaned at pickup. For $2300 I expected a car wash to be included. This used to be included for a lot less.

I am pleased with the service at Mini of Allentown! I enjoy working with Robin as my service manager. He is knowledgeable, honest, and has passion for the Mini brand! My Mini has needed more service now that it is almost 12 years old but it is a fun little car! Highly recommend !

The service at Daniels BMW is amazing!! I was in a minor accident which caused my car to be there for almost a month and a half, Lisa kept me informed every step of the way and made sure I received the best service possible. This is the only place I’ll take my car!

My tech was great but the waiting area was filthy. The flies were everywhere. There were crumbs on the floor. It wasn’t what I’m used to at Daniels. Also the bathroom smelled horrible.

Easily one of the best car buying experiences I’ve ever had in my life. Everyone at the dealership was so friendly, polite and thoughtful. Chris in sales and Brian in finance were great to deal with and their relaxed no pressure attitude made the entire process stress free and fun. I’mconfident that anyone who visits this dealership will leave with smile on their face whether they make a purchase or not.

Best service experience I have ever had. Visiting from Georgia in our BMW and it was time for a service. Met with Todd in the service department and he was first class. He took care of our 2020 X5 and the experience could not have been better. I wish I could always take it to Daniels BMW for service. It’s almost worth the drive here from Atlanta. Customer service is still alive and well here which is more than I can say for some other dealers I have gone to and this is our 4th X5 over the years. Nice work guys!

Ive been going to Daniels BMW since 2012 after buying my 3 series from a previous shop. They always treated me and my car as if it came from their dealership. The repair costs are fair for most jobs and they always done right by me so I recommend them for sure.

David made the transaction easy and handled my apprehension patiently and expertly thanks to his extensive knowledge and reassurance. Going to the dealer and working with David was an enjoyable experience. He came highly recommended and I now know why. Buying a used car is stressful and somehow he managed to remove and address any doubts I had so that I was able to purchase the car feeling confident and trusting not only him, but the dealership as well!

Daniels BMW/Mini Cooper did a great job servicing my car. I worked with Luis who took the time to inform me about the services needed for my car with a complete listing of the costs involved. A loaner car was provided for me to use during the time of service to my car.My car was returned to me not only washed, but also vacuumed. It looks like a brand new car.

Excellent, outstanding customer service. Jane is extremely professional, well organized, transparent and a customer advocate. She is very patient and thorough explaining the details and options of our X5. Fantastic car only outdone by Jane’s personal touch!

I had one of the best experiences. Brad was an amazing salesman. He was very patient and knowledgeable. I would recommend him to anyone.

The customer service is excellent every time I visit.

Amazing and quality service looking out for the customer in an efficient way.

Their response time was great and they were able to fit me in their busy schedule. As it stands as I write this, there are almost no openings to repair my vehicle for at least a week. My rear right brake caliper seized so the car was not drivable therefore leaving me without a car for at the very least a week. The OEM caliper would’ve taken at least a week to get their so I gave them the go ahead once I was sent the part number for an aftermarket caliper. I was put into contact with Lisa and I was able to text her during normal business hours if I had any questions or concerns. Their transparency is refreshing, I did not feel as if I was pushed into repairs that I didn’t think that I needed. The reason I couldn’t give them five stars is the sheer fact of their pricing. Everyone knows dealerships are expensive but Daniels BMW knows it and try’s to work with you as best they can to make it comfortable and relatively affordable. For instance my car was taking a little longer than expected so without asking Lisa arranged for me to receive a loaner (2021 330i xdrive) so I was not stranded at the whim of the dealer. It did not cost extra, just that added convenience when paying dealer prices.

Lauren was great made buying my new car a breeze...very satisfying ...very fair... My 3 car from Daniels... Think its my most favorite one... love it

You would never be able to tell it was hit. Those guys were very easy to work with.

Lauren was extremely helpful. She is very knowledgeable, and was able to answer all of our questions. She also pointed out features that we didnt think to ask about. We would not hesitate to recommend her to anyone interested in a Mini Cooper.

I bought my first ever BMW here. I was pretty much sold when Chris told me they could build me the one I wanted. I’m in love with this car. BMW hits customer service out of the park by empowering their Client Advisors to manage everything from start to finish. I loved working with Chris and the fact that I wasn’t tossed around to a lot of different departments. It’s my first BMW and won’t be my last buying from here!

And easy to work with dealer.. A dealer the acts like a positive service experience might make you want to come back for a new car someday.

My wife had a appointment at 10am to get an oil change and some other things. Didn’t start work on the car til 4pm(granted we dropped the car off but still) if that was the case why make an appointment... then to be told whomever put the OEM brake pads on needed to put the new sensor when they are BMW pads and I’m sure they had a brake sensor they could have put on..we were willing to spend the money to get the car inspection ready but to be honest it just seemed like they brushed us off

Robin at Mini Service Center!!! His attention to detail, positive attitude and helpful recommendations was incredible! I wish I had more stars to give him. I genuinely enjoy going to Mini dealers for my vehicle service! As usual Mini customer service succeeded in every way and thus I continue to be a believer! Mini Forever! Huge thank you to Robin for everything!!! Motor on!

Lisa was so wonderful she’s very helpful .

Ryan from Daniels BMW when above and beyond to make sure I was satisfied with my service and concerns. Ryan understood my concerns and made sure my vehicle was taken in the same day. He even did an extra service which was also due. Excellent customer services would recommend Daniels BMW.

I have been going to Daniels BMW for 6 years now and I think they do a terrific job. Their customer service has been excellent! Ryan does a very good job and also the technicians that work on the cars. Sor far, I have nothing but praises for all of them. Thank you!

JANE was amazing!!! Knew just what I wanted, got me the price I wanted to lease for, super friendly & got my car in less then 4 days!! I will never go anywhere else!!! Do yourself a favor and ask for her!!!!!

Everything was great and I got my vehicle back as promised! I appreciate Daniels BMW for taking care of my vehicle! Very professionalThank you

I took my Mini to Allentown for diagnostics, this past week. Robin was great. He is very knowledgeable and willing to show you things about your Mini. I was there to get work done to the Mini after I bought it almost a year ago, as well. He is very professional and friendly. He took me over to the shop the first time to show me what exactly was wrong and what needed to be done. He didnt push me to get work done that wasnt necessary. Robin is the best person to deal with at MINI of Allentown.

Always great customer service. Todd is great to work with and answers all the questions I have. Happy with my SUV and the dealership.

Very positive experience. Courteous and friendly staff. I was able to get a loaner car on very short notice which was nice. Ethan, my service advisor was generous with his time and explained everything well. The only reason I’m giving it a four star is because of the prices...that’s bmw though!

Ethan has been my service rep for a number a years. His level of service has always been top notch. He is knowledgeable and understanding. Ethan is the prime example of the level of service you would expect from BMW.

Daniel’s BMW treated me extremely well. Brad provided useful information, while understanding my needs. They were cooperative and worked to get me the best deal possible.

Daniels BMW and service advisor Ethan have always provided superior customer service with efficient service of the vehicle and prompt followup for any questions needing answered. I highly recommend Daniels BMW for your next BMW purchase or repair.

Amazing! Surprised that I feel this strongly about a car service center but yes…Mini of Allentown is fantastic! I brought my car from Brooklyn to PA for service and will continue to do so in the future. Robin helped us and not only is he knowledgeable and efficient but he’s also an actual good person. :) can’t say enough nice things about this business.

I took my 2012 Mini Cooper Countryman for a battery change here. Upon inspecting my vehicle they discovered other issues and included a video of the issues along with an explanation which is super helpful. Seeing these issues first-hand really helps inform me the condition of these parts and whether they need to be replaced sooner or later. This was so much better than just simply having to take their word for it since there is evidence behind their claims. They also took the time to vacuum my floor mats which was a small but very considerate detail that they included while having possession of my vehicle. Just that kind of effort really shows the care and dedication they have to provide excellent guest service. Out of all the years I’ve been getting my car inspected and worked on I’ve never received such great service, will definitely come back if I have any other problems with my Mini.

I think I found a new place to service my new bmwThe staff is great. Ethan was very nice and I waited patiently for my service to get done and I was absolutely pleasedI’ll definitely will be returning to Daniel’s BMW for all my bmw needs

Just purchased a pre owned BMW 330i and brought it in for a multi point check. Staff was amazing, service was quick and easy, accomodations while waiting were excellent. While I dont ever want to HAVE to go in for service, its nice to know that if I do have to, my wait will be pleasant.

I always get top notch service when I’m at Daniels BMW. They are friendly and eager to help me with any issues I am having. They are over the top with their wonderful service.

I have been a customer of Daniels BMW for the past 17 years. I have had the same service consultant (Todd Simpson) for all those years. He has always been very courteous and responsive to my requests and needs for the maintenance of my vehicles.The Service Department is also very well run and keeps my vehicles running in top performance. In general the entire staff has been courteous and respectful. No need to go anywhere else.

Super friendly staff. Scott Simpson has been my SA for a couple years now and he and the team always take good care of my car. No pushy salesman tactics. Yet gives advice on service that should be done soon. Dealership prices are always going to be a bit higher than maybe an Indy garage. But you do get the satisfaction that the job is done right, using genuine parts with a warranty and if anything goes wrong, they will take care of your issue quickly.

Lisa was amazing. The car was completed in the timing I was told. She was able to provide us with savings on our 4 tires and alignment!

Our Service Manager, Ethan, was very professional and attentive in handling our annual service needs with regard to our 2021 840xi Gran Coupe. Over the years, we found Daniels BMW dealership to be the best.

Have been bringing my wife’s Mini (“Tunie”) here for servicing for eight years. Service agent is superb. He is always very courteous and professional and seems to truly care about our welfare. Technicians are totally reliable and do a thorough job. Will continue to rely on Mini of Allentown for servicing my wife’s pride and joy and then repeat when she’s ready to step up a brand new model!

I took my car in for service for a multipoint inspection before the maintenance plan was about to expire. I arrived on schedule and Lisa took care of me right away. After the inspection Lisa went over the recommended service and answered all of my questions like a pro. She even looked up my previous services records to help assist me in making better informed decisions. Lisa was a pleasure to work with!

Very knowledgeable and professional staff, Robin did help me from the moment I walked into the delearship looking to service my car, the price was just right, the service performed was quick and done correctly.

After being a victim of theft *sad face* it was time to purchase another 4 series. Decided to go with the better motor and replace my 435i with a nice CPO 440i xDrive I found here. Drove from NYC to this location to check the car out, very competitively priced and after a test drive I was dead set on this car. Fast forward a little over a year later and I still have the car. Wonder if Daniels BMW would honor a CPO service (not claim) now that I have built internals and big turbo. Oh and don’t let me forget Ashley! She was awesome and super easy to deal with, no idea if she’s still with you guys but if she is I apologize if I frightened you on the test drive and would love for you to feel what 800awhp feels like in it now!

Great experience! Dropped off the car and returned later in the day. No issues and staff were very accommodating and helpful!

The staff was very friendly and communicated well during the service. The office area was perfect for me to get some work done during service. A great experience overall.

We purchased our BMW from Daniels nearly 2 years ago and have never experienced such a pleasant and low stress car buying process like we had at Daniels. When our car goes in for routine maintenance it is always a simple and smooth process.We have subsequently purchased 2 other vehicles from them and the experience was identical to the first. The way you are treated at Daniels is the way you should always be treated when buying a car.

I had somewhat of an emergency because another auto shop, silly me for not bringing my car to Daniels BMW first, torqued one of my lug nuts too tight and broke the key. I needed a key to to remove the lug nuts and put new tires on before I left for vacation with my wife. Eric came outside to determine which key fit my car. Instead of ordering a new key the team came up with another solution. The scheduler quickly fit me in and my problem was solved. The team at Daniels is awesome. Excellent problem solving, customer experience, and execution. I highly recommend Daniels BMW for sales, service and, not usually top of mind, but very important, Parts! Thank you all.

I live in Toronto, Canada and was visiting relatives in Allentown, PA. During my visit my BMW X5 started making scraping noises while driving at low speeds. I called Daniels BMW the next morning on Monday at 8 am. They asked me to bring the car in by 9 am. Their Service manager met me in the parking lot and was super friendly, took our keys and told me to relax and grab a coffee. In 20 min they had my info and I left the dealership. As soon as I left the dealership my service manager Todd sent me an email about the status of the car and kept me updated on the progress of the vehicle service work the entire day. By 3 pm they had diagnosed the repaired my problem at no charge since it was a small job. They had my my car washed, vacuumed and back to me by 5 pm. What an awesome experience.

Good service. No pressure. Knowledgeable. Service rep Todd Daniels was great for my first visit!

They were very friendly and helpful, explained what needed to be done, and were quick in fixing my car up. Would highly recommend for anyone looking to service a BMW!

Fabulous. Incredible. Quick. Thorough AND I waswell informed of what was needed. Thank you Robin!

Service is always great! The people are professional and courteous. This is my 3rd BMW, partly because I love driving them and Daniels is wonderful!! Ethan is the best.

I highly recommend this dealer. Exceptional communication and attention to details. I was lucky to find them in 2018 when I leased a 430i. This is a solid staff with everyone from David..Brian ..Andy and previously with Ashley who was my first point of contact online. Must stop by to see them.

So far so good no complaints yet since 3rd time being there .My service advisor Todd Simpson is A OK 👍🏾👍🏾👍🏾

The Daniel’s BMW team has always taken care of my BMW sales and service needs with the highest levels of courtesy and professionalism. I have been a customer for over 20 years and can highly recommended the Daniel’s BMW Dealership. Thank you to the whole team.

Frank was very responsive & helpful in getting our air conditioning repaired. He is very knowledgeable and up to date with repairs that have to be performed on all cars. We had an excellent experience at Daniels BMW.

Went from “I can get the previous service history on your vehicle, I have it in front of me” to “sorry I can’t give that out and I DON’T have it in front of me”. Makes no sense to me, other dealers are able to process old service history on cars all the time. Especially if it’s from the BMW brand and has been serviced at the exact facility before. I sensed the lie, and I also sensed the lack of effort in trying to assist me hence the service advisor having no problem hanging up the phone. Other BMW dealerships have done this for me without a problem and even offered print outs ensuring there was no old customer information or prices.

Ryan is the best. Very polite and courteous. They couldnt get me fixed up same day, but the overall experience was a good visit.

Always an excellent experience with this dealership. Ryan Merz in particular was very helpful when I needed new tires.

No appointment just showed up took care of me right away price wasn’t horrible and well worth taking it there

I had a bubble in my drivers side front tire. Lisa, a service manager at Daniels BMW checked to see if I had a warranty on tires which I didnt. He got the info on my tire and arranged for an appointment the very next day. She texted me during the day to let me know I also needed an alignment. When the car was finished, she texted to let me know.She went out of her way to ensure that I got the best service. I was absolutely satisfied. Thanks for the great service!

I was contacted right away to follow up and clarify my online appointment request. Setting up the appointment and loaner vehicle was quick and simple online and Todd was fantastic and prompt to deal with.

Buying a car from Daniels BMW was the best experience! Brad was so patient and helpful throughout the entire process. I highly recommend both him and the dealership!

Totally great, They delivered my car to my door Im in Harrisburg an hour and 15 minutes away with a brand new courtesy car and delivered my car back to me next day clean as a whistle... I will buy all my Mini coopers...HERE!!👍💖

My concerns and all questions were answered promptly and professionally. The warranty cover the repairs as expected.

Luis was extremely helpful when I dropped off my car for service!

Ryan was excellent and did a great job with giving me details and the progress of my vehicle. The staff is always very nice and professional.

Mathew M. at Daniels BMW was extremely accommodating and effective from start to finish on my vehicle purchase. Kudos to meeting my needs towards purchasing my car. The experience and the outcome was seemless. Also kudos to the sales managers Clint and Dmitry for closing the deal.

Theyre the best and very good communication, The Service Representative Ryan and Tom from the shuttle was absolutely professionals . Highly recommend this place

Daniels have an easy web based scheduling and notifications when service is ready. I appreciate dropping my car off and getting a loaner for the day. Great service!

Todd is always great to work with. Very professional, knowledgeable, and friendly. Great experience at Daniels!!

Always very helpful and courteous. Love this dealership

First annual inspection of my mini went super smoothly and rapidly thanks to Luis!

Great staff very attentive and they made sure my car was repaired in a timely manner! Will definitely take my car here for service