I will never use progressive again they denied my claim on my brand new car because their operater I talked to set up my insurance wrong and didnt give me full coverage when I had to have it...they will never admit fault...its the law in pa if the bank owns your car or your leasing it...its required to have full coverage...got in to a accident broke some plastic parts of the bumper now their refusing my claim...its a shame I trusted you progressive you really let me down...very disappointed..my lawyer will see to this issue..ciao