My wife spoke to a helpful representative of your company. Besides being helpful, she was kind and courteous and thorough, something you dont see much in todays customer service. She was very pleased with the outcome and she referred our neighbor to your agency, and she was very please with the outcome as well. We will continue to refer clients. Thank you
We LOVE Cressman Insurance and we love that they are a local business. We unfortunately had 2 accidents in the past 6 years, neither were our faults. Within minutes to reaching out to Dan Cressman he got back to us. His first comment.....is everybody ok! They really do care about their customers. They are attentive, caring and know insurance. They are also great supporters in our community. Thats why we choose Cressman Insurance!
Excellent, friendly service! They actually answer the phone when you call! I am paying much less money for much, much more coverage than I had before! I am getting auto, renters, and life insurance for less than I was paying for just auto insurance elsewhere!! Cannot say enough good about them!!
Welcome to 2019! Cressman Insurance Agency was able to get me in and out the door in under an hour (probably closer to 30 minutes) as a new customer looking for renters and auto insurance policies. I worked with Allison, who was clearly very versed in her trade.I would highly recommend Cressman to anyone looking for a great agency or for those who have been burned in the past by fly-by-night agencies.There is ample parking, the office feels very warm, and theres a fish tank you should probably check out while youre in the office as well.Thanks for the great service!Note: bring your bank accounts routing and account numbers with you for ease in setting up payments.
Called Dan Cressman for a quote on Home & Auto. Steffanie called back within ten Minutes to get my details. Within an hour I had a quote and saved Over $100.00 on my Homeowners insurance.
The most professional, efficient and hard working team in the Lehigh Valley! They offered great rates, excellent customer service and prompt attention to any and all questions or concerns Ive had.
Cressman was great to deal with. I spoke with Allison, gave her our information and had quotes very quickly. The quotes were extremely competitive and better than our prior insurance company. Additionally, Im not getting bombarded with emails and phone calls soliciting us for more business or referrals which was a huge issue with our last insurance company. So far we are very happy and have already recommended them to others.
Always keeps me up dated about programs. ( Erie your turn). Enabled me to get lower rates too. Allison is a keeper!!!
Great service, human interface, highly recommend
Just switched from another insurance company to Cressman on Walbert Ave in Allentown. The previous company was not rated as high as Erie Insurance, so I decided to switch. To my surprise, the prices were competitive with my previous carrier. Then Cressman was extremely helpful, friendly to deal with, and a pleasure to discuss my needs. My insurance is quite complicated and extensive, but that did not seem to matter. Allison and Kim were super helpful with everything. I hope never to have to use the insurance services, but time will tell how easy that will be. I would rather not find out..... Allison and Kim are highly recommended to deal with.
D E Cressman insurance agency gives you the best and personal attention in every matter you bring to them. Very friendly and informative staff!! They have a vast knowledge of insurance needs and provide you with the appropriate coverage and never try to oversell themselves or their services. Great local family company and most important they are there to help you whenever you call and not a computer automated system, you actually get to talk to a human unlike most companies. I highly recommend Cressman for all your insurance needs!! We have auto home and life coverage with them and are very pleased.Not to mention they have the best TV advertisements !!
Excellent customer service and knowledgeable staff. Very friendly and courteous! Quick turnarounds on quotes and when you need them for a claim, Cressman Insurance works with you every step of the way! Best insurance company in the Lehigh Valley, that’s why my wife and I have been with Dan Cressman Insurance for nearly three decades! Would highly recommend Cressman Insurance to friends and family.
Great service! Dan and his team are patient, responsive, and super knowledgeable. I highly recommend!
We moved from Liberty Mutual to D E Cressman about 5 years ago because of price and service. Had a claim and they handled it without an issue. Dan also advised us on what our insurance coverages should contain. Very professional agency. We recommend highly!
I have had Cressman Insurance handling both my personal and my business insurance for many years. They have always exceeded my expectations. I feel as though I have a business partner who truly cares about our success and has offered some excellent advice in the past ... not only insurance related advice, but even help with other business issues by linking us up with other businesses and individuals that he deals with. I would never even consider switching to another company. Price is certainly an issue and they have always been very competitive but the service that backs it up is like gold.
We have been with D.E.Cressman for years and now our son is now also insured through them. They are always professional, kind, and willing to help. When they say they will get back to you, send you an email... they always do. No matter how many questions we have had, how many changes we have made... they are always on top of things and are very friendly. I recommend them to everyone I talk to about insurance. They are amazing!
Always knowledgeable, pleasant and timely service.
Everyone is always helpful and friendly whether we are calling on the phone or walking into the office. You also give us your honest opinion on the best insurance options for us.
We have been policy holders with Dan for over 20 years. We started with auto and as our needs changed, added home and life. I try to meet with Dan every other year, or so, to review our policies. Dan always takes the time to ask questions to see if we’ve had any life changes. Then, if our needs have changed, may recommend products or changes to our policies. I’ve never felt pressure to make changes or add products, but always appreciated his insight and recommendations.
Wonderful group of people to work with. Always available to answer any of your questions! I am always recommending them to my friends and family.
Just simply the best insurance agency in the Lehigh valley
We have been long time clients with the Cressman Agency. They cover all of my auto and homeowners policies. The service is always outstanding and rates are hard to beat. If needed they call back quickly, and always resolve any issues. As far as homeowners they have ensured that I am fully covered. I know if I ever need them, they will be there to help me along the way. I strongly recommend them.
Allison was excellent! Professional and very timely with information.
Dear mr cressman, you have an exceptional team which translates to exceptional service. thank you! mdreuber
You cannot get a better insurance company than Cressman/Erie Insurance, no one can beat their rates or their service! I have been with Erie since my teenage years (and that was a loooong time ago), switched several years back because my employers insurance company came in with a lower rate, yeah for a year, and then their rates went up, up, up, and when we had issues they were HORRIBLE!!!! Returned to Cressman/Erie Insurance and I will not switch again to make the same mistake twice! All three of our children are adults and they all use Cressman too. My girl is Kim, but there are others there that will take care of you. :)
I had a great experience at Cressman Insurance. The staff was very helpful and offered a quick turnaround on my insurance quote.
Professional, courteous and friendly associate.
Staff is friendly and knowledgeable, and always quick to answer any questions and calls. We use D E Cressman for all of our insurance needs and always have a great experience.
Nightmare. The treatment this agency doles out to customers is unspeakable. Irritated, inept staff who literally dont know what theyre talking about. A completely non responsive owner is very disappointing. Youd think he would care about his own business and want to resolve issues that make people leave.
Professional and quick!
Ive been with D E Cressman since Im 16 on my parents insurance and have had my son on mine. Always fast courteous service!
Effective customer service experience since day one...
My family and I have been with Cressman Insurance for well over 30+ years, and have had nothing but great service! And in the very few times we needed to call them for assistance and/or help, they have always been there for us.
Cressman Insurance is great!! very friendly people!
Wonderful place to belong to.
I have had two instances when I needed your help. Your agency was very responsive. I could not have asked for more.Plus, you are available when I call with a question.