Supposed to come last week. 3 days I prepared for them. Then yesterday. Nope. No show. I had everything I could move out of the living room and bedroom 4 of these days. Nothing. Finally came earlier this morning. No communication Very unreliable

Sampson‘s carpet cleaning and restoration is the place to go when you need your air ducts cleaned,Or your carpet cleaned, or your tile and grout cleaned.They pretty much do it all!!!John the owner is the sweetest man you’ll ever meet, The ladies in the office Rachael and Brooke are so kind, all the technicians and employees that they have are so wonderful.Everyone works hard, and they really take care of their customers.Thank you John for always taking care of us when needed.God Bless

I dont know why they get 3 stars above. I have been contacting with them. But They dont have value 3 stars. THEY ARE 1 STAR COMPANY.We need to clean A/C vent for our baby. And when I called them to get the estimate, they came to us and counting our vents for vents cleaning. At that time they gave me the estimate. After that I called them to ask to start cleaning job and revise price. But They DO NOT respond me. NEVER RESPOND. Even I called them four more times. They only said we are working on it. BUT They dont setup A/C vents cleaning. They are horrible. I would like to share other customer. They are not good company. Other review might not be true.

Hands down best cleaning service we have ever used! Now we have used them on many of our rentals and family members have as well. They do beautiful work and are very thorough.

I have used Samson’s forever. Great value, friendly staff,

8/19/16 - moved in and had guy come for quote on air duct cleaning, countertop refinishing, and tile cleaning. I asked for samples of countertop refinishing because the pictures online look great, but he didnt have them. I would have schedule both air duct cleaning and counter resurfacing right then, but I only scheduled air duct cleaning. This house has TONS of vents -- we ended up paying $650 for air duct cleaning -- but the person didnt leave samples (my husband can work from home...but I cannot).8/26/16 -- called back to see if someone could leave samples. They said a supervisor would call me. Supervisor said he was sorry I was told they could leave samples because they cant. OK, can you come by and show me them? I work and have to pick up son from daycare - I cant be home until 6:30. Sorry, we dont work that late. OK, what about a weekend? No. Fine. I called the store and asked if I could speak to someone else because I just dropped hundreds of dollars and want to spend more and feel like Im being treated like shizz. Someone came on the line and I explained that Id like to see samples and are you open Saturday (I was willing to drive to Allen to see them). No. OK, well the earliest I can be home is 6:30. She said Well we only work until 5...I said so do I. I said Look Im not going to steal your samples, you can come pick them up when you come to do the work! She said OK let me see if we can drop them off on your porch...I said my husband is home right now you dont even have to leave them on the porch. She said OK let me find out and Ill call you back. I seriously doubt I will be hearing back from them.Very disappointing, I was so excited to get my ugly laminate resurfaced and their pictures look great, but it seems once they had my hundreds of dollars from air duct cleaning they werent interested in my business anymore. And the only way to make this happen is to take off work so I can see samples.Whatever. Guess who wont ever be cleaning my air ducts again.

My comment was for another Simpsons carpet restoration