Definitely would recommend. They where very upfront and honest. They could have easily sold me a new furnace like most companys would. We where able to replace my blower motor and is working great again. Very friendly and personable. Definitely will be using for my future needs and would recommend.
Very happy with the response time and price. Todd seems very knowledgeable and Professional. I was expecting to have to shell out some serious cash for a new heating unit but Todd noticed I needed a new heat exchanger. He replaced it for a fair price and now I have working heat and don’t have to bury myself under the covers and sleep with sweatshirt on. Very happy.
Highly recommended! Knowledgeble friendly and timely service everytime we’ve used them. Can’t say enough good things about A Quality.Cathy R.
Came home to water all over my basement. Called Todd and he figured out that the drains were plugged. Had the issue fixed quickly and helped clean up the basement.
We recently purchased a home with the orginal HVAC systems in that were getting to the end of their life.Todd came out and explained what the current issues were and our options to repair or replace the units. He was very straight forward and down to earth. We ended up replacing both units. Todd installed the units himself and went the extra steps to make a clean/tiddy install (trimming up extra wiring outside so it wasnt laying in the dirt, recalking around the house, letting me paint the brackets and do some landscaping when he had the units out). Highly recommend A Quality and will be having them come out for the yearly services.
Todd has done two full installs for my family (furnace, a/c and water heater)...one for me and one for my parents. His estimates were not only very reasonable but also stayed within budget at the end of the jobs. He was on time, prepared, and cleaned up very well after the install. He took the time to explain function, warranty, etc. and answered all questions that were asked. His attention to detail was superb and everything has been working great at both households. If you need any work done, whether a repair or a full install, this is your guy!
My furnace stopped working early in the morning. I called A Quality Heating and they were here in a few hours. They quickly found the problem and fixed it. Price was good. Service was good. Response time was good. I have trust and confidence in this company and would highly recommend them.
A Quality was recommended to me by a co-worker. I was having issues with my furnace not keeping the set temperature. Todd was very knowledgeable and explained things to me as he diagnosed the issue with my furnace. He was able to fix the issue with my furnace for a fair price. Thanks A Quality, I’ll definitely use you again and recommend you in the future!
Todd was and is everything we need for our furnace and air conditioner replacement. He pointed out several options for us to choose from, completed highly quality work on time and at a reasonable cost. He even provided us with 4 more base board heaters to keep us warm, while he installed the new furnace. Very happy from start to finish. Thanks Todd!
I would highly recommend using Quality Heating and air conditioning. I had an issue on the weekend and Todd the owner came out that morning. Fixed the issue. However I needed a new furnace. I had him install a furnace and decided to get a new air conditioner. Todd did a fantastic job. Nice man. Very clean with his work. Very punctual. Highly impressed. What a wonderful company. Thank you Todd.
Todd was absolutely fantastic. He was quick to come to our home to assess our furnace and took the time to answer our questions. He was able to squeeze us into his schedule quickly as we needed a complete new furnace. He was very professional and kind. He was very thorough. I would highly recommend this company. My husband and I are very satisfied and for the first time in 9 years, we don’t have to worry about waking up to see if the furnace works.
Hired Todd to repair rooftop Hvac unit. He stole the whole unit and disappeared. It was a nightmare working with him.
I highly recommend calling Todd with your HVAC needs! I called and explained that my air conditioner went out and he was at my front door within 30 minutes. Todd showed me that mice had chewed through some of the wires located inside of the unit. Not only is he knowledgeable and trustworthy, he is also a very nice man! Definitely 5 star service!
Saturday 5:00pm repair man arrive to check your not cooling aircondioner Repair man live just five minuts from us . Find the problem right a way and told us it was a easy fix. Did not give as any price or idea about the cost . He change the Round Motor Dual Run Capacitor,35/5 Microfarad Rating,440VAC Voltage . Then He told us who ever service the unit B/4 overfill it with Freion and the unit would not work like that. We live here 10 years and newer have the unit services and it was running fine. He corrected the level. Time He spend here was 1/2 hour total.The bill:Part-capacitor ................. .$145.50X-tra charge for saturday (weekend)...............$160.00labor 1/2 hour...................................................$ 60.00Total bill ......................................................... $365.-I check with Electric Supply Store . US made good quality capacitor sell for $25.00 . We know He have to make profit on parts. Is 7-times mark up normal?? Next day we call him to ask why he did not informed us about the extra charge for saturday or not give us estimate.His reply was :- you did not ask and parts are expesive. We feel this is not fair business practice, some could even call it rip- off .
Had my furnace go out, saw the good reviews on Google and decided to try them out. Todd took the call was very polite and was able to fit me in in a timely manner. Todd was the one to actually do the service he found the problem, got the replacement parts, and fixed the issue quickly. The price was fair and reasonable. He was also willing to answer all my questions and explain in detail what he was doing and how my particular furnace functions. Would highly recommend, and plan on using them again!
Amazing Company! Completely honest and superb customer service! I called A Quality for a second estimate for my furnace. I was a little suspicious of the first company that came out because this was just a routine annual service call - Ive had zero issues with my furnace. Within the first few minutes he was there he said my furnace was no good and needed to be replaced and said my CO emissions were dangerously high. He quoted me over $3300.00 and was pushing me to act fast. I was feeling very uneasy about it and decided to call another company. When I contacted A Quality and explained what was going on he offered to come over and take a quick look at the unit and give me a second opinion. He did a thorough inspection of the furnace and ran a test with his CO detector......there were no CO emissions whatsoever. Furthermore, the furnace was functioning perfectly fine. This company saved me from a HUGE and completely unnecessary expense. A Quality took the time to explain everything to me, educating me a little bit on the inner-workings of a furnace. I am telling all of my neighbors and friends about A Quality! Finally...a service repair provider that I can trust!!!!!! Thanks again!!!!!!!!!
I would highly recommend A Quality Heating and Air Conditioning. After using their services the first time for a furnace check, I felt that they were honest and did not try to sell me something that I did not need. They actually informed me that my 30 year old furnace was functioning fine.I had an issue with my furnace years later and they came out that same day and repaired the blower motor. I was afraid I would be without heat for a day or two but I was grateful that they had come out and repaired my furnace 4 hours after I had called Todd.I would recommend using A Quality Heating and Air Conditioning and have recommended them to friends and family.
As much as we hated having to call someone to fix our air conditioner, we were very pleased with the experience we had with A Quality. We called for assistance and in just 2 hours Todd was at our home diagnosing the problem. He was friendly, quick, thorough and very educated. Thank you so much for all of your help today and getting our air conditioner working again! We highly recommended A Quality!
Excellent friendly service was able to come out and check our air conditioner on the hottest day of the year! Would highly recommend! Thank you!
Simply put: everything youd want in a service provider. Todd was knowledgeable, friendly, honest and efficient. He was able to fit us in quickly when our AC died. His quote for replacement was fair and equitable to others we received, and his installation time was better. He kept us informed throughout the process, including letting us know when he was running late due to a prior service call. Our calls were answered quickly, and everything was completed on time and on budget, despite an unforeseen electrical complication. We absolutely recommend Todd and A Quality Heating & Air Conditioning without reservation.
My central air went out last week in 98 degree weather. After having several companies assess the situation, I called Todd with A Quality Heating and Cooling. Todd came out immediately and was able to replace my central air and my old furnace at an extremely competitive rate! Now my house is energy efficient and the air is colder than the local morgue!!! Thanks to Todd, his speedy response, and friendly customer service!!! Excellent job! I would highly recommend this company to anyone in need of quality service!
Our AC unit stopped working on us two nights ago. It wasnt a full 24 hours before my main man Todd came out, had us up and running and even matched the best price on the Dual Cap which he replaced. A Quality is definitely an awesome company, they got it done quick and definitely affordable. I would refer them to any and everyone.
New customer here! Todd was great. This was a last minute weekend call and he was able to come out right away. He fixed the problem with our furnace very quickly. We plan on using A Quality Heating & Air Conditioning for our future AC and Furnace maintenance.
I used A Quality 2x now. The first time, he serviced my old R22 Central air system and I knew it needed to be replaced. The next time I used A Quality, I had a complete replacement of the Central air unit. He explained my options and I decided it best to replace rather than repair.The replacement unit was done at a competitive price and done very timely. Will use again and recommend to my friends.
Todd answered our call right away, he asked good questions, he kept us informed of his schedule, arrived on time, and quickly diagnosed our furnace issue. Turns out it was a relatively simple repair, and in fact he showed us how a previous contractor had replaced a part with the wrong part (bent it to make it fit) while telling us that we needed a new furnace. Todd took the time to show us how the original part was still there and was not defective, but just needed to be cleaned. Great service!
My husband and I have used A Quality a few times now and we wouldnt use any other company. Todd is so kind, professional and his customer service skills are an A + in my book. We appreciate his fast response to our calls and always ensuring the issue is taken care of prior to leaving our home. We would recommend this company to anyone looking for an A+ Company to service your heating and air conditioning needs. Thanks for everything Todd.
Todd was awesome! He told us the night before our appointment that he would arrive between 9 and 9:30 a.m. He called at 8:30 the next morning to say he would arrive between 9:15 and 9:30. He quickly diagnosed the issue with our furnace, which was not working. It was quite cold out, and only 54 degrees in the house. He told us exactly what needed to be done, gave us the cost to replace the part, and efficiently completed the work. Very polite and knowledgeable. Will definitely use his company again.
5 Star Service! If you are looking for a reputable and highly customer service orientated HVAC contractor - look no further. Ive been working with Todd over the past couple years and he knows his stuff inside and out. From entire A/C replacement to troubleshooting random issues he can pin-point issues and get to the root cause quickly. Todd sets clear expectations and does what he says hes going to do. Like I said at the beginning keep his number handy - one you work with Todd you wont be calling anyone else.
Todd was out within 3 hours of our call in this record-cold day. He was friendly, personable and diagnosed the problem within a minute. He had the new motor on hand and repaired our furnace quickly! Would highly recommend!
We were extremely pleased with the prompt and excellent service that Todd provided for our very old boiler at a very fair price. Our search for someone to do a pre-season checkup turned into more of an emergency when the old boiler wasnt firing and electric space heaters were all we had. Todd had to replace several big parts and got them ordered while he was still at our house so he could install then the next day. Sometimes you wonder if a repairman will know about a really old furnaces of our vintage! Todd was great, explained so much to us and figured out the main problem quickly. In addition to some failing parts, there was an awful soot buildup but he had to clean out. He reset and tested everything several times to make sure the old boiler was working properly. Todd also showed us how to bleed all of the lines to our baseboard heating locations and that made a huge difference to several rooms. We highly recommend A Quality Heating and AC and feel like Todd is now more of a friend that we can always trust in the future! Very nice guy, hard worker, and you can tell he cares about the service his company provides.
Weve been a customer since 2005, and have never considered calling anyone else. He has come in emergencies (heat went out) and on regular yearly calls. The owner, Todd, has always serviced our furnace and air....but this year, in our new home, we required a full system overhaul....new high efficiency furnace and air conditioner. The maze of duct work required was challenging! He was upfront and honest about time required, as well as price, guarantees, and rebates. He over delivered on everything. He is very personable and easy to be around. We trusted him to work while we were away from our home. 5 stars no doubt!
Todd was great! We came home from vacation and our furnace wouldnt turn on. He answered right away when we called after business hours and was at our house within an hour! He diagnosed the issue quickly and fixed the problem. Would highly recommend and will definitely call him again for future heating and air conditioning issues.
Todd is the owner, and he is amazing! He took the time to explain exactly what the issue was and his prices are very reasonable! He really cares about his customers! He is my go to guy for all my HVAC needs!
We called late afternoon on a Sunday and they were able to come out that night. Todd was honest and helpful, and was able to switch out a part to get our AC working again. I would definitely use them again!
Todd was great! He quickly responded to my call, was here the next morning, and the new furnace was installed the next day. Overall, great experience.
I found A Quality on a Friday afternoon, dead of winter, with a furnace not working properly. Todd was quick to come check it out. He diagnosed the problem and fixed it... All for a great price! Since our first meeting, hes cleaned our vents and done a couple other projects around our house including a night call. Hes an honest guy that really knows his craft! I highly recommend A Quality!!!
I cant thank Todd enough for coming to my home on the coldest night in Chicagoland history at 11pm. He diagnosed my problem, which was a frozen intake, and I had heat back and running at my home in no time. Todd was professional, courteous and answered all my questions. I would recommend him for any repairs you may need.
Although it was a very busy day. I had a great experience. Todd arrived and went right to work he looked at the situation and knew exactly what to do and how to fix my gas leak and saving me a couple hundred dollars avoiding the “Other Plumbing Company” They live up to their name “A Quality”!
Todd was a charm helped me over the phone and we got the issue taken care of. Super friendly guys. Very highly recommended. A+++
I got two AC units and furnaces installed in my home. They were able to get the systems installed quickly for a great price. Its been a few months now and the systems are working great. They were very responsive to my needs and professional. Great job!!!
Todd is great. Furnace went out at 8pm while the house was being shown to be sold and more showings the following morning. Called Todd at 11:30 and he was here by midnight. Had everything fixed within an hour. Even after that we have used him for a couple of the inspection fixes and his communication is above and beyond. As long as we stay within his service area he will be my go to for any HVAC needs. Great guy, great prices, great communication, cant ask for much more.
A Quality was the only company that responded when I had a heating boiler breakdown emergency during the last cold snap. Their response was quick, professional and they got us back up and running. I will be contracting them to re-install my system properly and to upgrade my home with A/C. These are my go-to guys from now on.
As a long time client, I have to say that Todd knows his stuff. He just finished replacing our a/c unit this weekend without adding on overtime weekend charges.
I couldnt be more pleased! I was in the hospital over the weekend and came home to a warm and humid house. Our home is an older one, and weve got Spacepak Air. Todd was able to make the necessary repairs and teach us a lot in the process! He explained everything he was doing and kept it a reasonable price! Ill only call A Quality Heating & Air for future maintenance and repairs!
Very Fast and polite! Great price and had me getting warm within a few minutes! Highly recommend!
Absolutely amazing service! Todd is an extremely helpful professional; I would recommend using them for any future needs. I am beyond happy!!
Technician was polite and carefully explained why the furnace was not heating our home during the recent cold wave. He did find a broken part and replaced just the effected part not the whole system. I was happy to find out the repairs were not going to cost as much as I was expecting.
Had a great experience with Todd from A Quality HVAC. We called yesterday and he already came today and fixed the problem. He’s very professional, takes the time to answer every question, and shows exactly what he’s doing, as he’s doing it. He’s an honest and hard working individual and I would highly recommend! I would give more than 5 stars if I could!Thank you!Sarah & Mike Sedlock
We received excellent service. 84 degrees and humid at 5 pm, then BOOM A/C went out :( Called AQuality and Todd came out in just a little over an hour later, fixed the issue and now our home is nice and cool :). Would have been a very warm night for sleeping without Todds expertise of A/C units. I would highly recommend this company, as the price was fair and reasonable.
Todd was super friendly and knowledgeable when I gave him a call about my furnace. He showed up within the hour and had the problem fixed right away. He didnt try to oversell me things I didnt need which I really appreciated. Definitely will call again!
Good experience dryer vent cleaned. On time for appointment. Professional appearance and workmanship. High heat conditions yet he did not rush took his time and did the job correctly. I would highly recommend them.
I will never use another heating and cooling repair place again. Todd is very friendly and has more info than I could ever use. He replaced my air conditioner and had it blowing ice cubes in a day. Now my wife can go back to wearing her sweater in the house in the middle of summer thanks for all your help my family appreciates it.
Todd was an excellent guy, friendly and honest. He was able to come quickly for an AC issue, and gave a fair assessment to say that the unit was still fixable for a decent price rather than replace it.
I used A Quality for a furnace problem based on the positive reviews I read. Our technician arrived on time and was a pleasure to meet. He quickly diagnosed the problem (faulty inducer) and found the part nearby at a reasonable price. The part was quickly installed and the area was left clean. I plan on using this company again in the summer and would highly recommend them to anyone.
Prompt, thorough, and friendly service. Everything explained well. Seems like a win-win! Going to use them again.
The furnace broke down on a Saturday afternoon. Another contractor wasnt answering our urgent calls, so we reached out to A Quality and Todd cheerfully offered to come take a look at the problem. The work was professional, timely, and the furnace was fixed in a matter of hours. Highly recommended.
Gave Todd a call at 7 am on a rainy humid day due to issues with my a/c unit. The fan motor wouldnt kick on, struggled so I explained that to him and since he had many calls and weather wasnt cooperating he said he would give me a call back shortly. Replacement of the motor would cost around 600, which is a scary number, but Ive been told to hold on until he can diagnose the problem. Well guess what...honest person that didnt take advantage of our wallet. Turns out that I ended up paying over half of that and got the unit working again. Thank you for being honest...its something thats very hard to find in most people these days. Highly recommend, thank you.
Called a few other companies on a sunday got no response or call backs contacted A quality Todd responded very quickly came out fast fixed problem very professional and price was very good for emergency work would recommend this company to anyone who needs service
Sunday night we went out to dinner, came back and the house was cold. I read the indicator light which indicated a problem. I called A Quality because their info was on a magnet stuck to the heater. I figured they were here before...(we moved to our home in april... this is our first winter in this home). The service technician was polite, friendly, and helpful. He told us to shut off the heater because it may cause damage to the electrical board...good tip that probably saved us a bigger problem. He was helpful explaining how the humidifier works and the dampers. The fix needed was quick...the tech went thru possible problems and replaced a a burned out ignition for the pilot light. Cost was reasonable considering it was 9pm Sunday night...it is what it is everywhere you go..it costs...so...that being said...I liked A Quality. They called when they were 5 minutes away extending courtesy for us.Ok...that was our first experience.Second One;Todd installed a new heater and air conditioner Spring 2020. He was competitive with his price compared to bigger companies. He did the right thing when we first hired him and he treated us right with this purchase and installation.We will trust Todd and use him for the future. Highly recommend him.We value people with integrity and Todd demonstrated that.
The third place I called this cold morning because my furnace wasnt working properly. I left a message and was called back within 10 minutes. And he got there in just a few hours. He found the problem and picked up the parts and came back in a few more hours and got it running.
Todd has been out to my house twice this year and he has saved my bacon both times. I am the type of person who does everything myself; from auto repair to roof installs, so I dont often call in for repair help but I am glad that I found Todd.First was to replace my A/C unit when I attempted (unsuccessfully) to install a new system in my home. He came out and installed a new coil and compressor over a hot and humid holiday weekend and saved me and my family (my wife being 4 months pregnant) from some hot and sleepless nights.His most recent visit was when the mercury hit 10 below zero and my furnace stopped working. He came over and had a fix in place within hours of my phone call. Each time Todd has been professional, friendly, honest, and accommodating. I recommend A Quality Heating and Air Conditioning for your HVAC needs.
Very quick response after I called when my furnace broke. Polite professional Friendly great prices I definitely will use them again
My air conditioning went out on one of the hottest weeks of the summer so far. Todd came as soon as we called. Todd found a part on my unit that was broken and was able to fix the problem and get our air back up and running. Over the next few days, we had out of town guests at our house for my daughters wedding and my air acted up again. I called Todd on a Sunday night and he came right over. Todd felt that my unit needed to be replaced., but Todd was worried about us in the heat. He was able replace a breaker that had blown and had the air back up enough to keep us cool until he could get the unit and get it installed. Thank you Todd for being so thoughtful. I would highly recommend A Quailty to everyone I know. Todd is a very knowledgeable, professional, fair, pleasant man to work with. We will definitely call him with all our heating and air conditioning needs.Thank you agin Todd from Cindy and Dennis Gatza
I was happy to have a warm house after our furnace broke down right before the holidays. A Quality came out and fixed it up quickly; just in time!
Great with furnace repair! Id recommend using them.
Awsome job...came middle night was polite and fast...an did everything to keep my cost as low as possible....just ask for todd hes awsome
Very bad experience, totally unprofessional. I called and schedule the appointment and the technician did not show up while Customer service people are not answering. I wasted my whole working day and could not get fixed my heat in a coolest January day.
Extremely pleased & all around great service start to finish!
Good fast food
We were just merging on Higgins Road and this reckless driver runs me off the road!
Bad service with Todd he never call me back to my house to fix the problem in air condition not professional
Good price