user
Astra Computer LLC
818 S Alfred St, Alexandria, VA 22314, United States
Appearance
Astra Computer LLC

Comments
Ja
Review №1

Dimitry was so wonderful, helpful, and attentive to my concerns for my computer that didnt start up. He found the issue quickly and gave a solution within a timely manner. Hands down best customer service Ive received when it comes to computer repair.

ds
Review №2

Dmitry is knowledgeable. affable and affordable. He responded promptly to my needs and sorted it out quickly. Thank you Dmitry

Fr
Review №3

An HP laptop display went blank. I could not resolve the problem so looked for nearby computer repair resources. Astra Computer had excellent reviews so I went there - a good decision. Dmitry, the owner and chief technologist, quickly diagnosed the source of the problem, sourced a needed part and accomplished the repair in a very cost-effective way - far less costly than buying a new laptop. Also, he was open for communication and good at explaining each step of the job. For any computer issue in Northern Virginia I HIGHLY recommend Astra Computer and Dmitry.

Pe
Review №4

Astra Computer LLC provided unbelievable service at an unbelievable price. I had been to the Microsoft store at Pentagon City and they could not help and suggested I send my computer to Seagate at a cost of $700 plus. Dmitri picked up my computer from my house worked on it to restore what I thought was lost data and then brought it back to my house. All for $117. This business is pure gold for people in Alexandria with any computer issues.

Re
Review №5

When I called Dmitri 2 years ago with an issue with my computer, he came right away. He is simply the best . After I struggled for many years with different techs, I do not worry anymore because I know Dmitri will fix any issues with my computer. He will charge less and do an excellent job. I definitely recommend Astra Computer.

N
Review №6

Perfect & fast work with a reasonable price. I had a problem with my laptop (a hard drive problem). A Wonderful IT Geek from Astra Computer checked my laptop at the same day at my place, offered me a few options and fixed my laptop. Very friendly, patient and professional.

Or
Review №7

Astra Computer has been helping our company with IT issues for a few months now. Theyre local, prompt, reliable, and knowledgeable. This allows me to focus on running my business. We are lucky they have our back.

Pa
Review №8

Dmitry is organized, affordable, and communicative. He picked my computer up and brought it back to me after it was diagnosed and fixed. This was very important to me. He makes smart choices and checked in with me as needed. He was available to answer my questions. Very professional.

Ch
Review №9

Astra fixed my computer after I dropped it at the owners apartment in Old Town. Great work. And, Astra delivered it to me at my office in the District. It is so nice to have someone I can rely on in the future.

Vi
Review №10

They did a great job! they were flexible in scheduling and were very understanding and responsive. They fixed problems I was having with Office, installed anti-virus protection and did some troubleshooting for small issues. I would highly recommend them to anyone looking for computer help.

Si
Review №11

I had a major issue with my computer that I absolutely could not fix— I built my computer and consider myself fairly competent but nothing was working. I contacted Dmitry and he responded quickly and came over to help with the issue. Dmitry was able to fix the issue at an extremely reasonable price and walked me through his troubleshooting process. I contacted him because of all the good reviews and I’m happy to add one as well!

St
Review №12

My experience with Astra was pretty spectacular as far as tech support goes. Dmitry Valuev is the main employee there and he is willing to go above and beyond to get you what you need.In my case he gave helpful suggestions for parts, made house calls for pickup and delivery, and even provided a complimentary cable that I was missing for my computer setup. If you need anything at all concerning computers I would recommend Astra.

Ла
Review №13

I spilled a glass of water over my laptop, so the screen went black. Astra Computer quickly repaired the laptop, my data was safe, and the repair wasnt expensive at all! Great job!

Le
Review №14

Excellent service at a reasonable price! I would give them 6 stars if I could!

Ja
Review №15

Dmitry, followed up immediately after my request for assistance with my Laptop. We arranged to meet the same day of my request on a working day. He arrived on time, conducted a series of diagnostic tests, but also requested taking the lap top as I had other business appointments and conference calls. He called me that evening and also detected a defective and damaged computer battery, recommended a couple of batteries to choose from as well as other programs to update the functioning of my laptop. He also was able to fixed all of the issues I had with my laptop’s functioning and made himself available to reinstall the new battery when it arrived at no additional cost. He was courteous, and knowledgeable about fixing my laptop, and importantly, explained the issues with the laptop that needed addressing in terms I could understand. I highly recommend Dmitry and Astra Computer.

Jo
Review №16

There is no one else you need to call. Dimitri is professional, kind and delivers unbeatable service.

KE
Review №17

Never returned my calls.

Ho
Review №18

Dmitry of Astra Computer is GREAT! He had a mess on his hands w my laptop . It was my itunes, & the near 15gigs of music. It was supposed to be being backed up to my off-site subscription service, so when the OS was uninstalled and re-installed, I went to my back-up account & restored my files. But I ended up with my itunes library all over the computer. 2, 3 and sometimes 4 copies of a songs & in various formats. Some songs were never found again (ripped from CDs). There were libraires within libraries on both C&D. No one else wanted to deal with this, unless Id pay them a fortune. Dmitry did everything! He followed up and even came back over to work w my off-site backup subscription to fix those issues. Astra Computer is the only place Ill ever call for future problems. Thanks Dmitry.

pa
Review №19

To be frank very good at solving the problems and they will charge less price

Ni
Review №20

Great service!

Information
6 Photos
20 Comments
4.8 Rating
  • Address:818 S Alfred St, Alexandria, VA 22314, United States
  • Site:http://astracomputer.com/
  • Phone:+1 571-438-1868
Categories
  • Computer consultant
  • Computer service
  • Computer repair service
  • Computer support and services
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–7pm
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
Similar organizations