I will never go to another place to buy or trade a vehicle, because this place will make your car buying experience easy and leave you satisfied.I recommend working with Charlie Goodman I have bought both my vehicle through him and he will do whatever it takes to get you in the vehicle you desire!!!Thank you to the team at HARPER DODGE JEEP RAM

Excellent Experience. Management was great, more than fair on trade value, got a good deal on the truck I was looking for. Gave me everything I was looking for without any issues or playing the back and forth game. Will continue to do business with Harper as well as service. Very pleased with everyone from the top down, thanks for a great in and out transparent experience.

While our salesman Eddie was wonderful, we were less than impressed with the detailing job (if thats what you can call it). The car was absolutely filthy still and that was pretty disappointing. There were also some issues that needed fixed before I could leave the lot because it just hadnt been touched yet it seemed. Just really not the way to sell vehicles.

This is, by far, the most amazing car buying experience Ive ever had. Our salesman, Chris Ell, was Soo helpful, nice and very knowledgeable. Chris made this painless, was very thorough and we couldnt ask, for anything more.I have to mention, Corey and Scott, because they were equally amazing.Anyone looking for a new or used vehicle, should first visit Harpers. I can promise, you wont have a better experience, anywhere.

I have been a customer with Alcoa Harper Jeep since 2018. Salesmen Charlie Goodman and Eddie Miles are exceptional. The service department personnel are amazing. Everyone in the service department are very very helpful and kind. Ricky is always helpful and will handle all your questions and needs. I would recommend Alcoa Harper Jeep for any one interests in purchases a Jeep or any car from their lot.

I understand that car sale reps have to make a living too. But until last week I still had despised car shopping. That was, until I met Chris over at Harper Jeep in Alcoa. Not only was Chris helpful in finding me a vehicle, but was simple and straightforward when it came to the bottom dollar, something I previously never experienced when shopping around. So if you are in the market for something new at the lot, but honesty and integrity from your rep are important to you as well, do yourself a favor and go talk to Chris. I’m confident you won’t be disappointed. He has my utmost respect as a new loyal customer to him and the Harper dealership family. Thank you once again for everything, Chris!

Great service and kept me updated. Got problem fixed quicker than they said it would be and fixed a recall issue I didnt know about. Will definitely use again.

Another great Harper Dealership! Service department is top notch. Super easy to schedule with them, with multiple options for service. On time service appointment with accurate time quote. Had a slight problem with one of my wheels, that was no fault to the dealership, but they gave me a detailed explanation of what happened and how they would fix it. Service technicians and managers were all a class act from start to finish. Would highly recommend them for any and all service needs.

I went in for two recall items but I also had an airbag warning light that had just come on. Thankfully they made an exhaustive diagnostic investigation and were able to find that I had some rodent activity (chewed through the wires for the sensor) and had me back in my Jeep in two days- not even upset because they at least had a loaner car for me to use! Their service was wonderful!

Outstanding customer service. They go the extra mile to take care of their customers!

We had excellent and professional service on our Ram 1500 (2019). The work was completed and covered by our extended bumper to bumper lifetime warranty. The service area was prompt and we could mot be better pleased.

Jim Hicks and Joe Armstrong are Super Stars. My husbands Heavy Duty Ram Diesel was having a shifting issue. They knew exactly what to do and we were in and out the same day. Awesome job!

Great service as usual.Let me me know when than black 2021 dodge limited comes domes down in price. Beautiful vehicle but a bit out of my range even with my trade in.

Service manager Rick was extremely helpful with our recent repair on our Jeep Grand Cherokee. All work was performed on a recall that was giving us problems. Rick and service team noticed we needed brake pads and a air conditioner compressor was leaking. He informed me that the life time warranty covered the compressor and we had his team replace the pads too. Great job Harper and good you have a team like this to see things done the right way!

I cant brag enough about this place. I worked with Charlie Goodman and we built my car from scratch. I have worked with many places to buy a car, but this dealership was by far the easiest I have ever worked with! It didnt take long at all to work out the pricing negotiations, which has taken me up to 4 hours at other places. They were fair, honest, transparent, professional, and extremely helpful. I have never had fun at a car dealership... however, this experience was very fun and very quick! I am now the proud owner of my dream car. I would definitely recommend this place out of all the dealerships in the area!

Courtesy and professionalism in every aspect of my vehicle purchase. Would shop there again!

Harper is a notch above, and this dealership is no exception. Micah was just what I wanted from a salesperson - gave me good advice without ever being pushy at all. Kept me informed throughout without overpromising. And he showed me how the car works without overwhelming me. I know that I can contact him whenever I have any questions, whether thats in the next week or a year from now.Also, Sherry was very personable and easy to work with on the $$ side of things. Genuine, helpful people all the way around - just what you should expect from working with Harper.

Great Customer Service with Jim the Parts Manager for big trucks and service!Two of my wheel covers came off within 2 days of rotating tires and he was able to find replacements for me.This is my first Dodge Ram 4 x 4 diesel in 40 years ans he has been great to answer questions as I need them.

I decided to stop by the dealership last minute on my way home looking for some parts. I was honestly surprised to have found them, and at the price, with the customer service I received. It was an unbelievable experience! Absolutely going back!

Dealing with Harper Jeep Ram and Chrysler was by far the easiest process I have ever had at a car lot. Brian Myers did an awesome job getting my wife into the jeep she was wanting. I couldnt have asked for a better experience.

Just purchased a Jeep Grand Cherokee yesterday from Harper. Eddie Miles was the salesman and I honesty couldn’t be happier with my experience. I had been looking around the Knoxville area for a couple weeks. As soon as I pulled in, Eddie met me outside and made the whole process painless. There was no back and forth. I told him what my budget was and they made it happen. I drove home in a vehicle that I love and exceeds all my expectations. I recommend Harper Auto to anyone who is shopping for a new automobile. You won’t be disappointed!!

When I called to schedule a factory recall they were able to get me right in. I dropped it off and they were ready as promised. Lafayette was personable and knowledgeable. He communicated well about other tune-up needs without a hard sell. I appreciated his professionalism.

Very fast hard working group of people and the car wash superior.

Friendly service, got some Jeep accessories put on 2020 gladiator. They said there was an issue with a missing part but found what they needed to continue work. They called and they had found what they needed & would continue, but when I called at 3:30pm they said it wouldn’t be ready until mid-morning tomorrow. At pick-up the said the job was way more involved than anticipated; however, they only charge for the quoted hours. I was unhappy leaving vehicle overnight, but the job looks well done. Communication could have been better about not completing on time. Will use this dealer again for service.

Getting my truck serviced at Harper is fast and easy. Everyone there is friendly and a pleasure to work with. I feel comfortable taking my vehicle to a factory backed dealer.

Such a wonderful experience from the time we inquired on the internet on a Monday evening and to the time we picked our Jeep up on Wednesday evening! We drove from Rutledge, GA and it was with every mile! Thank you so much Gary, Brian, Sherry & Micah!

Extremely personable staff, very forward and upfront. I felt like my vehicle was well taken care of and I didn’t get gouged. They even found an additional problem related to my original issue and fixed it at no additional cost since we hadn’t discussed it. I haven’t done dealer repairs in a while and I know how things used to be, but I have to say, I was very pleasantly surprised with my first experience at Harper Jeep.

Good service, efficient work, comfortable waiting area, and fair cost.

We contacted Dan at Harper JeepRam Chrysler about a vehicle we were interested in. Dan immediately answered all our questions and walked us thru the purchase process. Most all paperwork was done over the phone. It was clear and concise with no confusion. Upon arriving at the dealership Dan was there to greet us and as indicated everything was as specified. The people were polite and helpful and provided a clean facility.

Jim Long sold us our car & we had the best experience buying our car! Super helpful and made a seemingly stressful situation smooth and easy. Very pleased with everything. He stayed late to get us in our car today. Thank you so much. God Bless:)

Ricky Stoots is an A+ service adviser! He is helpful, friendly and courteous. My frequent visits for service are made a little easier knowing that he has it handled.

I received excellent customer service from the moment I submitted my inquiry. Immediate video discussing the dealership. Pictures and video immediately the next morning when they opened and constant communication between me and the sales team. Brian and Jim have been really helpful. I would highly recommend this dealership.

Chris and Scott and Cory was amazing they treated me and husband very well they got us a car we wanted they are very nice people and I would definitely be back.

This was my first experience with Service at this location! I drove right in and met Billie. She was so professional, knowledgable, and friendly. She listened and took care of my issue! I could not have bern more pleased! Thank you Harper and thank you Billie! Great experience!

Will definitely be a return customer. Brian was an awesome guy to work with! There was no hassle or pressure & he let us lead him according to our budget & standards. We put off car shopping for a while simply because we dont like dealing with dealerships, but had we known it was so easy at Harper, we would have gone months ago. Thanks for the new ride!!

I had excellent service as usual when I brought my 2019 Ram Pickup to Harper Ram. My advisor, Lafayette, explained all the details of service being performed and also included a complimentary wash! I waited and they were very prompt and polite!!! I’d give them 5 stars all around!!!

I drove 2.5 hours to purchase my daughter’s first car from Harper Jeep Ram Chrysler Dodge. Miles Holmes was our sales rep and done above and beyond to take care of us while at the dealership. Highly recommended!!

Professional, efficient and most friendly folks work here! All dealers should strive to meet this standard of excellence:))

Very friendly staff and they pay attention to detail, especially knowing how meticulous I am with my vehicle.

Super helpful staff. While I did not purchase a car here, I did look at one and Gary was extremely helpful. He provided the information I asked and responded pretty quick. Definitely would recommend checking this place out!

Received a invite to the unveiling of the new Jeep Grand Wagoneer. A first class event with a first class vehicle! Ive done business at Harper Audi in Knoxville. Ive always felt welcome and admire the professionalism of the sales staff/personnel at Harper dealerships. Looking forward to purchasing my next vehicle from them.

Stellar dealership. Dan provided a no-pressure buying experience while providing solid recommendations that helped me find what I wanted. The overall feel at the dealership is friendly and laid back. I never imagined before today that I would be writing a 5-star review for an auto dealership. If youre looking for a great deal, I highly recommend that you look first at Harper Jeep Ram Chrysler Dodge in Alcoa.

Eddie Miles is a very good salesman..very knowledgeable. The whole process was very pleasant. I am very pleased with the truck we purchased.

It was fast and quick everyone so freindly

I love the way I feel when Im having my vehicle serviced, never as a customer but more like family. Very professional but still that feeling of family. Ricky Stoots is great about keeping me updated on the progress of any work being done. I love this place.

We worked with Brian and he was wonderful! We would highly recommend. They weren’t pushing us to get a vehicle at all and that was probably the best part.

I was not happy over all with my experience. From being told the wrong diagnostic price and diagnostic procedures all the way through picking up my car it just was a mess for me. Getting your car fixed already stressful especially with mine and it’s constant problems and it’s only a 2016 bought brand new. I don’t think text messages is appropriate and that is how they prefer to communicate. I was told I would get some sort of idea what was wrong with my car and a little confused because they plug it up to the machine and it shows what is wrong but then they say that Chrysler requires them to do 3 to 4 hours of diagnostics and not just go to the problem and fix it which is another 150 some dollars an hour. I was told that the original problem that was replaced and I wasn’t charged for turned out to be the problem that I was charged for. I sat in the lobby and I thought it was wonderful that the head of the car dealership picked up this woman’s complete bill who was struggling and her situation and when I went in I was in Quite the same situation yet I feel like I was overcharged for work that didn’t need to be done. And no other Dodge dealership told me that they have to do all of that diagnostic work if the code comes up and they try and fix that first. Then I was stuck in a rental car through a holiday weekend being told that I would get some sort of an answer by Saturday and then it turns out that no one was there the whole weekend. So while it’s good you have one person who is struggling in a single parent I feel like I was overcharged and misled and I’m a single parent two of a disabled child in the same desperate financial situation. And I didn’t get a loaner car until the last day I had to pay an extra $250 for a rental car. That was after they comped me for two days instead of the full time that they said they didn’t know what was wrong but like I said the original problem was a very code that they plugged it in and got the day I came in the shop another thing that bothered me is that my window was left out because Billie The person I communicated with not the mechanic or shop manager, rolled it down because she was hot sitting in it trying to get my car to start when I told her that because I was there for a problem with the car starting not to put the window down because my son and I both are asthmatic and I did not see anything put on my window as far as plastic to protect my car from the rain and the heavy pollen here, as I live in Colorado, and I was told L plastic was put on it but they failed to tell me or admit that it’s that without plastic for several days and in the rain. I just don’t feel like this was a very good experience and I would never use them again. When I got my car and picked it up Billy was with another customer but she didn’t come over and thank me she didn’t try and explain all the extra charges that I wasn’t aware of. Someone else checked me out. I just would not use This dealership how am I supposed to know what’s wrong with my car because they spent two days asking me what do I think it is instead of just fixing the original problem that they said they fixed and it wasn’t the answer and then I got a run around story about how that was really the problem.

Charlie Goodman made the shopping and buying experience unlike any car buying experience I have had before. He was gracious, kind and not overbearing. There was no forceful tactics, just simple information exchange and we were left to make our decision without any pressure. Very pleasant experience and I would high recommend going to see Charlie at Harper.

These guys are the BEST...I spoke with the salesman Mike and told him I was driving 3hrs from South Carolina to purchase a 2012 Chrysler 300s and he was a man of his word and put the car on hold while I traveled.... I couldnt have asked for a better experience and I wouldnt hesitate to recommend anyone traveling from a different state to purchase a vehicle from these guys...

Great dealership! Brian Myers was great at helping us find exactly what we wanted.

I just bought my second vehicle from this dealership tonight. Both times I have used Brian Myers. I couldn’t be happier with either experience. Brian is very helpful, patient and not too pushy. I appreciate that he actually knows about the vehicles he is selling and is able to show me all the nuances. He always checks to make sure I am fully satisfied and that I don’t have any grievances before I leave. This time the dealership as a whole went beyond my expectations because I drove the car yesterday afternoon and was supposed to go back last night and purchase after my wife got off work. She is a nurse at a hospital and had a patient come in with complications right at the end of her shift and had to stay until patient was fully recovered. So she couldn’t leave to purchase the vehicle before they were closing. They told me no problem and put a 24 hour hold on the vehicle and allowed us to come back tonight. It was the level of customer service I haven’t found in a dealership in a long time. I highly recommend them.

Eddie Miles and the staff at Harper were absolutely exceptional! We had an unexpected transmission failure in our family van and were in quite a bind to figure out how to transport a family of 6. Eddie and Harper helped get us out of that bind and put us in a nearly new van for a great price and really bent over backwards to make it work for us! Members of the staff and Eddie were excellent with our children too during the car buying experience! Thanks again for all you did and I think you made a customer for life!

I just purchased my 3rd RAM 1500 pickup truck... This time from Harper Jeep Ram on the Alcoa Hwy in Alcoa, TN. I was a little apprehensive, since I bought my first 2 trucks from Rice prior to Harper. I had the same sales person for the first 2 trucks as well. My sells person for this go round was Charlie Goodman. Charlie was relaxed and always friendly. Not pushy and always helpful. I ordered this truck from the factory about 45 days ago. It arrived just as I had ordered and Charlie kept me updated on the build and delivery. The negotiation process was fair, uncomplicated, and I was agreeable to the outcome. I look forward to a happy relationship with this new dealership, of course only time will tell, but Im certainly going in opened minded. I like long term relationships that are built on trust, action, and the confidence that a business will do the right thing for its customers - always.

Great doing business here. Buying our Jeep was a very good experience. Our salesman Charlie Goodman went far and above what any salesman has ever done for us. They took our trade at a good price without even seeing or driving it. Charlie then rode with us to our home an hour away and drove our trade back to the dealership. We will definitely do business with them again. GREAT PEOPLE! Made buying a car a nice experience.

Great service department. Always on time and gets done in a reasonable time. Thank you!!

Great service and a pleasure to deal with. They are extremely concerned about superior customer service and quality work. Highly reccommended, you will not be disappointed. Thank you!

The dealer did routine maintenance to my 2500. Everything was done on time and in a professional manner.

Very professional and pleasant, was able to get in for service quickly, they got my car right in, diagnosed the problem quickly and I was out within 1 hr.

Excellent service and very accommodating! All my concerns were addressed for my Jeep Cherokee! Service was performed on a timely basis! I was also offered a complimentary car wash! Thank you so much!

Arrived for 10:30 appointment 20 minutes early. They checked me in and had the required service done in less than 30 minutes. Service crew is always accomadating and efficient.

Without a doubt the best dealership Ive used! They are friendly, fast and very very professional! Great place.

First experience at Harper Dodge was in service department. My service advisor, Billie, was awesome! She kept me in the loop at all times and her great service led me to staying with Harper Dodge on my new Jeep purchase. I started working with Eddie, and Dan helped get everything finalized for me. It was a smooth experience and the follow-up has been awesome. I highly recommended Harper and their team.

A little ferm but good people they will work with you an try an help .i definitely am happy with them . I am glad to have looked at there web site.

This is hands down the best dealership in the area. They helped me when the place I bought my original vehicle wouldnt help. I will tell all of my friends to come here for anything they might need.

Wonderful service! Best in the Knoxville area.

Quick service with a smile. Always a pleasure

Great experience at the service appointment. Everyone was very friendly. The kids’ waiting room was also great!

Made my appointment for service. It was scheduled for Monday. I told them I would bring and drop off Sunday night. They did not inform me that I could not because the lot is locked down. So I took early morning on Monday dropped off. They didn’t even get to it until Tuesday afternoon. Called me, I called back and they already had off the rack. What I took it in for they did not even check. On Wednesday I picked up, no work performed. Will not go back

Ricky at the service department provided me with more than superior customer service, he kept me updated and made everything involved in the process extremely easy and made me feel like my car was in the greatest hands and it was, shes running like champ after the folks at Harper Chrysler Jeep worked their magic! Wouldnt take my car anywhere else!

Micah was a great salesman. No pressure to purchase but very helpful.We are happy with the car we chose.

I don’t usually do reviews but my husband and I just bought a 2014 Toyota Camry today and we can not thank Brian Myers enough for helping us with our buy! He was SUPER friendly and super understanding and helpful. We had to to bring our 8 month old son with us and Brian was more then just a regular salesman today and we honestly can not be more gracious for making everything go so smoothly even with a baby! Also Thank you to Ms. Sherry in finance. Such a bright and positive person! We will DEFINITELY use this dealer as our first choice for our next vehicle and refer all our friends and family!

I scheduled my 30,000 mile service and oil change appointment. AfterSitting for 2 hours, my oil was changed but my service was not completed or even started due to the service Dept NOT HAVING the proper spark plugs or air filter to perform my maintenance. The staff were polite and apologetic, as always.

The people at Harper was great to work with!!! Aly Oakley,Joe Armstrong and Lafollett went over the top to help. I would highly recommend this place for your repairs! Thanks Blue Smoke

Would highly recommend this place to anyone. We went in with a specific vehicle in mind. It took no time for Mr. Dan Webb to greet us with keys in hand. We test drove it and as soon as we came back we talked about the price which was a bit more than we had had in mind, which we told Mr.Webb and after a bit of discussion he was able to help us get it to a price we were very satisfied with! 10/10 would recommend.

I came in after work, without an appointment. They got me in, in a timely manner for an oil change and tire rotation. Good Job.

Great service, very patient and helpful explaining everything and discussing recommendations.

So fast and friendly. The advisor and tech went out of their way to show and explain things. I went for a recall repair. The tech went above and beyond by telling me the reason for my check engine light and how to fix it. Very friendly!

I was so impressed from start to finish with Harper. Our sales associate Jim Long was very helpful and gave us time to make the best decision for us. After we bought our vehicle, we had to bring it in (the problem ended up being a user error). Ricky Stoots, the assistant service manager made arrangements to stay late to make sure our vehicle was seen and so we could get a rental car for the next day. We didn’t end needing the rental, and he still was very kind. Thank you to the whole staff who made our experience easy and who have made us feel valued even after our purchase.

Micah and Harper are the best dealership in East Tennessee! Honest people doing honest work!

Can not beat this dealership, Charlie and Corey are two of the best guys to work with. These guys work hard for you and treat you with respect, unlike many other dealers in town who talk down to you and act like you are an inconvenience to them. Harper is by far the best dealer group in Knoxville. I have bought four cars from them. Ask for Charlie Goodman and you will not be disappointed.

Seen the vehicle online and emailed to set up a appt. They were very prompt in getting back with me and setting up a a appt time. The vehicle hadn’t even went thru inspection or detailing, but we knew it was what our family needed. We signed paperwork that day. Everything went smoothly. Only thing I wish would have been different was the amount given on my trade in. Other than that we had excellent service.

Very convenient and fast service. Professional and reliable mechanics got me in and out in no time.

My daughter is a student at UT and had a flat tire. Im hundreds of miles away but spoke with Ricky in the service department and he was so helpful and put her and me completely at ease about the process. Very friendly and professional and took great care of our Chloe. Thanks so much!! Eric

Timely service. All issues dealt with with no drama. Good experience

Harper Jeep Ram is the only place I’ll take myJeep for work. Ricky in the service dept was top notch. He kept me well informed, set up the repairs with my extended warranty company. Also thought it was going to be a few days, so he got me rental car set up with out having to even ask.

I’m a few months late, but Harper Jeep in Alcoa deserves 5 stars!! Dan was a dream to work with, he was accommodating and helpful throughout the whole process. My husband and I drove from Myrtle Beach, SC to pick up my Wrangler in December. We were at the dealership for less than two hours, they’re on top of it. There was a little confusion with my tag transfer but they reassured me that they would help with anything and everything they could. And they did. Once we got home we noticed that my Jeep leaked at the front door seals, not a big deal. They sent me to my local Jeep dealer and all was fixed the same week. I can’t say enough good things about this dealership! You can trust them!

Miles was very friendly and worked to help us get a vehicle. Would recommend coming to see these folks. Hope to buy a second one on Monday

If I could give this dealership 10 stars I would! Ive been searching for a unique, customized Jeep and I was having a hard time finding a 2021 that had the lift, tires, and all of the extra feautures of a special edition. My salesman Charlie was so down to earth and patient. He went above and beyond making this the most pleasant experience Ive ever had purchasing a new vehicle. The entire team at Harper including Jim, Sherrie, and Gary made this a seamless transaction. I purchased a 2021 Jeep Wrangler Unlimited Sport Cades Cove Special Edition and I cant wait to show it off this weekend at the Topless in the Smokies event..

My husband John and I want to thank the staff at Harper Jeep Ram for such a wonderful experience yesterday. Big shout out to our salesman Brian Myers for taking his time to show us all the details of the vehicle in the cold rain. Very laidback atmosphere, not pushy or trying to get you to get anything extra. Would definitely recommend and do business with them again in the future.

Very good service with friendly people. Plus complementary car wash!

Eddie was wonderful to work with! Purchased a 2017 Jeep Wrangler Unlimited. Go see him for your car buying needs.

I have been taking my 2015 Renegade, to this dealership on Alcoa Hwy, for service since I bought it. The service has been good, but I can say its been better since it became Harper Jeep. My experience today was fantastic ! Seems they have added some exceptionally awesome people in their service department. Ask for Ricky Shoots when you call for a service appointment. He is absolutely the best Service manager I have ever dealt with ! And the technician, Chris Fraley, is unbelievable ! Thats who I will be requesting for my service needs from now on. I was very impressed with both of them. Good job to whoever is responsible for hiring those two !!! I highly recommend Harper for all your service needs !

Thank you Brent, Bill, & service DEPT for a positive experience! I appreciate that you care about taking care of a single mother & the safety of my kids. Not to mention adding in an oil change just because ☺️ Look forward to future interactions. Thank you & God bless! ~ Kelli

Steve at the truck centers top notch for customer service and quality. Had my truck in for service where something happened. Called me right away already had the part ordered. Dropped it off and got it done with in a few hours. I will for ever service here due to honesty and good quality work.

I dont do reviews much but wanted to tell you my experience with Harpers Jeep Ram... Its really simple actually. I have used Harpers for my Jaguar at Harpers Jaguar for about 8 years now. The service is second to none. So when I needed a truck I looked to Harpers auto square and could not believe Harpers had the very truck I had wanted. I purchased it immediately with no hesitation knowing it was Harpers. Even though the truck was used I had no reserve because I have seen first hand how Harpers truly treats their customers after the sale. Harpers is a family owned Auto Square and Harpers Jeep Ram is just another example of Harpers excellence. I had a small issue with the truck. Shannon Harper and Bill Kenny took care of it immediately. I am very happy... as usual they did more than Harpers had to and more than I expected. I will always shop Harpers Auto Square first for whatever vehicles I need.Thank You Very Much Shannon Harper and Bill Kenny...

While I was happy with the prompt service that Lafayette arranged for with two major items (door actuator and fan bearing), I was a little disappointed that the technician COULD NOT have checked that the door was working before turning the car back to Service and it was I who discovered that the door need lubrication after I took possession and paid the bill ($2000 plus).

Everyone was friendly and honest. They made the buying process fast and easy.

Friendly and fast service! Very satisfied!

Quick, efficient, honest. I didn’t buy my truck from here but get it exclusively serviced through this dealership.Service department is A+

Our Jeep has had a slow leak in one of its tires that we purchased from Harper not too long ago. This dealership is not close to our house & doesn’t offer loaners, so it took a while to find a service appt that was convenient. I left a note about the tire when I made the appt online & reminded them about it when I dropped it off. The scheduled maintenance took less than an hour & they told me they did “everything” but found no leak. (In contrast, Harper Infiniti once kept MY car all day, trying several methods to find the leak…and were successful). At checkout, I told them I would be back because the tire obviously has a leak. Woke up the next morning & it had lost 12psi 🤬