Absolutely the worst company in the industry! They want payment before they even see if they can help you. They want to be up-front that they have a MINIMUM $45.00 drive time charge, and an additional MINIMUM hour service charge. I asked for an explanation and was told by Melinda, if you are going to be argumentative then we better just refuse to service you. Wow! You see what kind of service and what is important to this company from the first phone call.