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Knittles Towing Services
2412 Jefferson St NE, Albuquerque, NM 87110, United States
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Knittles Towing Services

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Ra
Review №1

Normally Im not the one to say ANYTHING GOOD about a tow truck company. These guys are GREAT! VERY PROFESSIONAL AND KIND! We were dealing with a very unique situation, myself and my wife being disabled, our kids, and being patient and willing to lend a hand to move our freezer of the truck.WE WILL ALWAYS BE GRATEFUL FOR THE WONDERFUL PEOPLE AT KNITTLES!! During a difficult time they were the people who treated us with dignity and respect when no one else could or would. Thanks again!

Ra
Review №2

Total Professional People, The young man that Helped me was very fast and Professional as can be! Totally refreshing to see such a young Fella have such a Friendly, Kind and Professional Attitude. 🇺🇸 The Company I haul for called a company Old West Towing They said 4 plus hrs for arrival? I waited for a couple hours then tried to contact company, NO ANSWER TO CALL OR RETURN MESSAGES, so I called these guys! They was there in less than a Hour!! I RECOMMEND THEM TO ANYONE IN NEED OF THIER HELP! Thanks Allen for Your Service 🇺🇸

As
Review №3

They arrived on a weekend in 10 minutes, were super helpful and with a smile. I was surprised and grateful. On my great business list!!!

Fr
Review №4

Great and timely service 10/10 would reccomend

Ke
Review №5

Person on phone complained that he would have to drive 40 miles round trip to tow my car a short distance ( 5 miles ) to my auto service company. Very unprofessional. I canceled my tow request and called another company who were happy to have my business.

Ch
Review №6

My Isuzu work truck was badly stuck in the sand. Nothing we tried could get it unstuck. They sent out a truck and had us back on the road in about 5 minutes. Great service and fair price! Ill definitely use them again!

Ma
Review №7

Tyler from Knittles towing came in clutch with towing my vehicle. Top notch customer service and went above and beyond to make a bad situation better. Would highly recommend.

ja
Review №8

Rude and bad service, I do not recommend them.

Na
Review №9

My landlord had my car towed. I was completely screwed .Knittles actually helped me to get my car back. Thanks.

Mi
Review №10

Great multi-generational family owned business. Had one of our delivery vans break down between San Ysidro and Cuba at 6am. We called, a person answered the phone, after a couple questions said they would be there in 70 minutes. They arrived in 65 minutes. Brought back the fully loaded van with no damage to the product inside or the van. 1st class service!

Cr
Review №11

These professional and affable business folk helped me immensely with recovering my possessions and surrendering the title of my vehicle after a pretty bad accident. Best towing place in town. Would absolutely recommend.

Le
Review №12

They were very nice and professional and handled everything very well. We will be recommending and using this company again.

Tr
Review №13

I had one of my loaded trailers towed by Knittles. Before I even knew about the situation they called me and informed me what happened. They went above and beyond to make sure the reefer unit was fueled and the temperature was set correctly so my load wasn’t damaged! These are top notch people!

De
Review №14

Called Knittles the other night and got an angry rude guy named Tyler. He was arrogant, annoyed, and didn’t seem interested in my business at all. I’ve heard calling them late at night isn’t your best bet and they were right. If you’re looking for quality service, this isn’t it.

Jo
Review №15

The most unprofessional towing company I have ever seen -- Rental car gets towed they do everything they can to legally steal rental car from us. All the while they rack up the storage fees, such a racket it is insane.

Ch
Review №16

I have used them several times before and they never disappoint me . They always arrive with in a reasonable amount of time. The drivers are always professional especially my most recent experience my drivers name was Anthony. They always take good care of my vehicle when loading it and unloading it. Their rates are comparable to other companies. I highly recommend using them over other towing companies in the Albuquerque area. Thank you for treating me so well during a time when my stress and frustration level is already running high.

du
Review №17

Came and picked me up at a very reasonable price

Th
Review №18

I had a car towed from their lot and they where very professional and friendly. Brought it to my house on time and for a fair price. Highly recommend.

Cl
Review №19

The associate that helped me was very nice, super friendly, and very easy going. God bless his soul. They told me I would have to wait an hour, but got there in 15 minutes. Their prices are reasonable ($50 for the hook up + $5 per mile). Honestly great service.

cu
Review №20

I’d give a negative rating if it was allowed. Called for service and was immediately treated in a highly rude and unprofessional manner. Must be nice to be able to turn away paying customers. Do yourself and favor and call a towing company that actually wants your business. Curtis. Landstar BCO

Bi
Review №21

Best semi towing in ABQ

St
Review №22

Awesome service. Professional driver 👌

Ty
Review №23

Pd called for me so they could tow due to minor fire, towed truck three miles before pulling the drive shaft. Was rude tried to tell him no them he said Im not taking it were yoj want to now, Im charging double and now very very RUDE NEVER DO BUSINESS WITH THEM. PAID 900 FOR TOW AND THEN LEFT MY TRUCK IN MIDDLE OF THE ROAD

Au
Review №24

They were really friendly. They helped my son with a car that he normally wouldnt have been able to afford. I would recommend them to anyone!

Fr
Review №25

I gave them a call because my car broke down on the side of the highway They gave me the lowest hookup and toll rate that Ive heard in a long while. I met him at my car in the were there before I got there. You took my car to my place and unloaded in The exact spot I wanted it unloaded at without any issues some tow yards just unloaded where they want to load it but he actually worked with me and placed it where I actually wanted my car place great customer service great rates and friendly.

Mi
Review №26

Barry and his wife were very professional and very friendly. They towed my semi to TA truck stop and we’re quick about it. They were very friendly and I would recommend them to anyone. Job well done you two.

Di
Review №27

Always excellent service

Sa
Review №28

Very professional. Broke down on the freeway and car wouldnt start up again. They had a tow truck at my location very quickly and the driver was very polite and friendly. Best part, it didnt cost nearly as much as I thought it would! Pretty affordable. If I ever need a towtruck again (hopefully not though!) then theyre definitely the ones Ill go to.

Ga
Review №29

Patrick and Greg provided me with towing services. Great experience and a fair price. The drivers were very helpful on the worst day of my life.Update, I called this morning with some general questions about the towing industry. This outfit is very helpful and I have them on speed dial now. If you need towing, these guys are the best in town!

De
Review №30

Superior service!!!! Knowledgeable, professional, and quick. More importantly, personable.

Iu
Review №31

Very kind and friendly people. Barry and his wife got me to where I needed to go and even offered to take me to a hotel and asked if I had food for the night.Honestly some of the best human beings I’ve met in a long time. Highly recommended.Thanks again and take care.

be
Review №32

The tow truck driver was not wearing a mask and did not put one on even when he saw me wearing one. He did not even try to keep a safe social distance. It made me feel uncomfortable and unsafe.

Jo
Review №33

We had our car towed to their tow yard after a problem with police. Personal items were left in the car. When we went to pick up the card all items were gone. A $500 purse and allContents inside it. All change that was in car and some other personal items. The only response I got from the guy at the desk was to call the police and file a report. He said. It was not his problem. Very rude and disrespectful. Do not use thaws guys they are rude and liars and steal your personal belonging.

Ma
Review №34

Had to uses these guys twice in one day. When it rains it pours. But awesome guys, who helped me out of a jam. Literally. I definitely appreciated it.

Br
Review №35

After losing my keys in the Rio Grande, Knittles towing got to me in less than 20 minutes. To the gentlemen with the red beard and tattoos studying to be a nurse: you were awesome! Even in ridiculously tight spaces and roads your driving was pristine, and you made a stressful situation ten million times better! Thank you!

Ja
Review №36

Staff was very rude, gave wrong information on replacement of keys,nobody was wearing masks in the buildings.

Ha
Review №37

Extremely fast and great rates.

Ni
Review №38

Perfect customer service and very quick at getting the job completed

da
Review №39

Every time I need these guys they are amazing. Today was no exception!

He
Review №40

10/4/2019 0430 amBarry and his wife showed up 60 minutes after my company called them. Great personalities and excellent attitude. Wife had my semi on the hook before Barry had drive shaft off. LoL amazing team work. Awesome people. Highly recommend them again!!!!!Henry

Mi
Review №41

I drive for a big transportation company who arranged for Knittles to tow my fully loaded tractor trailer. I was told that it would be two hours till the wrecker arrived, it was less then that. In addition to not waiting as long as I was originally told, Barry, the wrecker operator was courteous enough to call me and give me a more exact estimate of his arrival. My rig broke down while heading uphill, so of course I was curious as to how they were gonna get my rig turned around to head back down the hill towards Albuquerque. They made everything they did look effortless! They got the entire rig to where it needed to be and had me at ease throughout the entire process! I dont like breaking down, but I would certainly look forward to seeing them again! Johna & Barry are an excellent team! Thanks again from the Big Spring army/navy guy!

Al
Review №42

VERY rude. Not progressional at all. Seemed to have been having a bad day for someone who did NOT flip two cars & lives risked. Aggravated because he had to work and would not give a professional response when asked about services or information needed. The guys who towed were friendly but the guy in office was complete opposite. If you are traveling or from out of state and need road service I suggest elsewhere. Not a friendly business.

Jo
Review №43

Knittles Towing helped me to get my RV back.... it was towed there from Kirkland air force base....I didnt have all the money to get it out and I was offered a deal.

Lo
Review №44

PJ was awsome. Thank you for your help

Mo
Review №45

Always prompt & professional. Great service!

Le
Review №46

I previously had a bad experience with this towing company. The driver was blatantly rude. However just recently I had to use there services (not by my choice) and they were great. The second chance I gave them worked out.

E
Review №47

Absolutely the best towing experience of my life, the dispatcher was super kind and calming to talk to, the driver was very fast to show up, when our car started after the tow driver arrived he smiled and told us to have a great day- and didnt charge us for his travel time- we happily tipped him the $50 bucks we were going to have to spend on the towing anyway- because this company made the struggles of today so much less. THANK YOU! We will never use another towing service! 10 million STARS!

Kl
Review №48

Quick and friendly service, I really appreciated the winch-out.

Ma
Review №49

Very efficient and friendly.

Ja
Review №50

Fast, super nice driver. Very reasonable price.

Mo
Review №51

Extremely happy with my service from Knittle’s Towing! They came out within 10-15 minutes. Chris was very professional and courteous! Prices were reasonable. Very pleased with my experience after being stranded on the side of the road! Thank you!

Br
Review №52

Barry and Johna easily winched out my truck and loaded trailer from a gravel bed. . They were careful to protect bottom of truck . I appreciated that and highly recommend Knittle’s Towing Service. They are great Americans !

Na
Review №53

Had a blowout right at the Big I and couldnt find anyone who could get there in less than an hour. Found Knittles, and they had someone there in less than 30 minutes. Tyler was professional, courteous, and understanding, and got me and my vehicle home with no fuss. Very thankful for them, and definitely recommended.

D
Review №54

Knittles has been there for me and my family for years. When I broke down recently they responded right away. Always great service and friendly professional drivers. Thanks Knittles for being there for me.

Ke
Review №55

I can’t say enough good things about the tow I got from Barry and Jonna (hope the spellings are right) they showed up and went to work like a well oiled machine. Once they had me hooked up off we went for the 60 mile drive to the shop, on that ride I feel I made two new friends, we have so much in common including living in the same area. Can’t wait to run into them under better circumstances. Next time I need a big rig tow I hope they show up.Thanks you twoKen plank

In
Review №56

These guys are great. I use them for bringing in ambulances and big 550 trucks to the shop Im at. They are always fast and ready to go when I call. By far in my opinion the best towing service in town. Especially if you have a bigger than usual kind of vehicle. I use them for all my towing needs. Even when trying to get vehicles from out of town. Great team!

Sh
Review №57

Good service!

Ta
Review №58

I recieved a Tow From your company. Barry and his lovely wife. Awesome service. Professional on time and so nice. They made me feel so comfortable like I was family. I have been towed by other companys never have I recieved such exceptional service as I did from these two. Please tell them Thank you. I appreciate all the work and Fast service they did. Oh they hooked my truck up in less than 10 minutes now thats service. Thanks Sharon

To
Review №59

Great job. Thanks Barry & Johna!

Ji
Review №60

Great folks, work hard to keep cost down and provide superior towing for large and small vehicles. As a professional repair shop owner that has used their towing services for years, I recommend Knittle,s Towing for all my towing needs. Believe me, During my 42 years in business, I have seen, the GOOD. the BAD, the Ugly and Knittles Towing Services is among the best!

Sh
Review №61

Barry and Johna were awesome! So nice and helpful!!! We felt as though we knew them all our lives!Our rig broke down and they got there fast as it was getting cold in New Mexico! They loved our sugarbear doggie too!!! They brought a ray of sunshine to a rough day we were having!!ty Barry and Johna!!!God bless you on your life journey!!!!🙏😇🙏

Ca
Review №62

Got pulled over cops let me go and I had to have my truck towed home were there within 15 minutes

Je
Review №63

Had my 18 wheeler towed by rob into freightliner (70 miles). As someone that was a tow truck driver for 7 years I can tell you that their price was far cheaper than what I used to charge! Rob was very professional and had a great attitude and a clean truck. If I ever need a tow again in Albuquerque Im calling them!

Ma
Review №64

Fast, efficient and reasonable

Ke
Review №65

Barry and Johna are a husband and wife team, they are truly impressive people ... They rescued me in Grants and towed my tractor pulling two pups back to Albuquerque ... during the trip back I learned that they helped in the search for Collin Romero and Ahmed Lateef in 2018... Collin is my grandson so my heartfelt gratitude goes to these two fab people for helping in the search ... #JUSTICEFORCOLLINANDAHMED ... thanks again for all your help

Ca
Review №66

Barry and Dianna are great, fast efficient service. Best regards.... Clark.

Fr
Review №67

Very friendly quick and efficient. They got to location quicker than promised and got right to work. Barry and Johna couldnt have been more friendly.

Ch
Review №68

When my car has been stolen and recovered, Knittles Towing came to pick it up. The driver signed off that the keys WERE IN the vehicle. A few days later another tow company came to pick it up to take it to the repair shop. Knittles Towing reported NO KEYS were were available and sent it away. When I called and asked them about it, they said the keys were not for the vehicle ( they knew this because they did not work in the vehicle) so they KEPT MY KEY! The keys did not work because the car thief broke the locks getting into the vehicle. Regardless if the keys worked, this company had no right keeping my personal property! DONT TRUST THEM.

Br
Review №69

On one snowy night in Albuquerque...our truck lost its compression...our lease service called knittles to tow our truck...that night I met Barry and johna wonderful people...with all the mix up with swapping tractors..they told me the hell with waiting..they took me to the service center..waited and I followed them back to our truck and help with disconnecting... highly recommend!!! Plus barry had me laughing the whole time...thanks u two!!

Mo
Review №70

Chris C. was great and arrived about an hour earlier than the estimate I was given. Friendly and fair- thank you so much!!

Aa
Review №71

Very responsive, reasonable pricing and safe quality work. Recommended by our mechanic and they were right.

Ge
Review №72

Quick and friendly staff. Very reasonably priced service

Es
Review №73

Broke down near the Big I, Knittles had a truck out to me in about 30 minutes. Thanks Tyler! Would recommend.

Ad
Review №74

Had a great experience despite being broke down on the side of the Interstate. Very fast and efficient service, took care of us and got us where we needed to go in a timely manner. Drivers were great...experiencd, fun and friendly, helped lighten the mood and would reccomend Knittles to anyone in need of this service. Thank you Barry!

Be
Review №75

Got to me very quickly and had a very friendly driver. Process was quick, easy, and hassle free!

Ta
Review №76

The absolute very best. Dependable, quick, friendly. Use them.

De
Review №77

Berry and Johna great people, did a great job for me .Nice to work with, helped me find a Motel and a shop to take my semi at 1:00 am. They even helped carry my suitcases. Thank you.

J.
Review №78

Quick arrival and great service

no
Review №79

Berry the owner is awful! Dont bother with this business very unprofessional

Jo
Review №80

Awesome service from Barry and Jonna hope I spelled that correctly sorry if I didnt fastest hook up Ive ever had these two deserve a big pay raise you guys got two elite towers right here they went above and beyond :) :)

Wa
Review №81

Very knowledgeable, professional, kind and courteous, Berry and his brother were Great, they were very respectful, the price was very reasonable, even on a Sunday. Would definitely recommend this towing company to my fellow drivers, thanks again Knittles Towing, have a Great and Blessed day

Pa
Review №82

I work for a rival company but these guys are always good to me. I dont have to worry about watching my truck if Im picking up a car from their yard. If Im going to have competition Id rather it be them than some of these other clowns that call themselves tow companies around here.

Ar
Review №83

Driver Barry did great!!! Quick response, experienced and professional!

Mi
Review №84

Efficent

Pa
Review №85

Prompt, courteous customer service. I called the office number directly on a Sunday morning, it was answered within a couple of rings. They dispatched a truck and it arrived within 20 minutes. The driver was friendly and professional. He took his time to inspect the damage to my car, answered all my questions regarding the tow to their yard and release to the insurance company. This is the same consistent service I received several years ago when a family member was involved in an accident. I recommend Knittle’s Towing and will call them again if I need a tow.

Th
Review №86

I see lots of bad reviews and that sucks. My experience with one guy went perfect. I wasnt involved in an accident so I cant attest to bedside manor but as far as getting my RV towed and to a shop without incident deserves a good rating from me.

Ty
Review №87

I just used Knittles towing because the engine on my Freightliner engine blew with only 40,000 miles. Bob and Donna came out and towed the piece of junk to the Freightliner dealer. They were very kind, helpful and did a great job. Bob did an awesome job backing up the the truck and trailer.

Lo
Review №88

My semi truck broke down in tucumcari. Barry and Johna showed up, from start to end these two were friendly, quick and professional. It was 173 mile ride to Albuquerque dealership we talked the whole way. They are good people. Even gave me ride to hotel. I would highly recommend them for your towing needs. I’ve been a driver for 26 years, I know what professionalism looks like. Barry and Johna thank you. I appreciate your dedication and friendship. Landstar owner/operator.

Da
Review №89

Had about 130 mile tow guy(barry) was very thorough with hooking everything up great company for the ride to shop I recommend this service for anyone who needs a wrecker above an beyond wat I expected 5 star experience really good working AC too!!!!

Ov
Review №90

Quick fast and in a hurry excellent,never laughed that much in a situation involving a wrecker. Thanks Barry and johna

Ja
Review №91

Fast and convenient

Et
Review №92

I broke down 40-50 miles northwest of Albuquerque. I called a few companies for a tow, but they couldnt handle my truck since it is a larger box truck and I had it fully loaded. I called Mike (who fixes all my vehicles) and he recommended that I make a phone call to Knittles Towing. They sent a giant rig my way and got me all hooked up. Their equipment was clean and the driver knew exactly what he was doing (driveline removal, safety chains, etc.) I enjoyed an air conditioned ride back in town and my truck was dropped of at the shop, damage free.Being in the trucking business, it is refreshing to see a company who not only takes pride in their equipment, but also provides service that meets my high standards.

La
Review №93

Horrible customer service! I spoke with an elderly man who got upset because I was calling. Said he did not have time and I needed to make it quick because he was busy. I apologized and said, all I need is information on a vehicle that was impounded. He gave me brief information and then stated he cannot tell me more because he does not have time to go through all his paper work. I advise anyone not to use there services. I wished him luck on the business and he hung up on me. Good luck man....

Ta
Review №94

Patrick and Greg has been a blessing was very helpful kind,and even helped change my tire,go there if need there GREAT!

vi
Review №95

Best towing service in Albuquerque

Jo
Review №96

They are a outstanding there where nice and friendly good people with good prices if you need a tow there the ones to call thanks Barry and johna

Am
Review №97

I will never use anyone else for my towing business. I have been using them for over 20 years and have never had one problem with customer service or an employee. 10/10 would recommend.

Me
Review №98

Nice people, prompt service. Had a problem with an individual leaving their car in our lot for weeks. They came right away and even helped me talk down this individual when they showed up irate about the tow. Very professional, will use again.

S
Review №99

Awesome service ! They went above and beyond. God bless them!

Sa
Review №100

Tow truck driver was very professional and they were able to get to location in a timely manner., would recommended their service to anyone who’s in need of them., very very professional.,

Information
42 Photos
100 Comments
3.7 Rating
  • Address:2412 Jefferson St NE, Albuquerque, NM 87110, United States
  • Site:https://knittlestowing.com/
  • Phone:+1 505-884-5289
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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