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Preventive Pest Control - Albuquerque
5130 2nd St NW, Albuquerque, NM 87107, United States
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Preventive Pest Control - Albuquerque

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GL
Review №1

Had termite treatment for minor damage reported in an inspection during purchase of our current home. Techs were courteous, professional, accommodating with answering questions, and thorough in treating the entire perimeter of the house and interior plumbing intrusions. We had no issues with the service and can recommend Preventive Pest Control.

Ch
Review №2

I have been a regular customer of Preventive Pest Control in Albuquerque for over a year. All of their technicians are highly skilled, helpful, courteous, and professional Ever Mata, my Preventive Pest Control technician, always provides very professional, courteous, and thorough problem analysis and remedies for both my pest and landscape treatment needs. His expertise and willingness to listen carefully every time is greatly valued. Thank you, Ever! Additionally, the Office Staff is always friendly and courteous. Real people answer the phone quickly every time and they work flexibly with your schedule. I highly recommend Preventive Pest Control to you.

Ca
Review №3

Way too expensive for the quality of service you get. Called for a re-spray due to still having problems after my initial treatment. Bugs are everywhere, I get it. The man who came for the re-spray told me there is little to be done about spiders and proceeded to act like he was spraying my baseboards, without actually spraying much of anything. As a former exterminator I understand you cant get everywhere, but even my long open hallway was dry directly after he left that area. There were a few spots where I could see some chemical was applied, but very little was actually done and those were few and very far between. That being said, there is plenty to be done for spiders, such as Delta Dust under the baseboards into the wall and around sinks in those gaps into the wall where spiders main water sources are. This was our normal spider treatment at my former company. I asked the man if he would be able to do that and he said he was just here to re-spray, which he didnt even do. I had them back out again thinking I just had a poor interaction with this one applicator. Second time around similar to the first, except this time I was told they focus on the outside and dont do dust. I was told their product has a ninty day grantee and the service has sixty, but to allow a couple weeks to allow it to work. After a couple weeks of still having problems I called again for a re-spray, but was told there was only a thirty day grantee, and I had missed my window by a couple days. Decided to go with a different company instead of another service call.

An
Review №4

I was not present for Justins visit but my wife was. She said he was helpful, professional and thorough. And after spraying my wife noticed the cockroaches sprinting for the garage which was open and she said Justin in the process of leaving, got out of the vehicle and sprayed them as they fled. She really appreciated that and in turn, so I did I. So, thank you Justin, for going that extra step for your customers!

Ja
Review №5

Great service. They come when they say they will come. Technicians are friendly and knowledgeable. Every time Ive had to call, someone picks up the phone and helps me. I have never had to wait longer than 2 or 3 days if a pest problem came up. I would highly recommend them.

Se
Review №6

Great customer service. Alan was the inspector and he came out to inspect a property. He gave us a clear and accurate report. He took his time and inspected every room very carefully. Then took the time to explain everything to me and the family. I really appreciate it thank you.

Dr
Review №7

I’ve had three other companies in New Mexico and Preventive Pest Control is the best! They are by far more thorough (2 plus hours instead of 30 minutes than gone) and more knowledgeable than all the others. Service is every two months instead of three. Price saves me &400 a year compared to others as well.

Do
Review №8

The service from this company has been terrific from the Reps who answer the calls to the Technicians. They communicate well with each other and it shows. The Technicians have been courteous and professional. Highly recommend.

ta
Review №9

We had a previous exterminator and the difference is night and day. We don’t see any bugs in the house now and we feel it is because they are not using any diluted solutions. Happy with the service!

Li
Review №10

Jeff from Preventative Pest Control arrived on time after calling as requested to alert me about his arrival. Jeff was pleasant and professional explaining the process to come. I recommend this business. I’ve been using them successfully for years! Thanks

Tr
Review №11

When your tech came out to the house I didn’t hear the doorbell or my phone ring, so the tech left a message. I called him back and he was able to come back and get the job done. I appreciate his flexibility and willingness to get the job done. It was nice that he was able to get me taken care of the same day and not have me reschedule, that was huge. All the guys that have been here are always extremely professional and willing to explain what they are doing and ask if they need to concentrate on any area. The guys you have coming out are top notch people. They are professional, clean, well spoken, knowledgeable, and very identifiable as who they work for and who they are, which is nice for people who might have safety concerns. I haven’t had bad experience with this company and I don’t have a pest problem anymore. Awesome company.

Ta
Review №12

Very professional and always on time. If you still have issues with critters after theyve came out, they respond promptly with no extra charge. The service is so good that I barely see a fly alive when hanging out on the patio.

Br
Review №13

I needed a quick termite inspection and they were able to fit me in the next day. The appointment people were very friendly and made the booking feel easy. Thanks!

Ja
Review №14

We switched from another company and the new technician JAROD with Preventive was a night and day change. He was respectful and professional and went the extra step to spray uncommon areas for treatment based on the activity we were seeing. 11/10 would highly recommend I hope Jarod gets a day off from this review he is working out of New Mexico please share with supervisors.

Sh
Review №15

You guys do exactly what you say you do... Kills the spiders and bugs and continues preventative maintenance. Its so nice to have piece of mind and can walk barefoot in my house. And the techs are friendly and very knowledgeable. Thank you PPC

Ch
Review №16

For over 20 years we have had effective, affordable, reliable, and friendly service with every single visit from Preventive.

To
Review №17

Nate is helpful, polite, through, prompt and friendly. The only pests I find are dead or stunned enough to pick up and eliminate. Like centipedes or scorpions. The wasp problem we had has disappeared.

Li
Review №18

They did a really great job. I am very pleased and would recommend them to my friends.

Me
Review №19

Preventive Pest Control was recommended by our home inspector and we’re really glad we took the recommendation. From the sales rep to the tech, we experienced the following:-Professionalism-Friendly Customer Service (by both Felipe and Jeff from the Albuquerque, NM location)- Knowledgeable sales rep & tech.-Patience with all our questions- Great warranty plan-Fair priceWe’re grateful for their excellent service and help.

Ta
Review №20

Preventive is awesome! I have been one of their customers for seven years. When I moved into a new house, there was a major ant problem. Preventive saved the day and even followed up to make sure the issue had been resolved. From then on, I was a loyal customer for life!

Co
Review №21

Highly recommend them. My contact person was very responsive and friendly. Their package prices are very reasonable. I never heard back from the other places I called or their packages were outrageously expensive... SO glad I went the Preventive.

Dj
Review №22

Jarod was Polite and knowledgeable, He answered all My questions and concerns with detailed information. This is my first experience with Preveative and I hope this company works as advertised. I will post again after some time passes so I can put their product to the test. Customer Service experience was Really Good So far why didnt I do this sooner. Thanks Jarod.

Ma
Review №23

Living in Corrales country implies the occasional mouse or two. Preventive Pest Control is the company to go with. They found the entry point, sealed it and do yearly inspections to make sure the mice are never a problem again. Very professional, polite, answer all questions. I highly recommend this company!

Jo
Review №24

Our technician was very thorough. We requested service in the house this time- he always asks us if we want that. He patiently answered our questions and even identified a critter we had found in the house and had taken a picture of. Always friendly and professional. I have used them for the three years in my new house and for at least five years at my old house.

Jo
Review №25

Wow! Jonathan B. with Preventive is AMAZING! The best customer service I have seen in quite some time. He comes monthly but I had an army of ants come up through the foundation of my building (not his fault). I called him and he showed up within MINUTES of my call to spray the problem area. WOW! I am impressed and couldnt be more happy with the service he provided. He even showed up today to see if all was well with the area he treated. Also, he has a WEALTH of knowledge about every pest you could imagine. FIVE STAR SERVICE! THANK YOU PREVENTIVE AND THANK YOU JONATHAN B.! Major kudos!

We
Review №26

We have used these guys since we moved into our house and found ants. They came out and took care of the problem. Since then, they come out every two months to make sure there is no problem. When anything pops up from weather, we can call and they are their to spray and they bugs are gone. They are professional, polite and friendly.

Ca
Review №27

The customer service that PPC offers is outstanding. David is professional and great to talk with. He always has a kind word to brighten your day.

Ma
Review №28

Honestly, at first, I was not very happy with Preventive Pest Control. Each time they came to spray, I felt as if they rushed to do their job and were not thorough. Also, after each spray, there were so many sugar ants and centipedes and strange, huge, weird black spiders. They were all over the house! I was told that the first two sprayings this would happen, but then later it would get better. Well… it didn’t! So this Thursday Sean from Preventive Pest Control came to spray. I told him how disappointed I was with the company and how the guys before him always were in a rush to do their job, especially for what I pay. He was very kind and listened to my complaints. Then he explained how they only have so much time for every home they spray. He must have seen how frustrated I was and said he would do extra thoroughly work. He grabbed his shovel and found three huge colonies of ants! He sprayed the heck out of each colony and also saw the source of what was bringing them. My neighbor has a fruit tree that these ants love. UHG!!!! I REALLY was happy with Sean. He came into the house and sprayed every corner of the house, both inside and out. His the guy I want each time. He is truly an asset to his company. I was very pleased with his work.

th
Review №29

Jason made my experience truly exceptional! On time, informative, friendly and kind. So happy preventive found amazing employees!!!

Gl
Review №30

Do not use this company for any services. Sign up for there services and they do not deliver. Call their office and was told that we had to be the ones call to make an appointment. Office personnel informed me due to covid that they have not done any servicing but yet wanna change me for services!? Manager was no help either and was rude.

Bo
Review №31

We have tried a few pest control services in ABQ the last few years...we think Preventative is the best. Jonathon B. is our current rep, who took over from Alonso and they have both been truly phenomenal in terms of professionalism and performance. Thanks PPC!

Mi
Review №32

Very knowledgeable and courteous staff. Let us know days ahead of time they would be out. Very good about explaining what they were going to do before and what they did after.

Ch
Review №33

Jared was prompt and professional answered all my questions and took extra care in waiting to get my dogs safe this was the third time for the appt as the first two were rained out so rescheduling was no problem the office staff were wonderful they are my exterminators for as long as I’m here in my home

Su
Review №34

Weve used Preventive regularly for a few years and have been very happy with the service. When we had an ant invasion in between the regular scheduled visits they were very responsive, got here the next day and there was.no additional charge. Im a happy customer.

Wi
Review №35

Jon-Michael HoganWas great, explaining and fast working.I want him every time.Dr. Walker

Ro
Review №36

They are awesome arrived early explained everything. Very efficient. Great price

Aa
Review №37

They were friendly and professional on line on the phone and in person. Very thorough and descriptive of the work to be informed.

Jo
Review №38

I really hated that I had to sign up for a 2 year contract, but in the long run in Albuquerque it has been so worth it. Since our contract finished 3 years ago, we have had them come out just once a year, and the bugs have been pretty minimal compared to before. Really would recommend!

Je
Review №39

Great customer service, promptness and effectiveness. Weve had Joshua out twice now and hes a great tech!

Sk
Review №40

I have always had excellent results with Preventive…I highly recommend them and DAVID is the best!

Co
Review №41

We have been using Preventive Pest Control since moving to Albuquerque in 2018. Their service is effective and all staff are friendly, accommodating, and knowledgeable. We are on a prescheduled, quarterly basis which keeps our property and house pest-free year-round.

He
Review №42

Preventive Pest Control is always on time, respectful, and easy to reschedule if needed. All their technicians are kind and answer any questions you may have.

Ja
Review №43

My technician Nate is very responsive and diligent at resolving our ant problem. He always has a great attitude and cares about my home.

An
Review №44

Great service all round. Always on time willing to work with schedule.

IS
Review №45

Great service and super respectful techs

An
Review №46

I just love this company. Always spot on, always on time and always friendly. Best thing, we ever did!

Ki
Review №47

The service provided by the technician was exceptional 👏 he was thorough in addressing my concerns and very professional. Highly recommend!

Ja
Review №48

Curtis was professional and answer any questions I had as he was working. Nice company to work with.

Be
Review №49

Outstanding courteous and professional. Very reassuring high quality service reps, techs, great value this company cares! And it shows!

Ma
Review №50

Jarrod was outstanding. Great communication and great service!!!

me
Review №51

We have used Preventive Pest Control for several years as maintenance on our home. Sean is our current tech and he is very nice and professional. All of the techs we have met have been extremely knowledgeable and thorough. They know their bugs. We also have a rabbit and they are careful to not spray near the bunny pen. We have dogs but have never had a flea in the house thanks to Preventive Pest Control.

Wa
Review №52

Great service, technician friendly, knowledgeable, and courteous. Highly recommend

AJ
Review №53

Excellent service. Very helpful and informative. Brandon Poindexter is an awesome tech and I am very happy with his service.

Mi
Review №54

Ive been using PPC for over 25 years at my home. Ive only needed interior treatment for ants 2 or 3 times and not for at least 3 years. I started noticing small ants in my kitchen yesterday and was lucky I already had a service visit scheduled for today. 2 techs came and spent more time outside than I can ever remember, as the usual visits are less than 10 minutes. I was impressed with the attention to detail outside, followed by an inside treatment, blowing the non-poisonous powder into the walls, to hopefully take care of the ants. When the new tech spilled the powder in the kitchen, the senior tech did an ok job cleaning up, using wipes, however I now have a light haze on my bamboo wood floors I will need to address. I think a small cordless vacuum would be a good addition to the service vehicle, as the powder would have been quickly removed without any residue. I do appreciate the attempt to clean up the mess and the politeness of both techs.

Ma
Review №55

Isiah Perez was a great salesman, everything he said the tech would do was done. I requested the service on Thursday and the tech was here on Friday. the tech was thorough and friendly.

Ed
Review №56

Clifford Elkins, was professional, timely and had great customer service. It was easy to schedule an inspection and work with Preventive Pest Control.

Ke
Review №57

Justin was super personable, he listened to my concerns, took time to understand my concern areas, really focused on the fact we have kids and dogs and took his time while still remaining efficient! Loved the appointment.

So
Review №58

When I moved to New Mexico, I didn’t realize how serious the cockroaches could be. I had never dealt with them before so I was really freaked out and called PPC and the girl who answered I think could hear the distress in my voice and got someone out within 24 hours to do my first service. I was still struggling with some roaches after my first service which I expected because the place had never been treated. I called back to schedule a follow up based on the remaining issues and they got meScheduled right away. Just had my second service and am already feeling a sigh of relief. Both service guys were so soft spoken and calm, made me feel so much better and both explained exactly what kind of timeframes to expect activity and cockroach death and what to do if the problem persisted. As a female home alone sometimes, have a male in the house can feel scary but honestly I felt so safe and comfortable around both service guys they sent out. Every time I’ve called the office, the people are super nice and never sound stressed and genuinely sound like they care that I get help with roaches. So thankful to have found a recommendation for them on reddit, especially as a NM newbie!

Ro
Review №59

I would hire them again definitely. Daniel and his coworker could not have been more respectful. They wore masks, they cleaned up after the job and put things back. It is never a joy to have termites and it is a major expense but I think we will be covered for at least 5 years. The joy of home ownership!

Mr
Review №60

We have been with this company for more then 20 years . Because of our previous sale of our huge home and now a year later the company give me a great price value for my smaller new home one year later which was great for my fix income This is a professional company in every sense of every issues Thank you Preventive Pest Company

w
Review №61

Excellent customer service from office to the field. They were patient and answered all of my questions. I have used there service for almost two years and I recommend them to anyone who has pest needs.

An
Review №62

My family had a real problem with ants and roaches entering our house for years, but none of the services I tried could get rid of them. This included Terminix, from whom I got a refund due to a lack of results. We also tried to get rid of them ourselves with no luck.Finally, I decided to do better research and try a company with good online reviews. Im so glad I did! There hasnt been a roach all year and the ants were gone too, which at this point seems like a major miracle! There have been two very small recurrences of a few ants getting in, but they promptly came over free of charge to retreat and that took care of the problem.I cant say enough good things about this service. My only regret is that I suffered with the bugs for years before finding them!

De
Review №63

Thank you Ever, you did an exceptional job.

cl
Review №64

Service guy was very personable and attentive to my needs.

Da
Review №65

Preventive is a great company. I have the quarterly service; theyre always able to come out according to my schedule and arrive on time. The technicians are kind and courteous, and make sure that all services were completed before leaving. The spray is thorough and I like that its pet-friendly. Overall, I highly recommend Preventive!

Ma
Review №66

Preventive continues to provide excellent service. Their service techs are highly knowledgeable. Shout out to Curtis for being so professional with our recent bug problem.

Ch
Review №67

Brandon is professional, respectful, thorough and very nice as he completes his pest control work in a timely mannerThank you

Do
Review №68

Preventative is a very professional, courteous, timely past service. The tech always rings the doorbell upon arrival and asks about any issues. He reports the activity before leaving. They will always come out between services if you have any issues. I would recommend their service to anyone needing pest spraying or mouse bating.

Vi
Review №69

Ricardo was on time, a good observer of the problem, explained the reasons, and completed the treatment promptly.

Ja
Review №70

We have a regularly scheduled services and there techs (Josh this time) are polite, prompt, ask questions and take care of our concerns.

Ja
Review №71

These guys no how to treat a insect, they treat it so good they all seem to disappear, great job Preventive! I also have pets and they reassured me that this is pet friendly, so get rid of those unwanted pests even you dog will thank you! 🐩🐕🦮🐕‍🦺

Sa
Review №72

Ive used Preventive for pest and weed control for years and they are always professional and friendly!

ji
Review №73

John and his partner came over to do a thorough termite inspection. They were prompt, courteous, and very professional. Their charge was very reasonable and inspection was detailed. They left me with some recommendations and I will call them again. Highly recommended.

Mi
Review №74

Technician was very thorough and professional.

Pa
Review №75

Brandon and the Preventive Team are the best! Thorough, careful and consistent.

Ma
Review №76

I did not know Preventative Pest Control had a weed spraying service until today! I signed up right away. Ive used them for quite some time for bug spraying and now I will be using them for weed spraying so I dont have to pull weeds!!!!

Ma
Review №77

The guys that work for this company are always kind and curtious. They are quick and go about their business without bothering anyone or anything... They let you know when they are done, also, if you need them to spray for other bugs theyll do it, too..

Ja
Review №78

Very professional. They do a great job.

Ju
Review №79

I have a contract with this company to spray my property every two months to avoid the cockroaches that are so prevalent in New Mexico. I have had issues between services, and each time Preventative Pest came out free of charge to solve the issue. They are extremely helpful and knowledgeable.

S
Review №80

Brandon was outstanding! He worked diligently for hours to ensure the house was sealed. He also walked through each step of the process with us so that we knew what to expect. We are grateful for his excellent work.

Re
Review №81

Rhett was my technician and he went above and beyond. He answered our numerous questions about pest prevention and was very friendly.

am
Review №82

Fast friendly service at a great price!! Cant wait to be ant free!!!

Ch
Review №83

Super friendly staff and right on time.

Mi
Review №84

Great service. Professional and friendly techs who are knowledgeable and thorough.

Mi
Review №85

Excellent job and great help planning for weed control this summer!Edit: 100 percent up front.

Is
Review №86

Very professional, inspected inside garage outside around house.explained inspection. Very satisfief

D
Review №87

Expert and very professional service from first contact through home inspection. Highly recommend.

Ch
Review №88

Sean was amazing. He asked what I thought was going on with the bugs, explained everything thoroughly and the reasons why he did what he did. He made recommendations for next time. Not only that but he was so professional and nice. Best experience!

Li
Review №89

Preventive Pest Control billed me for a service I never asked for or received back in 2016. I dispusted the charge then and thought it was resolved. Five years later, I get a notice that they sent this to collection.

An
Review №90

The employees are always professional and courteous; service is very affordable. Ive been doing business with them for years and plan on continuing.

Kr
Review №91

I havent been happy with the scheduling, as we have a set day for a tech to come out and over the last few months it always gets messed up BUT the customer service reps have always been so nice and helpful to make sure they fix it. My main reason for the 10 was for our tech today, Michael. He went above and beyond and really did a thorough job! He should be the one who teaches new techs. We use Preventive once a month and I would definitely recommend them.

To
Review №92

I had them do an inspection of the site where we were remodeling a very old house. They did the inspection sprayed and have been doing maintenance ever since.Their technicians are knowledgeable, likable and efficient. They meet their schedule every time.Today’s service was done by Josh and was as I said above.

Da
Review №93

Jeff was professional, friendly, and unobtrusive!

Je
Review №94

So early this spring a door to door rep came to my house and convinced me to switch from Greenway Pest Control to Preventive Pest control claiming that it was cheaper but just as good if not better of a service. Greenway treated every 3 months and Preventive every two so I figured why not try it. I cancled my service with Greenway and switched. Preventive came out and treated my property a week or two later and assured me everything would be great. Two weekes later I was seeing spiders, ants, centimeters, and other insects. Called preventive and had them come back. Next treatment scheduled and they came back to treat the propert once again. Same issue and had to call them back shortly after to come spray again. Long story short, whatever they are spraying is not working and so i called the office to figure it out and was told I could cancel my service and pay 150 dollars plus tax to cancel my contract. Are you f!#%&g kidding me. Im expected to pay for not only a product that does not work but to pay to cancel a contract that I was swindled into signing. STILL WAITING ON CALL FROM THE MANAGER WHO OBVIOUSLY DOESNT CARE. DO NOT DO BUSINESS WITH THESE PEOPLE . THAY ARE CROOKS. Spread the word and do research on companies before you sign. NO ACCOUNTABILITY.

Em
Review №95

Professional, polite, expedient, and educational.And the results are phenomenal.I never worry about bringing bedbugs home anymore, as I keep up the continuous treatment through Preventive Pest Control; and I haven’t had an infestation in the time the have been treating me that has lasted more than a few days.I have recommended you not only to friends but to all of the property managers for the apartments I rent. You are awesome!

L.
Review №96

Our professional that came today was Taylor and she was absolutely amazing. So thorough and so sweet with my children. She explained the products and how they worked. She was on time and was so attentive to my concerns. She also was very sweet when my four year old wanted to follow her around and help her. I would completely recommend using this company preventive pest control.

Ca
Review №97

Would not use this company bunch of liars and cheaters. The salesman who came to the door said we could cancel anytime we wanted to . Then we go to cancel they say there a one year contract. Which the guy said was no contract, just to get us signed up. So I had to pay 180 dollars to cancel the service. Which is still cheaper than paying them 80 dollars every month and have to deal with these cheats. If you sign up with them I would take picture of everything you sign .

Ri
Review №98

Best pest service in town

Au
Review №99

Great pest control and weed service. I highly recommend the weed service. We used to pull weeds for a full day every few weeks (big yard). Now we pull maybe 20 weeds per year.

Be
Review №100

The service was professional and truly competent.

Information
9 Photos
100 Comments
4.7 Rating
  • Address:5130 2nd St NW, Albuquerque, NM 87107, United States
  • Site:http://preventivepestcontrol.com/locations/nm/albuquerque/
  • Phone:+1 505-792-8380
Categories
  • Pest control service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:7:30am–12pm
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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