I worked here for two months from the get go the company was unprofessional. I filled out my application until after three days I got hired. I didn’t even get the whole employee handbook after I requested it four times. My brother passed and I let my manger know and I called the HR personal lance multiple times and I only got Adam and my unit manager did not do anything to push anything. I never got bereavement pay it was told what documents I needed to turn in and yea I looked in the hand book. My fac was bruised prior because of an accident and I did not want to set off my unit. Plus it’s hours before we can have a break.

Bad place to work. The HR Director is extremely unprofessional!!

I was an employee there for three months. In just three months I saw growth with so many of those children. Saw some of them be discharged on positive behavior.

I cant get a hold of anyone my son had went through 5 different therapist he has a number of issues and none have been resolved!!

A good friend of mine had went there. He was there from October 16, 2017 to January 25, 2019. He had severe anger issues. When I first found that he had went here, I was upset. After he was discharged, he called me. He had told me on how great this place was. Sure, there was some bumps, he said but he had managed to turn from crazy to calm. Today, he has his moments, but amazingly, he uses coping skills to calm down. He said overall, the place was pretty good. He left me good advice from his experience which is think before you act. Id like to thank them for helping out my buddy by making him stronger mentally. He doesnt feel like people have underestimated because of his mental health. Everyday, now he will tell the story on how went from an angered fiery guy into a fiery guy who thinks before he acts.

I have been working with the staff at Bernalillo Academy for a few months and they have been excellent to work with. The staff is very friendly and professional. They take great care of the children and make sure everyones needs are met. I cant say enough great things about this academy!

The staff at Bernalillo Academy have been very helpful. From my experience they have been very professional and answered all my questions. I hope they have continued success in caring for the youth of the community.

This place is NOT adequate for children with attachment issues. If I could I’d give negative stars, they gave our child no true help with her reactive attachment disorder and in fact, they actually succeeded in making her worse. Absolutely no support from her staff for family relationships. If your kiddo isn’t autistic, run as fast as you can from this place!!

Our sons admission to Bernalillo Academy in Albuquerque, NM was the best thing that could have happened for him. I was hesitant at first, as it was an out of home and state placement. But, I had to be honest, our son could not stay at home without intensive treatment. Our son has a severe form of Autism and is nonverbal. He can be extremely aggressive and has limited coping skills. We admitted our son on September 1st, 2017. He was discharged on August 31st, 2018. During his stay, he received 1:1 support, behavioral therapy, education, and medical care. My son learned to use PECs cards to help him communicate and to give him signals in upcoming activities in his schedule. He also received feeding therapy which has encouraged his willingness to try new foods and expanded the variety of his preferred foods. He is much more calm. The staff was very communicative with me. They called every single time an incident occurred. I was also able to regularly speak to my son. The facility is beautiful, clean, and secure. Upon discharge, the staff had prepared a detailed sheet that provided information about his schedule and ways I can continue it at home. They also provided me with a PECs book, timer, and a token system reward board to use for reinforcement. They also provided me with some of his favorite snacks. I could tell that they genuinely cared for my son, from his 1:1 staff all the way up to the program and clinical directors. The entire staff is very involved and nothing short of amazing. I really cant put into words how impressed I am with their staff and facility. I am forever grateful for the work they did with and for my son and that they continue to provide excellent care to their patients.

I have been an RN for 30 plus years. This is by far an a way the worse place I had ever worked. Place is filthy, staff demoralized by mentally unstable upper management. Place run like prison for the workers. People fired on the spot for nothing. Value your nursing career and look elsewhere for a job this place will leave you mentally scared from their abuse.

I first heard about Bernalillo Academy from a coworker who said her friends sons made great progress there. When first calling the intake coordinator Allison was awesome. It took time to get him in due to the waiting list and paperwork errors from his doctor. Finally the time had come for him to be admitted. The process was fast and Allison was exceptionally supportive throughout the whole process and several weeks after. Nate one of the supervisors was also great at the time of admission and throughout his stay there. The first few months were the worst ever; knowing your son was in a strange place and you had no clue on what was happening. My son was able to call at night to say hello. The first week of admission the staff made sure my son called. Updates were very vague had a hard day, lots of redirection I asked questions all the time to the staff even calling Allison for emotional support. Night staff a majority of the time would state that they were not the day staff and were unable to give me more information. This was the same as the day staff when asked questions. I found myself to be a pest always calling to see how my son was. Upon admission and pamphlet of rules and guidelines it stated we would be updated on a daily basis and questions answered. They also promised to do family therapy. We had 1 formal session with Allison who was covering as my sons therapist who was on leave. My son was there 4 months with very minimal change. There were a few instances that I received a letter in the mail stating the nursing staff had tried to contact me and that there was an incident that had occurred. When I called I was upset that I received these letters that stated the nurse had tried to call; in the area which was supposed to be filled out with number, date, time was left empty. When I called to find out what happened and why I was not contacted, of course no one knew why the information was left blank and that was unusual as this never has happened. Hmm come to find out my son had an altercation with another student and got a little cut. This was to be expected. The other one was that my son had to be restrained.......WHAT!!!! This was not ok with me that I was not informed of this. I was already questioning the treatment. We were told by staff to give it a bit longer as it takes time. We did this for another 2 months. When we would go see our son it was so difficult to see how he was not improving but picking up more bad habits. Yes this we expected as there are all types of children needing treatment. We requested passes to take him home or out for hours at a time to try to give him some normalcy. When we picked up my son he never had on his own clothes or shoes. We had to drive back home to change his clothing as he looked like he was neglected with no care. Upon admission we were told to bring a weeks worth of clothes and to put initials on them. We took him his clothes and new package of socks, shoes and underwear. These were never seen again. It was also told to us upon admission that his things would be inventoried and returned. This never happened. Meetings were held once a month with the treatment team. I had 3 meetings one which was a discharge meeting that his therapist who was back from leave, either forgot or had an emergency as she claimed. I voiced several concerns to his new therapist and never got a response from anyone other than I will bring it to the supervisors attention, it will be discussed in a staff meeting. I took my son out in November as we felt this was not for him. We never received his things back except his stuffed animal, 1 blanket & someones old clothes and 3 weeks later I am still fighting for my sons records for therapy which were supposed to be provided at discharge. I understand this type of work is difficult and I thank most of the staff for caring but I do not recommend. There is so much more to the story but there is a limit to what you can write. Organization is lacking & management. I did take the unit staff a card/cake as they do what they are trained