It was time to get back to the gym but wanted something closer to the house. Tramway Snap came up in our search. We came in on a Sunday afternoon. Staff person Debi was there. We got a tour. We signed up for the 3 day trial. We came in the day after sign up and worked out. We came in again the next day, worked out and then became members. Why?1. There was a good cross section of ages and fitness levels. We are in our late 50’s.2. Members were respectful. Don’t need drama.3. They have a good variety of free weights, weight machines, treadmills, and bikes. A big enough offering to get you and keep you in shape.4. Emphasis on cleanliness.5. Debi was helpful and friendly but not pushy. If she had been pushy we would not have signed up. Thanks for respecting the intelligence of perspective members by allowing them to make an informed decision without the pressure tactics.6. Initial assessment with a trainer included.7. $64.95 monthly plus tax per couple didn’t seem unreasonable. The $79 one time program fee seems high but all gyms have extra fees.Overall a good vibe. Just seemed right for us. And if you put in the work, they have what’s needed to get you in shape and keep you in shape. And that’s the whole point here.
Love Snap Fitness on Tramway and Indian School. Debbie keeps the place spotless. She is very hospitable and great with the customers. Debbie is very conscientious about her job. Met the owner. He is very interested in keeping the gym clean and inviting.
Great gym! If youre looking for an unpretentious gym experience, this is it! This gym is EVERYTHING that the big chain gyms are NOT!
In terms of gym experience I have been very happy with Snap. I enjoy especially the 24/7 model of availability, and access to cleaning supplies provided by the staff. Later at night it can be harder to have access to clean rags, but generally they are available. I am sure it is busier during the days but I have used them between 10PM and 4AM and had the gym be basically clear of people. Staff are responsive to questions and have always been friendly and assisted to the best of their ability. Generally the only issues I have had is there seems to be some other clients that are not as polite in terms of sharing space, and not hogging machines. I am happy overall with the experience though.
I have continually worked out the last 20 years. Always learning, I asked Robert to be my personal trainer. Oh My Goodness. Robert opened my eyes to how I SHOULD BE working out. 5 STAR RATING for him. The gym is immaculately CLEAN! So important in this day and time
Cant beat a 24 hour gym!! One of my favorite gyms in the city!
This gym is amazing! I truly love their MyZone compatibility and connections, it makes it more fun and helps you to track your progress. I am also very happy with their class instructors and amazing staff, plus very knowledgeable personal trainers!
Great gym. Modern equipment, very clean. Not crowded. The staff are quite refreshing and very helpful
This Snap location is always so so clean and offers a nice variety of equipment as well as free weights and a nice variety of different equipment to use for your workout. The location is also great!
This gym is awesome. The staff is always so nice and welcoming and there is never a wait for equipment. I would recommend this gym to anyone who is tired of going to gigantic, crowded gyms with indifferent staff. My experience with Snap has been positive every time!
Ive been to a lot of gyms and the staff here is definitely at the very top. Equipment is clean and the staff is always keeping everything very neat and tidy. If you want a gym where you feel comfortable and the staff treats you like family go here.
Very friendly staff, very clean feels like family and members are very friendly and willing to help when needed.
Absolutely the worst experience from a gym I’ve ever experienced from both staff and other members. I have never been so disappointed in the lack of customer service and treatment. The things that were promised to me as part of my corporate discounts I never received. Complete waste of time and money. If I could give them a negative number rating I definitely would because it’s well deserved here in the lack of treatment. I’ve never been treated so low before in my life!
The machines are well-maintained. I go late night and the members using the gym are respectful of other members and respect the gym rules. My encounters with staff always have been friendly.
Open 24/7
I am very excited about the Bumper plates and more rowing machines! It is obvious that Snap Fitness on Tramway is continually striving to improve the member experience and expand workout options. Keep up the great work!
I love the hours. I like the staff. I enjoy (well, enjoy is really not the word) the classes. They are a workout. Patrons are respectful, too.
I worked out at this gym daily for over 4 years. I was there every weekday at the same time. My sister called looking for me and the desk attendant, who knows me well and knows I am there every day told her she didn’t see me and I wasn’t in the gym. This call was important and actually resulted in my 85 year old mother having to deal with a life and death situation. She admitted to me she took the call, had no reason why she didn’t get up and look for me and SHRUGGED AND LAUGHED when I explained that a family member was now on life support. Up to this point we had a great relationship. I even brought cupcakes for her birthday. The next morning my family was informed our gym membership was revoked because I confronted her over this and spoke to her in anger. Don’t join this gym. If they treat long time members like this imagine how they will treat you.
Its a nice space and workout facility for basic lifting and cardio. I go early in the morning and theres hardly anyone there which is nice.
It is a small gym with plenty of equipment. Just be prepared to mix your workouts up because they only have one of every machine. Great! customer service and friendly staff!
Good gym, friendly staff, never bothered by other clientele. Beware the money grubbing 30 day notice policy for cancellation, though. They depend on you to forget this to get an extra month of money out of you. What the hell is this, an apartment?! A place of employment?! Ridiculous.
Ive been at Snap for 3 years. I have never really been impressed with it as far as gyms go. The price isnt bad for the entire month, but I have an issue with staff. They are never present at the desk when you need them and they change over instructors a lot. I was considering quitting at one point, but I met an instructor, Steve Holden. He was the best instructor because he took time to explain things, he was energetic, and he made me want to work out. Unfortunately he no longer works there either, so Ive quit. Its just unfortunate that they drop so many classes because instructors come and go.
This place is pretty chill Im considering a membership to them.
Awesome neighborhood gym. Good crowd.
Great place. Cool staff. Chill vibes.
This place is great—mellow atmosphere, friendly staff and fellow gym-goers. The equipment and space is very well-maintained and has everything you need to get swole! Even at peak hours I have never had a problem getting a bench or particular piece of equipment. TVs in front of every row of cardio equipment, including the super-sweet zero-impact elliptical. I have only good things to say about this gym.I dont regularly attend group classes, but the ones I’ve attended were hard work in the best way. One of the trainers, Brittany, taught the first class I went to. I felt like a slug, but she was motivating and encouraging which turned my gain pains into a very pleasant experience haha. I could say that about everybody that works there, it’s rare to see that kind of attention and encouragement from an entire work staff—it’s like working out around friends.Simply put, Snap is a very relaxing and easy place to work out, which encourages me to go hard and often.
Friendly staff and and awesome place to workout
This is a good place to work out its not too overly crowded it has good equipment and so far Ive seen a lot of pleasant people just working out to get in shape without the attitude great staff as well
The gym is great. The people at the front desk was organized.
Nice. (After the owners response, I will clarify. Small Gym. Only one of each equipment, with a few exceptions like bikes and treadmills. Like stated before, very basic equipment. The fitness classes are ehhhhh... Hardly any yoga or Pilates. Its like a fancier hotel gym or an apartment complex gym. If Im going to pay for a membership I want everything, even if it costs a little more. The lady at the front desk was very nice and professional. Gym was clean. Not too crowded at 10am. People respect your space. *After the free trial membership you will get a lot of calls though.* Hope that helped, Lynn. So overall.. my experience at snap was just ok. Only went in twice during my free trial.)
Hard to understand how some of these reviews are one star, seems these reviewers have a personal vendetta. The gym is clean, staff is friendly and they have almost every machine you could ask for, and great dumbell/freeweight areas . Wonderful gym, been going for years now.
Traveled to abq from tx for a couple of days. Wife is in physical therapy and needed bike time for ankle. Stopped by Snap, and they were awesome. Great facility and excellent staff. I would definitely be a member if I still lived in abq.
Beautiful, plush, brand new Snap Fitness! This one even has locker rooms and showers! Excellent trainers and GroupX instructors! Love LOVE this gym!
Clean, friendly atmosphere and a wide range of equipment from cable machines and free weights to treadmills, ellipticals and more.
Great location and equipment with an always friendly staff
I love this gym. The staff is friendly and the location is very clean. It has everything that I need.
Great place! Always clean and the staff and members are always sweet and friendly.
Everyone is so friendly and I like the feel of a smaller gym. Snap has everything I need and I love the spin class!
Really good gym. I used to go to Defined Fitness and I like Snap way better.
Friendly staff. Clean. Not too crowded.
Great place to workout. Friendly staff, clean gym and not overly crowded during peak times.
Good variety of machines - Showers on site, TVs to watch, class space. No excuse to workout!
Friendly staff, clean machines! Definitely recommend!
Love this gym. Always clean, great equipment!
Never crowded, always clean, and friendly staff.
Great customer service. Clean.
Very clean and 24/7 access. There are locations everywhere and its not overly busy.
Staff is friendly, they even ask you if you lost something as you leave the gym if try have a lost item at the front desk. And theres always machines free because theres no crowd.
Awesome gym and staff.
Very clean, not too busy and a great staff
Not a good gym to go to Brittney is nosey and unprofessional
Love the 24hr thing
Great staff and equipment !
Great place to workout
Nice equipment
Beautiful open gym
Great snap