It’s a great club. I’m fat and out of shape. I go sit in the hot tub and then swim a few laps. The place is super clean. They provide deodorant and soap! Be careful though because the free hairspray looks exactly like the deodorant. Positive note here is that my armpit hair stayed put. Seriously though, a great club.

Summer camp was a dud and follow-on from management was even worse. My son’s camp counselor became physical with my 7 year old and he refused to go back, even after several attempts to make things better for him. They lost his trust and any sort of comfort while attending, so we dis-enrolled both he and his sister.So, buyer beware, the camp will put their bottom line ahead of the well-being of their campers and nickel and dime you to leave…all while trying to paint us, the parents the as those who should bare the onus for the outcome of their counselors actions and resulting departure.

So I joined this place with my son …..management got so Rude with us a couple of weeks into our membership, to the point of making my son Uncomfortable at the del Norte sports and wellness center WE Both did not want to return ….sales guy told us we could get swim passes for his brothers we got chewed out in front of other members by there assistant manager she was so mad for some reason !……declining those passes …..when we wanted to use them …I was so shocked by her attitude I contacted her manager he was Useless! supported her behavior then his manager same situation but worse …Which basically they told me that they don’t feel like making kids uncomfortable and embarrassing me in front other members .. Or not keeping there word ….is a reason to cancel membership!!. !!!!!…..I wish I woulda read the reviews before sign up !… so now they are trying to collect money from me still after I told them I wouldn’t pay due to the above circumstances. … … 157.00 a month no cancellation even when they are in the wrong …

Great club with a great atmosphere and open for the covid season

Great staff lots of choices for working out.

My wife and myself joined the gym yesterday.Arain helped us with the process and we were very pleased with how she was very professional I will recommend this location to anyone. The cleaning practices are great also.

Feel very safe in the environment, safr Covid practices. Gets my 3 teens off the couch!!

I feel like my interview went good I kept my interview honest and all I didn’t get the job I’m pregnant and feel judged based on this which is illegal

Del Norte Sport and Wellness is an awesome place. They have a lot of stair-masters and treadmills in town that I have seen. The towel service is great, because it is provided and no need to bring your own bulky towel. I like that Shampoo, Conditioner and Body is provided in the showers. The steam room is awesome, as well as the pools and jacuzzi. There are a lot of activities to do here. If you ever forget your lotion, feminine supply, hair gel, deodorant or small items, it’s already provided for your healthy lifestyle. This is an amazing place, they also have a cafe provided with super healthy alternatives like sport drinks, protein drink with vegan options as well as for food. This place is the best gym in town. The equipment is great, many machines for different muscles and injury focused equipment as well. They have simple CrossFit gear for a high intensity interval training. The free weights are in a great condition. You get what you pay for, but I would put the money down for my health.

Awesome club. Clean facility and friendly, knowledgeable staff.

Everything so far! Its clean. Has so much to offer. Every day will be different which I love. The showers are awesome....the warm towels are so comforting.....its like a first class spa at an affordable price!!

Great 👍 👌 👍

This place is ran by people with no customer services skills at all especially one of the male “managers” who talked to me with absolutely no respect. I’ve had this membership since 2012 and for years my bill is incorrect. Had it not been a gift for my grandson I would of closed this account long ago. It never fails they always over charge me and when I call in regards to my bill I am treated as if it’s my problem and I am the one out of line. It been 25 days since I was over charged 100$ and NO ONE seems to care or try to resolve this billing issueTHINK TWICE BEFORE SPENDING YOUR MONEY HERE

I love this gym! The equipment is always well maintained, the pools are beautiful, it is very spacious, there are many classes, and best of all, the childcare is wonderful. I trust the childcare staff 100% to keep my toddler safe and happy and she loves coming here every weekend. The manager Mike seems to do a good job keeping everything in the gym running smoothly. Highly recommend!

The new hot tub is awesome. Hopeful the stucco as well as the door and window frames encompassing the adult tub either get replaced or refurbished. The rusted and jagged metel on the door and frame leading to the outdoor pool is very sharp and dangerous. Its quite strange that this hasnt been fixed since I first noticed it 11 years ago................

Not sure about the negative reviews - the rep clearly laid out all the fees and costs (at least mine did - maybe they were more hidden in the past) when I signed up. You get discounts based on health insurance, age, military status, etc... so the monthly costs will vary by person.Its a fantastic gym with lots to do and they plan to extend it with more goodies. Staff is very friendly, they have plenty of space, gyms scattered all over ABQ that you have access to, and lots of classes included with membership. Im very happy with it. Just ask questions and know what youre getting into and you should be fine.

For the Best Athletic Club Experience in town, Sports & Wellness comes second to none! The facilities are so clean and well taken care of. Anthony Pressley, my Personal Trainer at Del Norte is a real live Fitness Guru, by far the Best Fitness Coach EVER! If you want to take your health & fitness to the next level... Sports & Wellness is the best Foundation!

I have been a member of this club for 18 years. Each year they send me a letter telling me that the dues are increasing. THATS EVERY YEAR. Was paying 152 per month this past year but come January 1st looks like its going up again. lets see 152.00 per month thats 1,824.00 per year over 18 years for a total of $32,832. Maybe its time to offer a price hold or even a discount for loyal members. I predict a large fitness chain will enter the Albuquerque market (maybe 24 hour fitness) in the next 5 years. Albuquerque is ready for another option.

I love it here!!!Yes, it is expensive. But I feel worth every penny.The ONLY exercise I will willingly do is swimming. I also work VERY early in the morning (and thus go to bed VERY early ), so every community pool is out. The Y closed their indoor pool (due to a hot water heater issue), and they now only have a outside pool only open a few months out of the year. So my only option is here.That being said, I dont have to bring ANY personal items (shampoo, soap, ect) and free towels. Super helpful when you only have a moped.Let me tell you about Susan...AMAZING, she truly is.She helped sign me up and recently told me how good I look!!!!Out of the 5 locations they have she is the go to one to help you.Also they have 5 locations, depending on what your choice of exercise is, there is a club that can help with that.I like the Del Norte one the best (best pool)It has a country club feel (probably due to the price)I am by no means rich, or even middle class, but again, worth EVERY penny.

I’ve been going to S&W for over 15 years. They have a a good selection of equipment. However, the showers need to be cleaned more often and the Towels are so-so.The Membership is over priced. The trainers I’ve worked with were very good. They are the reason that I stayed as long as I’ve stayed. Unfortunately, my trainer is leaving, and so am I.

If only Defined would open up in the same area, Del Norte is old and worn out, many attempts to bandage the gym however time and heavy use has done its toll to the place. Staff is always welcoming and courteous however its time to move on, 17 years, no customer loyalty to those with years of loyalty, just more and more price increases without putting any money into the facility> TIME to MOVE ON, its not about service any longer its about Money, which is fine however without the loyalty of the members and providing a clean vibrant atmosphere they will slowly die off. As they should

I rarely write reviews however my experience was so bad I felt it was absolutely necessary to help educate the general public.Laurie Smith- General Manager personally demonstrates and leads an organization with the worst customer service on the planet!! This organization also loves to hold you and your money hostage. Be extremely cautious if you consider joining this gym and make sure that you are fully aware of the cancelation policies that surround this organization. I wanted to cancel my membership however you can not cancel your membership unless you PHYSICALLY COME INTO THE GYM. In todays virtual world what organization enforces this type of policy? Therefore I was forced to put my membership on suspend. After being out of the state for four months I physically came into the gym to cancel. After previously having to pay an additional full month dues because Laurie Smith creatively waited until the next billing cycle to call call me back I now have to reactivate my membership for 1 more month of dues to cancel with no intention of utilizing the gym moving forward.This gym is not worth the $. There are plenty of reputable gyms in the area that treat their customers with respect and also do the right thing while maintaining a clean and functional facility. This organization is not one of them. I feel sorry for them and their obvious decline in their reputation on google and yelp.If I was a C-Suite Wellbridge executive I would immediately take action on this GM considering the poor feedback written by hundreds of unsatisfied prior members.

Im not sure what more you can ask of a health club... the facility is clean and bright, the classes are amazing and taught by instructors that give 100% effort and care about making your experience amazing. The childcare options are wonderful! The pool has become our summer hang out and my kids are in LOVE with the swim lessons theyre taking. Ive never had to wait for equipment, a locker, or a towel. Plus, with one monthly fee you can utilize ANY Sports and Wellness facility in the area! Staff is always friendly and helpful. Worth every penny!

I have been going here for 3 yrs now and I love the place. I drive from the west side just to attend this gym. The people there are the best from the staff to the customers. I’ve made some of my closets friends here. Amenities are the best in the city! It cost more because it’s the best gym in the city to me.

My four year old has never been in day care. He loves the daycare at this Sports and Wellness! The ladies there do such a great job! He cries when we have to leave. The indoor and outdoor pool is so nice too, and well maintained! My children love this gym and so do my husband and I!

Great gym to train at!

Very clean. Friendly workers at help desk and on the floor. Great gym for basketball. Love the sauna and hot tub. Overall, very satisfied.

New customer and i love it. The child care is great and ALL the equipment. The child care is really the reason i come here. Its a bit expensive which is why the 4 stars but so far Im in love.

Overpriced... No deals for day passes... 15 to 25$ is absurd. Being the only indoor basketball court offered in the area makes it seem they are capatilizing.... On a basketball court?! Come on! Charging members for hr long classes is also absurd. I will never become a member even after my dad was for 10 years. Nope.

The pride matches what you get. They offer so many amenities and the investment they put back into the business reflects it with the plenty of friendly staff, equipment, and enough space to accommodate several exercise rooms. Love the punching bag when I’m needing to get some punches and kicks out. Pretty much any equipment you can think of is available.The only drawback has been when my roommate has paid and set up autopay, the system or staff member made a mistake, finds were in the account, but never pulled out. Even though the system should show past due when we come, nobody addressed it. Kept money in account just in case it pulled late. He went to update the info just in case, and it’s silly that you have to fill out a form in person, but can call a number and update. With these errors a the staff on site should have more access. He did both methods and even showed his bank screenshot showing funds were there Nothing pulled for October and November, and then we get a letter stating we’re past due and accrued nsf fees. Of course, since not our fault all was waived. Supposedly was updated again, but December it happened again and we had to dispute in January for the fees.For a gym that earns so much per client, the billing system should be a lot better than the one I used at Planet Fitness when I worked there a few years ago... just saying paying $72/month at Sports and Wellness vs $22/month at Planet Fitness. I am considering going to Chuze Fitness over these continuing issues. Almost half the price and still has sauna and steam rooms and I can bring a friend or get a hydro massage. Sports and Wellness was my all time favorite and worth the price to me, buy they need to get their autopay together better.

I have been a loyal member of sports and wellness for 3 years. I called today to ask about some group fitness classes that had a dollar sign next to them on the website. I was thinking that these were paid classes and maybe ranged from a couple dollars to 10$ Max. When I spoke to the receptionist she informed me that the website was not up to date, the class did not exist on the date and time noted and that the class, when it is available is 20$ to $35 per class. I clarified with her that this is the rate for members of the club. She said yes but was not sure so she sent me to a voicemail. After paying almost $100 a month for the club I am beyond livid that they would have the audacity to charge its members for group classes let alone 20$ to $35 for an hour long class.

Seems like a great gym but I got into a tangle with a contract with them. I was 24 hours late to make a cancellation and they locked me in for a year! Its a pricey gym but their facilities are nice. Customer service is definitely lot their strong point. If youre new to gyms this is NOT the place to go. That strange feeling you have to hurdle when trying something new is definitely not soothed here. Watch our for contacts here. Thankfully after a big stink they agreed to move the membership into my husbands name for less monthly and gave us a 6 month leave of absence period so we could catch our breath on the whole thing.

Its awesome

For god sake it has a pool, hot tub, dry sauna, and steam room. Its a huge facility lots of equipment. What should the prices be? These types of gyms are 5 times better than planet fitness. Best time to come is 4 in the morning.

Good workout

Convenient because I’m next door but way overpriced for equipment that is old, usually broken or breaking and no AC In the treadmill room. It makes no sense to charge members really high rates and have no funds to fix equipment.

Cleanest and most staffed location! This location is definitely has more of a health club vibe than a gym but thats good for a little R&R after a workout. Also the breakfast burritos are amazing here!

This place is an absolute joke. It is not worth the money you pay. It is no longer a good gym.The locker rooms are always filthy and you ask Housekeepers for help and the one short kid pretends to not speak English.We were there on Saturday and I had a question about my bill. I asked to see the manager. I see some girl crying at the front desk while folding towels. I was told by some young kid that the manager was getting a massage. I was totally irritated. No manager willing to help me cause she was getting a massageI tried a few weeks ago to get help to open the locker. Some man who looks like the Jolly Green Giant went off on a tangent about how sorry he was that the front desk staff was incompetent and that anytime I need anything hes the man in charge.The sales staff is just as incompetent. I went in to see about adding my step son to my account and this kid Alex pulls out his phone and starts texting while Im trying to talk to him.The equipment is filthy, you ask for help from the trainers and they ignore you. I am so disappointed in Del Norte. The managers are rude and unwillingly to help. A massage maybe is what they need to help paying customers.

I have been a member for over 20 years and up until the last year or so, I was there almost daily for either a muscle class, a spin class, or a yoga class. Except for the latter, the quality of the classes has decreased due to their sell out to Les Mills- a canned program is NOT as motivational as an instructor who is passionate about her/his teaching. They have forced out many of the good instructors who refuse to use the canned program and the result for me has been mediocre, at best, classes.A few of the the instructors who refuse to be canned instructors are hanging in and their class attendance numbers prove that its the quality of the instructor, not the corporate program that leads to committed participants. It is a beautiful facility, but you pay for it. The cost is increasingly more expensive, and it is beginning to feel like its all about the profit to me. I will probably go elsewhere soon.

I have been a member of this gym for over 20 years and Im very happy with it. It can seem expensive, but if you consider all the locations you simply cannot beat the variety of classes available at any time of the day. They also have plenty of workout equipment so I honestly never have an excuse not to work out. Del Norte and Riverpoint are the nicest gyms of the four in my opinion, but I go to all of them frequently.

Don’t waste your money. The club looks nice at first, but the equipment is always broken, there is never any hot water in the showers, the locker rooms are generally a mess, and most of all their customer service is atrocious. It’s simply not worth the money, and if you do join they will make sure they extort an extra two months dues from you when you want to cancel.

Ive been going here for more than 5 years now, I started off paying $60 a month and am now paying $90, what has changed over the 5 years?? Maybe 3 or 4 pieces of equipment added and this was just this past year, is it worth the money and that increase? No, but its really the only gym in the state that offers the amenities it has, compare it to LA fitness or other gyms in major cities and the price this place charges really becomes a joke and disappointment.

Hadnt been here in years. Club is gigantic, but friendly. Very well maintained.

Great clubs, great instructors, great trainers and good facilities. The desk staff has always been courteous and respectful. But I cannot say anything good about the new fitness and class coordinators. Just a few weeks before Christmas they terminated two of the finest trainers and class instrucors the club ever had: PCM and LP. These ladies were truly club advocates, were very professional and treated their clients and students with compassion. I do not know what their “infractions” were but management could have discussed it with them, point out the infractions and give them a time period to correct them. Instead, they were fired just weeks before Christmas—tacky, tacky, behavior on the part of certain coordinators. My advice to gym members: do not become too reliant on your trainers and class instructors because one day will be there and be gone the next.

Great place! Fantastic selection of free weights, dumbells, kettlebells, and machines. The cardio room has plenty of bikes, steppers, and treadmills available. Did I mention the pools?! And kids are welcome!

If you’re a single parent on a budget don’t go here! I was trying to loose weight was met with rude employees. My kid was sick so I couldn’t go in. I was charged double without any notice. I can’t afford pay the extra I signed for a locked rate for a year it’s been less than 5 months since I started. I’m a single mom and the person I spoke to said go get a husband! What the hell Im not single by choice?!? I asked about child care and got laughed at! The most disrespectful people and managers are worse! Don’t go here if you want friendly service.

Horrible management that cant get anything done that I needed. Good luck canceling their bs membership.

Worst Sports and Wellness in town the Manager is very rude and unprofessional. Would not recommend this location at all. I have had a wonderful experience at High Point and Riverpoint. She yelled at me and my kids in the locker room in front of everyone because I simply did not know the policy of no kids in the womens locker room. Not the way I want to start my membership. Definitely going to look at other gyms because of how poorly my children and I were treated. My daughter got to the car and started crying and said why was she yelling at you mommy I never want to come here again. I understand rules and policies however embarrassing a new member and over talking and yelling in front of everyone is HORRIBLE customer service. We have referred so many families and will definitely tell all our friends about this awful experience we had with the Manager.

First times I’ve ever been to this location. I told older man at front desk I’ve never been here. It was 12:03 pm and I didn’t know where the mat Pilates class was. He told me to go down a hall and it was there. I got to a class with windows and it wasn’t Pilates, another said yoga studio but had a sign that said yoga class in session don’t disturb. I went back and I asked same man again which class it was in. He didn’t seem too happy to answer me, and said it was in the yoga studio. By then it was 8 min after waiting for him and I didn’t want to intuition the class. I drove 30 minutes to get to this location. Too bad the front desk was unhelpful. The other locations customer service is great.

Large gym with all equipment and friendly staff.

Has anyone else tried to recently cancel their membership? I have sent 4 emails and left three voicemails and have not received a response.

I have been to gyms all my life and all over the country and I have never been to a club that makes you feel like youre sitting down with a used car salesperson to sign up. They are way over priced and poor amenities. The showers dont stay a consistent water temperature, and the drinking fountains are room temperature. The staff is very kind and helpful, but definitely not worth the money. Very disappointing.

I am very disappointed with Sports and Wellness. All locations are filthy. Black mold in the showers and on shower curtains, vents coated with thick dust, sweat drips and drink spills on the floor and the equipment never gets cleaned. The only locations where I have seen staff cleaning in the fitness areas are Highpoint and DelNorte. However, even though these locations have employees cleaning the fitness areas, what gets missed at every location is the locker room. Cleaning staff are in the locker rooms often, but they dont do anything other than replace towels and fill soap. Perhaps they could also mop the bathrooms and spray down showers with bleach at least once during the day.DelNortes locker room smells like dirty feet. Perhaps a regular schedule of shampooing the carpet would help. Midtown and Riverpoints showers are lined with mold and black/green slime. The water temperature at Riverpoint is dangerous. The showers fluctuate temperature based on water usage in other parts of the locker room so you can go from a comfortable water temp to scalding to cold all within a few seconds. This can be repaired, but they are too cheap to do it.Another area of concern is equipment maintenance. It takes weeks for equipment to be repaired. When the same pieces of equipment routinely breakdown, its time to replace it.More consistency and attention to detail among the clubs would be appreciated. New equipment should be a priority for all locations. The downtown weight room can really use an update. It looks like the downtown location gets all the hand downs from other locations.Sports and Wellness promotes themselves as a premier, country club type facility and they charge accordingly. Unfortunately, the cleanliness and upkeep of their facilities and equipment tell a different story.I have brought these concerns to the management at each location and nothing changes. They dont care about members, just your money.

I left Planet Fitness to come here and regret it (thought I’d treat myself to the finer things). The staff are rude and the equipment is falling apart. Planet Fitness has more to offer me at the point. It’s a sad sad day when Planet Fitness is better than Sports and Wellness.

Very professional staff and super clean gym overall!

Not too crowded and friendly staff

Not sure what is going on with NMSW but this gym has recently started to really deteriorate. The equipment is falling apart, just yesterday the interface on one of the elliptical machines was being held together with scotch tape. Seriously Sports and Wellness? Your rates continue to increase while your equipment continues to get worse. When you bring this to the attention of club staff they shrug it off and dont care. The locker rooms have really gotten disgusting, with MOLD everywhere. Its gotten to the point where I dont even feel clean after showering. I will be canceling my membership at the end of the month. Good riddance to you NMSW.

Very poor customer service. Wanted to charge me $110/month while the wife has a membership for $60/month. Dont suggest talking to Abe. Hell price gouge you.

I get a discounted rate because of my health insurance, which makes the price very fair given everything Sports & Wellness has to offer. From free weights, machines, TRX, exercise bikes, treadmills, ellipticals, year round pools, hot tubs, basketball courts, classes, personal training, and more, it has everything. One negative is that there arent a ton of classes at night, which limits my ability to use them since I work all day. Overall, I think its the most complete gym in town.

Worst customer service and devious membership practices. Virtually impossible to talk with someone who has the authority to help you. Oh and very expensive fees.

Good luck canceling membership, rep lied to me and said I could simply put account on hold without any problems and cancel later. When I tried to, the manager was very rude and dismissive and said I owed for additional 2 months (this was after the contract terms). When they threatened collections I called corporate customer svcs, women on phone actually laughed at me. I will NEVER pay them or return there.

It is their cleanest and most updated location in town

We had a child and werent able to go to the gym; they said no problem, theyd put our account on hold. They did, and charged us $15/month anyway. That was maddening (they said they wouldnt charge us since we werent using their services during that period).The real kicker though was when we decided it was overpriced and decided to quit. They make us pay through that month, and then the FOLLOWING month as well! TWO FULL MONTHS of us not even able to use the facilities (which were good, at least at the Del Norte gym). With this treatment I can say without hesitation that I wont be going back and I wouldnt recommend them to anyone. Its a dishonest business.

Took a barre class with Tara, it was awesome. Shes a wonderful instructor! Facility is lovely. Staff was friendly! :)

Ive lost 40 pounds in 5 months doing Body Pump and dieting. Special thanks to Carol Rivera, Margeaux Peters and Rachel Luna for having such an intense workout.

I love this GYM! The Environment is great and theres a lack of ]how do I put his nicely] The general population of Albuq. That old saying you pay for what you get is very true. Be smart and avoid the contract and just pay month to month so you dont have problems like other people do here. The only thing I dont like about this gym is the dumbells on the right side of the gym STINK! Im not sure if its the rubber used to manufacture them or what but they wreak lol. The gym population as far as fitness levels is very mixed which probably makes it a more comfortable gym if you are new to the gym scene.

I could honestly go on forever about my horrible horrible experience but I’ll save you the time and just say DONT WASTE YOUR MONEY HERE DONT EVEN TRY TO WORK HERE!!!!!!!!!! Management (specifically Amanda Brady) is the absolute worst and most unprofessional I’ve ever met. Management and staff are overall rude and lazy if that wasn’t already evident in the poor rating that I should have listened to before bothering with them.

Make sure to check your bill! Every month sports and wellness over charges us and they dont really seem to care. Client service is not great as they dont allow the individual gyms to take care of there issues, instead they make YOU contact the coorporate office instead of the individual gyms taking care of the problem. This is an ongoing occurance and NOT once have we received an apology. Its a shame because the equipment is nice and the personal trainers are great. Would not recommend....

Great gym, new and the best equipment in town! Great location, best gym by far!

Went in thinking about quitting and the sales/management person essentially just printed out a cease form without asking why we wanted to leave or selling us on staying. Then because it was March 2 when I tried to quit, he whips out a contract that nowhere on it defines what a month notice entails, and then proceeds to say we were late in cancelling so we have to also pay for April. Thats a simple money grab that the sales guy seemed pleased to point out, which I think is a terrible outlook to have in regards to the members/customers there.The cardio equipment operates with varied resistance and the interfaces often dont work. The culture of the staff here is very laissez-faire, standing around, not wiping machinery down or engaging with members.Ive looked at other reviews on here and it should be a blatant sign that Wellbridge needs to be working on fixing their contracts to better appease members and future clientele - but apparently they dont care, which just reinforces the notion that price gouging and not health is their main objective.They can prove me and the reader wrong, if I dont have to pay past March then Ill delete this review, if I do Ill never take it down.

Gym is good, BUT... beware the dreaded CONTRACT. Heres what they dont tell you and youre probably going to miss in the contract:They require 30 day notice to cancel your membership. But not just 30 days... If you cancel on July 2, you are going to be paying through the end of August. Some BS about their 30 day billing cycle. So you really are going to pay them for 2 months longer than you use the gym.And since this IS the most expensive gym in town (our bill was over $200 a month), paying for an extra two months when you want to cancel is some pretty shady crapola!A call to their management company (Wellbridge) was answered with well, you signed the contract...As always, caveat emptor because these guys are crooks.

I would give 0 stars if that would be possible. Del Norte is a dishonest business, keen on squeezing every penny they can out of you.- They make cancellation a pain in the ***- After I cancelled my membership, I was billed for 2 additional months, and the last month that I was billed for my bill was $25 more than what I had been paying; they claim that their my card was declined and so they had to charge a fee. However, this was not the case, I checked with my bank.Notice that most reviews about Del Norte are about the undignified way they charge you for an additional 2-3 months after you have cancelled.DO NOT GO HERE... I strongly believe that positive review on here is from a DNSW employee.

They only care about your money. Canceling a membership is difficult and they charge you for multiple months. I called the membership manager and left a message, but she never returned my call. My husband went in to cancel, but since she wasnt there he couldnt cancel! The company who runs them wellbridge only cares about your money! They are of no assistance. Defined Fitness is a much less expensive alternative and child care is FREE unlike at SportsandWellness.

Nice facility, but I think its not very clean. I primarily workout at Riverpoint and find their gym much cleaner. Del Nortes ladies rooms smell bad. The classes are great with a lot of choice. The instructors are professional and treat each participant respectfully and equal unlike Riverpoint where instructors have their friends in class and act like high school girls.

I live in another state and use this gym whenever I am in town. It is very clean with a ton of modern equipment.

Lovely facility. awefull sales staff. what a bunch of liars.its really too bad because it is a nice facility but one the sales staff lies, andthey nickel and dime you.

This place sucks plain and simple. Worst experience ever. Customer service leaves a lot to be desired.

I absolutely love Del Norte. Everyone from the sales staff to trainers have been incredibly accommodating and helpful. I am reading lots of bad reviews about nickel and diming that has not been my experience at all. As a matter of fact, they let you charge your training sessions so you can start up and pay later. I have fallen behind on payments a few times and they even waived my late fees each time that has happened. My daughters, (who are under the age of 6) are also members. Everyone greets them politely and knows them by name every time we come in. They offer a toddler class called Mighty Mites and it is awesome! If I could give them 10 stars I would. My only complaint is that I cant be there more often. I highly reccommend this gym and if you had a bad experience... Im sorry!

Great facility with excellent staff. Food options are great especially the shakes.

This is a very nice gym.

This gym is not worth the money. Im happier at Defined.

Great gym. But the parking lot is plagued with car break ins.

Very disappointed in the old equipment, water fountain falling apart, squeaky spinning cycles, stinky yoga room, etc. And not as many choices for afternoon classes like Defined. Im not sure why Im paying more...For the lotion in the bathroom? Big whoop.

Weve been members for over 15 years and its a wonderful resource. It has everything from well-equipped weight and cardio rooms to great instructors, various classes, including trx, combat, spin, pump, yoga, dance, muscle, pilates, and excellent Les Mills offerings, to indoor and outdoor pools, to basketball, with roomy dressing rooms, towels provided, and excellent child care. All S&W locations around town are included, with racquet sports offered in addition to all the above. Its not inexpensive, but if you like variety, they have it. Its very family friendly.

Sales are superb. Prices exuberant. Value poor.

Polite staff, great everything. Best gym in town.

Worse personal training ever! they dont care about the costumers need they only care about money! they suck as a trainers, so sad because I like this gym, is kind of nice and clean

Great location with large changing rooms and tons of class options

Love it! High price doesnt matter, I love the community I love the people and the employees!

Great gym, friendly staff

Great club kind of expensive. but best club in town

Loving the new whirlpool!

Dishonest company dont like it all, would not recomend it to a friend or anyone

This place is filled with germs and is dirty. The people are rude too.

Clean and safe

Great place other then the staff can be rude to new guest and hours of operation are not Good Friday- Sunday

Cool well equipped gym

Poor WiFi, even when 1/10 full.

Clean, Comfortable and Welcoming!

My favorite gym