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Dr Dans Computers
4405 Cutler Ave NE, Albuquerque, NM 87110, United States
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Dr Dans Computers

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Za
Review №1

Dr. Dans is one of those special places you find, usually by sheer luck, and keep coming back to. The staff here is always super knowledgeable. I have bought multiple items here, and have all my repairs done here. They are affordable, quick and always seem to have what I need.

je
Review №2

I took a large pile electronics to be recycled. Several desktops and laptops, and wanted one laptop repaired. They switched laptops and tried to give me an old laptop in place of the newer one I wanted repaired. I am from out of town. They are thieves and lie to anyone, to get over on anybody. I recommend not going here ever!

Da
Review №3

We always have a great experience using Dr.Dan’s service. They always go above and beyond! If they aren’t able to help they will let you know, but most of the time they are able take care of your computer needs!! Thanks for being awesome!

Li
Review №4

The Gentleman helped me. I will go back just because they were able to see my information and kept it safe. It made me feel at home.

Ri
Review №5

Super friendly, very professional and great guys. I was a tad off put by the outside of the store, but they are trustworthy and really know their stuff.

Lo
Review №6

Very fair for prices and always quick to answer business transactions are easy. Very nice overall and s/o Eric Daniel for being so helpful!

Fr
Review №7

I purchased a Macbook Pro months ago for around $400 from Dans Computers. I stopped in today after being told they had a laptop to offer that runs faster then the Macbook I purchased from them and was told that they would do an even trade (not what I had expected) I was perfectly fine with trading in the Laptop I had purchased and paying additional to receive one that runs slightly faster. I made the trip the entire way and when I arrived was told they would only value the trade in (that I purchased from them) for $150 and that the only laptop they had available was priced at $800. Very inconvienent for me and definitely was not worth the trip. I will not do business here again.

Th
Review №8

My laptop got sprayed with water - the computer was destroyed. Dr. Dan saved all my data and pictures. He did this while I waited (other places wanted 6-10 days or a lot of extra money to prioritize my computer). I am very grateful; having my documents will help me as I continue to work from home. THANK YOU DR. DAN!!!

mo
Review №9

Great people. Great work. Great prices. Great experience. This will be my go to computer store from now on. They really helpful and very friendly. They talked to me not above me. I am happy I found these guys.

Aa
Review №10

Love these guys. They are quick, do great work and are very reasonably priced. Have been going to them for years.

We
Review №11

They were very helpful and fair. I would recommend them.

PJ
Review №12

I went into the store to look around and the store managers and employees were extremely rude to me. I was just looking at the TVs that were there for sale and they told to get out of the store. And one employee his was Liam I think started to verb abuse me!

De
Review №13

I took my gaming desktop in and the staff was knowledgeable and helpful. Extremely fast service and very good pricing. Absolutely would recommend for any personal computer need.

Ca
Review №14

Dr Dans has a good selection of used computers. I found a used ipad tablet at a reasonable price. Friendly customer service.

Br
Review №15

Went to purchase a refurbished pc for my wife to work from home and for both of us to use for general use. Not only did they find me exactly what I wanted at the price I could afford, they got us a monitor and web cam for a great deal. Cant recommend this place enough!!!

Jo
Review №16

Great owner and great shop for all computer needs.

Al
Review №17

Dr Dan got it done fixed my PCrecovered Microsoft 10 same day service with reasonable price Thanks Dr Dan

Cr
Review №18

Dr. Dans Computers is absolutely one of the best repair facilities I have ever encountered. Shane is one of the nicest people I have met. He took the time to explain to me what was going to be done to my laptop during the repairs. My hard drive had failed and I thought I had lost everything. When I picked up my laptop I was pleased to see all of my files and especially the pictures had been recovered and at a reasonable cost. Total my repair was $145.00 . I could not be more pleased with the professionalism of Dr. Dans staff. I will continue to be a loyal customer .

Ro
Review №19

Friendly knowledgeable staff. Didnt actually use the services, but plan to go back to get that laptop screen fixed

Ve
Review №20

Great people to work with! Very experienced and knowledgeable. The time frame between the quote, part ordering, and the repair was less than a week and the price was unbeatable. Will definitely use their services again and I do highly recommend!

Th
Review №21

Great service, repeat customer. Very satisfied with a thorough installation.

Vi
Review №22

I had an excellent experience. Shane, my sevice tech, was able to diagnose the issue in short order and brought my system back quickly and cost effectively. Im absolutely delighted with the customer care and expertise. Ill come here again should I want upgrades and/or a custom computer build.

X.
Review №23

Do not trust this place! I took an iPad into this store for a simple repair of a changing port, and when I got the tablet back 3 days later they had left my tablet in shambles, they completely destroyed the touch sensor and almost destroyed my tablet completely, and the outside had some damage on it like it had been thrown or roughly placed onto a table, my tablet will not turn on and is likely ruined, they were very inconsiderate of how fragile apple products can be especially tablet screens and sensors, I will not be returning here again do not trust them they will leave you’re apple products either destroyed or in shambles.

Th
Review №24

I have had a lot of experience building computers. But when my custom built stopped displaying or outputting a signal to my monitor and my keyboard. And when the liquid cooler stopped working. I couldn’t figure out the problem. Do we dans computers not only charges me a very very cheap price to fix it. But in one day came up with an insanely smart decision on how to fix the ram issue. Not to mention their extremely great service and kind and funny workers. Five out of five starts well earned.

Ky
Review №25

What a joke took my pc to them and I’ve been experiencing problems with it they tell me that nothing is wrong maybe it’s the plugs at my apartment so I had those checked payed, I payed 100 in repairs just to bring my pc home after they say it ran all day just to start it and have the same issue I call back and they say “Idk it ran all day” like thanks that’s exactly what I want to hear so I bring it to another company and less than 12 hours later I know that my motherboard is bad and my cpu which is 600 in parts not to mention 200 for another professional company to look at it moral of the story if you have money and patience to waste this is the company for you what a JOKE this is why supporting local isn’t worth it.

Be
Review №26

Every time I have gone to this place, they have helped me get my computer fixed at a reasonable price. It did not take long to get it back either.

Ja
Review №27

I was happy to have found Dan’s computers.We had a prank in the house and water landed right in the keyboard, which was already broken, but the water did the final job. It was upsetting, but this was an old computer. Nevertheless it’s the kitchen connection to the world, news recipes and so much more it needed to be functional. It was hard to find a replacement keyboard, but Dan’s computers got the job done. I really did not want to get another machine, and contribute waste. Thank goodness places like this can still be in business.

Ma
Review №28

My keyboard had to be replaced after a liquid spill. They were able to work on it quite quickly. Ran into the same problems later, when the same keys that would stick started to stick again. I spoke with one of the service people, who said the part was past warranty-warranty being one month from the date they purchased it (it was about 5 days past that date)-so I would have to pay for a new part and labor. On the receipt, they listed the replacement keyboard as new; over the phone, he said it was used-so, I had no idea it was reconditioned. Im unwilling to continue to work with them, given the poor service. So, I am out $160 with the same problem I started with. Do not recommend.

Te
Review №29

Bought two laptops for my kids for school from Dr. Dans, both work great and were reasonably priced. Very glad that Dr. Dans has inexpensive laptops in stock many of the big box stores are sold out! If I ever need another computer I will come back here.

Ev
Review №30

Had a bit of an issue where my PC just gave out, couldnt figure out what the issue was whatsoever. Did some research and asked around and was referred to Dr Dans Computers. They did a quick, professional, clean and extremely exceptional job at getting my computer back up and running even faster than when I took it in. Would give more than 5 stars if I could. Couldnt beat the price and the staff at that location gave 5 star customer service. 5/5 would recommend and will be coming back in the future.

Ro
Review №31

I went to Dr. Dans Computers looking for a laptop. The tech I believe his name is Liam was very helpful and knowledgeable. I told him what i was looking for and he pointed me in the right direction. I am very happy with the laptop I purchased. Very reasonable priced and exactly what I needed..

Je
Review №32

Small business. Efficient service and the right price. Professional and polite. I will be bringing all my future business here and encourage my friends to come here as well!

Sh
Review №33

Very Knowledgeable staff. I called to ask about the laptops they had and was told they had quite a few. They have a large selection of brands and speeds. I love the laptop I purchased. Its great for the money.

Da
Review №34

Awesome service and pricing. Im impressed. I almost considered purchasing a new pc but didnt have too. They saved me hundreds.

Qu
Review №35

The staff here are knowledgeable and honest. Weve had great experiences with buying refurbished computers and getting excellent computer repair.

To
Review №36

These guys have been amazing! I bought a USED Computer from here and I couldnt be happier! I highly recomend this place to do business with.

Ca
Review №37

Dr. Dan was recommended by my brother to repair my computer. My computer broke on Monday morning I took it in at 2:30 pm they called me at 4:30 to tell me what was wrong with my computer. They fixed it immediately I was able to pick it up on Tuesday morning. If I would have been able to take earlier that day I would have had it the same day. The staff isvery knowledgeable, nice and the price to repair is very reasonable. Shaun the manager is very sweet. I highly recommend this company. I was so worried that the cost to repair would be almost as high as buying a new one, I was wrong! They charge for a diagnostic test but waived it and only charged me for what my computer needed. It only cost me $43. for the repair. I will take my computer there again. I was very pleased with their service. Thank you Dr. Dan!!!!

jo
Review №38

Unbeatable prices, but i cant completely use their product because of how they refurbished it. In response to the owner: Its fine, thanks for the offer but like i commented its not the product, its how you reset and refurbish it, but thank you again.

Br
Review №39

Bought a gaming laptop here nearly four years ago. Its been a good PC. Bought a couple PC parts over the years. A bit rough appearance to the place which honestly I kind of enjoy. The staff arent the best. I think if you get the owner youre better off. He seems to know more about the inventory. All in all, they had what I needed at a decent price.

JG
Review №40

Ive made several purchases and had plenty of hardware serviced. Really glad I did.

Jo
Review №41

Many thanks and much appreciation to the helpful and knowledgeable staff at Dr. Dans Computer Repair. I asked for their assistance to assess a problem with power issues with my laptop. They looked into it and stuck with it (and me) until the problem was solved - very generous with their time, expertise and kindness. Technical expertise - 5 Customer Service - 5

Mi
Review №42

Diagnosed my laptop and quickly found the issue. Had it repaired and returned in 2 days. Cant ask for more in my opinion. The cost was reasonable as well.

T.
Review №43

I first went into this computer store in 2015 just to look around. I wasnt impressed. Then I had some homework due by midnight and the time was 5 something pm. I drove there just before the man was leaving. He agreed to take a look at it and he fixed it for $40. I was extremely grateful! Thus began my dealings with Dr. Dans. The customer service there is phenomenal to me! I only go there now. No more Best Buy computer guys for me, only Dr. Dans!!

Sh
Review №44

I purchased a ram stick from them wasnt very expensive but it didnt work for my computer im not sure if it was compatibility issue or if it went bad that quickly need to look in to it more. They did have good customer service when i arived though.

Ch
Review №45

Good, honest folks. Knowledgeable and informative. I like the casual decor! I feel like Im walking into a computer repair shop (which it is) rather than a techy haven where someone is going to try to sell me something. They did what they said theyd do, at the reasonable price they quoted, in the time they said theyd do it.

Au
Review №46

A-Ok, quick, easy and pain free. Free and accurate diagnostics, and very fast to a solution

sk
Review №47

Great, very helpful.

De
Review №48

Great service !

B
Review №49

The guys that work there are very busy, so not the best customer service, but can be helpful if they have the time.

Be
Review №50

I have gone to Dr. Dans many times for various PC problems, and they have always done an excellent job. Further, they offer over the counter diagnosis at no charge, which Ive utilized a few times and gotten the answer I needed. Highly recommended!I also want to add, that its nice to have a reliable and reasonably priced place to go to thats local, so you dont have to deal with corporate BS (pardon my French).

Ig
Review №51

Very friendly great prices and quick service my friend has been a customer for a few years I finally checked it out for myself and loved it

An
Review №52

Have had nothing but good experiences with this place. I bought an inexpensive system a few months ago and it JUST started acting up. They asked that I bring it in for a diagnostic and ended up getting a courtesy battery replacement.This place is so great and I am thinking about getting a second system. If I do, it will be from here.

Je
Review №53

Home computer had too many OS issues to upgrade to Windows 10, so I went to Dr Dans for a faster replacement with a clean install of Windows 10. Left with a quad core HP adequate for my needs at a great price. The system was ops checked & memory upgraded to my specs on the spot - in & out in no time, without having to drop a ton of cash I didnt have on a brand new system.

Am
Review №54

I went in and the man knew exactly what I needed and was very nice. I recommend this place for fast and nice customer service.I would NOT recommend absolute ! The guy is super rude and will tell you your computer is fried if his rigged supplies dont work

Se
Review №55

Dr. Dans Commputers has been a life saver for me more than a few times. Where pretty much every other repair place Ive been too charges for an initial diagnostic and makes you wait a few hours, these guys have been willing to take a look at my stuff quickly and efficiently.Theyve never lied to me, or tried to sell me extra products and theyve always been able to advise me appropriately.These guys are great, polite, and they know what theyre doing. I really recommend going to them before hitting up a chain store, especially if you arent super tech-savvy. Theyll save you money and stress.Thank you guys for all your help!

Ro
Review №56

Great service. Good deals and they take care of their customers.

Vi
Review №57

My 12 year old grandson and I attempted to build a computer from scratch. Had a problem at the end of the project and Liam fixed it in about an hour! Yahoo

Ni
Review №58

They always do a great job. Sometimes we go in with little things for my work and they didn’t even charge us. I gave up on the Apple store last week having been kept waiting for too long, and found out that these guys also do Macs. I could get a new battery for cheaper than the Apple store! And I can just leave the computer and come back and get it, so much quicker than having to sit there at the Apple store.

La
Review №59

Absolute best computer buying experience. Dr. Dans, despite the non-fancy exterior storefront, is a hidden gem in the Albuquerque computer repair/refurbishing business. I was looking for a quality Dell desktop computer with good processing speed, a large matte screen monitor, and peripherals. After browsing websites like Amazon and NewEgg, talking to Best Buy sales rep, and calling a few other ABQ computer places, I was feeling stressed at the lack of simple options and the high prices for new machines, and lack of affordable refurbished machines. Then I called Dr. Dans. I explained what I needed for my budget and was assured that there were excellent options and that I should come have a look. I did, and when I arrived, he already had the perfect machine picked out for me, had the exact monitor I was seeking, upgraded the hard drive to a solid state,and included the keyboard, mouse, and cables as part of the overall deal. I spent $100 less than my budget and got a machine that had I purchased it new, would have cost me up to twice as much. The entire process was stress free and legitimately enjoyable. I even got to test out the computer in the shop to make sure I liked the feel and speed of it. I definitely recommend Dr. Dans. (Disclaimer: I was not asked to write this review or offered anything in exchange for this review. Im just a very happy customer looking to bolster support for a local business with hardworking, exceptionally friendly and helpful staff)

E.
Review №60

My dad has been bringing our family computers here for years and now my husband and I are customers too. Our computer had serious hardware issues - they didnt find everything on the first visit but we brought the computer back within the 30-day warranty period and got it resolved with no additional labor costs. On both visits our computer was ready for pickup the next day. Very pleased with the service and turnaround time.

Li
Review №61

My computer started acting up, I was thinking I was going to have to replace it. I went to Dr. Dans, and they looked at it immediately, fixed it on the spot...I was out of there in like 10 minutes...and it didnt cost an arm and a leg. I recommend this place.

Ro
Review №62

Mario really helped me out and beyond!! GREAT PRICE!! REALLY AWESOME PLACE! WOULD COMPLETELY TRUST MARIO WITH ANY LAPTOP!

Je
Review №63

Great and honest service.

Ri
Review №64

My computer was not turning on, thought it was going to take a week and lot of money to fix it, but luckily the gentleman at the front of the store was able to find the problem and fix it right in front me in under 30 minutes! Should I ever need computer repair again, this place will definetly be the one I go to!

Na
Review №65

Awesome! Went in to take a quick look and find some memory for a super old laptop. Dr Dan had the memory I needed. Also brought a ATX case for a great price and it works out perfectly for my computer rebuild. The Macbook I got from him is awesome as well. Thanks man!

Wi
Review №66

After taking our laptop in twice for hard drive repairs, we are very pleased with the service at Dr. Dans. They were able to repair and back up data that two big box places said were beyond repair. We hope we dont need them again, but if we do, I would not hesitate to take my computer back. Thank you to Mario and Dr. Dan.

Ba
Review №67

Amazing customer service, always.

D.
Review №68

Picked up a 750w modular name brand PSU for $40. Staff was knowledgeable and helpful. Would recommend!

Pe
Review №69

This place is the place to go when you need your computer questions answered they are very understanding and very helpful to people who are not that computer savvy

Ma
Review №70

Has been in business for a long time and very knowledgeable and dependable and honest.

Ch
Review №71

We had a mysterious problem with a computer -- sometimes things worked, sometimes they didnt. Dr. Dans figured out the problem, fixed it, and had it back to us within a day. The problems have gone away. The price was very good.

Da
Review №72

I highly recommend Dr Dans Computers.

Sy
Review №73

I just came in to get parts for a laptop that had a lot of hands on it and ask a few questions about hp problems and was generously greeted and treated well. Mario and Dan both extended help even gave me the screws I needed and Dan spoke to me frankly and honestly about an issue with an hp550 [ Im kinda disgusted with an hp laptop that Im working on,and my concerns were affirmed by both gentlemen].I agree with some of the reviews about other techies in town but disagree about negative reviews for Dr. Dans Computers.These guys are busy and great at what they do.I must tell ya Dan, I managed to get the black screen of death to light up and work by taking your wise advise...just between Youtube, google,you and I ; I reset and cleaned things and transferred to my client your acumen regarding its viability.[Its not long for this world; re: the hp550 overheating issue]My words not his.xoxo thanks again guys.SydG_or_g

Ma
Review №74

Reasonable prices and happy to help. Guided me towards a cheaper option, but left the decision up to me.

R
Review №75

I had to file a “Complaint” with the Better Business Bureau concerning the purchase of a “Replacement Battery” for my Laptop, I went in and purchased a “Used” DOA Warrantied battery that did not work and was then returned, which then was followed up by a “Subsequent” Order for a new one that I made a request for in April of 2015 that was never filled and my “monies” for the purchase of the “Used” Battery never refunded. I was issued a Credit Memo for a “Exchange/Store Credit” only, however I have no desire to ever frequent this “Establishment again”. During the “Compliant Process”, Mr. Dan Conejo informed the Better Business Bureau that the new Replacement Battery I had requested would now cost (3) three times what I was originally quoted which was $60.00 plus tax, he (Mr. Dan Conejo) stated “They are available for $180.00 but that is much more than the value of Mr. Luceros laptop”, however I was able to go online and purchase a new “Replacement battery” with a (1) one year Warranty with shipping included for $31.99 from the Battery Depot that “shipped within 24 hours. I have yet as of this Posting of August 2015 received my Refund.

Da
Review №76

Took a tablet for analysis and tech did it on the spot for free. Also bought a used computer which turned out to be bad, and they rebuilt the whole thing under warranty; been running great since then.

Da
Review №77

Great service and very friend if you need help go here.

Sc
Review №78

Dr, Dans is a small computer repair shop in Albuquerque, NM that sells super cheap, mildly made ready for market (used) computers. Its not factory makeover for sure.There is no sign on the wall that I could see that says, We Sell Computers AS IS.Now, beware, Im like you maybe, I see a price, I see a product and there is a certain expectation that the product will work, more than mildly for a decent price that is literally $50.00 away from brand new.The computer they wanted to sell me for $250.00 didnt have all of its drivers (software that makes the computer work), the web cam was not working, it was actually broken, there was very little pride of retailership, becuase all of the computers looked like they were stuffed in a dank garage long enough to look very used. Not cleaned or dusted.Let me be fair though. If his web site said As Is I would have never gone there except for parts.I was able to put my foot down and say, I came here to buy a product that worked to a reasonable excpectation.A. Boot up good.B. All the parts work, i.e. USB ports, Web Cam, keyboard, etc.C. Its needs to not over heat.I think you get my drift.Here is my bottom line:I made it perfectly clear after hearing them say, we just sell this stuff as is, that Im here for a computer that works for the price your selling, I didnt ask for a parts purchase. At this ponit I knew all to well why a number of the reviews are less than glowing.So, you can get what amounts to a good unit for a low, low price, but if you dont have the time to haggle, or the patience to go through all the junk I did to get a really good used computer, then dont go to Dr. Dans in my opinion.My review is honest, if they really wanted to be King of the Hill, Dr. Dan needs to really support the purchaser by selling only items that have had the investment of time, tender care and special sense of obligation to his customers that it works well going out the door, and have more than a latent concern about the poor press he gets from just allowing customers to believe they are getting a good computer, when its more like a good luck parts deal.I did receive a few extras for the hour I invested in them putting it into a useable product. A nice computer bag, an extra cable that I really needed that was rare and hard to find.In the end, I got a sense of satifaction when I said I want someone to earn my hard earned money, not someone who just wants to take my money. That put a spark into the sales flow that wasnt there from the moment I entered the establishment.Again, this is my preception of what happend and only my personal opinion.Im sure they always intened to do no harm, but in life, you only get what you push for, or else life will give you doodle on a stick and call it gourmet stick tar tar, lol. Good Day. :-)P.S. They do have a 30 exchange policy,. Its offers on a set of return policies rules that spell out in grave detail, you get what you pay for etc. Live with it, or leave it, but youll get what you pay for if your are willing to push to get it from Dr. Dans Computers.

Sa
Review №79

People were nice, and very affordable. Nothing, and I mean nothing like PC Magic, and Absolute Used Computers, or Sandia Computers (where you get to see the owner Stew yell obscenities at his wife all day.

Ge
Review №80

Love it

Sa
Review №81

Be very careful when you try to buy AS IS computer from Dr Dans Computers. Most of computers NOT FULLY FUNCTIONAL.

Ba
Review №82

Were able to save my data on a failing hard drive and for that very grateful.

An
Review №83

It has a very limited selection but some good budget computers.

Ph
Review №84

Good people that treat you right

Ma
Review №85

Honest and helpful with fair prices.

Ma
Review №86

Dont trade in shop needs some cleaning and prices on high side.

Ca
Review №87

Discovered and resolved issue in 10 minutes! Why did we wait so long to bring it??!

Ro
Review №88

Took it in the worked on it pic of the problem

ma
Review №89

Friendly stuff realistic offers

Ph
Review №90

Nice little place trying to save you a buck

Ge
Review №91

Wisdom and integrity.

Am
Review №92

Friendly and helpful

Ar
Review №93

Very unhelpful

He
Review №94

Good service

Vi
Review №95

Like it.

Information
8 Photos
95 Comments
4.5 Rating
  • Address:4405 Cutler Ave NE, Albuquerque, NM 87110, United States
  • Site:http://drdanscomputers.com/
  • Phone:+1 505-881-8855
Categories
  • Computer repair service
  • Computer store
  • Data recovery service
  • Used computer store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:Closed
  • Sunday:10am–6pm
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