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Dons Auto & Services Center
1314 Wyoming Blvd NE, Albuquerque, NM 87112, United States
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Dons Auto & Services Center

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Am
Review №1

Helpful beyond words. This is the BEST mechanic. My husband was stuck in Albuquerque when he started having car problems. I called 5+ mechanics and no one could get him in same day. The staff at Don’s Auto & Service Center got him in same day, and fixed the problem. It was such an easy fix. Being so far from home, it would have been easy for someone to take advantage of the situation. These guys were even helpful when we called months later from our home state. AMAZING.

Jo
Review №2

Don and Cliff are really top notch and can do it right, as with the others ...Honest mechs and you will get service. and the will fix it.

Je
Review №3

Cliff and Chris are very professional and nice. Prices are definitely reasonable and I was surprised to get my car back the same day! I have never experienced that at other places. Great work. Thank you Cliff and Chris!

Be
Review №4

We were traveling from North Carolina and having car troubles. This shop was recommended to us by Budget transmission, who I also highly recommend. Cliff and the guys at Dons Auto went above and beyond! I am so thankful for them getting us safely back on the road.. they were professional and kind and patiently explained all of the options. If you are trying to decide which shop to go to dont hesitate to go to Dons! Thanks again!

Ly
Review №5

I am a deaf woman and have gone to Don’s twice so far. They are so honest and they have a guy that signs. So communication was effective and easy and i appreciated their friendly and quality service.

Dr
Review №6

The people here were extremely nice and professional. Despite them being full with other cars to service, they still saw me and solve my car issue so that i could continue with my travels. I highly recommend this auto repair shop!!

Di
Review №7

Cliff and the team at Don’s are wonderful! Great service!

Re
Review №8

Always great service!! They are honest and will show you exactly what is wrong and what the price will be.

sy
Review №9

Wonderful staff, great job on my brakes Will definitely recommend and I will return for future repairs.

Be
Review №10

Went to Dons to have my air conditioner charged. It was a quick service. But before I could leave, my elderly car suddenly broke a belt and needed the part it broke from replaced. Cliff got the parts and the car going within the hour. Highly recommend Dons.

He
Review №11

I took my 2007 Honda Accord to Dons and they replaced my battery and did a free checkup on my car. If youre a AAA member be sure to ask for your 10% (up to $50) AAA discount. This place is AAA Approved! Great service and great employees.

Br
Review №12

I love Dons Auto! Im so grateful to have found them. 🙂 I moved to ABQ mid 2020 from out of state and didnt have any friends or family to ask for a mechanic referral, so I searched for auto businesses with stellar reviews (my biggest priority was finding someone I could trust that was honest & would be real with me - someone that wouldnt take advantage of me). The reviews for Dons were promising so I went for it and they have been nothing but perfect human beings, lol. Ive mostly interacted with Cliff with all my services and I appreciate him so much... so much so that Im looking for all the places online that I could possibly leave a review, haha. 🥰 Im going to send everyone in need of a mechanic his way!!! He is trustworthy, hardworking, and will do his best to be there for you. So..... if you are hunting for a new mechanic, give Dons Auto & Service Center a chance. 🙂 You wont regret it!!!

Li
Review №13

Great maintenance on my vehicle, they have good explanation on what was wrong with my vehicle and good estimates on costs.. and the service done to my vehicle was very time efficient and affordable..! I thank them bunches for helping me with my vehicle.

Al
Review №14

These guys were friendly, honest, and helpful. I will definitely go back and do business there again.

jo
Review №15

Don and his crew are very helpful and very thorough. They take the time to make sure that your car is ready to roll efficiently and if its something that they spot and cant fix they definitely point you in the right direction.

Ka
Review №16

They did a pre-purchase inspection for me on a car I was buying. They were able to fit me in quickly and were fast, efficient, and knowledgeable. Very friendly, great customer service. I will be returning and recommending them to friends.

Le
Review №17

Great people here such a great help saved my family

Jo
Review №18

This shop is amazing! Quality work at great prices. The service manager Cliff really helped me out. The employees do great work and they care about the safety of your vehicle.

Du
Review №19

Brought in my truck for a coolant leak and oil leak. Fixed the coolant leaked and Cliff was very honest about the oil leak and offered (and did) clean up the oil pan so we can monitor it to ensure if it is actually leaking rather than just sepage from being 25 years old even though I was ready to pay for the possible oil leak. Will absolutely go to again and if the truck is infact leaking oil, I trusts Dons to fix it. Price was very fair as well. Truck was fixed same day with a new radiator, thermostat, gasket, hoses, and a battery as well.

Je
Review №20

We were traveling from Las Vegas to Houston when our truck started acting up. We googled the nearest mechanic with good reviews and ended up in Don Auto & Services Center. It turned out to be a leak from the transmission, but Don came out and looked at what was going on and sent us to a transmission repair shop. We were so thankful for his help and sending us where we needed when we are not from around here!

De
Review №21

Good people trying to do a good job, Id recommend them for auto repairs and what not. Anything else though and they arent worth a damn but they know cars.

Br
Review №22

Great service, competitive pricing, and just really nice guys to deal with. Extremely professional and knowledgeable!

N
Review №23

Very honest shop. Super clean (attention to detail is always a good sign) Take your car here for repair, you wont be disappointed. Thank you Cliff.

Li
Review №24

My husband called and made an appointment yesterday and they were able to get us in at 8 this morning. They were able to locate the parts we needed for our repairs and we had our truck back within a few hours! They treated us with respect and the price was fair. We will definitely be going back for any future repairs. Thank you so much for everything!

Li
Review №25

Reasonable, efficient, professional service. Mechanics are very knowledgeable & feiendly, as well. Highly recommend!

Ca
Review №26

My mother in law arrived last night from Arizona and her AC went out. After googling automotive mechanic shops we discovered Dons.She arrived at 8am with no appointment and from the moment she drove up was treated with kindness and respect.Very open and honest, fair prices and fast service!

Ro
Review №27

Great shop! Personable and knowledgeable staff.

Ph
Review №28

These folks are one of the few honest people out there to help you fix your vehicle. They went out of there way just to see the customer satisfied. Very friendly too. These guys help families!

Al
Review №29

Dons auto and Service Center is amazing. I was recommended to them by a trusted friend and I highly recomend them. The team there is super fast, accommodating and the work is solid and most of all I can trust them.

Ai
Review №30

Great people that do great work at fair prices.

Jo
Review №31

I dont write online reviews, but out of gratitude I feel it is important to write this one.A few months ago I was on a road trip driving from Texas to Colorado. My car broke down near Albuquerque on a Saturday (when most auto shops are closed) and I had the car towed - AAA brought it to Dons. I had to continue on the trip in a friends car that was part of the road trip and leave my car in Albuquerque for a mechanic to look at. To add to the complications - I wouldnt even be able to make it back to Albuquerque for a few days due to my obligations in Colorado.I called Dons and spoke with Cliff on Monday. I explained the situation and he agreed to take a look at the car. Long story short: I was in a terribly stressful situation, worried about my car, and in a different state. They had every opportunity to take advantage of that but instead Cliff was able to diagnose the problem (not even mechanical - bizarre issue with tires), treated me with the utmost respect, and was very understanding of the situation - agreeing to provide storage for my car until I could get back to Albuquerque a few days later. They are a smaller shop and it probably wasnt easy for them to have my car there taking up space without being worked on, but they bent over backwards to accommodate the crappy circumstances I was in. I offered to pay for the storage of the car but since they didnt do any mechanical work they didnt charge me anything.What started off as a disaster was mitigated by the staff at Dons (and especially Cliff) and I cant thank them enough.

Ro
Review №32

First time customer at Dons Auto and Services Center. Took my truck there for a brake light and signal problem. Dons diagnosed problem in a very timely manner. Cost for repair was very reasonable. Great customer service! To boot I had my battery replaced with a quality battery at a cost I couldnt have done cheaper myself. Dee in the front office was friendly and took care of me quickly. Definitely would return and refer a friend. Thanks Donsrwilley

J
Review №33

I have been taking my car here for years! Don and all the guys are great and trustworthy. The only mechanics I trust to take care of my car without selling me stuff I don’t need! Highly recommend.

ma
Review №34

I called Dons to schedule a pre-sale inspection of a used vehicle. They provided a free once-over, and did so in a timely, courteous manner, even though I changed the appointment twice. They gave me some information that was functionally important, including some feedback that the dealer didnt expect. Had I needed their services, I would have had them do repairs without hesitation; as it was, the dealer provided the repairs.Highly recommended!!

Me
Review №35

They helped me secure my kayaks on my roof in the middle of my road trip ! Super nice people!

Ka
Review №36

I hit a huge pot hole this morning on Wyoming Blvd, which thankfully ended up having me pull over into a lot that is shared with Don’s Auto Services Center. I’m 8 months pregnant and had my toddler with me so I was definitely feeling frazzled as to what to do (especially since my husband is away on business all week so I didn’t have him nearby to come help us). I noticed the auto shop pretty quickly and walked us over there. The manager told me they did not do new tires, but he would put a spare one on for me so I could at least get my car to a mechanic who could. He and a few other gentleman working there put the spare on for me, and were very nice to explain exactly what was wrong with the rim/tire so I’d know what to tell a mechanic. After they were done, I asked the manager if I could pay them and he said “Nope-if it were my wife and child in this kind of situation, I would just appreciate someone helping them”.I could not be more grateful for the help I recieved today, and the kindness of the men who helped me from Don’s Auto Services. I will definitely be coming back for any future services needed!

Fr
Review №37

I wanted to thank Cliff and the staff for getting my vehicle in and out same day. I appreciated the update on my vehicle and was treated very professional. I look forward to bringing my business to Dons Automotive. Im an very pleased with my service.

Ch
Review №38

A big thanks to Cliff and his crew for the quick and superior service on my red 1996 Suzuki X90. Runs like a dream. You are the best!

Am
Review №39

They were pleasant to work with and paid my sister for her 19 year old car.

Ja
Review №40

Lie after lie just to get what ever he wanted. I bought a vehicle from him and having to go back for mechanical problems. All along come to find out from a real mechanic, is that It needed a new engine due to a major oil leak. To this day he will still rip people off and then refer them to someone else by the name of Scott. Watch out! They work together.s

Ro
Review №41

Took my 2007 F250 in for plug replacement and they broke off plug and dropped into cylinder. They couldnt get out so they called me to have towed out of their shop. The $250 spark plug replacement has now turned into a $9000 engine replacement for my $5000 truck. They didnt even offer to pay for Tow to my house and showed absolutely NO concern for Customer Satisfaction. Don thought $9000 was good price for new engine. I thought $250 was good price for spark plug replacement.

Sa
Review №42

AMAZING PEOPLE WOWOk so my radiator crapped out on me and I was super stressed about it. These guys got the job done quick and very well!!! They are competitively priced and have a great vibe in the shop (plus a super cute pupper named Ratchet). Great place, and whatever they did under the hood made my SUV drive better than Ive felt in awhile. 10/10 I recommend!

Jo
Review №43

Highly recommend, they are honest about estimates and amount of time to get it done.

Su
Review №44

My family has been trusting Dons with our vehicles for almost 30 years; starting back when it was a gas station with 2 repair bays at Wyoming and Montgomery. They have always done excellent work at a fair price and treated us well.

Ch
Review №45

Wow. Honest, dependable, smart. Its all good. Ive been doing business with Dons Auto Service since 2002. No regrets. Professional. When I cant fix it, he can.

ca
Review №46

My wife and friend were traveling cross-country and realized the friends cars battery was dying. I called from 2,000 miles away, spoke with Dee, and arranged for Dons to have a battery ready and waiting to be installed. The pair arrived, the battery was waiting, and 20-minutes later, they were back on their way...heading West. Service and people were exceptional and my wife wanted me to share their experience with others.

0
Review №47

They told me if they fix the problem while they diagnosed my car less than 30 mins it will be free. I thought wow cool Imma come over and let them check then for about 5 min they told me they fixed the problem. And they charged me over 100 bucks and they wouldnt let me take my car and leave and their words are fake.. Especially that fat white dude.. He looks racist. Worst of the worst. And that front lady is rude you can tell she is a stuck up.. All I wanted was to talk and she acted like shes better and all when I want to make friend because the phone call I made and what they said seems to be real and true but in person they are really bad services. I wish I can get 0 star and get them shut down.

Sc
Review №48

Ive been going to Dons for several years and will continue to do so. Great service at fair prices.

Ch
Review №49

Replaced my alternator, very competitive pricing and friendly service. Had a nice dog too!

Pa
Review №50

Very knowledgeable staff for all your auto needs.

Ja
Review №51

Wonderful customer service. brilliant techs.

jo
Review №52

Just needed a.c. in my truck. it was 800 dollars they had it for 2 days and now my truck doesnt stay on. The a.c. still doesnt work and they are telling me its because of something else.This place is a family owned joke!!!

JA
Review №53

BIG THANKS TO DONNY AND THE CREW FOR ALL THE HARD WORK AND GETTING ME BACK ON THE ROAD.

Je
Review №54

Best shop in town

La
Review №55

They do great work at a fair price.

ja
Review №56

Dependable, Honest service. we take all of our vehicles there.

Ri
Review №57

Good service. Friendly people

Ca
Review №58

Great people

LT
Review №59

Great

Information
76 Photos
59 Comments
4.5 Rating
  • Address:1314 Wyoming Blvd NE, Albuquerque, NM 87112, United States
  • Site:http://donsautoalb.mechanicnet.com/
  • Phone:+1 505-294-4900
Categories
  • Auto repair shop
  • Brake shop
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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