CALLDAN IS NO LONGER LOCATED IN OREGON!I encountered a problem with an external hard drive. I talked with Dan about it and decided to send the drive to him. Data recovery is an extremely time-consuming process and even though my data was unrecoverable (not Dans fault), Im still happy with his service and effort.Because the recovery was unsuccessful, he didnt charge me for his time or parts, unlike 99% of computer specialists. I would ABSOLUTELY go back to him for anything in the future! Professional honesty is so difficult to find nowadays and Im very appreciative of Dans customer service!