Bob is the absolute best! Not only is he professional but he gets the job done right the first time around. His prices are competitive. I have gone to many different places before I finally found Bob and Im not going anywhere else!
We were in town for the weekend dropping our son off to college. On the way down from our long drive my sons jeep blew a muffler. The drop off went well but I had to get the muffler fixed before leaving. After checking multiple vendors I settled with Bob at Meineke Right away, on the phone I realized this was someone I trusted. Bob was professional, informative, knowledgeable and fair in pricing. He went thru in detail all viable parts and pricing. That’s rare that a mechanic will do that !! You could tell Bob is a hard worker …. End result was a quality replacement/ repair finished ahead of his estimated time also it was a great value. I take great comfort in knowing that I have a long distance contact in Bob that i can reach back out to if my sons Jeep has future issues. Highly recommend !!!!
So amazing! Bob gave amazing customer service and was very honest and reasonably priced! Will definitely be back if I ever need anything for my car :)
Bob was great to deal with and took the time to do the work right when installing my catback exhaust. I would recommend him if you need some work done.
Bob was kind, explaining what he had to do and why in a very inclusive way. I would recommend him to anyone.
I called about ac repair and he did an evaluation with an upfront cost. He was honest about how serious the problem was and saved me hundreds. I will be back for any other repairs I need.
Bob saved me AT LEAST $900 from dealer repair quote. Super quick fix. Done in less than 30 min!! Looks like I’ve found my new repair shop for all 4 vehicles.
Reliable and straightforward. Bob always comes through for you.
Would be great if I could actually talk to someone without getting hung up on
Ive been going to Bob at Meineke for four years. He is a tremendous professional with an excellent reputation. I highly recommend him to anyone that needs to maintain their vehicle(s). He is my first call for anything related to my vehicle.
I had a NYS Inspection performed and an oil change. Wonderful quick service!
Bob was very nice, he explained everything to me and advised me of the duration. Super quick and professional. I will be going back to this location in the future
Clear conversation about the work needed, tells you what to expect time and money. Bob runs a mature efficient garage, nothing but the best!
Bob explained everything that needed to be done. Performed the the tasks in a cost efficient manner.
I love my experience going to the shop! The owner and workers worked very hard on my car. My car was done less then an hour to my surprise and with no issues. Their very reasonable with their pricing at the shop very affordable. I will in courage anyone who’s looking to get a problem fix quickly, professional, affordable, with great workers who have a years of experience should go to Meineke!
Excellent shop! A hidden gem.Fair prices and a good vibe
Tried to overcharge me by $300 (600 in total) then call me back and offer me a fake fix for 300... I went to another garage and he did the whole job including labor for 350 ... not 600
We were taken good care of by Bob over at Meineke. He took us in the day of and was able to fix a problem we were having with our ebrake without ordering any parts. He was also a bit busy that day but he stayed a half hour past closing trying to get us our car back before Sunday which was really nice of him.Edit:Turns out the job wasnt done properly. Less than a month later, our ebrake had the same issue so we had to take it to someone else and get it repaired again . Giving it 3 stars because Bob was nice and tried to help us out.
Very courteous staff. I had an emergency noise and issue and they got me in pretty quick. It was exactly as Id expected given the sound. They gave a very fair price on both parts and labor. Im generally one to keep loyalties to wherever I go for services and arrived there today since my usual shop was closed. Gotta, giving them a run for the money. I do recommend them. He even gave me good recommendations for unrelated services they dont do there.
Brought my car in for muffler issue. He did not try and sell me the most expensive. Was able to figure out a workaround and keep the cost way down. Work was done extremely fast extremely professional and I will definitely be going back for all my repairs. When you find a shop that doesnt try to take advantage of the people it is a rare occurrence and is great to recommend to everybody else. This is my first time using them but it definitely will not be my last.
Great place, had a weird sound happen to my car during a turn and I brought it here on a Saturday and Bob was able to look it over and give me a peace of mind that nothing is wrong with my car. Would definitely recommend, Bob was great, would not force work that wasn’t needed and he was honest and upfront about it all. Will definitely bring my car back in for future needs. It’s also great that they are open Saturdays.
Bob was very nice to me, he made me feel comfortable with their service, I will go back. His customer service was very good, thank you Bob😊
Dude talked me off the phone so fast didnt even try to help me 🤣
Bob at Meineke is the nicest guy. I always have a great experience anytime I go to Meineke to get my vehicle serviced. They have great customer service, does a superb job, and will have your vehicle back to you within a very short timeframe. I love Meineke!!
Fastest and nicest service I have ever received at a auto repair shop
Bob at Meineke is the best. Whenever I am in need of car repairs, I show up there and Bob comes right out and takes the time to listen to me. Tells me up front what work will be done, when it will be done and how much it will cost. He is very reasonable in price. Extremely reliable. I have had 2 cars serviced by Bob and not once have i ever had to bring it back. I cannot say enough about Bob and how timely and efficiently he handles things. I give Bob and Meineke 10 stars!
Great service! Only use them for allrepairs and updates
Great mechanical expertises, but customers waiting room could be improved by having an AC or vans during summer time.
Bob and his crew provide meticulous and practical service. We’ve brought both family vehicles there on several occasions, and are enormously pleased. Bob beat our dealer’s cost for an extensive heater/engine repair for our family van, and worked proactively with our insurer (mechanical breakdown coverage) to make the process nearly effortless on our part. The work is always done right, several months have passed and it’s running smoothly. Bob is also patient with questions and thorough with accurate answers. Wholeheartedly recommended that vehicle owners give this trustworthy shop a try!
Excellent customer service provided by Bob and his team. Truly happy with the exhaust work done on my Camaro SS. Next stop, tune shop....LOL.
Bob has always been helpful and provides reasonable and honest repair/service cost. I always bring my vehicles here for service. Great job Bob and team!
The mechanics have become my go to for anything that goes wrong with my Ford focus!
I go to this repair shop with all of my families cars. Bob is extremely fair and very good at what he does. He is extremely helpful when you need your car In. Pinch. Also Bob is extremely honest mechanic he will not try to charge you for something that you don’t need goes over everything with you. I’ve been going there for the past five years and enjoy his company while waiting for my car also.
Probably the first time leaving a garage that I didn’t feel taken advantage of. Bob was extremely knowledgeable, transparent quick and convenient. If I’m ever in the area and need servicing, without a doubt, I would choose Meineke.
Professionalism at its best. I had to be to work and and had a car emergency . I was able to book appointment got parts delivered and put on all in 1.5 hours .InspectionBulb replacementTwo new tires and wheel alignment .Always the best experience at meinekeAlbany Central Ave
I got my 2019 Charger r/t’s mid muffler swapped with vibrant 1794’s with them and they did an awesome job! I highly recommend this place if you want to get your exhaust done.
Bob is a great mechanic and has been very trustworthy with me, even when answering my question means less work for him. I keep going back because they do excellent work and i trust their answers.
Very helpful, and reasonabl priced. Great service. Ill definitely return if we need another repair
They were professional and quick- able to make a repair that another shop said would take major exhaust work, saving me over $1,200.
Bob is Excellent! Prices are great, work is done quickly and properly ! I found my go to mechanic very pleased.
A good place, very trustworthy. Bob always gives me good service, and the prices are reasonable.
Excellent & efficient service.😊
Bob at mieneke is good people. Explain what u need done and he will do his best to help with your spending budget. Great mechanic. Great guy. Thanks as always.
Bob took a look at my car and gave me a fair price. He is very friendly, honest, and personable. I live a couple of towns over (approximately 20 miles) and refuse to go anywhere else.
Bob is a very fair and honest owner of this franchise, I was very pleased to be working with him.
Thier work standards are good. The place need a little updating. I went to the right place. 😌
Bob was awesome and worked on trying to get me a fair price. Even better I had a coupon. Gave me the best brakes for my car and everything is working well.
Came in for few things to be done on my Honda so far so good. Bob is ok by me he answered all my question and he wont do work he cant do. Which is good because most say they can and you end up with nothing but more problems then you started with. I will be back if I need too, for my first time experience owning a car he made a stressful problem go away. Thanks Bob and crew.
Bob was extremely helpful and friendly, and the service was quick and affordable!
Been going for years always great work!!
Friendly service, with a mechanic I trust. Bob tells you the truth about what your car needs and what it can wait on.
I like bob a lot always friendly and kind
Bob was very helpful and efficient with fixing my tire. Thanks a lot.
I will give them 10 stars if I could but the system allows me to give only 5 stars, but this meineke branch is the best out of all, theyre are fast honest and BOB is the greatest, thank you for helping us out .Owner of express transportation.
I just had a very good experience at this shop and I highly recommend Meineke and Bob for the quick and qualified service!
Great service and price. 1021 Central Ave. location.
Well, I didnt call for regular work. Bob answered. I called to see if I could get some small exhaust tubing scraps for my project, which is rebuilding a strut. When I explained this he cut me off and said we dont do that, not us, you need a speed shop and before I could clarify that I dont want them to rebuild the strut, I just want some scrap tubing, he cut me off and repeated Not us, we got insurance to worry about and then Bob HUNG UP ON ME. So, if you want someone who is neither understanding nor polite to service your needs, I highly recommend this shop.
Repeatedly go to Bob for some of the best customer service in Albany. Always goes above and beyond what you ask him for.
I called about a check engine light and the man who answered was very rude, would not let me get what i had to ask out and told me he declined to work on my car because of a check engine light when that is exactly what i was calling to figure out how to fix!Never again! Work on your customer service guys!
Very rude over the phone and wont be coming back again ever bob isnt good at communication skills
I was taking advantage of..He never asked me if I wanted him to change anything!!
Great and fast service.
Great customer service and Bob was very helpful.
Stopped in to have a bearing pressed out. The staff had me in and out in the time they quoted.
Bob is notorious for bait and switch on the oil change. “We don’t offer a basic oil change” he will say. Also, make sure he doesn’t charge you an oil disposal fee. He’s gotten ticketed by the DEC before for charging an illegal fee.
Been going their for years, same guy been their from the years Ive gone, only thing not his fault companys go up to stay with society so have to deal with it
I was told my another car repair shop i need my brakes fixed. I went here to get a FREE brake check. The worker told me I dont need them. Then he brought me in the back to show me.
Hard to talk to wants nothing to do with a simple fix.
Very honest
Knowledgeable and helpful.
Great job!
Great service.