My sales associate is Chad Mills.He took my questions after closing time on a Saturday, which I thought was awesome! I wasn’t expecting that.He answered all my questions prior to arrival. I was absolutely pleased with his professionalism and his knowledge( I’m not the easiest to impress..).From the beginning he was an absolute Pro! We made a deal, and he got everything lined up quickly. I then sat with Cindy in finance, also a absolute Pro!I will recommend Toth and Chad to everyone! Well done to all involved!
Keith and Cindy were awesome as always.Keith went above and beyond to get me the vehicle I wanted, a great price on my trade in and a final deal that I was happy with despite the vehicle shortage we are currently experiencing.Cindy was very pleasant and worked hard to get me the best APR possible on my loan. The process was smooth and took less time than I expected.
Mike Dobson. Mike Dobson was the absolute best part of the car buying experience. Mike showed us absolute kindness and has created a lasting friendship, he came in to work on his days off, and would stay up late answering any questions we had. Working day in and day out until we got that car we wanted. His efforts and his compassion revitalized our car buying experience and made it so simple and easy. Mike isn’t just a salesman he’s an amazing guy who’s invited to my wedding. Absolutely the best guy to buy a car from on this planet. Why is he not the CEO of Toth?
Chad Mills made buying a new car super easy. I appreciate that he took the time to show me everything about my new car before I even left the lot.
Josh Toth was awesome to work with! He made the whole process easy! He was very professional and the dealership had a great atmosphere. I will definitely be going back when my lease is up. I recommend anyone to go see Josh Toth at Toth Buick-GMC. You wont be disappointed!
Each time I have our vehicle serviced at Toth Buick-GMC they exceed my expectations..Their Customer waiting area is flawlessly CLEAN...!!! each and every visit...No dealership in the Country is consistently Cleaner and their Professionalism is as good as it gets....They are the BEST....
Ending my lease. They were extremely helpful in the details, Just returning the car without getting a new one. Made the close very easy and very accommodating in what needed to be done. Bought out lease which was beneficial to both, as they got a very good vehicle for resale. Will definitely work with them again.
If you’re looking for a dealership that has good fair prices, awesome customer service, and you don’t have to be on edge for fear you’re going to be taken advantage of, then this is the place to purchase. I’ve known Nick Toth for many years and finally bought a truck from their family’s dealership. Was totally impressed with my experience there. Nick Toth is a kind fair person that will do his best to take care of their clients. I’ve also talked to Keith off and on over the past few years and finally had the pleasure of them having what I was looking for and being able to buy from him. Those 2 guys will give you an incredible buying experience without pressure. They are good, fair and honest guys. Cindy, the finance manager made the transaction smooth and probably one of the fastest quietest I’ve ever experienced in the finance office signing papers. She had everything ready and made it happen quickly and efficiently. Joe Boza the service manager, Samantha Akins (the service adviser I dealt with) both took the needed time to make sure I had the needed info and made it for a great service experience like you will rarely see in this day and age. Dan and Dave in the parts department are the same as in will take the needed time to make sure you have what you need and your questions are answered. Last but not least you will get the absolute pleasure of finishing your experience at that service department with Kathy. She is a sweet dear soul that if you have the pleasure of getting to meet and work with, it will brighten your day!I bought from this dealership because over the past couple years I noticed different things that made them stand out making me want to do everything I could to buy there once I was ready for my next new truck of which happened a week ago.
Easy deal, didnt have to spend hours at the dealership. Great communication between everyone involved.
Always friendly. Thanks for making this a fast appointment.
Jim Hassan was very helpful, awesome salesman. Nothing bad to say about the whole experience, very pleased.
Great place to work and to buy a vehicle! Family owned and they do care about there employees and customers. I’m not sure why you would buy from any place else.
I drove 3 hours today to go look at a vehicle at this dealership today. They had told me multiple times the only thing it needed was cleaned and a couple interior door handles and there was a chip in the windshield. There was literally so much damage to the vehicle the cost to have it properly repaired would have been almost as much as the $13k they wanted for the vehicle. Another dealer that will say anything to get you in the door!
Rob and the Team were fabulous.. Great updates and timely feedback which is so important to me.. Thank You!
Thank you for reviewing my comment but quite frankly Mr. Toth where theres a will theres a way. When I showed up to your dealership Saturday morning my car was reviewed and my husband and I were told it was not covered, that the new headlight assembly would be ball park $1600. My husband approached service for help which we were directed to the sales manager who in return said he would speak with you. A policy claim was placed with GM which we were told the help I would be getting would be $300, around 20%. I would be looking at paying $1300. I understand that things like this are unforeseeable, but but the right thing to do would be to fight for your customer, and to do whats right. When I purchased a used certified vehicle that is 4 years old for top dollar in excellent condition I expect that to be true. Frustrated, I took my vehicle to Lavery where I expressed my concerns. They promised they would do all they could to help me. By no means was it Laverys problem to deal with but they said they would check it out and see what they could do to help. When my headlight wasnt covered they also proceeded with the gm policy claim. I was told GM covers 50% of the claim leaving me with $800 to pay. The service writer went above and beyond and pushed for extra help on this matter, explaining that I was a new customer and that she wanted to see me stay with GM. Guess what Mr. Toth, they covered it! Why did GM tell your company they would only cover 20% but told Lavery there would be 50% coverage. Why did a company that I put my faith in not fight for me? When you truly care about your customers youll find a way to make things right. A good experience at a dealership is important when things go right, but even more important with things go wrong.
Walked away today with a gorgeous ride Thanks Nick I appreciate it very much. Russ and Nick exceeded my used car expectations.
Keith Rittwage and Cindy Loudon were fantastic. Very personable and accommodating. I look forward to dealing with them again in three years.
I traveled from North Carolina to purchase a pre-owned vehicle from them with only 2k miles on it. Very disappointed that Ive had to take my vehicle to the dealership here in NC four or five time for issues. The last time i took my vehicle in i found out that my vehicle was in a wreck...This information wasnt disclosed to me at time of purchase and wasnt posted to the carfax. Very disappointed that a retired disabled veteran could be treated this way. Nick i understand what your saying and i shouldnt have to contact your sales team. If they were made aware of a faulty vehicle they sold to a client they should of contacted me to see if the problem has been resolved being that the dealership is a family based dealership. No disrespect to you and your company but i feel like you staff sold me a lemon and they knew it. Oh by the way the car is back in the shop being look at. I think it been in the shop more than Ive been able to enjoy it.
By far the best car buying experience I have ever had! I found my truck online and came into the dealership to learn more about the truck and to test drive. I was provided all of the info I was seeking and bought a few days later. No shenanigans, no pressure whatsoever. Stop by and see Nick or Josh if you are considering a new or used car. KEEP UP THE GREAT WORK!! THANK YOU!!
I work in finance at a car dealership and when the best man from our wedding needed to get a car for his wife I knew Id have to look for a great place for them to get the vehicle they needed. Being out of state I felt a sense of duty to make sure they had a great experience. I did some research and found Toth. A family owned and run dealership with excellent reviews and fair pricing. I felt confident having my friends go there and sure enough Toth delivered! They had a wonderful experience and were treated with respect. Thank you everyone!
Having your car in the shop on Friday the 13th for an unknown engine noise is scary enough. But I am thrilled at the customer service I experienced today.I am currently near the end of my first lease with Toth and this was my second time in for service (other than routine oil changes) and I couldn’t be more pleased. It ended up that I had a critter nest in my motor. They fixed the problem and treated me so well I just can’t help but recommend them. I had thought of looking at a different manufacturer for my next lease, but today sealed the deal and I can’t wait to work with them on my next vehicle! Thank you Joe and your team in the service department for making my day after a really rough week.
Everyone was very nice and easy to deal with
Toth Buick Service Department has some awesome workers. The retired guys that drive you to work are very friendly. (This perk is very helpful to me as a single woman.) Samantha goes out of her way to make sure her customers are satisfied. She is always friendly and very helpful. The waiting room for customers getting their cars worked on is very comfortable. The coffee and cookies are a nice perk!
If no stars was an option I would have selected that. Dont make my mistake. Dont buy here! I first inquired about a truck when they listed it on a Wednesday. On Thursday they raised the price $3k. I had to argue through an extremely unpolite salesman to get the price back to the original asking price. After driving it home I noticed a vibration in the brakes. I asked if I could get it fixed or return the truck (5 days after I purchased) and they were unwilling to help with either. Like I said, think twice before you conduct business here.
Great place to buy a car and have one serviced.
Nathan Kraft was very knowledgeable about the vehicle we leased and showed us every function it had. Couldnt of asked for anyone better. Thanks Nathan
Toth Buick-GMC is still family owned and operated, and they definitely go the extra mile. I’ve always purchased their extended warranty with all of my vehicles and there had never been an issue when needing something fixed. They have went above and beyond to be sure that all of my needs were met. Their sales team is always comfortable and never pushy. Their service department has always gotten the job done right and has been very communicative. Did I mention they have the best coffee and cookies around? Toth Buick has a customer for life with me!
Definitely a 5 star place. I didn’t buy my Terrain here, but I’ve taken it here for service and Billy is awesome. Listens, accommodating, and worth 5 stars in customer service! I will definitely be coming back for future service/maintenance needs. Thank you 😊
Nick and his team do a great job!
Highly recommend working with John at Toth. He is a true professional. We had the easiest and most pleasant car leasing experience imaginable. John was responsive, patient, and got us the exact car we wanted for the right price. The most low-stress car shopping experience you could have.
Always a great experience! Wouldnt go anywhere else!!!
Toth made the Car Buying Experience Great Again! We had the opportunity to handle the purchase of our car from the convenience of our couch - were a busy family with two young kids. My wife and I did our research, knew what we wanted and Bill Jones and John Winkler exceeded our expectations! We spent less than 45 minutes in the dealership finalizing our paperwork (huge thank you to Cindy as well having everything ready to go) and learning about all the cool features our new Enclave offered. If youre looking for fair, upfront pricing and customer service on the back end - see John and Bill at Toth for your next ride.
I have a 2013 GMC Terrain and they were doing an oil consumption test on my vehicle. They had said it was full every time! After 1000 miles my car had hardly no oil in and I had to have it towed! The dealership that then took care of it gave me a great deal and helped me out for a good price. Toth Buick was going to charge $3000 for a timing chain job. I was charged $850 at another place and the assistant manager said they probably drained all of my oil out! So he was very unhelpful! I will never be going back.
Always understanding about needs & never pushy trying to sell other services.
If you’re in the market for a new vehicle, John winkler is the best In the business! He is very knowledgeable and will do everything he can to make it as simple and stress free as possible! I’ve purchased multiple cars from other dealerships and John is the only one who took the time to go over everything with me and made sure I got the most for my money!
Have been to a few other Buick dealerships that did not come close to the fairness and treatment my husband and I received from Toth Buick. Thanks Gerald F and Bill J for making this lease the best experience. Family run business that gave us a great deal. Cannot ask for more than that.
Never felt pressured snd thought we received a very good deal!
I have had nothing but a great experience with Toth Buick since I bought my car there 2 years ago.
Friendly, fast service.
Samantha was great as always. Also everyone so quick and nice
Prompt, professional service by all employees.great servicenice clean facility, keep up good work
They have no knowledge of diesel maintenance at all . 1st problem glow plugs went on for 6months and another dealership had to fix. 2nd problem DEF fluid leaking on ground when filling . They tell me nothing they can do on a vehicle that is still under warrantee .Again another dealership figured proplem in 2hrs and some new parts. These people are lost. Will never be back to this place to buy a new truck ever again.
What an amazing experience again with Josh at Toth GMC. Always treated like family definitely would recommend anyone to this friendly dealership
I first started working with John about getting a car. He really helped and understood my situation. I came back Saturday and worked with Josh, he picked up where John left off and was able to get everything together for my new car. Everyone was so nice and helpful!
Everyone was very friendly and professional
Sam Akins is awesome. She always stays on top of what is going on with my car and keeps me informed along the way. She lets me know what the cost will be before they start the work. I know I can trust her. She is the reason I keep coming back to Toth!
John and Bill were absolutely amazing.... Really the whole team was! They did absolutely everything they could to get me into the GMC Acadia I wanted. I won’t go anywhere else from now on! Thank you again for everything!
I was VERY HAPPY with my experience at Toth Buick-GMC and would be giving a 5 star except for one issue that turned into a bigger issue. This issue should not have happened with a 2019 vehicle with less than 10,000 miles and it could have been taken care of before I drove it off the lot. There was an issue with the driver side blindside alert system. I brought this to the salesmans attention during a test drive. He said it could easily be taken care of. Then when I was completing the purchase, I asked about it and he said to just take it to my local dealer. Which is fine, however, it required a trip to another dealer when it could have been already taken care of. Then, a day before taking it in for service, ready to leave for work in the morning...I have a dead battery. My guess is (but I am no expert) it was caused by the blindside detection system, that had a loose connection. Yes, covered under warranty, but aggravation that could have and should have easily been avoided.
Just got an estimate on body work
Friendly staff assistance. They provided prompt service for my vehicle. Clean and sanitary area following social / physical distance guidance.
We had been looking for the perfect vehicle, at an affordable price and found more than we could have hoped for in our Buick Envision. This is our fourth vehicle from Toth Buick and it was the best experience yet. Thanks to everyone for making this so easy but especially to Steven Johnson for getting it all together and perfect in just a short evening visit.Bravo on your excellent staff Toth Buick. We appreciate you!Tim & Terry Lee
Bill and antwone are very good professional guys. They make the experience pleasurable and relaxing. Not to mention go well above and beyond to take care of you
Samantha Akins is an amazing service rep. She takes great care of us every time we bring our vehicle in for servicing. I highly recommend Toth!
We had our first experience with Toth and our sales rep Jon Bird. I can confidently say we will be back again in the future. Every person we encountered was friendly and quick to answer any questions. They made the process smooth and pressure free. It a much different experience than our visit to a different dealership a few days prior to look at the same vehicle. Happy that we were able to do business with the wonderful people at Toth Buick-GMC.
Toth Service did a great job on my car fixed the problem quickly! Rob Johnson took excellent care of us. Incredible customer service!
Great customer service from the whole team at Toth, especially Chris and Nathan! They made the whole process very simple from beginning to end. Easy to talk to and quick to respond to all questions, nothing else I could ask for. Thank you!
Toth Buick is a family owned business that hard to find these days. Everyone makes you feel at home in sales or in the service department. As long as Samantha works in the service department I will continue to take my truck there for service. She always goes out of her way to make sure everything is handled with my truck.
Toth Buick is a great place to purchase a vehicle. They always treat me like family! Samantha in the service department always takes great care of our vehicles!
Very smooth transaction. Very knowledgeable staff. The process was quick and efficient. Couldnt be more happy.
Love my car! Toth made the process so easy purchasing my new car! Larry Wade was wonderful! If there was anything, I was told my car would be detailed and the carpets werent even swept when it was in for service. I had purchased the car before it had even had dry ink of being available, so the detailing was supposed to be done after we purchased it.
The entire experience went easy and smooth. I had Keith Rittwage as my salesman. There wasnt one time that I felt pressured or uncomfortable. On top of that, Keith knows his stuff. I look forward to to buying my next vehicle off of him, through Toth!!!
My son bought his first car at Toth. It was a really positive experience from start to finish. Everyone was professional and courteous from the moment we walked in the door. Our salesperson, Rob, did an outstanding job explaining the details of the car, wasnt a typical pushy car salesman, and was extremely knowledgeable about Buick in general. I was impressed and am certain we will return to Toth in the future.Follow up: I originally posted the above comment shortly after we purchased my sons car. I am amending my review not because of the service we received from our salesperson, Rob, but rather, the follow up. We paid sticker price for the vehicle, which was our choice, but we were supposed to have received a key fob with the car - which is not an unreasonable request by any stretch. I called the dealership to follow up on this and found that our salesman was no longer with the dealership, which turned out to be unfortunate, because I have no doubt that he would have followed through with this simple task. Unfortunately, the assurance of receipt of something as simple as a key fob was not something that Toth was willing to provide. At the end of the day, after multiple attempts to reach Mr. Toth, I was finally advised that while he was unwilling to provide a key fob with the vehicle, he would be more than happy to provide one at the cost of $99. At this point, its not just the $99 that is offensive, nor the fact that it took nearly a month for one of the owners of the dealership to return a phone call, its the plain fact that after paying sticker price for a car, in the end we didnt receive something as simple as a key fob, which by todays standards is a pretty typical request. Disappointing to say the least. How you treat your customers AFTER the purchase is just as important - maybe even more so - as how you treat them prior to the purchase.
In my opinion the key to success for Toth Buick is their genuine care for the customer above all. From my initial call to Sara explaining my situation and kindly referring me to Chris Morehead, giving me options that never entered my mind, and Cindy finalizing the sale, turned a stressful situation into a true blessing. Thank you so very much!
Hands down the best experience I’ve ever had. I got into an accident on 76, I called my insurance and then called Toth to make sure I could drop in the same day. I pulled into service and was greeted by several people including the owner, making sure I was okay! My truck was handled and back in the shop in minutes, with a loaner gassed up and pulled into the service drive. Was treated like a king, class act staff and A plus treatment.
Samantha Akins was wonderful to work with!! She gave superior customer service! I work in the customer service and she went above and beyond! You are lucky to have her!!
This was the Best Car buying experience I have ever had. The Personnel at Toth are professional and extremely courteous. Keith was very personable and made me feel comfortable. He listened to me and kept my interests at the forefront. My experience here was also very expeditious but I did not feel rushed quite the contrary these people are just efficient. I am a Happy Customer who will recommend this dealership as well as Keith to my friends and family. Thank you Keith and Thank you Toth
DO NOT get any service work done here or waste your money. If I could give a negative 5 star it still wouldnt be low enough. They will not do what you ask them to or fix the issues you have. Plus you will have to inspect your vehicle to make sure they put everything back on your car that you had on it when you handed it to them. Mine was missing a trim cover. And not some tiny trim piece a very large piece. Something very obvious. Then they made it seem like I was lying by saying.....Are you sure it was even there....How would you know....or Did you even have one. You tell me what that sounds like. Then guess what, they just happened to find it and not even a sorry. Plus quoted me a price of $110 only next to tell me it was $234.This was after it should have been done the first time it was there. When I told them it was bad and needed replaced. Plus my first bill I was charged incorrectly but that never got handled either. Go figure. This is the short version because Google only allows these to be so long. Now I was extremely nice through this whole ordeal. Never got nasty even after I found out I was charged for 2 hrs of labor for a job that takes literally 10 mins at the most. There are YouTube videos to prove it too. Just to make sure I contacted a few other shops to ask them about it and all of them said I was taken advantage of....insert sarcasm... Geee isnt that nice. I even went as far as contacting the owner. Ill just use initials N.T. he knows who he is. Seemed like he cared when I talked to him. Said he would find out what happened an call me back. I even told him I grew up in the service industry because of the family business and that I am an engineer. Trying to help him understand where I was coming from and knew what I was talking about. Well it was a different attitude when he called back. Here was the take away from that call. I was too smart about cars and find another place to go. They dont need people like me to tell them whats wrong with my car because they know best. And all they want are people that come in, pay, and leave. Funny how it went from let me help to get out. All I can say is take your hard earned money and go anywhere else. DO NOT give this place money for anything. Nobody should be treated this way. It could have been handled so much better but this is the way places do business anymore. Now Im sure the big boss man will get on this post and make it seem otherwise but we know differently now dont we. So have a wonderful day and save yourself from headaches like this place. Thank you and have a great day 😀
John did a superb job answering all of my questions in more detail than I needed. His service and professional manner were quite refreshing. In the future, if Im in need of a vehicle, or know someone who does, John will be the first person I call. Overall, a truly outstanding experience!Thanks again for everything!!Steve Moreland
Worst service I have ever had! The service manager is a joke, probably never worked on a car in his life. This guy wouldnt even talk to you directly, he told these kids what to tell me instead of coming over and introducing himself like a manager should do. Then they had 3 different kids driving my car around while he and another kid sat at his desk playing on the computer. Never take your car in for service here, its a joke! Me nor my family and friends will ever return here all because of one idiot that wants to play manager and has no knowledge and cant communicate with customers!
I have always had a good experience at Toth Buick!
Very nice people to deal with and a super service department. Did I mention, they are prompt on making appointments and then get the work done quickly in the service department. I also never had to take my car back a second time for the same problem.
I worked with Josh Toth a salesman at Toth Buick GMC. Through his expertise and knowledge he found me a suitable car that fits all my needs. Would recommend to anyone that wants an easy and affordable car buying process.
Samantha Akins in the service department is a asset to your company, she is always willing to go the extra mile!! She has one of the most difficult customer service positions in any industry, but is always pleasant and truly concerned for your problem. She constantly strives to exceed your expectations!!! I cant say enough as to how lucky your company is to have Samantha represent your service department
We purchased our Yukon Denali from Josh this year and had the best buying experience ever. He was spot on with all aspects of the purchase and we highly recommend him to all our family and friends.
For what it’s worth, Toth Buick-GMC has my highest recommendation. My salesman, Antoine was absolutely phenomenal. I told him what I wanted, what I could afford and he manage to manifest that into 4 WHEELS.! I told him I wanted a remote start and AWD to be ready for the winter. That is exactly what I walked out with. Just want to give a big thanks to Antoine and the whole team.! I LOVE MY CAR.!!
The most honest shop to take your vehicle to! Excellent on time service to Samantha Akins and Crew!
Sam always takes really good care of me when I bring my car in for service!! Shes awesome!!
Brought my car to toth buick for an oil change. Rob Johnson got me In quickly. thanks again
The best car buying experience that I have ever had. Sales folks are extremely knowledgeable and there is no pressure. Josh Toth is great to work with. The entire staff is courteous and professional. I highly recommend this dealership!
Toth always seems willing to work with me to get the deal done and Kieth really puts forth a great effort for his customers. I have purchased six vehicles at Toth through Kieth. I see no reason to go anywhere else.
Excellent service department! Samantha is my service advisor and she always goes above and beyond to make sure everything is taken care of on my vehicle.
The staff at Toth is not only friendly and knowledgeable, but also HONEST! They will assist you in any way possible! A shout out to Keith👍 - I definitely recommend Toth and will return again next time!!!
I took my truck in for a stabilizer bar to be replaced, which was done with no issues. However I was told I needed front brake pads and rotors replaced. I decided to do this on my own and put it off several months because I wasn’t having any signs of worn brakes. When I popped the wheels off to replace the brakes 3 months after I was told I needed new ones, the current pads looked almost as good as the brand new ones I had bought. I’m glad I didn’t fall for their several hundred dollar attempt to get more money from me for a problem that didn’t exist.
Worked with Rob Johnson and he did an outstanding job assisting us with our perchance!
Family owned and run place that cares about their customers 100%. I purchased my car here and Sam in their service department makes sure I stay updated with any maintenance with a smile on here face. If you want a personal experience highly recommend Toth Buick.
Always use rob johnson in service! He’s knowledgeable and will go the extra mile for his guests!
Nick Toth and John Winkler are great! They treat you like family. Very friendly and helpful!! The absolute best buying experience!! Cindy in the Finance office was very friendly and helpful as well! Highly recommend buying your next vehicle here!
Toth is an excellent company but that is GREATLY due to the part Samantha Akins plays in giving awesome service and ALWAYS doing it with a genuine caring smile.
Tony was well informed, personable and helpful. It was worth driving 60 miles from Youngstown We love our car, feel we got a decent deal. THANK YOU
Toth provides an excellent customer experience during and after buying a vehicle. Their service department is the best. I drive 45 minutes, passing several other dealerships to buy from Toth and to have my vehicle serviced. They are that good!!!
Rob Johnson took wonderful care of us! Toth did an amazing job solving our problem! Thank you!
The most seamless car buying experience ever. Less than 2 hours total including test drive, locating the exact vehicle I wanted, delivery withing a few days and most of all the short financing process. Thanks Chris Moorhead!
Got my car worked on and Rob Johnson was very knowledgeable and helped get my car up and running! Thanks
Sam is awesome I came in and she helped me a lot thank you
Very at-home sales people that made the experience relaxed. Ive always had great service here, and its apparently what theyre known for. Id certainly recommend them to someone looking for a vehicle/service work!
The service department is top notch!!! Mrs.Akins really knows how to service the customers!! I will come back every time I need service!
Great business owner. I would recommend coming to this dealership 10/10 times. Great people.
You wont find a more honest, reliable, and no pressure sales team in Ohio. Absolute best prices and they will work with you until you are happy. We will continue to only purchase our vehicles from Thoth. Theyve got a lifetime customer no doubt!
Everything went well as expected for an oil change. The inspection was confusing because tire tread depth and brake pad thickness were better this time than on my previous visit. Makes you wonder about the thoroughness of the mechanic.