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Pest Patrol
782 E Hwy 80, Abilene, TX 79601, United States
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Pest Patrol

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Au
Review №1

I contacted Pest Patrol due to having spider, ant, and scorpion issues. Office staff was friendly and informative. Branson was my technician. He was punctual, friendly, and professional. He willingly answered every question that I had and was happy to explain the process. I appreciate the fact that this business is local and family owned/operated. Based upon my experience, it really shows that this is a family oriented company that cares for its customers. I will definitely continue to use Pest Patrol and will recommend them to others as well.

Gr
Review №2

Weldon is a consummate professional. We had a termite infestation about a year ago, handled quickly and effectively, at a fair price. We were given a one year guarantee, and just recently got re-inspected, all clear and only $120. The technician arrived on time and even called before arriving, and I was able to call and pay by phone, since I was not at home. I highly recommend Pest Patrol for all your pest control needs!

EO
Review №3

West Texas Pest Patrol is the best. When they came in to my antique store to spray in 2017, I asked, how long to until I schedule the next appointment? the answer I received was, you wont call us back it was true, I call West Texas Pest Patrol every time someone moves out of one my rentals. and I dont call back for any house they spray, I will call them for every house that a renter leaves from now on. Best group of people ever!

Ja
Review №4

I chose Pest Patrol because of their great company reputation and reviews. They seemed like a very professional and reliable business to deal with. I specifically asked for Freddie to perform our initial inspection and pest treatment because he was mentioned in numerous customer reviews as being very knowledgeable and excelled at customer satisfaction. The reviews were all correct; Freddie was very knowledgeable and understood our specific needs for our house. He was very courteous and professional during the entire service call. He sprayed the interior and exterior of our home, and fogged our attic space. Excellent quality and customer service for a fair price; all with a guarantee. We highly recommend Pest Patrol for all your pest control needs.

Er
Review №5

Will be using this company in the future. Very professional and not pushy with services. Offered advice about cheap ways to fix some issues we were having. I highly recommend them even if just for an inspection.

Ma
Review №6

JD did a great job! He was Punctual and thorough. The price was affordable for the services I had requested. We will definitely be using he and Pest Patrol from now on.

De
Review №7

We have used Pest Patrol and JD for several years now. He is always punctual and extremely professional. He is thorough, being sure to get every inch of living space and yard coverage, so we are comfortable in our home. If something ever comes up in between our quarterly sprayings, all we have to do is give them a call and he comes right back. I highly recommend pest patrol and any of their technicians but JD is our favorite.

Jo
Review №8

Brandon was professional, proficient, punctual & polite - a real pleasure to have service our home. We appreciated his competence, confidence & courtesy.

Su
Review №9

Signed up for monthly mosquito control and was totally ripped off. The “bucket” did absolutely nothing and they claimed they came out to fill it every month but never actually did. It just sat there dry while I was being charged and when I called them out they wouldn’t give any refund. I asked what had been happening at my house for the last month and told them if they could give me the answer, I would believe they had actually been there. They couldn’t tell me we had been painting??! Really, who could miss that? Dishonest company with a gimmicky product. Stay away!

Jo
Review №10

The guy who came out was super nice and informative. He told me what to expect and everything! I would totally recommend. 5 out of 5!!! And the price was great!

Ki
Review №11

Charles was respectful, prompt, and professional. Thank you for the great service! This is the second time using them and i am definitely not dissappointed!

Na
Review №12

The inspector was prompt. He explained what he was looking for so I could recognize problems in the future. He answered my questions and was very courteous. I didnt have any problems, but I will definitely use Pest Patrol for any needs I may have later.

Ja
Review №13

Love love love Pest Patrol. They keep my home free from creepy crawlers of all kinds. Ben did a great job and I always appreciate their excellent service.

Aj
Review №14

They were on time and fabulous. He answered all of the questions we had and was very in depth about what he was doing. The cost was reasonable and we will use them again!

Ti
Review №15

Everything was fine (though I have not received the receipt that was supposed to drop in my email). We have used them before and will use them in the future. No complaints!

Gi
Review №16

Branson with Pest Patrol was extremely prompt and professional. The office team scheduled me right away, gave me all the information I needed to prepare for the spray. Always love business with locally owned businesses.

Ja
Review №17

It is always a pleasure doing business with Pest Patrol! Branson is very polite and extremely helpful.

Da
Review №18

This is my second year using West Texas Pest Patrol. JD was my service person. He is always friendly and informative. The first year was an invasion of ants, for NO good reason! JD came out and sprayed. NO MORE ANTS! But in spraying, I found out I did have a few scorpions 🦂 in my house‼️ Good news, they’re dead. I decided I really liked not finding anything crawling in my house, not even a spider, so when a few “crawley” things started to appear, I had them come back this year. The office staff is very courteous as well and easy to work with. I needed to change the appointment due to an HVAC problem and it was a very simple and courteous encounter 😁

Ca
Review №19

We had our house and attic sprayed to keep bugs and scorpions out. He even sprayed the kids set and sandbox to keeps the bugs and wasps out of them. I will never use anyone else. Love them!

Ka
Review №20

The technician was very helpful and gave a great explanation of what was going on. He did not try to push any services I did not need

Su
Review №21

We have used Pest Patrol for at least a dozen years. JD is always ontime or early. I like that. He is patient, friendly, professional and wants the best for everyone he takes care of. I highly recommend Pest Patrol.

Ke
Review №22

Truthfully the most outstanding company I’ve ever worked with! The customer service is by far the best anywhere. Every person I’ve ever spoken with in the office has been kind, efficient, and very helpful. I’ll never use another pest service!

Li
Review №23

Professional, through and informative. The best recommendation we can give is that throughout our many years of using different pest control companies they are absolutely the best as far as costs and the biggest factor is we dont have to have them treat nearly as often as any previous companies we used.

Da
Review №24

Freddie is always polite and always prompt. He is tolerant of my big dogs. Hes efficient, gets the job done and is always pleasant. Glad to have him as my tech!

Jo
Review №25

Pest Patrol has treated me right for many years, and Freddie is the one I always ask for. He is so friendly and personable, and he does a fantastic job! I appreciate the excellent job done by Freddie and Pest Patrol over the years, and I highly recommend them.

Cl
Review №26

Cannot go wrong with Pest Patrol. I trust them fully! They are very professional! Give them a shot and I promise you wont regret it!

Gi
Review №27

The Greatest Compliment I Can Give JD Is That I Trust Him Completely To Do Whatever Is Necessary To Take Care Of My Property! His Knowledge & Reliability Is An Asset To His Company.

Ro
Review №28

Excellent service, VERY thourough. Ben took his time to make sure that he covered everything

Ja
Review №29

Love using Pest Patrol and JD is a great technician. Very thorough and efficient. Has a great attitude and work ethic which I appreciate!

As
Review №30

Branson is super kind and professional. The office is quick to assist you and get someone out to help!

Pe
Review №31

The pest patrol folks were on time and got my yard done in a timely manner. Also at a good price!! Thanks Pest Patrol

Jo
Review №32

Inspector did a great job. Very helpful and professional and friendly.

Ra
Review №33

It is a true pleasure to do business with a company like this. Local, punctual, and professional.

Ve
Review №34

Tech was professional, knowledgeable and informed me of service provided.

Ch
Review №35

These guys were super professional, friendly, and knowledgeable. When I called to set up the appointment, I was given tons of helpful information, and we discussed the best day to come out because of the weather. They were on time, and explained the process to us. They warranty their work, and give a military discount. We will definitely be using them as our bug people from now on. 🤘

Mi
Review №36

Tech very thorough. Tech appeared very experienced and did good job

J
Review №37

Freddie was on time, highly professional and very knowledgeable in the treating/spraying of the exterior of our home. We look forward to having Freddie continue treating our home for creepy crawly critters.It was unfortunate to have rained the following day after having the exterior of our home treated. Although I called Pest Patrol, explained the situation, and they were kind enough to send Freddie back out to treat our home again at no cost considering the rain situation.

Em
Review №38

Branson was very professional, kind, through, and honest!! I would highly recommend and I look forward to using these services in the future!

Mo
Review №39

I have been using Pest Patrol for 15 years to treat my homes. They have amazing customer service and the service is always on time or early. They are very professional. I wont use anyone else for my pest control needs.

Sh
Review №40

Excellent demeanor and executes to expectations with professionalism!

Me
Review №41

Brandon Does A Great Job! We Enjoy Having Him As Our Technician.

Do
Review №42

First time customer. Very satisfied and will definitely use them in the future and recommend to others.

Ro
Review №43

Great service and communication. Answered all my questions and went beyond what most companies Ive dealt with have done.

Je
Review №44

Branson is always extremely professional and thorough. He treats the problem to completely eradicate carpenter ants, but is specific in application so there is no more toxic product than necessary in my house and yard. I would highly recommend Pest Patrol!

El
Review №45

Pest patrol always does an excellent job. We are very pleased with their service.

De
Review №46

Great service by a professional & personable staff member.

Du
Review №47

I have used pest patrol multiple times to help deal with spiders and scorpions while living in Tuscola and now in Potosi. We found lots of dead scorpions following the treatments and were glad to see that it worked so well. I have also used them for a pre purchase home inspection and they did a good job.Would recommend this company. I felt the pricing was fair and they weren’t pushy about getting me on a service plan like other pest control companies.

Ru
Review №48

Great service and they do a thorough job. We have used this company for many years for termite services, as well as, general pest control, and have never been disappointed.

Da
Review №49

As always service was great! La Ventana Apartments

SA
Review №50

Prompt Service. Good Communicator. Thanks Branson!

Gr
Review №51

Very attentive to details. Goes the extra mile

Je
Review №52

Very Professional And Diligent. Great Customer Service.

Ch
Review №53

My service technician is always on time, usually they arrive early. Professional and prompt. The office staff is so friendly and I wont use any other company. Pest Patrol is simply the best.

De
Review №54

The man did a good job.

AJ
Review №55

I specifically requested that my property be treated by Branson; said request was accommodated very quickly. Branson showed up early and was extremely professional. Pest Patrol is one of the best family owned businesses I’ve ever come across! Thank you!

Am
Review №56

David, the operative who came out today, was punctual and thorough in treating my house. And discussed further yard care for fire ant beds and has already set up a time for that as well. I have had very effective insect control with their company and friendly employees. Great job!3/23/21Today JD came out to take care of my home. He was efficient and friendly. Have not had any bug issues this past winter. I am very pleased with the service provided and the effectiveness of the pest product. Excellent job!

Li
Review №57

Arrived on time!! Very professional! Explained what they were doing and what to expect!! Great job !

Si
Review №58

I absolutely love Pest Patrol and all of their crew. We use them for both my work in real estate and our personal home, and everyone is always friendly, helpful, and patient. They get the job done, and are always on time. They communicate to let you know what’s been done, and why, and what may need done further. Brandon was very professional, he was quick but efficient and I really appreciate him coming out so fast. Jenna and the ladies at the front desk are always the sweetest and we will never use anyone else for pest control! Thank you all so much!

Ke
Review №59

Mr Chacon was on time, called when he was on his way and was very knowledgeable. He showed us everything he was doing and what he found. Explained the treatment that they would perform.

Da
Review №60

Always happy with their service! They have come out to spray for wasps outside our home before and we were so happy with the service and quality of the work we called then out again. The techs are always so nice, they let you know when they’re on the way and they’re always on time. Also, when you call the office the young woman who answers is always the sweetest person ever. I Highly recommend this company!

St
Review №61

Excellent service as always. Donovan is awesome.

M
Review №62

Branson arrived early, was extremely courteous and very thorough during the post-inspection discussion. We received the report very quickly as well.I would use his services again.

Le
Review №63

Don was polite, professional, and on time. In was very satisfied with him.

An
Review №64

They are always friendly, professional, prompt, thorough. We appreciate their great service.

Er
Review №65

It is always great to see JD and the Peat Patrol team! JD is always extremely courteous and professional. I appreciate the education I receive on what to expect after treatment. Best in town!

ta
Review №66

Super good folk... professional, on time, and efficient.

Ja
Review №67

Friendly, Clean and all around great company in the Big Country. Pest Patrol has serviced the apartments I live at for years and they are nothing shy of professional. Greet you at the door with their name and what service they are there to assess. The fact that they wear shoe covers into your home is a plus. Goes to show that they take pride in their professionalism and your home. We are not all professionals when it comes to bugs so in that aspect, they will answer any questions you have and educate you. They are very considerate and thorough in their work. Proud to have them service my home. Keep up the great work Pest Patrol!!

Je
Review №68

Great service on short notice!

Sh
Review №69

Donovan Doan was my Tech Today. He was professional, punctual, well spoken, a good listener with my concerns. Polite, attentive to attend to all of our concerns and hit the bulls eye on everyone of them...not by just listening, but by doing everything I requested him spray by. He explained why and how treatment was done the way it is and gave me validation for what I did and didn’t understand without any trace of arrogance! I highly praise this young man and his countenance! His Supervisors need to be aware of the professional and courteous example they have for their company that is serving their customers everyday and give him recognition for a job well done and a representation of his company being professionally displayed out in the field!

D.
Review №70

Excellent team! Very professional and informative!

Gl
Review №71

Professional and knowledgeable job well done

Je
Review №72

Have used Pest Patrol for many years. Always great service!

De
Review №73

Cody is the best! I always recommend Pest Patrol for their kind, friendly service!

Br
Review №74

Maybe it’s a good company unless you’re next to one of their drivers in a residential area and they cut you off while driving over the speed limit. This company apparently needs a little more oversight over their employee driving habits

Jo
Review №75

Pest Patrol has been helping me for several years, and I couldn’t be happier. Freddie knows exactly what I need, and he goes the extra mile. This company is reliable, and their guarantee is honored. They satisfy in every way, and I do not hesitate to recommend them!

Ca
Review №76

Wonderful experience! Will definitely recommend to others

Vi
Review №77

This business shows good communication and easy accessibility. They’ve recently began to text with a picture, when and who, will be coming to your door for treatment appointments. I like that they don’t set up the next quarterly appointment or have regular times. They contact you when it’s time to schedule for a quarterly and leave it up to the customer as to when it’s convenient or feasible. This helps mitigate untimely appearances of services when the household is not prepared to receive it, which would more likely happen in chaotic periods when a regular appointment would be forgotten.

Co
Review №78

We’ve been using Pest Patrol for years and love the service and professionalism. We trust our technician in home.

co
Review №79

Very professional. Answered questions about service. Warned about letting treatment dry before letting dog out.We were using for prevention of scorpions and bugs.

Da
Review №80

They did a great job and were very professional and listen to my concerns. I’ve used them for years and will continue to do so

K
Review №81

I am not one to leave reviews, however I was very impressed with the professionalism of both Donovan and Branson when they arrived. They were very respectful of my space by keeping 6 feet apart and wearing their masks, as well as protective gear over their shoes when entering my home.I am on 1.65 acre lot with a big shop and house and tag teaming it made the experience quick. They were very thorough and well educated in their profession. I asked and they had the answer! I would like to think all the employees are as friendly and knowledgeable, as Branson and Donovan. I would definitely recommend Pest Patrol!

Bi
Review №82

We’re extremely happy with Pest Patrol! Brandon is punctual, thorough, polite, respectful and truly appreciates your business. He always takes the time to contact you ahead of time to make certain your appointment time still works for you. He also listens to your concerns and makes sure to address each one. He’s good with kids and dogs, as well and is cognizant of their presence when spraying to ensure no accidental contact with any chemicals occurs. Job well done every time!

Ta
Review №83

They did great.

Ch
Review №84

Donovan was very polite, knowledgeable, and listened to my concerns and answered all questions. He made sure to ask if I had any questions before leaving and that showed me he cared about his job and customers. Will definitely use this company here on out.

Sc
Review №85

The bid appointment was done on time. The estimate was very reasonable. Branson showed up on time for the treatment. Was very friendly and professional. Treatment was completed in the time they said.I find it very refreshing when a company shows up when they say and does the work they say they will doAnd everything is done above expectations.Awesome job.

sh
Review №86

JD came out today and did a very thorough job at our place! He had a great attitude and answered all of my questions. Thank you Pest Patrol!

Kr
Review №87

Always on time, always polite, A++!

Jo
Review №88

Did a good job of spraying house and yard for bugs

Je
Review №89

Branson was amazing! He was early, but called ahead and it was appreciated. We bought a new house near the edge of town surrounded by fields. He bombed the attic and sprayed the whole house, inside and out. He was thorough and efficient. He answered all our questions and was beyond professional. He even interacted well with our son and our dogs. We will definitely be using this service again! Thanks Branson!

Ya
Review №90

They were on time, and professional. I had them come out cause I had a bad scorpion problem. Since they did their thing, I havent seen any, except one dead one!

Jo
Review №91

JD is the BEST! Love this company and the service is top notch! Would recommend without hesitation! Thanks Pest Patrol for keeping us critter free!!!❤️

Ch
Review №92

Pest Patrol is always on time, usually early and they have the most courteous service technicians. I wont use anyone else! The office staff is so helpful with scheduling and you are talking to someone in Abilene not some switch board who knows where. They are locally owned and theyre simply the best!

Aa
Review №93

They are always prompt and courteous.

Em
Review №94

Pest Patrol has been taking great care of me for over a decade! They’ve come back quickly for me the once or twice that I saw anything problematic after their normalappointments, they techs have always been very courteous, and Brandon especially is great! I can talk to him like a friend, which is good, for someone seeing every inch of your home! Thanks Pest Patrol, for keeping my family safe!

Te
Review №95

Would not hut my feeling to see this outfit out of business.they apparently pay no attention to detail whatsoever in demonstration simply tune in to YouTube and wait for their advertising. After purchasing new speakers you to can launch into begging for them to simply lower the volume in their ads..I submit that if they have so little reguard for their targeted audience they probably pay not much attention to their work.in short, dont trust them.

Ch
Review №96

JD was awesome. Went above the call and killed a couple wasp nest that I had sprayed several times with no luck. Thank you JD!

Ji
Review №97

I love giving my business to a company that values its customers and provides quality service. I am even more impressed when a company stands by their reputation and makes things right when something goes wrong. Pest Patrol takes care of their customers.

Cr
Review №98

Very polite and helpful and was even early which worked out awesome!!!! Got us all taken care of and answered all our questions highly recommend pest control and our tech was JD he was great!!!

ti
Review №99

I’m a home builder and us Pest Patrol on all my new House builds for termite pre treatment they are fast efficient and very cost effective all with a great guarantee. They also do my personal property (no bugs here) all the techs are always prompt & friendly. GREAT COMPANY !!

Ja
Review №100

Great service and very prompt. JD informed us of what he was doing and if we had any problems just give them a call. Very professional

Information
9 Photos
100 Comments
4.9 Rating
  • Address:782 E Hwy 80, Abilene, TX 79601, United States
  • Site:http://pestpatroltx.com/
  • Phone:+1 325-673-6700
Categories
  • Pest control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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