First impressions are almost everything.If you feel that, you got the raw end of the deal, try else where, and then you will definitely know, was it them getting the best of you, or you getting to them.A family run business with honesty is the true, stand behind your work, and wont wet your back and tell you its raining !!!Remember, a real bodyshop, is ran completely by SOMEONE, not a spokes person, just collecting your deductible and insurance. The schmitgull family has always been more than honest, look around, some places have auto body in their name, yet, they have a transmission sitting right outside the paintbooth doors, paint dont and wont stick to any automotive grease. And, at smittys, theyre honesty, keeps their hands in their pockets. Sorry, its just that my venting can be helpful, and youll thank me later. Have a blessed day

GOOD JOB so far. THX for the quick estimate

Great place to get your car repaired. Personable.

Dealt with Chris. Good guy. Helped me out big time with my van. More thankful than hell ever know!

Body works was great, but terrible customer service. Return calls generally didnt happen and not much info offered for why the job was taking much longer than first stated

Awesome customer service. Body shop manager Chris Quamen and his staff took care of my truck and did an amazing job with color matching my bumpers! Would definitely do business again!! 5+ stars....Yuma’s BEST!

Excellent service from the day I had the estimate to the finished repair.

I have taken two of my personal vehicles to Smittys body Shop and each time I have been completely Satisfied with the customer service and work quality. They keep you very informed about the process making the consistency of updates welcomed kept me in the loop.This time our truck needed work from damage looks amazing!! Very happy with over all service, fast, friendly and professional. I would Highly recommend Taking your vehicles here!

This body shop is the real deal and professional to the max. A car rental business is in the same building next door down. Its a large modern building and business. The work was completed to show room quality. The employees are trained and professional. They keep you informed of the repairs during the entire process. They gave me an exact time for pickup and the great part was it was they did not rush to get the job done. Its was done right the first time. I highly recommend this business and you will not be disappointed..

Fixed right the first time and on time also took care of dealing with insurance company and rental car

I have had many vehicles worked on here at Smittys. It’s a wonderful family owned business who always takes care of its customers. Thank you!

Communication was excellent, with us and our insurance. Service was even better. Quicker than promised, the car is good as new, quite literally. A big thank you to Smitty’s.

Best body shop in Yuma. Had issues with my insurance company. They were on top of it and kept us informed with every interaction. Oh, and the repairs were incredible! Looks like it came right off the assembly line. I would highly recommend Smittys to anybody.

Best body work...Used authentic MoPar parts on my trailhawk. They handle insurance claims from start to finish. The staff is friendly and knowledgeable. Wouldnt take my trailhawk anywhere else! Thanks Chris!

Two days ago I took my 2003 Ford T-Bird in to get a quote on painting the car no body work . I was told by the girl at the front desk it would be $30 charge to have someone look at the car and give me a quote. I will be taking my car to Suttons auto body today to drop it off to get the job done. Sorry Smittys didnt get the job here they do good work.

Had a minor fenderbender, but some how recevied my car back with a broken window, which was not broken when I gave them the car to work on, they had to repaint the car 3 times because they kept damaging it before it was time to get back. They damaged the front fascia after the replaced the damaged one. Also they let the car die and charged it incorrectly. So the electronics where shot. 12k and 6 months later Im finally over the rath of what these people did to my car.

They did great work. Completed on time. Very proffesional.

Smittys really took care of me. I was involved in an accident where the other party was at fault and had no insurance. So I had to pay out of pocket. Smittys really worked with me on the price for repair and they did an awesome job on my truck as well. I could not be more pleased with the great customer service and the skill of the techs. Thanks guys, so much for getting me back on the road for a great price and an awesome looking truck (again).

Excellent communication with staff. Great customer service. I highly recommend for paint and body work

Unrrsponsivecustomer service. Spent 10 minutes waiting at the counter. Manager Chris was totally dismissive.

Customer service was amazing. Ladies at the front desk were very polite and informative. The actual repair process didn’t take as long as I had expected. I turned my car in and It was done in the same week. Repairs came out clean. Looks like new. Definitely will be recommending to others.

When I dropped in for an estimate on having the roof of my car painted I was lucky enough to meet Chris, the shop manager. He quickly gave me a price that was acceptable and scheduled a time for me to bring the car in. At the time he explained that insurance companies often dictate that their emergencies should take precedence over jobs off the street. He said to make sure when I brought the car in on Tuesday to tell the receptionist that he promised it on Thursday. Long and the short of it was that we didnt make it. But, Chris was a champion. He said he had no excuses why it took longer than planned and that he was happy I talked to him about it. Everyone I dealt with at Smittys was most excellent. Though we failed to communicate perfectly, the work that was done is outstanding...except it was done so well that it makes the rest of the car look bad! Just kidding. I would not hesitate to call Smittys my auto body shop.Okay, here we are a year later and were back at Smittys with a different car and a single vehicle collision with our gate. Geez! Our car is almost 14 years old and in pristine condition. But, from previous experience I knew that in Smittys it was in good hands. And, again, the service and workmanship was superb! If you have to have an auto body shop, guaranteed, you can do no better than Smittys!

I have used Smitty’s body shop for years now and they always provide excellent customer service. They’re knowledgeable, professional, and efficient. They even have Enterprise right next door making it so convenient for their customers to rent a vehicle. I will continue to use Smitty’s and highly recommend them.

Very professional and alway produces a quality product.

First time to Arizona and I hit something driving up here on work assignment. I used the internet to find Smiths Body Shop and they saw my vehicle right away, ordered the part and did an excellent job repairing my vehicle. The staff is very friendly. They even offered to drive me home while repairing my vehicle. I appreciated the kindness, family oriented business being so new to the area. I would definitely recommend their service.Jennifer from Georgia

Very capable body repair shop. The quality of their work is outstanding, the repaired section looks exactly like it did originally. They also beat their estimated repair time by a week! If I have any future body that needs to be done on any of my cars, I want it done by Smittys.

Great Service, excellent communication with the girls in the office letting us know the progress of our vehicle. Hopefully I wont back my car into anyone again. Be sure that if I do, I will be bringing it back to Smittys. Elvia was a pleasure to deal with. Thank you all!Sincerely, Bobbye Lemon

Very happy with the work they did. They were able to work with my schedule since I worked so that I could have it back by the end of the day. Office was friendly and I’ll go back if I need any other work done

Smittys Body Shop is hands down the most reliable and trustworthy body shop I have ever had the pleasure of doing business with. Their employees are true to their word and provide the best customer service! Chris is amazing at what he does and I could not be happier with the services provided to my car. Thank you!!!

Smittys repaired my truck after an accident. They did a fabulous job and fast. My truck looks new again. The lady at the front desk is very nice and has amazing customer service skills.

Excellent! I’m very happy with the repair work. The ladies in the office were very friendly and helpful. I would recommend this establishment to friends and family. Great job!

Did a outstanding job repairing by truck. Service staff at front desk was very kind. Will use them again in the future.

I took my vehicle with a dent and scratch on my passenger side, writhing a week they had it ready. I was very impressed with the repairs. Very good costumer service along with professionalism, highly recommended Smittys BS.

Great job everyone at Smittys, YUMAS BEST! Thank you so much for the amazing job done on my honda and great customer service.

They are remarkable at this place called Smittys Body shop. I will recommend this place to anyone. They are experience in what they do. They are just a really super company. Thank you for everything.

Great customer service and Ibby looks brand new. Grateful I saw their business sign and walked in for an estimate. Thank you from Ibby the Mini Cooper!

Great workmanship!

Extremely pleased with their formidable work. No one else I would trust with my car. I looked for places in town to work on my AMG and had bad luck with other local shops until I came in to smitty’s. Shop supervisor, Chris, definitely went above and beyond and without a doubt took care of my concerns in a very professional and timely manner. If I could give more stars, I definitely would.

Had a small accident and Amity’s put our car back together and it looks good as new. Fast, friendly and perfect job.

We have had the opportunity to use Smitty’s twice in the last two years. The first issue was our 2000 Jeep Sahara was hit by a pontoon boat on a trailer while we were parked. Smitty’s made it look new. The second issue was our 2004 country coach magna. The paint was fading and looked awful. Smitty’s gave us an almost $4000 estimate. When they got into the project, they called and indicated they could perhaps fine sand the whole area! When they finished it was beautiful. And, the estimate was cut in half. We will always use Smitty’s when we are in Arizona. They really are number one!

Very professional. My 4runner looked brand new inside and out, even though it was just a bumper repair. Very nice people to work with and they do great work.

These guys and gals have gone out of their way while fixing my van that was in a wreck by cleaning the mess that was in the back of my van when tools went everywhere. Did an excellent job of fixing my van and communicating with me throughout the entire process. Thank you everyone.

Horrible customer service... The front desk ladies are the worst, but the owners arent much better. I called the owner after my FIRST bad experience there.. he said This is an isolated incident, Please come back and try us again. So I was in need, and I stopped by and the same horrendous lady was behind the desk.. It took the manager longer to tell me why he wasnt going to give me an estimate than it took the last body shop I was at to actually do an estimate. They actually wanted me to commit to their prices BEFORE they would tell me what they were... Crooks! I would avoid them... at all costs..The response that Smittys Body Shop gave is a total fabrication. On top of having some of the worst customer service, they are also bold faced LIARS. AVOID this place...you will thank me later.. I am sure of it...

Great job and fast. Will use again if needed. Should be Yuma best.

Great service all the way around! From the front receptionist to the detail work done to my car! Highly recommend

They did an excellent job at a very fair price!!!Very happy that I went to Smittys in Yuma!

Took my vehicle to get fixed, they did a great job! Very happy.. GREAT JOB!! 😊

Very professional staff was very helpful very happy on how my Dodge Challenger came out will definitely go back if needed

The car seems to be in good working order. The detailing was very nice. Thank you.

The NEW car with 1,400 miles on it incurred hail damage mainly to the hood. The car was returnd dent free AND sparkling clean inside and out. Thanks Smitty’s!

I would like say smitty’s body shop does good work...

Smittys does a phenomenal job. They are a shining example of great customer service plus excellent workmanship.

Did a great job on the repair of my BMW

Great customer service, attention to detail and a fantastic final product. Highly recommended to anyone needing a bodyshop.

Excellent quality of work plus very good interaction with the office staff and their communication with my insurance company

Wasted my time completely, it seemed Smittys was more worried about working with the responsible Partys insurance company instead of repairing the victim of the collision (Me) i should have listened to my father when he told me not to come here now im literally eating my own words with these sub par auto body shops

I rented a car via Enterprise at that location and can say that I met friendly and helpful staff.They made sure that I got what I wanted and was totally happy with service.I will rent a car there again.

Very professional. High quality work. A bit pricey but worth it for the quality.

Very good customer service and work.

Smitty Body shop gave excellent service, very reliable, with a job well done!!! Thanks so much everyone :)

Chris and Brenda did a great job, easy and painless, really fast service, thanks for getting my car back so fast, and it looks great again.

Let me just say that smittys auto body is super, but the office ladies Elvia and Brenda are exceptional, they go above and beyond to assist customers and make things right, very hospitable, they are an asset to smittys auto body.

Our family is always been happy with their work

This is the best auto body shop in Yuma. The ladies in the front have great customer service. Thank you

Great business! Great job! Friendly and there for the customer.

Always have used Smittys for any body work done on my vehicles. Always quality work, never disappointed.

Good service, Repaired the damage quickly and did a great job.

I highly recommend this place.👍 Excellent customer service and they did an amazing job on my car! Thanks for making my car look new again!😎

Can’t say more other that “We are happy”. I am satisfied with the cars they chose for us based on my wife’s description of desired car ) and happy with the service they provide.We are their infrequent, but regular customers.

Smittys Auto Shop is awesome! They have always done excellent work on our vehicles.

Smittys at one time was the best auto body shop in Yuma. As they did great work on my Truck years back.I took may car here and they gave it back to me with a door ding and scratched hood, they said it was probable done at the alignment shop not there. A lot of other issues you dont notice until you look closer at their work once home. In my opinion they are now about Quantity then Quality. I will no longer bring my vehicles here. And no I DO NOT RECOMEND SMITTYS. My car has been worked on FORD, SMITTYS and FISHER Collision. By YUMAN.

Good job

Friendly people, excellent job and good service!

Fast, friendly service. My to go place for my car fix.

Excellent service wonderful finished results

Clean shop and helpful knowledgeable stafg

Friendly, professional,.. and on it

Great work and awesome service!

Great service, from start to finish!

Very friendly, quick and great work

Good service and workmanship.

Fast, efficient and great service!

Friendly and great work.

I went to the car rental service

Great

Great work!

Awsome service

There ok