I am a returning customer who pays for the peace of mind of a representative filing my taxes. I paid over $600 for them to screw up my taxes. They left my son who I was adding to my taxes completely off I was unable to retrieve his stimulus payment, I received an attitude when I called them and question them about it. They do not respond to my phone calls and its been over a month and I still have yet to have my amended form. I will never return. Ive contacted their local office several times at least 10. I have also attempted to communicate with corporate office who has done absolutely nothing but refer me back to their local office. So its a giant loop that Im trying to fight to get fixed before my child support case. Which will be here in less than a few weeks now.
My tax preparer was very thorough and intuitive. Made the time to see me in person considering the circumstances. She was very polite and accommodating.
Always very nice. Had an appointment so there was no wait time. In and out quickly.
The timely manner and compassion won me over. Along with the protection plans
I love the people here that are always so nice and explain every thing to you
Because i really like the service and my tax preper was really nice
ITS been going on two months I havent received whats MINE. H&R block block told me I would get it back in a about three days to a week then close down right afterward .
The people was very friendly and helpful
Terrible. Would NOT recommend
I have been a customer for years but this my tax lady was awesome
To keep a constant record on my taxes.
Lady was supper nice
I have confidence that Mrs. Gibson will prepare my return correctly and get me the best outcome possible. She explains what she is doing, asks questions to insure that she has is covering all the bases and has all the necessary information.
The tax professionals in office are all very nice and knowledgeable. However the company nickel and dimes you around every single corner and I was highly disappointed in the amount it cost me to have them done
Great, and very simple experience and quick.
I was satisfied with the help from the Employee that did my taxes.
Marve Parker was very nice.
My tax perfessional was very helpful and nice
Very friendly and professional
Everyone was friendly & very helpful
Because I like the lady that prepared my taxes
Nice people
The quality of service
Everything went smooth
Very satisfying
Excellent service
N/A
Returning customer
Professional