If you need quick, short term financial services this is the place to go. Customer service rep Gary is phenomenal and will go above and beyond to help you with all your financial needs. Every time you visit this office everyone is so friendly and eager to help. You are not judged or looked at differently but treated like family. I would recommend them to anyone who is in the market for a loan or money gram services.

I’ve been going with this company for a couple years now have always gone through them when I need last minute loans for certain things. Gary has always helped me and my husband with our needs! He goes above and beyond to not only help you with your financial needs but to build an actual relationship with you and my kids! Always super nice Ive never had to feel uncomfortable or unwanted when asking for a loan! Definitely would recommend this place and ask for Gary!!

Very nice people, they helped me find the loan amount that was best for my situation! I will say if youre looking for a loan to get you thru this is the place!🙂

Had a great experience The guy that works there was very professional

Amazing people, positive, friendly and always trying to help out in anyway. Gary usually helps me out and is always giving me a reason to laugh while waiting. Gary remembers his customers name(s) 10/10 would ALWAYS recommend

I absolutely love coming here. Not only are the people who help me very generous, but I always have a very great experience when I go. 10/10 recommend!!

The girls at advance America are great they helped me get out of a bind and I would recommend them to anyone. If your ever low on cash go see the girls at advance america. They will help you out. And i give this location a 5 star rating

Jessi summers that works at the store in austintown on raccoon rd is simply amazing!! She is very helpful, knowledgeable and friendly.. whenever I go there I always hope she is the one waiting on me! Thank you for what you do and how your so great with customers!!

Nicole, Jessica, and Laura have always treated me so well. I love coming to visit with them and they make me feel comfortable having to borrow money. Ive come to them for years with no issues.

This was my first time there and I was a little hesitant and worried it was going to be complicated. However, they were absolutely wonderful, the woman who helped us was SO nice and she made the entire process super easy! I highly recommend them!

Jessie,Barb and Gary are always so friendly and welcoming. They all know me by name now and I never have an issue with this location! Would recommend them to anybody who is in a pinch for money.

Really nice people working here...Helpful, smiling folks that obviously enjoy working with the public.Other places, Ive gone should learn a few things from this group!

Was in today and Jessica was extremely helpful, professional and friendly. I would recommend her services as she is very knowledgeable of all services offered.

Today I went inside and I had an amazing experience with Clare 😍 she was super sweet and extremely professional. I absolutely loved her ❤️❤️❤️ She exceeded all of the expectations and I really enjoyed coming in.

Love those beautiful ladies, always taking care of me when I need help or extra time. Good to see their smiling faces and BS but still get me in and out in a hurry.

Barb and Gary are always friendly and helpful.

The girls here are great! Its so much quicker to borrow money now since they went paperless.

Clare was my representative, she did an excellent job and I really appreciated it. I would come back and recommend to friends.

Usually great service but I went in yesterday to pay a bill and was made to wait in line while 1 girl waited on another customer and the other 2 workers did nothing. I left since those 2 seemed uninterested in helping the line move quicker. Not sure if Ill go back to pay my bills anymore

Friendly service from Jessie and Laura today. Havent been there in years and it was so seamless coming back in.

I love these people they are awesome.....

Dealing with Clare and Jessie was a great experience, they made my loan easy and comfortable, they are very knowledgeable.

Clare is excellent at her job! Definitely recommend coming to her! 👍🏼

Ive been a bill pay customer for many years, and Im am pleased that they moved to a bigger store, where as I dont have to wait . #InAndOut. Thank you Clare, Gary Barb Jessie and Laura . KEEP UP THE OUTSTANDING SERVICE

I called to ask if they do bill pay and the lady I spoke with was short and uninviting, I came in anyways maybe near close and the faces the blond lady was making was very disturbing and uncomfortable. She did not have any shoes on which was unprofessional and still had the nerve to ask for a google review. Won’t be going back there EVER!!! Worse place I have visited.

I pay my bills there every month and the girls have always been friendly and quick

Jessi Summers is a great person to work with when you walk in she always greets you with a smile, very friendly and easy to talk to about what you need and always finds a way to make things easy.

I have been going to Advance since it use to be Purpose Money.(2008). Nicole Patrick (no longer there) and Jesse Summers are the most wonder young ladies I have encountered in my life. So sad when Nicole left. But, Jesse is just as wonderful as Nicole.

Clare and staff were awesome. Helpful, informative, and friendly. I suggest and approve!

Gary, Clare, Laura, Barb, and Jesse and all so friendly and give great customer service. Its always clean and welcoming.

Clare was tremendously helpful and the process of getting a loan was rather easy which is greatly appreciated

Excellent customer care was demonstrated to its highest level by Clare and all associates!

Friendly, understanding, and patient staff! the girl who helped me with moneygram the other day helped me realize i was being scammed and i almost lost out on my money. im glad she was looking out for me and id go back to them for help again

Great place good pplClare ur the best ty for ur help

Clare was very helpful and i would highly recommend her to others

I have been going to the Raccoon Rd location for a couple years now and Jessie Summers is absolutely amazing . She is always so friendly. I always wait for her to wait on me even if there are other people working .

Great folks to work with that really careThank you Clare!

Management practices are suspect at best.

Great service by clare..excellent

They are always the friendly and very helpful.

Excellent customer service!!!

Waited forever. Nobody had a mask on.

The girls that work there are very friendly,almost like family.

Very nice people and helpful

Very amazing people!

Very helpful staff!

Very nice people working there.

Helpful and friendly staff

Jessi Summers is a rockstar!!! Thank you for all you do for me !!!

Clare was friendly and helpful

Nice people

Petty petty petty.