Molly Maid did a great job cleaning our new home. Shout out to Becky, Tiffanie, Jamie, and Minerva for their professionalism and quality work! Everything looks great.
Always professionally done. Never any issues. Love the clean smell when arrive home from a long day at work!!!
Katie was very thorough in explaining what Molly Maid was all about and their policies. The ladies who did the initial clean were very thorough - cleaned in places even I didnt think about cleaning!! Their standard cleaning ever since has been in every niche and cranny - really enjoy not having to clean anything except spills in between times.
We have been using Molly Maid for several months now. Becky and Tiffany are very professional - yet very friendly and pleasant - and do an awesome job. We have no problem having them clean while we are not home and lock up when they are done. I have been extremely satisfied with the service and would highly recommend Molly Maid.
The women who cleaned were efficient, quiet, and thorough. I was very impressed and plan on using Molly Maid for regular cleaning in the future.
Ive used Molly Maids for years. I love that the team shows up at the same time every 2 weeks. If I have an issue, I can contact the office and they handle it...but, its very rare. It takes a few cleaning sessions with your regular team until they get familiar with your wants/needs, but once you have a good team, its golden. I appreciate that they are insured and bonded so I never have to worry about trust issues.
After Molly Maid came in and performed their deep clean, the house looks Great and the people were very friendly and took pride in their work.
I’ve been with Molly maid for 20 years and I’m pleased with their work. Give it a try, you’re worth it.
Girls completely were professional and COVID safe
I am Happy with the quality and detailed work. The clean areas I never think are dirty. Guess I only notice the obvious. They follow a thorough routine.
Excellent service for house cleaning! Staff is professional, on time and has respect for my house and family. They are thorough and quick. I love coming home to a clean house!
Excellent service and very friendly staff.
Tracy and Carrie always do a great job. Its always a pleasure to come home after they clean! They are friendly, courteous, and respectful. Grateful to have them back!
Consistency of high quality service experienced again from Kate, who answered the phone with a pleasing and welcoming tone to Team 4’s (Tracie and Carrie) quality cleaning services. Tracie and Carrie cleaned my mother’s home as if it was their own – thorough. Team 4 did not rush to get their cleaning tasks done. Carrie, a military veteran, systematic approach to each room was immaculate. Observing Tracie clean and polish the cabinets made me tired but she did not miss a spot and was like the energizer bunny – just kept on going. I am satisfied because of the attention to detail, friendliness of service, and awesome performance. I liked the quality control person, Linda, who stopped by to look over the work and checked on my satisfaction of the services – very pleasant surprise. I have already scheduled a Fall cleaning without hesitation and requested Team 4. The military has Seal Teams to handle tough jobs to protect the country, but I have Team 4 Cleaners who will handle the tough challenges of cleaning. I believe Tracie’s and Carrie’s motto – “We Leave No Dirt Behind.”
Gals wore gloves and shoe coverings and masks aanddid a complete and thorough cleaning. I felt completely at ease and they were very Professional.
The crew is reliable and always does a great job; I love coming home to a sparkling house on the days that a cleaning has been done!
Absolutely loved the results. Heather and Kristin were courteous, professional and did a fabulous job. Everything was spotless and smelled so fresh and clean.
I have had Molly Maids coming for over a year now and have nothing but satisfaction with them. Enjoy having my home cleaned in a professional manner and enjoy the freedom it gives me to enjoy other things. I also have them do my two children’s home as gifts to them and they too are happy with the work. We very much enjoy our team Sarah and Amy. They do a great job, but also are very friendly and we always have fun with them if we are home when they are here. Ours dogs dearly love them.Would and have recommended them to others.
Great service
I have had Molly Maids come to my home for over two years. They always do a fantastic job. At times I leave special requests and they never have a problem completing the projects. They meet my expectations each time they come. Our cleaning team is Sarah and Amy. They are great with our animals. They are very outgoing. I would recommend their service without hesitation.
Our regular team (of the last 6 months or so), Misty & Cherice, are always on time, friendly, kind, and courteous to myself, my family and my pets. We are so lucky to have them! They do such a great job managing the cleaning services in our home and I would recommend them highly. Today, Linda joined them near the end of the cleaning and was very pleasant, as well.
Molly Maid has been cleaning for me for many years and they are wonderful. Being a busy working mom, I would rather spend my free time with my family and do things that I enjoy rather than cleaning my home. Having Molly Maid come in and do this for me is fantastic. The girls are very efficient and friendly. I never have to re-clean after they leave. And, If I ever do have an issue, which is hardly ever, if I call the office they rectify it immediately. Katie and her girls are the best!
I love the having Molly Maid come clean for me. Sara and Amy are always prompt and dependable for a clean you can smell and feel! Their professionalism and personalities are a perfect mix. Knowing Molly Maid is taking care of the clean means more time for me to live my life with one less worry.
I have loved my cleaning services from Molly Maid. They have been nothing short of wonderful with their flexibility. My house is always cleaned thoroughly. I even received a sweet note about my dog, which I loved!
Misty and Reese are my team. They are very hard working and a pleasure to have in my home once a month. Today is the second time for this team and last month I was so pleased by their job that I called the office to express my happiness. These two girls work very well together and I look forward to their continued service.
Misty and Sharice (Team 7) always arrive on time and with a smile on their faces. They check with me to see if there is anything special that needs to be done in addition to their regularly scheduled tasks. They do their work efficiently and quickly. The house smells wonderful when they leave and Im extremely pleased with their service. They do a better job than I did when I cleaned it myself!
Kat is a pleasant face of Molly Maid. The system of organization of tasks is great. I feel that things are getting done on a regular basis. My Mollys work hard. They are both likeable and cordial. Misty is a real dynamo and has excellent leadership ability.
I have been using the Molly Maids to clean my house, every two weeks, for almost 8 years. The ladies do a great job and are very pleasant to deal with. I have never had a problem with their service.
Sara and Amy are our cleaning team, they are very courteous, very professional, as well as, personable. They get right down to the cleaning at hand and do an outstanding job. We have had Molly Maid for over 4 years we dont look to change anytime soon!
The Mollys do a great job! The first thing you notice is how friendly they are! From the owner Katie to all the staff they are very professional. Its such a great feeling when your space is nice and clean and you didnt have to do it!!
They are a godsend. So friendly & efficient. I would recommend them highly to anyone who wants a cleaning crew that they can trust & will always do a great job. I dont know what I would do without them
Molly Maid team if Lanaya & Gigi have been cleaning our home since January. They are always on time and very friendly. They do a wonderful job of cleaning our home. Our dogs even enjoy them being here. I would highly recommend Molly Maid.
LOVE The Ladies every 2 weeks. They do an excellent job. With 2 dogs, and a 60 hour work week, they get to all the things I cant. So worth it to know that they can get to what I cant and I love knowing the deep cleaning is done, and my free time can be spent with my grandchildren!
The girls have been cleaning our house for years. They do such a fabulous job. When we are home and they come they are always courteous and friendly. Highly recommend their services.
Molly Maid has been cleaning my house for a few months. They do a great job, everything is spotless when they are finished. And they get the job done quickly. I highly recommend them.
The cleaning crew was polite and introduced themselves upon arrival. When the cleaning was complete, they requested a walk through with me. The house was cleaned very well, and we were more than satisfied with the results.
The cleaning crew are very nice, prompt and cleaning is pretty good. Ive hired a cleaning service many times over the years for my homes and businesses. This is my first review of a cleaning company. Molly Maid really disappointed me. I hired this cleaning crew for my mothers home, as she is hosting my family for several weeks. Things happen and while there was a mistake made and a plumber needed to be called to my mothers house, I was shocked at the inconsideration that the owner provided in response to their mistake. She did not apologize, nor did she feel she should provide a credit for the service that day which was interrupted by the clogging of the disposal. The lack of consideration by the owner of this group is the reason I will not contact them or refer to them in the future. The leader needs to be professional and courteous at all times and that is part of the service.
I have been dating my boyfriend, Clint Chamberlain, now for about 5 months and found out he uses Molly Maid Services. I was a little hesitant at first, I thought it would be awkward and just strange having someone clean your home. When I first met our Molly ladies, Becky and Jennifer, they were extremely nice, trustworthy, and just super friendly. I could not be happier with these two ladies they are absolutely wonderful. My boyfriend Clint and I could not be happier with them and the work that they do. Thank you Becky and Jennifer!
Our team has given us the best service possible. Always on time, cheerful and hard workers. House is perfectly clean when theyre finished.
I love the clean fresh smell when I come home from work. They do the things that I have trouble finding the time to do. Ive tried a couple of the other local cleaning companies and Molly Maids is superior by far. I highly recommend them, you wont be disappointed.
This place stole Xbox wires and other tv wires when I had them do not get them.
I have been using Molly Maids for at least 5 years. They have never cancelled. They always call the day before to confirm the appointment. They arrive at the time that is designated.I do not stay at my premises when they are cleaning. I trust them fully and am always pleased with the appearance and smell of my residence when I return.I give them an excellent rating.
Misty and Cherice are the best. I have never been dissatisfied when they leave. My house looks and feels clean.
I’ve used Molly Maid for nearly 4 years and have been pleased with the service that they provide. They are responsible, courteous and they do a good job.
Girls r fun to work with and they detail clean very good I miss them
I have had Molly Maids for a couple of years and have been satisfied. My team currently is always working to do the best job possible.
Sara and Ami do a wonderful job. I love when they are here. They are pleasant and work very hard.
I’m always confident that they will do a good job. They always have. Friendly hardworking people.
Leanne and Amanda are great! They are friendly, honest, hard working, and most importantly love my animals. Theyre like family.
Wonderful service for many years!!! Becky and Jennifer could not be better.Always on time, always thorough, never turn down anything I ask. I will seriously miss them when I move.
If I could give zero stars, I would.The owner came to my home to give me an estimate. We went thru each room in the house discussing what was included in their services and what I needed done. Afterwards, I sat down w/ the owner and went over pricing. It was agreed that due to the additional time and cost, I would not have the linens changed on my 4 beds, however the beds will be made. We agreed to have the kitchen, bedrooms, bathrooms, family room, and dining room cleaned. I scheduled the cleaning for 2 days later.When I returned home, I was shocked and angry.We specifically discussed how the bedrooms will be vacuumed, beds made, the furniture dusted, the trash bins emptied, the family room glass coffee table wiped and carpet vacuumed, dining room rug vacuumed, and dining room table wiped and chairs brushed off. Additionally, I was told my fireplace ledge will be brushed off and my entryway from the garage will be vacuumed.I cannot emphasize enough how each of these cleaning chores were specifically discussed and agreed upon. Absolutely none of this was done.The cleaning team could not even be bothered to pick up a stray dryer sheet in my hallway.I spoke with owner the next day and was essentially told that none of this was included.I found the owner to be misleading and dishonest, and do not recommend this business.
My home always is so fresh and clean, and my bathrooms sparkle.The ladies have also been so kind and friendly to my entire family, it is a pleasure to have them come to our home.
Very professional, work was done as estimated. I was extremely satisfied with the results. Misty & Cherise did a great job.
The office and the crew make it as easy as can be. My requests are met with ease. It is so nice to come home from a busy week to a clean house.
Very happy with the service provided by Molly Maid. Their employees are both professional and courteous while providing excellent cleaning services. 100% recommended.
Would like to update my first post, I give my team Sarah and Amy 5 stars,as well as the Business. Have done an excellent job fo us.
Sara&Amy do a really fantastic job cleaning my apartment .They are super friendly and I REALLY ENJOY THERE VISITS.
The service and professionalism has invariably been exemplary. The Molly Maids of Mahoning/Trumbull County are highly recommended.
Lanaya and Gi Gi have helped clean my house since is started renovation and now as it is winding down helped me find the house under all the construction mess. The ladies do a great job! They work hard and fast! Great ladies! Highly recommend them!
We are very happy with our team, Leanne and Amanda. They do a great job!
My husband and I could not be more thrilled with Amy and Sara. They do a wonderful job!!
We are so very pleased with the service my mother, Kathi Salotti receives from Molly Maid. We appreciate them going the extra distance and making her house shine. The staff is very friendly and professional. Kathe Miller
Misty and Cherice are splendid. They always go out of their way to do little extras for me. Thank you for the services.
Always very pleased with the service and the cleaning. The girls are pleasant and helpful. They do a very thorough job.
Always a fresh clean smell when LeeAnn and the team are finished cleaning. Always nice to see them and always so friendly!!
They were like a tornado with hands.. cleaned areas that have not been touched before. They were pleasant and asked questions when needed. my house has never been so clean.....
Its always nice when someone else cleans for you and does a great job too.
Misty and Chence are Very nice and respectful girls. I would highly recommend them and Molly maid.
Does my Mothers house. She says the Ladies do an excellent job. Cleaning her house.
My siblings and I split the cost for Molly Maid house cleaning. It eases my Mom’s burden as a primary caregiver to my Dad and gives her an opportunity to have leisure time for herself.
I have used Molly Maid for several years. I love their service and the professional ism of the cleaning staff. Thanks to them the appearance of my building is one less thing I have to worry about. Thanks!!!!
Sara and Amy are both friendly and efficient. My house is big and we alternate various rooms each month, but they are very busy when they come.
Highly professional, reliable, and trustworthy. Love the way my house smells when I get home after the house is cleaned!
I really like that they try to always send the same team. My pets have gotten to know them, and don’t hide from them.
Lanaya and Gigi are great. It is a pleasure to come home to a clean house.
Have benn a customer since 2000 or so. House is always clean to my satisfaction. Girls are extremely trustworthy and curteous. Very pleased with Molly Maid Service.
My house always looks so much better when they are though.
The great job they do cleaning my home. My ladies are the best! They are very hard workers & deserve a raise....LOL!! I never feel the need to supervise their work. They are very professional & I would be lost without them! Thanx for asking. Cherol
I love my cleaning fairies! Its like magic, I come home and my house is clean!
Lanaya & Gigi cleaned my house and did a terrific job.
Having had several surgeries,my wife Diane really depends on Molly Maids. The girls do a great job, they must because she is very particular!
Misty and Cherice did a great job and were super nice.
Great ladies.did what was asked and the house smelled wonderfull. Thanks Molly Maids.
I have been completely satisfied with the crew from Mollys. They both are friendly, yet professional. They go above and beyond my expectations.
Extremely thorough! Love Misty and Cherice
Abigail and Tina are very professional and they cleaned everything prefect. I would recommend Abigail and Tina to anyone I know.
They are very unprofessional and prejudice.
Love my team! Thanks, Misty & Cherice!
Very clean.
Love my MM team!
“I like the attitude of the workers and the clean house they leave.”
Very detailed and professional.
Always excellent
Excellent work
Tracy and Carrie are amazing!!!!!