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Safeguard Self Storage
188 S Broadway, Yonkers, NY 10705, United States
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Safeguard Self Storage

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An
Review №1

The front desk lady is very friendly and helpful. Thank you so much for your assistance. I would recommend anyone who needs self storage. Great price!!

Ho
Review №2

I walked in to extremely clean environment. The front seat manager Alicia was knowledgeable and pleasant. She also gave me a great rate. I think I’m gonna like it here !

Ka
Review №3

Alicia was awesome. Last minute planning on a size for a storage was a little hard for me given that it was so lat minute, but Alicia was able to help me out in finding the perfect size and made my whole experience smoother. Definitely recommending this place to friends.

SU
Review №4

Traffic was horrible and we arrived later then we had expected but still during operating hours. Alicia, the manager was great! She was very positive, helpful and patient and helped me by allowing us to unload the truck and start taking things to my new unit during check out so that I could get in my unit in record time with the help if my friends.

Ma
Review №5

I came here to rent a storage unit the lady behind the desk was initially nice and she requested that I leave her a google review on the safeguard website she was attempting on guiding me on what to write she demanded my phone when so she can type all these wonderful remarks about herself when she noticed that I wouldn’t allow her to hold my phone or post inaccurate information she became irate and less helpful and started to help customers who arrived after me. This lady who I believe is named Alice or Alicia is very unprofessional and seems to have disorders.

Je
Review №6

Great facility. Ms. Alicia is very professional and good at her job. Her personality and kindness won my business for me and all my family/friends. I would like management to know she is a great asset to the company. Service with a smile thank you.

Be
Review №7

Alicia was such a blessing! She was very friendly, helped us and exceeded our expectations! This is our first storage unit and she made our experience homely :)

Da
Review №8

GREAT PLACE. Put your stuff here!

Sh
Review №9

Great experience. The customer service was very helpful. Also the manager there was very helpful and nice as well. She made my experience very smooth and easy today. Thank you.

Ja
Review №10

Such a clean and wonderful place. great customer service, Alicia was very professional and answered all of my questions. I would recommend this location.

Ka
Review №11

Alicia is the most professional and humble. Customer service person i ever encountered.From entering your store until i left she was very helpful, she educated me on things i didnt even know would be possible when in need of storage. She is a blessing and im glad safeguard has her here working. Because i feel safer than ever that will items will. Be in good hands

Sh
Review №12

The storage was perfect for my needsNot only was it clean, but your Employee Alicia was amazing and very friendlyThis is the best day ever

VI
Review №13

This was my first experience renting out a storage space. Laritza and Jose were so helpful they went out of their way to make me feel at home. My first experience was out of this world. I love the place an especially the staff members. I am very happy that I have chosen this particular storage place. Thank you very much for all your help Laritza and Jose. See you soon my friends.

Tu
Review №14

Great customer service was provided by Alicia she work with me to get me the best storage space that best suites me the best

Ro
Review №15

Alicia and Laritza were both extremely professional and helpful. I was able to quickly get a storage unit at a great rate. I highly recommend this location for your storage needs. Great customer service!

In
Review №16

Great customer service/ went above and beyond to accommodate my need.

Ju
Review №17

Experience was really great all around. I called customer service and they were very helpful in helping choose the size of the unit and offers. Alicia then was amazing to get me signed up and registered. Very good experience

Sa
Review №18

Laritza did a great job and took care of me. She gave me the perfect size for my needs. I would definitely recommend this location. She’s amazing and informative.

Sh
Review №19

I had a great experience renting with Alicia shes the best !!

Al
Review №20

My experience with Alicia was amazing came in a little later but had the patience to help me . She was very pleasant and helpful great customer service needs a raise

Co
Review №21

They have a decent employees who are friendly and prepared to serve customers.

do
Review №22

Everything was great... Alicia and Laritza... they were the most helpful and beautiful people. They helped me everything perfectly....

Me
Review №23

Great customer service. Alicia was very helpful.

Ri
Review №24

Alicia was very helpful and attentive to our need. she helped us with the transitions of our storage smooth and easy . Her knowledge and Super personality was a welcome feeling in getting it done. she answered all our questions and so we had everything we needed to get started. So i would Definitely recommend this site not only for the storage but for the great Customer Service she gave us A+

Al
Review №25

Id like to give a nice review to a worker who helped my Mother on Sunday May 09th at the building in Yonkers #sss190203. She has that all the years that weve had our unit in this building no one had quite helped us the way the employee Jose Marte had helped her. He was very professional and courteous. She has said she felt very appreciated that he went out of his way help her the way he did, and she hopes he moves up in the company and that they hire more fine helpful people like him. She says thank you from the bottom of her heart.

Br
Review №26

Great service, clean facility, super friendly

Ja
Review №27

The service was lovely and the staff helped us pick the right unit for our things. Alicia was awesome and very accommodating. Would recommend!

je
Review №28

Our company was looking for a Storage unit and we luckily found the perfect one. Alicia was spectacular can’t say enough about her she was kind patient and knowledgeable she helped us find the perfect unit. She made sure we left happy with our decision we will definitely be recommending others.

An
Review №29

I opened a storage unit with laritza and Alicia and it was a fast and easy process they were very helpful and very polite and respectful I would definitely recommend this storage place to my friends and family!

Li
Review №30

Excellent service and excellent quality of service. Laritza is the best in Yonkers storages

Do
Review №31

Everything is excellent here. LARITZA AND ALICIA ARE THE BEST EVER

Sh
Review №32

Had a wonderful experience. The facility and unit was clean. Alicia was so helpful, informative and kind. Looking to have a good experience at this facility because that has not always been the cas3 with past storage facilities Ive used!

Do
Review №33

The service was great and friendly Ms. Alicia was a great help with great customers service.

Co
Review №34

I was a previous customer here and Alicia is a great customer service representative

Es
Review №35

The first thing I noticed is how clean this facility were compared to all the other ones in the area. And great customer service as well. Would definitely recommend.

Li
Review №36

Without a doubt, the cleanest and friendliest storage. Alicia was absolutely helpful and very patient with me opening a storage unit. Family has had units here before and theres a reason this place is my go-to. Top notch service.

al
Review №37

Very professional and friendly Alicia made this a smooth transaction

j
Review №38

Ms. Alicia was very professional and takes time with each of her clients.. and makes us safe with social distancing including usage of elevators no matter how many people there are! They offer good fair pricing and communication skills that help me understand whats going on.

Be
Review №39

I needed a storage unit in a hurry due to my daughter moving out of her dorm. Safeguard Storage was close and easy to find. Alicia assisted me and helped me pick the right size unit needed to store my items. She is absolutely wonderful to deal with. She is friendly, kind and helpful. My unit was the perfect size for what I needed. I would definitely recommend to anyone needing a storage unit.

Gi
Review №40

Alicia was the most helpful and pleasant person i have ever had to do buisness with... Professional from the beginning w the smile of an angel God bless this company for having her a part of your staff..

Su
Review №41

Excellent job. From both Brianna and Alicia. It was exciting to watch Brianna be trained by her ManagerBtw Very clean place 2 Thumbs upGood luck..

Do
Review №42

Laritza was amazing and explained everything to me. Recommend

Je
Review №43

Great customer service, and Maibel show me very good promotions. Great guy.

Ou
Review №44

Fast and easy process

Au
Review №45

Alicia Brianna & Laritza Showed Great Customer Service. They Were Very Polite, And Helpful I Would Recommend Them To Anyone.

Ne
Review №46

Alicia is the best! Very professional and courteous. The prices are the unbeatable. Excellent service highly recommend if you’re in need of a unit.

Na
Review №47

They are very pleasant and personable, they took all the time explaining all details . Very nice.

Ro
Review №48

Came to Storage to rent a space and the experience w your Manager. Ms. Alicia was so amazing.. Such a humble person w a great heart..She made my day much better ..Shes a.keeper!!!

Ca
Review №49

I called the central number, got through to Vicky right away. She set me up with a quote and when the call dropped, called me right back. Then I called the Yonkers location, spoke to Alicia, to let her know I was coming. She met me there and showed me a unit, got me set up, and everything went as smoothly as could be. Plus she was very personable and made a routine experience pleasant. Couldnt we all use more of that these days!

Ta
Review №50

Came in to Safe guard Alicia and Brianna were great they explained everything to me and showed me the storage unit I would highly recommend

Ju
Review №51

Excellent service from an employee named Brianna. I highly recommend this place!

Ir
Review №52

Great service, very friendly and helpful.

Pa
Review №53

Alicia helped me get a new storage today. She held it for a day and everything was done in 10 minutes. Supplied all the boxes tape and materials I needed. If you need a storage this is your place. Safe secure and staff is nice and helpful.

Da
Review №54

OMG. The staff here are SOOO helpful and friendly. One FINE establishment!

An
Review №55

Brianna and Alicia were very attentive respectful helpful this is one of the easiest storage place I’ve dealt with glad I chose this place

Vi
Review №56

Hes wonderful very satisfy in pleasing would could community skills keep him on your team and thanks again

Mi
Review №57

It’s my first time here and my experience coming here was great. Alicia was very helpful and friendly. She answered all my question and concerns.

ke
Review №58

This self storage location is amazing and professional ms. alicia happened to help me to the fullest and gave me exactly what i need....the location is clean and they keep up with it, if your looking to store anything this is a great place to get started!!!!!

an
Review №59

Brianna and Alicia was very helpful. Very good job it may my day!

am
Review №60

First client today and the young lady Laritza helped me out renting a unit. very professional

mu
Review №61

Everything was so great! Brianna and alicia were very wonderful and helpful with everything! Thanks guys very much for yah help in getting us our Sotrage room size. 😃👍

An
Review №62

It’s clean and service was great, very kind and helpful

An
Review №63

Amazing service, both on the phone and in-person!

br
Review №64

The service was awesome and the room was really nice.

sa
Review №65

Alicia in Yonkers was super helpful. She assisted me with all of my needs & questions. She allowed me to view the storage units so I can figure which was best. Thank you so so much Alicia! You’re the best!

He
Review №66

The experience was wonderful. Helpful from day 1 two years ago. It is now time to say goodbye due to we no longer need a storage but we will keep this business in mind if we ever do again as well as refer to friends and family! MAIBEL is the best and greatest help! Sweetest and hardest worker. Also Bessy is just wonderful!

Lo
Review №67

I love the surport of Alicia and she was very helpful

Da
Review №68

Maine’s had excellent customer service skills and was very thorough in explaining all of the features and he walked me to my unit and showed me how to operate the unit and the elevator service. Excellent excellent customer service!!!!!!!

Ja
Review №69

I’m glad my wife suggested visiting safeguard. Best prices and even better customer service. The assistant manager Mr Maibel Pena was very helpful and happy to accommodate us. I Appreciate it 💯💯💯

Ti
Review №70

I am writing this because I want to give a big thanks to Maibel. He have great customer service all my questions were answered correctly and with a smile. I love the service your staff has provided.

Ro
Review №71

Dani and luby were exceptional! Has a great experience good vibes overall:)

Mi
Review №72

Fast friendly service

ja
Review №73

My experience with Maibel was fabulous, he gave me the full tour and assured me of all my rights. Showed me all my insurance options and made sure I knew the whole process on a monthly basis. Love it will definitely keep using this location.

Ed
Review №74

Thank you for good assistance and service.

Al
Review №75

I came in just to ask a question, and Maibel was extremely knowledgeable. I walked in shopping around and he sold me. Excellent customer service skills. Took the time to teach me how to get around the storage facility.

Sa
Review №76

Ive rented a large unit since November. Ive visited 4 times, to exchange items. I guess it was my fault that I did not check the schedule. One can utilize the unit, when the office is open. This means, today, Sunday, they only open at 10.00 am, despite the fact that the attendant is in the office, at 9.25 am, and in sure it would not break his back to open the main door, since has nothing to do besides staring at the wall. I cant wait to take my stuff out and next time I will make sure the hours of operation are for normal working folks.

Ru
Review №77

Luby and Dani gave me their undivided attention Very knowledgeable and gave great customer service would definitely recommend!

Iv
Review №78

The staff is polite and helpful. The establishment is kept tidy. I just dont like looking around for a

Da
Review №79

Being new to the area, I found myself walking by Safeguard Storage. When my stuff arrived I found I wanted to put some of my items in storage. I called and the call center set me up. Within minutes I received a call from Jose. He was very pleasant and professional on the phone and even better in person. When I arrived, he was waiting for me. He took time to explain everything to me and asked what I was storing and made suggestions. I found myself staying after the transaction just to talk with him. If hes not the manager then he needs to be. My husband even thought Jose was cool and my husband is VERY critical of people. Jose didnt try to oversell, he was personable, he listened and he was thoughtful and thorough. I did business there because he made it worth it!! I definitely recommend them to anyone in the Yonkers area.

je
Review №80

Great customer service from Alicia and facility was clean!

Ro
Review №81

Best Storage place ever!!! Mabel and Betsy are awesome. They answer all your questions and actually help you when you have an issue. Also if you come at the right time and are nice enough theyll share their takis! Hands down best place to store and the building is always clean

Vi
Review №82

The workers at safeguard storage are very nice and respectful. They explain everything to you. They took care of me in a timely fashion and answered all my questions. The facility is nice and clean and provided me with everything I needed.

Ma
Review №83

The guy Mailbel very knowledge.And great customer service in Yonkers location

Ju
Review №84

Maibel was extremely helpful during our process. He was very knowledgeable and friendly in helping us with our unit. Excellent Customer Service!!!

Ru
Review №85

Our experience with Maibel was amazing! He was very helpful and answered the million questions we had. He was very professional and was very patient with us! Loved him !

Sc
Review №86

Beautiful experience very professional dealing with maibel. Glad I choose this location.

Da
Review №87

Its always clean and the employees at the location I use are very courteous and pleasant . What Im unhappy about is that they raised my rent $15.00 without notice or warning and I hadnt even been renting a year . The rent is expensive compared to other places Ive researched . Even their supply store they have in the facility ie boxes, bubble wrap and tape cost relatively more than U-Haul and other storage places .I only choose Safeguard because of the convenience and accessibility to where I live . Its good for what I need it for . Make sure you research and ask questions and see what deals Safeguard has to offer before you rent . They are good in that area .

sn
Review №88

Great customer service. Maibel was so helpful in explaining all the details. He made this whole process so easy!

Ev
Review №89

Very clean storage. Alicia was very courteous and professional.

kr
Review №90

Maibel was great! easy, safe, and helpful.Thank you very much!

CU
Review №91

Good prices, very clean place, would be even BETTER if it was 24hr ACCESSIBLE... workers are always POLITE. And there is this really BEAUTIFUL😍 chick that works there named bessy😘

No
Review №92

Im satisfayed Alicia Domenech did a nice job shes a nice person....i recomended

An
Review №93

Alicia was very professional and exemplify great customer service skills and knowledge of the services offered. We highly recommend place of business

ri
Review №94

They scammed me by quoting me one price on the phone and then charging me more once i got there.I will sue them over it if I can to give them reasons to not scam others.The manager there is a reasonable guy but the company does not any longer put customer needs over its own needs.If you get a quote by phone be prepared to pay more for storage once you get there.

da
Review №95

Bessy is wonderful: always professional, capable and in a good mood. I dont know how she does it. So is Maibel who rescues me when I cannot handle the lock with my arthritic hands. Thank you for making this all so easy.

Da
Review №96

Staff is the best here besty is very understanding! But the district manager doesn’t understand customer service very cold person, made me feel awful and acted like I didn’t pay when there was banking errors! Definitely don’t recommend anyone to this place!

Ch
Review №97

Maibel is an excellent employee.Nice, explain clear to all the questions I make.Clean place.Organize.A lots security.He is the best

Ir
Review №98

Best choice using Safegaurd in Yonkers. Maibel the assistant manager, was very helpful. I was also given a great deal in such a short notice. Will also be staying with safeguard in Yonkers for future.

Ni
Review №99

Maibel was a great help getting the unit I needed.

El
Review №100

Jose was very helpful in getting me situated with a storage unit this September. I bumped into him on his way out for lunch and he actually clocked back in to take care of me. This was much appreciated since I drove over an hour to get there although he did not know that. As a first time renter I felt everything was clear and well explained. Highly recommended for your storage needs.

Information
54 Photos
100 Comments
4.7 Rating
  • Address:188 S Broadway, Yonkers, NY 10705, United States
  • Site:https://safeguardit.com/New-York-Storage/Westchester-Yonkers-Storage-Units?ibp-adgroup=GooglePlus190203&utm_source=GoogleMaps&utm_medium=organic
  • Phone:+1 914-885-9239
Categories
  • Self-storage facility
  • Storage facility
  • Moving supply store
  • RV storage facility
  • Records storage facility
  • Automobile storage facility
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:8:30am–5:30pm
  • Sunday:10am–5pm
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