user
Mavis Discount Tire
521 Goffle Rd, Wyckoff, NJ 07481, United States
Appearance
Mavis Discount Tire

Comments
Ka
Review №1

I had a great experience here. The people who helped me were knowledgeable and completed the work efficiently. I’ll be coming back again!

Th
Review №2

Great service, great shop music. Store needs more staff to reduce extensive service time. Hardworking & knowledgeable crew.

Ni
Review №3

Alex was great! Very friendly and professional. Definitely would recommend this place.

Ad
Review №4

Excellent service. prompt and professional. will def be bringing other work I need done here.

Ma
Review №5

Rami at this Mavis location was great at helping me fix my tire leak. Very clear and communicative. Great rates, super easy customer experience. I would Go back again if needed and recommend.

Di
Review №6

Had a nail in my tire and needed the car for a medical appointment. They took care of the tire even faster then they said. Great work and very nice customer service. Would recommend them very highly .

Gr
Review №7

I was able to book a same day alignment. They got it right in and took care of it quickly. Great courteous staff.

To
Review №8

Always a great place to come. They fit you in even on busy days if they can, or as soon as they’re able. They spend the extra time looking over the car and driving out to isolate the issue. I’ve gotten tires for both cars in the past, brakes and alignment, oil changes obviously and allow went well. I did some suspension work on my SUV last Spring and was very pleased with the results.At this location, Rami is absolutely fantastic and I’ve actually followed him from another branch because of his attention to detail and customer focused style. If you’re looking for someone you can trust, I suggest Mavis in general and the Wyckoff location first.

Us
Review №9

Andy is the best saved me so much money will come back and will recommend other thank you so much Andy

Al
Review №10

Excellent service. Fast and professional. I will be using them again.

Eu
Review №11

Great work on my vehicle, I will be coming back very soon with my other vehicles

An
Review №12

My experience today was amazing. The communication was clear and direct. Not knowing much about cars anxiety comes naturally. But the team made me feel comfortable, I understood everything they said, and they fixed my issue perfectly.You guys really saved the day!!

Pa
Review №13

This was a great place. I had a leak in my tire on a Sunday. They fit me in and we’re very honest .the prices were great. I will be going back.Pamela

Zu
Review №14

Great service, will definitely come back! 100% recommend, Alex worked on my car and was very helpful.

El
Review №15

Wonder service had my car up and fixed in no time and the there service is easy and flexible to work with

Da
Review №16

Didnt know anything, went for them to simply change a TPSM in my left rear tire on my F-150. They dropped my rim, went and changed it put it back on the truck did not re-learn my tires so the light stayed on, I went back they couldnt figure out how to do it. I had to pay $90 for another sensor plus the mounting and balancing fee when they didnt fully remove the tire so there was no need for them to balance (which they didnt do) but I was charged anyways. They then took over an hour and a half to replace the sensor, as a technician knowing how to do this process it was just mind blowing to me. I will never go to this place again. They do a horrible job and everyone who works there just seems miserable.

Ch
Review №17

The manager Andy is great and always honest about the work your vehicle needs.

Gr
Review №18

Hamdi made the automotive experience very easy and made sure everything was taken care of on time. Very quick for all services. I will be coming back!

Fl
Review №19

Got a flat tire on my 1 year old tire because the nail was in the wrong place and they replaced it with warranty prorated. Nick was super nice and helpful. Everyone else was also friendly and courteous.

Om
Review №20

They have great service with a affordable price ranges and have a wide variety of items ranging from tires to fixing up any problem with the vehicle

kl
Review №21

Excellent service and I was treated like a king. Tommy who is the Asst mgr at the desk was very friendly, patient and helpful. He answered all of my questions with courtesy and aplomb. Frank who installed my tires was great, professional, knowledgeable and most efficient and took great care of my vehicle. Wade performed very well also with my vehicle maintenance. I enjoyed my time here and would highly recommend the staff and location and will definitely use them again and tell all of my friends. Great pricing and fairness in the services they provide.

Ji
Review №22

This location was great! The store manager, Rami, under promised and over delivered. They finished the job in under 2 hours. Ramis honesty and knowledge will keep me coming back.

Mi
Review №23

Wonderful service especially during Covid! Jeremy the manager and Tom were so nice and accommodating! Originally I stopped over after work and asked Tom for a recommendation on what to do about the multiple nails in my tires. He filled my tires with air and gave me a quote for my tires. He told me to come back when I had the time and money. I did just that! I could of went many other places but I went back because of their customer services and warm personalities. I will go back and recommend to friends! Thanks guys!

Je
Review №24

Unfortunately got there 2 minutes before they closed on a Friday evening. They could have easily told me to take a hike or saved the car for the next day. All three managers (Jeremy, Bernie, and Tom) looked at my tire and stayed open later than necessary to help out. All three were helpful not only in helping out with the temporary fix, but also with providing options for a more permanent fix. Professional, real, honest, friendly, efficient..

Pe
Review №25

Great experience at the Wyckoff NJ shop, very helpful, fast professional service. Would recommend.

Dr
Review №26

Bernie and Frank took great care of me. Walked me through what was needed and NO BS. They understand money can be tight these days and can work with you. I recommend this location to all my friends and neighbors and will certainly return. Thanks guys.

Ja
Review №27

The manager Jeremy is always courteous and professional. My car needed a variety of things related to suspension and a faulty ABS sensor. Everything was fixed and my car has never run so well-just in time for winter season. People need to know Mavis offers a large scope of services-not just tires and oil changes! And the prices were quite reasonable-better than any dealer. Thanks for the help!!

Ai
Review №28

Speedy service. Andy was a great help.

Jo
Review №29

Fast and honest with no fuss.

ro
Review №30

LUIS IS THE GREATEST

gr
Review №31

Staff is nice, thank you.

Fe
Review №32

Came in to get my brakes done on Friday and the mechanic Ray that did my brakes was awesome he was very knowledgeable and explained everything to me that I needed and because of the way I was treated I will definitely be back thank you for a great experience going to this location I will be referring my friends and family to you

Ma
Review №33

Called up and hour and 1/2 before closing time was talking to a guy said come on down when your ready, took my number, email etc so I got there in 15mins from when I called in my car and my wife’s car with a set of rims to get new tires on and guy at desk says yes your name is down but we’re fully booked!! What a waste of time and effort and not even an apology

Ka
Review №34

Just stopped by for air and these guys are awesome

LO
Review №35

Jeremy is the absolute best!! I always receive excellent service from Jeremy and all of the employees. I highly recommend everyone to go to Mavis in wyckoff for all of their automotive repair needs, and to purchase tires also.

Br
Review №36

About 3 weeks ago my engine light came on in my Infiniti G37x and I stopped by Mavis. Jeremy came outside and for no charge diagnosed my car stating that it was my catalytic converter. He told me you can safely drive with the light on and he would get everything and it would be expensive about 1300. So then I was driving the day before bringing my car in for this repair and engine light goes off. I showed up and Jeremy said I have sisters and mom at home and I will not take advantage of a woman especially when you dont need converter most likely. He told me i drove enough and whatever was going on had reset at about 75 miles. So he told me get Cataclean and I did exactly what he said. I did it 2x to ensure everything was cleaned out. It cost me about 60 dollars and its fixed since then. I recommend this Mavis location over any other one and over any other mechanic or other places for tires. I have been using them for everything and even my brakes are under warranty so all I pay is an hour of labor when pads needs replacement and my tires for 53 dollars if anything happens a bubble, nail or anything they replace it for the life of tire. I love these guys! Thanks for always a great experience!

Sh
Review №37

Andy is awesome

Al
Review №38

Timely, efficient and professional.

Br
Review №39

The guys in Wyckoff are great, especially Jeremy the manager. They are professional, knowledgable and courteous; honest and dependable. I highly recommend them.

Ri
Review №40

The service was awesome!

Ja
Review №41

Having an issue with my car and the manager Jeremy was so very thorough. Explained everything and was truly helpful.

th
Review №42

Andy is great

Ru
Review №43

Shopped around online for some tires and found Mavis to be the best price. I was a little apprehensive to take my business here due to some negative reviews on yelp. But I figured if I didnt like the service - it is easy to walk out. I spoke with Leo and told him what tires I wanted. He had to order them for me and they would be here next day (which is today). He showed me a price, and the cost of the tire was a little higher than the online price. Leo told me he would obviously honor the online price. Tires came in today and I went down and was immediately taken. They informed me of brake wear and suspension becoming weak (my words not theirs). I declined both services and was not pressured to replace these. Got my 4 new tires on - hassle free, and had some nice conversation with Leo. Nick rang me up and we went over everything on the bill - without any problems. I will definitely be back to replace my tires on my Yukon XL. It was a pleasurable experience.

au
Review №44

Bad customer service experience

Ch
Review №45

Excellent experience as always at Mavis Discount Tire Center in Midland Park, NJ. Very friendly and professional. Also, very efficient. We have gone to them in the past for new tires as well as other car repairs such as recently getting our brakes replaced. No issues or complaints here. I highly recommend!

La
Review №46

I have had mixed experiences at other Mavis locations, but I had a good experience at the Wyckoff location thanks to Jeremy - He was friendly and professional (with me and other customers) and got me out of there as quickly as possible.

St
Review №47

Something that DCH Honda wanted 4 hours and 300 dollars to do, Mavis did in an hour and charged me 30 bucks

De
Review №48

I am very happy with the quality of the service and the staff at Mavis Wyckoff. They were able to fit me in and get the work done quickly. I have been there several times and have had a consistent experience with them. From the need for new tires to emergency repairs and standard things like oil changes I am always pleased with the results and the way they work with my schedule.Unlike other places I have gone to they have never tried to up sell services and show me what should be done right now and what can wait a little bit. This is such a rare thing these days so they have earned my loyalty. Good, honest, pleasant service! In todays world it seems like a lost art. Thank you Mavis Tire and staff.

Ma
Review №49

Very convenient location. Had my brakes done one evening after work and brought in my fathers vehicle in for service the next day. Friendly and accommodating front desk (Frank and Nick) and great service from the guys in the garage (Robert, James, Nick and Leo). Fairly priced and quick work time; great experience, would recommend.

Ki
Review №50

Andy is great!!

Jo
Review №51

Leo and Frank were amazing, between the both of them they were able to assess my needs and take care of them very quickly. They really helped me out in a last minute pinch, very grateful! I would definitely recommend going here- the price is great for the quality of the work being done and they did it so fast. I will definitely be coming back!

Am
Review №52

I want to start with, I started out here with a bad experience with one of the workers then I started dealing with the manager, Nick. Hes very nice and he works fast. Hell explain things to you and go over things.I just had my tire sensor fixed and he was able to do it quickly, less than an hr, with no problem and, because it wasnt corroded, he didnt charge me!

je
Review №53

It was my first time going to Mavis and the service was great. I felt like I was being well taken care of. All of the employees are very nice and answered any questions I had during my visit. Definitely recommend going there.

Ma
Review №54

Best experience I’ve had with a mechanic or any issues with my car. Nick worked with me and helped me meet my needs and my budget and was extremely friendly!

mi
Review №55

Courteous and professional people Great job!

Ka
Review №56

Sales guys were very helpful and we were in and out within 1 1/2 hours of getting all new tires.

An
Review №57

I have been coming here for years. Even before they changed ownership and became Mavis. Great customer service! Nick was great! Great prices on Oil change.

Sa
Review №58

The light kept going off indicating a flat tire. After checking all the tires and re-pumping them they determined they were fine. There was no charge so i will definitely go back there again if i have tire problems.

co
Review №59

Excellent service all around!!

Na
Review №60

Outstanding customer service. Gregory and Leo were both so helpful making sure I would get the right tire for my Jeep. Ill be back for other services. Highly recommend.

Br
Review №61

Great and fast service! Nick and Rob went out of there way to save me from driving home with a flat tire and we’re very professional!

St
Review №62

I️ paid to have my brakes repaired and had nothing but more problems. The service tech was rude and incompetent. The manager on duty was pleasant to deal with but could notmake up for the extremely poor level of service given by his staff. To make matters worse - the general manager basically wanted a round of applause since he had the brakes repaired at no cost...the second time I️ brought it back.Here is a thought - FIX IT RIGHT THE FIRST TIME AND TAKE RESPONSIBILITY FOR YOUR LACKING EMPLOYEES

Li
Review №63

I had reason to speak with the regional manager Mike Lopez. He was so personal and accommodating and made sure to take care of the situation. He got back to me when he said and kept me posted on any developments that pertained to me. He made what could have been a frustrating situation into a pleasant one. Great customer service!

Co
Review №64

Very professional !

Lo
Review №65

Great place

Ja
Review №66

Thanks guys. everything very professional.nick and leo were very helpful.2 cars here in 1 week.highly recommend.

Ba
Review №67

Local tire shop, very friendly staff but a little pricey. Did a great job with my tires though.

Fr
Review №68

Lost the key to my lugnuts, attempted to upsell me on strut repair that the dealership did not recommend.In my opinion, this was a scam. If someone is scammed at a location, obviously I wouldnt recommend going.

ki
Review №69

Great customer service! Walk ins are welcome and they can fix your car right away. I stopped by there to get new tires and they were able to help me choose tires while being able to work with my budget. Highly recommend for anyone to go and get their car checked.

Ma
Review №70

The service was done quickly and competently. I used their services twice. Once was for a tire puncture and subsequent repair. I also used their services for a replacement of shocks/struts -- a much needed repair on my 2008 Hyundai Elantra. The people assisting me were friendly and very helpful.

Ja
Review №71

Great service. Greg took the time to explain the issue with my vehicle. Would highly recommend. I will be taking my vehicle there all my other service needs.

Jh
Review №72

Rep of. I when there to get a wheel alignment ... long story short the job they charged me 2.200$ I brought my car to a different place and it costed me only 600$ honestly

Sc
Review №73

I had a great experience. Very polite, prompt and professional service.

Er
Review №74

Decent price, great people... very honest.But 2 hours and 10 minutes to change out 2 tires when there were two customers ahead (both finished in less than an hour)? That is... to be terse, absurd.Mind you this was 8:30am on a Saturday.

Al
Review №75

Gregory made me feel very comfortable. Picked out a great product for my car and checked out my vehicle thoroughly. Ill be back again.

Ar
Review №76

Quick work. Very affordable for patches.

No
Review №77

I got a terrible flat. I went in and they took care of me right away. The staff was nice and explained everything to me. It was an easy experience. I was out in an hour.

Bi
Review №78

Great, friendly, courteous service. Good advice and honest opinions. From Bill, a happy customer!

C
Review №79

Walked in for oil change and air filter replacement. No cars in any of the 3 bays, so told it would be about 30 minutes. Went up on lift quickly, and stayed there for more than 90 minutes!! Said they didn’t have the oil filter and had to wait. Manager, and staff couldn’t care less about the long wait...I was a hostage, not a customer. Not even an apology!First time, and last at this place. Will share my experience with all my Wyckoff neighbors and friends.

Ch
Review №80

I have never rated a business as a 1 star before, if I felt the service or product they are offering is subpar I simply will not shop there anymore. The Mavis in wyckoff however is that certain kind of special where I felt a 1 star is appropriate. Last spring I brought my summer tires to be simply put on my vehicle which were already mounted and balanced. I spent 25 minutes before I left because a representative did not acknowledge my presence. This fall I decided to give them a 2nd chance and went to have my snow tires put on. I called the number that is listed when I Googled Mavis Tire Wyckoff. The gentleman who answered the phone took down my information and placed a reservation for 2:30pm. When I arrived at 2:30 I was told there is no such reservation and the number I called was actually corporate, which means corporate and their local stores clearly have no open communication between them. I was told by the manager to bring my vehicle in the next day. When I arrived, they wanted $100 just to have the tires put on the car which is 3 times the amount compared to the other six places I called prior. Not only are they price gouging they seem to be highly disorganized. Do yourself a favor and go to Meineke, Midas, or Bobs Tires that are on Goffle Road you will save yourself time and money.

Ka
Review №81

Nick fixed my tire leak in less than 10 minutes! Fast and friendly service.

Na
Review №82

Great service !I needed tires for my Acura RL & Leo helped me for an hour to get the perfect tires and tires for Acura RL were very limited so he explained everything to me & ordered 4 tires and the next day Nick helped me with all the equipments which are needed to replace the tires.Great customer service and theyre very nice people.

Al
Review №83

Gregory(store manager) was great. Gave me options . They did a great job.

Jo
Review №84

GMC Acadia and got a flat tire. They showed me the nail in it and it wasnt possible to patch it. Needed a whole new tire. They said it would be about 3 hours so I left and came back. They said total was $230 which I thought was fair.When I went home I called dealership and they said I had to wait 3 days to bring it in and tire was $265 and labor was another $30-40 so about $300.Just wanted to keep Mavis honest which they were. They are in my town so it was a no brainer. The manager guy was VERY nice and helpful.

Fr
Review №85

Very helpful. I like the fact that when they find something wrong they take you in the shop and show you exactly what you need done to your car.

Ma
Review №86

Super friendly! Excellent customer service. Will be returning for all vehicle maintence . Nice job guys

da
Review №87

Great price, great service, friendly employees. Ill definitely be back !

Fr
Review №88

Best tire change quote of several tire establishments. Good maintenance advise based on real vehicle needs.

Er
Review №89

Terrific service, did not try to up-sell me on anything, just gave me the options and recommendations and let me choose. Very transparent

st
Review №90

Showed up @ Mavis with a flat at 8am. By 8:30 I was on the road with a new tire. These guys were great, fast, friendly & courteous.

Ni
Review №91

Tom is a great manager and helped me with a minor thing that could have lead to a big problem if it didnt get taken care of in time

Mi
Review №92

I like this company. Most important is 24 hour free use of an air pump.

Jo
Review №93

Had a really great experience getting a new battery on a Sunday!! Staff was great, job done right, and quick.

Pe
Review №94

Huge improvement over previous owner. If you went to this place when it was platinum give them a try, you wont be disappointed.

G
Review №95

Very efficient manager and car runs great with the new alignment. Will be back for 4 new tires.

ku
Review №96

Excellent service at a reasonable cost.

Ch
Review №97

Great guys helped me out twice and didnt charge me for nonsense!

Am
Review №98

Thanks Andy!

Ch
Review №99

The staff is very professional and knowledgeable and the shop is very clean.

Ho
Review №100

Excellent courteous service. Good price, pleasant experience.

Information
9 Photos
100 Comments
4.6 Rating
  • Address:521 Goffle Rd, Wyckoff, NJ 07481, United States
  • Site:https://mavistire.com/locations/wyckoff-nj.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 201-445-7747
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–8:30pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:9am–5pm
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations