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Device Drop - iPhone, Computer, iPod, iPad, Tablet, Laptop, Video Game Buy Sell Repair
3331 Fort St, Wyandotte, MI 48192, United States
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Device Drop - iPhone, Computer, iPod, iPad, Tablet, Laptop, Video Game Buy Sell Repair

Comments
Ne
Review №1

Good guy. Went out of his way to fix me up quick and efficient and fair. Stick to the plan man! Stay up

Fr
Review №2

Great service best prices respectful I bring all my phones here .best place to sell fix or buy personal electronics

It
Review №3

I’ve known the owner “David” ever since we went to high school together. I’ve known this guy for over 14 years. He has ALWAYS been tech savvy and extremely gifted with electronic knowledge. If you need an honest review, read this one. Be direct with David and he’ll be direct with you. Simple as that. Great prices and he gets it done fast.

Jo
Review №4

If I could give this shop less than one stars I would.I dropped off my IPhone X which had a faulty screen that became unusable. the quote was almost $500 from apple so the $200 quote from this shop sounded great and according to reviews the show was good right? wrong. After a month the screen without any cracks or being dropped glitched out and would not turn on. I went back to the shop because I assumed that the screen was just faulty. The tech told me that it was my fault and that there was no way it was his fault or a faulty screen and that he would have to charge me for a new screen again. So desperate to get my phone working I paid another $200 for a screen and bought a new otterbox case and screen protector to make sure that I wouldnt damage the screen again. Well here I am 2 months later with the same problem. no cracks, no scratches, no drops. just a broken screen.Onto the second problem with this shop. The first red flag I should have been concerned about walking in is that you get a $5 discount if you can show them that you wrote a 5 star review. This is highly unprofessional and possibly illegal to pay for reviews.The business is practically a scam and I would recommend any other shop or even a friend who thinks they can fix your device before coming here.Response to owner: I specifically was told that writing a 5 star review would give a discount (I never wrote a 5 star review). That is the problem. Asking for a review is very different than specifically asking for a 5 star review. That is the problem I had with this. As well as the fact that I should not have the same problem with your repairs twice in the span of a few months. It proved that I had been out $400 either because you carry faulty products or because of the quality of repair. I did not come back because I had lost faith in this shop, and was disturbed by the way I have seen your staff deal with customers and myself when simply asking a question. As well as the way my electronics were still broken after leaving the shop.

We
Review №5

When my husband mentioned one of the the speakers on my phone had stopped working directly after a recent screen replacement, this person came UNGLUED and began ranting about how he hates working on HTC phones, he should have refused the job, he will never recover his money etc. He refunded the money instead of fixing it and refused to replace the screen on my husbands phone. Maybe he was just having a bad day but very unprofessional and not emotionally equipped to handle himself during stressful situations. Unless I am willing to forever talk on speaker phone and have my conversations overheard, I have to replace my phone. If you have an HTC, dont take it here.

wi
Review №6

Great “Small Business” service! Dave is a pro. I recommend him for all your device mishaps..Fast repairs and fair pricing.

ge
Review №7

I dropped my work phone on Sundays which I cant keep my company running with out it and took it here Monday morning first thing they had it done within 45 min I highly recommend going here instead of other places that as soon as you walk in they are trying to sell you a new phone this will be my go to shop next time I drop my phone hopefully not any time soon. I highly recommend it.

Me
Review №8

Had a new Charger port, on a Lg K10, installed on my phone, very pleased with the work, Will Be going back, again for all electronics, repairVery friendly and goes into detail of the repairGreat Job!

Jo
Review №9

The end of the head phone jack broke off in my I pad and he was able to take it out in 5 minutes with no problem. Another place tried to tell me I had to get the piece replaced which was a lie. Thank you Device Drop my 5 year old will be happy now that he has his IPad back.

Cr
Review №10

Have been multiple times and leave pleased every time! Called over the phone for a simple thing and he Dave gave me the info I’ve been needing for a day. Always recommend !

Da
Review №11

I had the screen on my cell phone replaced. Im glad I took it here, because of the fast service and knowledgeable staff. They did a great job.

Ju
Review №12

Fixed my PS4 HDMI issue in a timely manner and at good price. Staff is also very friendly and professional. Recommend for all electronic service needs.

Sa
Review №13

I have had 3 phones repaired over the years from them.Had no issues

Ch
Review №14

Ive brought a couple of my phones here. Hes always done an exceptional job, and gets it done pretty quickly too. Recently brought him a cord for my Sena(bluetooth system for motorcycle helmets). I went to a few stores with all of them telling me they couldnt repair it. I took it here and although it took some time he got it done and saved me a lot of money as you cant buy just the cords. Cant recommend this place enough.

Ca
Review №15

Excellent Service. My Ipad air data port was no longer working, couldnt charge the ipad. Got that fixed on 1/14/20. waited to write review,

Ch
Review №16

Awesome service he was able to get my laptop in which I use for work the same day get the repairs done and get it back to me is rates were outstanding I would recommend this place to anyone who needs computer repairs!

Do
Review №17

Brought Samsung Galaxy tablet in wouldnt turn on was able to get it to power up said new battery would solve issue and provided me with other helpful information in regards to proper charging methods

Ja
Review №18

A great quick service place to have your devices repaired. Honest and fairly priced service.

Mi
Review №19

A streak of bad luck hit my house with dropping phones, my teenage daughter who has been super careful had dropped her LG3 she had for 2 years. Was sketchy about phone repair places but decided to look into one anyway because I didnt want to purchase another phone for $700. Took it to Device Drop and for a reasonable fee they were able to fix it in 3 days! Happy with the fix, I decided to have them fix the charging port on my favorite tablet, and in a few hours it was as good as new. Customer service was good as well I definitely recommend them.

Ti
Review №20

Been here twice. Repaired both of my iPhones with no problems. Very nice with great knowledge and customer service. Definitely recommend

Tr
Review №21

Very quick and very great work

Ja
Review №22

Owner fixes items himself, does a good job. He checked my I phone and said is was done working, I took it to Verizon who claim they could fix it, next day it stopped working, they admitted it was toast. Dealt with him since he opened, never known him to mis-diagnose any phone Ive had.

Li
Review №23

Im so happy I chose Device Drop to recover my pictures and contacts from my broken phone. They were able to transfer all irreplaceable pictures and info to my new phone. All for less than $100.

di
Review №24

Awesome,fast customer service. Have had screens and batteries replaced. No fear of getting ripped of at this place and the prices can’t be beat!!

Da
Review №25

Horrible customer service! Was extremely rude to my 13 year old sister and continued to yell at me and get incredibly defensive over the phone. Never had this happen to me before and I used to go there all the time, but after this I will never go back again.

Ka
Review №26

What great service at such an amazing price! Saved my butt with my iPhone when my screen cracked. So glad to support a local business who does it better than the big stores!

La
Review №27

Took my Xbox one he cleaned and repaired it in and out in Couple days, very polite and knowledgeable. Highly recommend!!

Je
Review №28

Always a great experienceI’ve had many phone’s fixed hereNever had a problem!

Cr
Review №29

They were way cheaper and faster than Apple. They were polite and did an excellent job. They dont charge for anything but what you need. I highly recommend them!

Je
Review №30

Great service and great price. Dave fixed my sons iPhone better and cheaper than anyone around. He also diagnosed my laptop and ordered a new charger and battery for me at a very reasonable price. I would recommend Device Drop to anyone.

To
Review №31

Ive been going to this guy for years. He used to be in the Gibraltar Trade Center. Hes awesome. Great work every time.

Jo
Review №32

This was the closest repair shop I could find and it was a great experience! Dave and the rest of the staff there were very professional. I had broken my new Google Pixel Xls screen and within hours I had it back, good as new! Thanks again Dave, youve got my business and I hope others are fortunate enough to use your services!

Co
Review №33

Great place and good service, owner helped me out and was able to get me what I wanted easy in and out. Definitely coming back👍

Br
Review №34

Best service that I have ever had dealing with a phone. This guy knows what he is doing and knows what he is talking about. Highly recommended! 5/5 is not a good enough rating.

Al
Review №35

Great place to get your ps4 fixed. Fast, prompt, and very professional with competitive prices.

Ma
Review №36

My IPhone had a cracked, blurred screen, the battery was expanding and ready to die completely, and the frame was bent. He was very helpful in finding a solution to fixing my phone and actually goes out of his way to make sure the job is done right. I wouldn’t take my phone to anyone else.

Ka
Review №37

Fast and easy repair! Highly recommend.

De
Review №38

I recommend this places to anyone thats having issues with their phone. The prices are great!!! An they were fast an friendly ..

Ni
Review №39

This is the only repair shop in the area willing to fix my sons Wii GamePad. Great customer service would come again if need be

De
Review №40

How much to replace ps4 hdmi port?

Al
Review №41

Had my 4S screen replaced in less than 1/2 hr. Prompt & quality service. Will recommend to those in need.

Me
Review №42

Great customer service and they repaired my phone wonderfully!!

An
Review №43

I will never bring my electrics to anyone but Dave! He is awesome.. He has fixed numerous phones and electronic toys for my family. He has great prices and has great work..

na
Review №44

Great service, phone was fixed in less than 30 minutes and the phone looks like it did when I first bought it. Price was the cheapest around here also. I will come back to this store for all my future broken screens.

Am
Review №45

Highly recommend! I called and did the research and this was the cheapest place in the downriver area for iPhone 5 screen repair. Took less than a half hour! Dave was polite and courteous and REAL. He didnt try to talk me into anything I didnt need even gave me a discount on an otterbox case so that my screen wouldnt crack again. I plan on going to the Device Drop whenever my electronics need repair.

Mi
Review №46

Dave knows hes the best at what he does...thats why he is cheap and quick! No over charging here! Cant wait to see his new store..

Ju
Review №47

Earlier I dropped my iPhone and cracked my screen. I needed my screen repaired asap. device drop repaired my phone a matter of 30 minutes. they have such great deals.

Cl
Review №48

Very knowledgeable and takes time with customers, reasonably priced used phones, tablets, and laptops. If you want work done reliably by an experienced person, come here.

St
Review №49

Dave is awesome and stands by his work. Will never take my phones anywhere else.

Re
Review №50

I dont recommend device drop. Worst encounter Ive ever had with a supposed phone tech. They broke my Home button and silencer while changing the screen and then denied it, then continued to blame it on me even though it worked perfectly fine prior to their services and refused to fix the millimeter thick gouge that was starting at me from my phone in between the ear piece and the metal that was left on my EXPENSIVE phone from the equipment they used. Still they had the nerve to deny me services and blame my phone coming out looking/working worse than it did BEFORE it went into their hands, ON ME. Sorry but Ill take my money elsewhere and spare myself the debate with mr.ithinkiknowitall. ☺️

Cr
Review №51

Great service my phone was fixed quick great place! Thanks! I recommend this place!

Al
Review №52

Wonderful service at a great price, I expected to wait at least a week for my phone to be fixed and now he has fixed multiple devices for me and I have one there now, always under a day. Most of the time its done in 45 minutes!!! Thanks Device Drop an asset to Downriver!!!

An
Review №53

Gave me the right price I was looking for after being insulted by another shop just down the street. Great place and service. I will be a return customer.

Da
Review №54

Great service. Friendly and professional staff. Great prices.

Tr
Review №55

Totally pleased. Great service, explains everything!!!

Jo
Review №56

Highly recommended, great prices, fast service! I had them fix my iPhone screen haven’t had any problems since

St
Review №57

Honest, fast and reasonable, they repaired my Samsung tablet and returned it to me quickly. They could have easily claimed my lcd screen was bad but only found a loose cable, repaired and returned. Will use again and highly recommend.

Je
Review №58

He is always in a bad mood ! Never smiling .. and denied my service

Mi
Review №59

Great service and good prices

An
Review №60

GreaT Serivice With Great Poeple

Ch
Review №61

Very reasonable products and great service! Would definitely recommend way more reasonable and efficient than Best Buy which by the way I left to come to.

Mi
Review №62

Quick service! Done within 45 minutes! Like brand new.

Bl
Review №63

Needed my laptop screen fixed and they did it fast and at a reasonable price. They are very knowledgeable and experienced.

Cr
Review №64

He bought my old iPhone from me and paid more than what At&t store was offering. He was very informative.

Dy
Review №65

Great service been here 3 ime already need your phone repair come here

Sh
Review №66

Dave did an amazing job repairing my wifes S3. He even gave her pink mirrored glass! Highly recommend taking your damaged phones, tablets, etc.. to Dave!

Ha
Review №67

Horrible service. Made me feel dumb for asking simple questions, like will there be any problems with the touch screen after repair.Would not recommend.

De
Review №68

Loved the service by Dave. U gotta try him. Reasonable. My Samsung phone screen was cracked. In one day, Dave had my phone like it was new. Give him a try, u want b disappointed.

ro
Review №69

Great service, both screens on iPhone 4 cracked, went in and 20 minutes later screens replaced at a fair price.

Ch
Review №70

Took my phone to Apple and they said my phone was unrepairable. Device drop was Abe to repair it!

pa
Review №71

5 star-Excellent service

Sa
Review №72

Great service, great price.

Ji
Review №73

Fast, Friendly, and Low Cost! I would definitely recommend this business to anyone in need of a device repair.

Mi
Review №74

Fixed Iphone screen in less then an hour. Great service and low cost!!

To
Review №75

I had a IPAD II with a cracked screen. It took less than a week to fix. Now its completely back to normal. I also dropped my HTC 8X and broke the screen on that as well. ATT said it was not repairable and I just had to buy a new one. Well, Dave replaced the non repairable screen in about an hour. The guy is good and professional.

Ju
Review №76

Extremely friendly and knowledgeable. Fixed my phone and saved my life!! Great guys!

de
Review №77

Getting Xbox One repaired. Great service, highly recommend:)

Jo
Review №78

Awesome pricing!!! First time ever cracking my screen and this place saved me hundreds !! :)

Da
Review №79

Very quick and easy. Great service!

Ma
Review №80

I was having problems with my iPod touch 3rd gen 64gb and was about to give up and thought about talking to David from the Droid Drop. He helped me with a few things that even Apple Support helped me with but went a different way and fixed my problem. My iPod Touch is up and running thanks to you David. Thank you so much man.

Ki
Review №81

Great service. My dog chewed my screen to pieces n Dave fixed me up in no time flat.

Aa
Review №82

I have a samsung galaxy s5 is that I was quoted over the phone for just under $200 for digitizer and screen replacement. when I showed up in person to have my phone repaired today I was told that they did not have any screens for my phone in stock. The man at the counter insisted that they did not have any screens in stock so when I second guessed him he went into the back room and pulled out a screen that fit my phone then I was told that it would cost $279 to replace my screen. he also stated that the screen cost more than $200 when clearly it does not. without a supplier I can purchase these screens anywhere online it about $150. Needless to say I left and took my business elsewhere where they installed my brand new Samsung screen for $189.

Da
Review №83

Great quality, fast service

Gr
Review №84

Great job phone looks brand new thanks

Ad
Review №85

Awesome job, was affordable, and very quick. Expert on what hes doing and I would recommend him to anyone with phone problems

Jo
Review №86

I got my glass fixed and add a screen protector really good work and fast but the screen protector was a little off so my front camera is blurry

DD
Review №87

Great service.... They fixed my wifes Microsoft Surface Tablet on the spot....

MJ
Review №88

Great work, done quickly at a reasonable price

Ty
Review №89

Fixed my phone turned out great

Bu
Review №90

Took my phone did an excellent job had it back in 4 hours.

Do
Review №91

BAD ATTITUDES dont go here. High prices and did i mention bad attitudes? Especially the guy working up front.

Mi
Review №92

Great place! Cheap, fast, and good service.

Jo
Review №93

Awesome place to go to for repairs and to sell stuff the workers and owner here are awesome

Ga
Review №94

Lisa Wierzbang Excellent Service

Ro
Review №95

Called for a quote on an old iPad 2 glass replacement they quoted me 280 everyone else is like 100 price gouging at its finest.

Pa
Review №96

Best ever... Great service...

Li
Review №97

Great Service-super fast!!!

Al
Review №98

Online and in front of the store says they open at 10. It’s 10:04 and no one is here.

Am
Review №99

Great service and fast fix!

Pa
Review №100

Very good fast service

Information
10 Photos
100 Comments
4.6 Rating
  • Address:3331 Fort St, Wyandotte, MI 48192, United States
  • Site:http://devicedrop.com/
  • Phone:+1 734-855-6338
Categories
  • Computer repair service
  • Cell phone store
  • Mobile phone repair shop
  • Computer store
  • Electronics repair shop
  • Electronics store
  • Pawn shop
  • Used computer store
  • Video game store
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10am–5pm
  • Sunday:10am–5pm
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