Jay and his crew did a fantastic job !! I had booked an appointment and they took me in right on time. They were efficient and helped me create a checklist for what my services my vehicle needed. Jay put in order of importance so I knew what needed to be done first. Excellent service.
Same day service for tires and oil change. Overall, this shop is run very professional and the staff were very transparent. I needed new tires and an oil change and i never felt like i was being cheated out.Jon helped me out and provided great service. I would recommend for new tires!!
John, Jay and Vinny all took good care of my fiancée and I. Weve had both of our cars serviced 4x this month by them and they gave us good prices and the promise time was met. The mechanics Guy and Sean made accurate and quick diagnostics of our issues and fixed them swiftly and flawlessly. Thank you team Worcester.
Vinny was friendly and thorough in explaining what is included in my tune up. He called me to offer other services that were recommened by the mechanics but I didnt feel pressured to do it all at once.
The staff was welcoming professional and on time plus the product and the labor was great and I’m so happy with it and I’m going back as soon as I need any maintenance for my car you should go and check and visit. Vinny the customer service was absolutely awesome and help me to get a discount and taught me how to get the exact tire and what I needed thank you so much.
They have great customer service. I send my family & friends to go there because the service is great and they are always on point with everything they do for you. They have a great team that works hard at VIP. The guys in the front like Vinny, Jay & Jon to the team that works taken care of you vehicles. The best place to go when you need your tires, oil change, alignment, breaks, & etc. done for you.
Service is amazing! Cant beat the prices. They have state of the art equipment and can diagnose anything. My truck is driving better than when I purchased it (used). Ive had it aligned 3 times prior to VIP but when they did it the numbers were like never before. Even a dealership didnt get it this well. I knew I had an axel issue but when they looked and confirmed they were able to get the part in and start working on it same day. These guys are great professional and very personable. It my new go to location for everything.
I went in to have my A/C recharged. Turned out that after the recharge was done, it still wasnt working. They got a relay delivered in a few minutes and it still wasnt working. Turned out to be the compressor. I liked that they didnt just jump to the biggest part needing to be replaced, and informed me of what was going on throughout. I came back to get the compressor installed and also scheduled to have my husbands cars brakes done this week as well. All around a great business. I was looking for a good local mechanic, and this is it!
Great service! Vinny at the front desk was very good at explaining everything as well. Would recommend to anyone in the area who needs service, tires, or anything in between.
Very well run. Great management and real mechanics. They gave me worst case scenario $$ requiring all new parts because some parts might get damaged during removal due to their condition, but the mechanic in true form knows how to take things apart and not just throw new parts at it and saved me a bunch! Bout time a garage like this opens in the neighborhood.
VIP Tires & Service is the absolute best in Worcester without a doubt. From their highly trained service techs to the customer focused management team no other car repair shop even comes close.I went there today for the first time to get maintenance and repairs done on my car. I was thoroughly impressed with the immaculately clean service bays and entire front desk area. They took my car in immediately upon my arrival and completed several complimentary service checks. The total pricing for the work done to my car was less than estimates I received from other repair shops in Worcester. The overall professionalism and courtesy that this team exhibited was far above what I had experienced elsewhere. I was in and out in about an hour with a finely tuned vehicle.I honestly highly recommend everyone to try VIP Tires & Service at Coes Square in Worcester for all their auto needs. After going to so many other car service shops in the area (and not wanting to go back), I can definitely say Ill be using only VIP in the future for anything related to my vehicle.VIP Worcester is a hard working, HONEST, and professional team that will keep you coming back. They will get all my business.Larry CaouetteWorcester, MA
I am impressed with the customer service and the condition of the facility. With a warm and inviting wafting area and great staff. I will definitely recommend this place to my family and friends. Thank you.
The Manager Jay & Employees Went Aboveee And Beyond to help me with my vehicle. From oil change/tire rotation/break cleaning to throttle cleaning & Mass air sensor installment. They are always consistent very friendly and they care about their customer & take pride in their work i would recommend 1,000 times over! I appreciate everything!
The staff at vip tires are very welcoming, and honest and they help you find the best price for Tires. Definitely recommend :)
Very good service and very cheap! The process was quick and the waiting came from actually ordering the nuts and keys. Would definitely come again. If I went to my previous service, the price would’ve been doubled.
Very good people.. very straight forward and are fast with there services
Very Professional, accomodating and fast. highly recommended!
My brother in law was traveling and was broke down a long the Massachusetts interstate and was towed to VIP at 3 Coes Square Worcester, MA they were outstanding!! Vinnie had his team work fast and efficient within an hour they had him back on the road. I trust them and would highly recommend VIP to all my friends and family. Thank you to all who helped him today!!
I’m so glad I found this place it very professional and don’t over charge or take advantage of female that don’t know anything bout cars which I love and respect ! They are very fair and Polite, this is now my mechanic and the only People that would be touching my car !!!!
Great place vinny was amazing and super helpful and nice
Quick and pleasant service. Would highly recommend to others.
They were great. Im a home mechanic who is usually pretty skeptical about auto repair shops. I listened to how they interacted with customers and they kept their promise to me. I left wanting them to work on my car. Top notch.
After installing 2 tires had some miss communication on what I wanted to get done, Jay the store manager call me the day after very professional fix all the small things, good work. Definitely recommend this place.
Great service from vinne & had work done in a timely fashion. Came back for extra service on my car & I got more in-depth service as expected. THANKS & MUCH APPRECIATED
The supervisor Jay was excellent and very informative. The place is very professional and very friendly too. Prices are very good and wont do anything without consulting you first. Will be definitely coming back!
Still need to redo my brakes the 3rd time. Still squeaking and screeching.
Jay was absolutely fantastic, I was really in a bind after blowing my tire on 290 and they took care of me so I could get back on the road. Thank you VIP!
I came in VIP service in Worcester, I was very satisfied with VIP service. They did great job for my car. Thank you.
This was my first time coming here and everyone was super helpful and honest! I will be coming back.
Went in for an oil change, on a Sunday. Vinny was pleasant and very informative. I needed my car back by a specific time. He promised it would be ready by that time and it was. I highly recommend them!
Outstanding customer service.Went above and beyond
Excellent service for reasonable prices. Will be a repeat customer
I brought my car in due to a severe coolant leak. (Which was supposedly fixed by a Chevy dealer) My car wouldn’t make it far without smoking due to the leak. I called in and spoke with John who was very professional and invited me in right away. Not only did they have the parts readily available, but got it done in only a few hours time! Absolutely not what I expected based off past experiences with mechanics and dealers. I also had them do an oil change due to the speedy turnaround. I definitely recommend this place if you need immediate service!
Very satisfied with your service you will see me again...thank you.
Great service provided by great workers. Very pleased with my services. Have been back multiple times now for repairs previously needed and will return in future
Amazing service and great people
Honest friendly and very clean shop. Manager Jay easy to talk to. Ill let all my friends and family know
Jay and the crew were very helpful and gave me honest advice about what I need to maintain my vehicle. I also love that VIP tire service donates to our Worcester schools as my kids attend!
The manager Jay is awesome and he really know the business I will always come back 🙂
The guys here were fast, friendly and efficient!!
Went here for an oil change and they were very friendly, prompt, and professional. Their facility was immaculate and service was fantastic. 10/10 would recommend
I had my car serviced here at 3 Coes Square in Worcester, Massachusetts. I would say with confidence that this is the best place to get your car serviced in New England. I highly recommend this place to people who care about a world-class service.
Please with first time here. They get everything done quickly.
Very clean and high tech.They have a machine that when your auto is driven thru that will tell if your wheels are out of alignment. They have dip strips that tell the condition of the various fluids. Not quick. But a thorough job
Nice amazing people there that are honest and helpful not just trying to get your money
Friendly staff and knowledgeable.
I went to this new vip tires store in Worcester for a check on my rear tire 🙃, had two nails pierced in...., they fix the problem in a blink of an 👁 eye, and their professionalism was exceptional 👌 . Thank you guys for a great 👍 job done. Do appreciate it 🙏 💯.
Seems like a decent place. Staff was knowledge and attentive. Work was done in an efficient manner.
John and my Tech were great, they informed me of things that might need attention and performed the oil change quickly.
Great service friendly professional environment would recommend
CLEAN, New beautiful facility with highly trained technicians and $10 dollar oil change best in worcester hands down love them.
My mother came and saw Jay she loved this place so much she called all of her friends to let them know about the new high tech facility as she called it. I will be going tomorrow to get an oil change for my vehicles !
I went to vip tires & service in park ave Worcester and they check my car and told me all the truth of what was going on with my car. I went to count of places to get answers and none of the places could tell me what vip tires & service told me about the problem my car was having. My transmission was bad, tires lump up because of bad structs and brake and license plate light were bad. I thank this guys for findings a solution for me and being honest, that really helped me a lot. This place is trustworthy! (jay) is the men you got to talk to, you will be in good hands with him and he’s crew! I highly recommend this place to anyone!
I was definitely well taken care of I highly recommend VIP tire service.
Extremely knowledgeable and fast
Excelente servicio para reparar el vehículo. Atenciones de primera. Y muy buenos precios.
Excellent attention