Walked here today and forgot to bring a mask. The gentleman working here gave me a mask. Thank you guys so much! Really appreciate it. ☺️ It’s the little things like this that show how much you care and why I love Crunch so much! Proud to call u home gym. Blessings too all the staff you rock! 👍🏼👍🏼

This is my first gym experience and enjoy it. The staff are so nice and helpful. The classes are primarily why I joined and they are included in the price so I was very happy! Get the 3 day guest pass and check it out.

Great value while I was a member but, unfortunately, the club made no attempt to honor my membership cancellation as I moved out of state. I received confirmation from several employees and the old manager that my membership would not renew for the upcoming year and received my monthly bill and the annual renewal fee anyways. Received no further assistance, denied a refund, my money was as good as stolen. Disgusting business tactics. Get everything in writing.

Extremely crowded and dirty. Tried to cancel before my yearly renewal fee but they basically said f u and took my money and said it in a snotty condescending tone. Awful customer service. FIND A BETTER GYM

Ive been going here for a few months now, I absolutely love it here. It is extremely comfortable and clean and all guests are friendly and welcoming to members!!It is also extremely affordable & has all the gym / workout equipment you could ever need

They need better ventilation. It always feels like a sauna in there. Its annoying esp these days. They do clean periodically which is nice. Some staff are nice but some just dont care about your concerns. Its not my favorite but...

I used to like this gym. Cancelling my subscription was a hustle. They’re more interested in taking your money. After asking them to put a freeze on my subscription, they activated it without consulting me and charged me $36.45. Asked them to refund my money as I had moved and didn’t ask for the reactivating and they refused. Beware!

I have been apart of crunch since 2017 before the pandemic and they have gone above and beyond to make sure everyone feels comfortable and gets a good workout in at the same time. They have plenty of personal trainers on staff to accommodate any time of the time. Highly recommend checking out if you are in the area!

One of the best gyms I ever been to. Great cleaned place. I am no longer a member but the cancelation process was smooth and fast. 10/10 would recommend!

Great gym to workout! Brad and Anthony are really helpful and awesome people. Would recommend to friends and family.

Issues with canceling, was supposed bto cancel in july never did, then got hit with a yearly fee because they didn’t cancel!Refusing to give a refund

A great gym! Welcoming environment. Both, staff and members, are friendly. I recommend it to people all the time!

It feels like home... Great place and nice equipment.

Clean. Good floor flow. Professional and helpful staff. Fantastic group x instructors.

Nice spacey gym with great selection of equipment. Just gets really crowded around 5pm

Its safe to say this is the best gym in the worcester area.

I’ve been to this gym since it opened it’s a great place! Clean gym, friendly staff, and management is super helpful and caring!

This is the first gym I’ve been to where all of the equipment was clean and the staff were very personable and helpful.

Ive been going for some time now. I read alot of the reviews. I also, go very early 5:00am or 530am, and if the morning that is was closed was the day of the massive tree falling on Grafton St. taking all the power out on the entire Perkins Farm area. Yeah it was frustrating, but not the Staffs fault. I also try some of the classes at night. Overall, I find everyone willing to listen and try to resolve complaints. In regards to people not wearing masks. Ive seen several staff talking to the members about the masks. So, basically, you get what you put into it, the staff is great, and trying to keep it clean and safe for us.

Literally never answers the phone I’ve tried contacting them 3 days in a row and each time I called no one is there.

Wouldnt let me end my monthly subscription until the end of the contract.

Always a good workout. Tons of cardio equipment and clean.

Great place to work for and meet great people.

Amazing people and staff.

Great people great staff. Clean

Overall the Crunch brand is a good brand. This particular gym in Worcester East is a new location and very clean and physically appealing. However I’ve never liked the wide open lay out. My last Crunch gym in Auburn which they closed had separate rooms to work out in. That’s ideal for me. The only thing I would change if I could would be the hours. I want to get back to 24 hour gym days again. Hopefully this is in their plans once things get back to normal socially speaking. See y’all in the next review! Check out my YouTube channel The Social Forecast for great content!!

Zumba class was great 👍

Always clean and the staff are very friendly

Will update as soon as the cancellation process is completed. we all know how that can go.

This gym is a definition of sabotages you. I spoke to someone about cancelling my membership back in December and they said we can freeze your account and by the time June comes that’s when my one year is up. They can just cancel it. Well turns out today I got a call from them saying I didn’t pay my monthly fee. And not only that because they froze my account, then have push my one year date out even longer. BS company.

Honestly one of the bestgyms in Worcester. You’ll find all types of gym equipments here and all of them are new. The guys clean the gym frequently and most members observe the 6feet social distancing rules. They have all kinds of classes here too as well. Staff are nice too. It’s impressive despite the pandemic.

BEST AND CLEANEST GYM AROUND!!!!! The staff is unbelievable and astounding!!!

Trashhhhh situation other times have been great Been going about a week Wake up a hour before work to go to the gym at 5.30 am since they open at 5am but today they decided not to open no note on the door or any explanation would much rather sleep then go to a gym that’s closed hopefully it’s a one time thing and I’ll change the review

JUST REMEMBER A 10-DAY CANCELLATION POLICY, that was never explained on the day I signed up. Just poor communication with the staff and manger at this location (sever attitude). I’ve been going to crunch for 7 years, well I guess not anymore.

Nice place..... And its safe with good hygiene and proper Social distances.

Great Gym, has a section with quality Muay Thai bags for us who compete and train for fights. OSS !worth checking out. If you are train martial arts theres some good equipment here like the Glute Drive machine for explosion. and Stair master for leg endurance and stamina.

Got mostly everything u need for a workout

Crunch fitness

Short review:Crunch Fitness is an excellent gym for people of all fitness levels. The facilities are clean, well maintained, and the machines are plentiful. The HIIT area has several equipment pieces that allow for customizable workouts, and there are many free weights available. As a bonus, parking is never an issue!Long Review: (apologies for shilling, but I have a lot to say).It is not an understatement to say that this gym helped change my life. I started going to Crunch Fitness in July when I was the most out of shape, heavy, and just generally fattest Ive ever been. I stepped foot into the gym and was in awe of the selection of machines and equipment available. Feeling lost, I asked the staff for assistance, and they were extremely helpful in showing me how the equipment worked.That is something Ive observed since then; the workers at this location are all excellent, friendly, and take the motto, no judgments, seriously. As the supervisor told me later, this location has people of all shapes and sizes, and Ive personally seen that they are all treated in a very friendly manor. This is a sentiment shared by the General Manager who has told me a few times that its people trying to better themselves that gets him out of bed in the morning.If you already go to a gym, it may be worth visiting the location and asking the front desk staff for a quick tour of the facility. It doesnt take long and doesnt cost anything, so theres nothing to lose.If you are entirely new to gyms and just doing preliminary research, I think this is an excellent location at which to start. I went from never going to the gym to going 4 or 5 times a week, and Ive never felt better! In addition to the regular gym staff being able to help you, all memberships come with a kick-off event where you can meet with one of the personal trainers and have a mini-session while discussing your fitness goals. If you can, please take advantage of this session! Jay and his trainers helped me shed 25 pounds in 3 months and brought me back down to pre-Covid weight (but with more muscle than Ive ever had). Seriously, take advantage of this session. Yes, it seems to be a way for them to sell you on personal training sessions, but honestly, its worth it.Overall, every visit leaves me impressed with the facilities, the staff, and increased motivation to keep coming back.

Gym is definitely an improvement from the Auburn location. Equipment is nice with a combination of free weights and machines. Downside is the shortened gym hours on the weekend compared to weekdays and the cleanliness of equipment due to inconsiderate and careless members.

Nice place clean and seems to do a goodJob at social distancing . Not perfect but much better than some gyms I’ve noticed in the area as I am new to the community.

Brand new gym! Pretty big, very clean. Even with gyms just opening, and everyone wanting to go, still plenty of room to use what youre looking for

Smells awful, needs to be cleaned

I love the fact that is has multiple selections of classes.

Great company

Hoping to get a chance to get a membership to exercise there

Very clean

Awesome

Good gym, big spacious and the price is very good