Phil and his team are the best. Honest, reliable, and kind, Phil always does quality work for a reasonable price. Folks like him are the reasons independent service shops need to continue to exist.
Phil is a very honest man and busy i have a 2013 chevy equinox that kept drawing power out of numerous New batteries took it to various shops threw warranty and they said nothing wrong even Chevy dealer left it for few days an nothing.... Finally came across Phils auto repair told him take his time no rush this man did the work himself because it was a challenge that he even lost sleep behind this vehicle he even took pictures of everything he took apart to resolve the problem dashboard took apart finally found the problem two of the fuse boxes were faulty they were giving out power while car was turned off so far so good and gave us six months warranty on work.... He saved us from getting into a new car note thank you Phil may God continue to bless you and family.... I truly would recommend him not many honest mechanic out there.... 👍👌🙏
Great service and great prices! Phil really works with you and treats your car as of its his own. Awesome all around.
Really good service. Nice, and didnt try to upcharge me.
Great service and very helpful. Thanks.
First time-last time customer here. This place had my car for an entire day last week and did zero work on it without my knowledge and never called or returned my calls. I found out when I arrived at close. Im now realizing this places positive reviews are from long-time customers.Full story:Dropped off my car to Phil that morning at 10am appointment, was told I would receive a call for the 2 issues I mentioned and the estimate. 6 hours later, no call received, so I decided to call and they said Ill receive a call back shortly and that they wouldnt keep the car overnight. They never called and they close at 6pm. At 5:30 I arrive very confused. Phil tells me Ill need to go to a tire place and breaks would be $345 if I choose to do them. What did you do with my car for an entire day!? This could have been communicated all day! There was no valid reason for not contacting me. I lost a whole day with no work on my car that desperately needed it. Absolutely unacceptable and horrible business.
I have known Phil a long time, and his service, and work is unmatched. Friendly environment and great repairs.
Phil is a very honest mechanic, I have been going to him since December 2019, he Listens to what you say the problems are and can even go for a ride with you to see for himself And Honestly he goes out of his way to get your car fixed right at the best cost. Always quality work. I will go to him with any vehicle for as long as I can. I don’t let anyone touch my car so that’s good 😅! For example today I went in for my car shaking and I was being told I needed parts for 800 and he said no they are great still and even reminded me I have insurance on my tires so they can fix the mounting and balance problem that he diagnosed and doesn’t charge to diagnose those small things. Once again he and his mechanics are the most knowledgeable and professional are more professional and passionate then them. I highly reccomend.
I personally always have my vehicles serviced here. Phil doesnt try to sell you things while working on your repair. He is quick and a great price.
Nice guy and good service. But, i did get charged $65 labor just to install a car battery.
Great customer service. I love how he took the time to explain the needs of the vehicle. You can tell Phil isnt in it for the money but rather he enjoys what he does. Great mechanic, great price and definitely will be making this mine. 😊
Phil is amazing! The most honest car shop in Worcester. Highly recommended to anyone who needs auto repair
Been going to Phil for years. Great service every time. Hes always polite and professional, short wait times, fair prices, and expert work quality. 10/10
For 30 years, Phil delivers an exceptional service! God bless him
Dont recommend this place they broke my hood
Phil and his crew are incredible! Im an out-of -state college student residing nearby and I received fantastic service. I called Phil on Wednesday afternoon to inquire about my car as the alignment was off, the brakes were squealing, and the check engine light was on. He immediately scheduled me for Friday morning. When I arrived, he was very kind and attentive, and I instantly felt that my car was in good hands. He fixed the car within a few hours, so it was brought in and ready to go in the same day. The price was super fair for the repairs that he did. In addition, he looked under the hood, checked my fluid levels, and put air in my tires FOR FREE! Fantastic service with a smile, I would highly recommend this place!
I’ve been here a few times and have always received good service. Owner is knowledgeable and nice.
Great supplies used. Pricey. Ask to look at my car for a service I requested and cause it took him awhile got charged $80 when I went to pick it back up. He never told me about the fee up hand. Got charged that and it was exactly what I told him was wrong with it. Haven’t been back since.
Phil is an honest mechanic. He gave me a fair and precise quote without any surprises. He is patient, polite and easy to work with. After changing the brake rotors and pads, he showed me the replaced parts and explained to me why the rotor needs to be replaced. I would recommend his shop to anyone who needs an honest mechanic.
Phil is a super helpful person, who is not only very well skilled in this profession but also a genuine person. My wife and I have always trusted him with both our cars since I have moved to Worcester area (~3 years now). I have tried a few other auto repair shops and I think Phil is, by-far the best in this area. I would highly recommend him.
Phil educates the consumer about what is wrong, and takes very seriously his responsibility to help his local community as well as provide jobs. This is an impressive locally owned small business in a struggling area of the city offering good value to the locals. Phil is to be commended, I was most impressed.
To my surprise Phils Auto Repair exceeded all my expectations. I arived at 8:30 am for my appointment. Phil greeted me, he is very polite, when I told him I was waiting for the car he immediately put my car in the bay and replaced the roters and pads on rear brakes, changed the oil all for the price he quoted in 2 hours. He values my time....thank you Phil.Very honest shop. I wish there was a sixth star to give him.
I have never had such a good mechanic experience. Phil spoke with me directly both in person and over the phone, explained everything to me, showed me all the parts and was happy to have my car stay over an additional night when I couldnt pick it up. I wish I had found this place much sooner. Highly recommended!
DanielBeen going to Phils for 5years now. Clearly he is doing something right. Very honest and realistic. He is not just skilled but has a great respectful rship with his clients. Phil is a great guy period.
Phil is professional and friendly. I hope I can meet him before I change my wheel which cost $700. He will explain the reason why the car is shaking or vibrating. Test drive with you and find the root cause and provide you a fair suggestion to change or just repair.
Excellent experience! Phil is such a great owner who treats his customer car as his own. I would suggest my friends go there and I believe they wont disappoint.
The best... Phil knows how much you need your vehicle and he services your car quickly and fairly. I trust Phil and send everyone to him. He works hard to service your car that day. Crazy thing, he remembers your name.
I called Phils Auto Repair in the morning to ask if they could fix a rattling in my car. They told me to swing by, so I did, and despite not having an appointment (and having called just hours before), they took care of the rattling, replaced my brake light, and had me out the door in a little over an hour.While I was waiting, Phil took care of another customer by showing her the part he was replacing, walking her through what went wrong and how his team would fix it. He brought another customer to the garage to show her exactly what they were doing.The pricing was more than reasonable, Phil was patient and professional, and I was lucky to be in and out without any hassle. Ill be back to Phils again -- thank you!
Called the day my check engine light came on and they were able to fit me in the next day on their schedule. Phil called me later with the problem to get the go ahead to fix it. Altogether, the convenience and honesty is worth the five-star rating.
Our car broke down on the highway on Friday late afternoon and we towed it to Phils shop. Phil is a great and responsible guy -- he got up early on Saturday morning to fix our car so that we could drive back to CT! Highly recommended!
Phil is a smart businessman, he puts the customer first and doesnt beat around the bush. Very timely service without any surprises.
I had a great experience here a few years ago. I was in the neighborhood visiting friends and my car got a dead battery. I got a jump but the car died again. I limped it over to Phils and they checked it out, got me a new alternator and didnt ever try to upsell or do any deceptive stuff that seems to be the norm when you walk into a random shop.
Phil is a great guy and gets the job done!!!
Fast, accurate diagnosis and excellent repairs and support.
Phil is very nice and kept me informed of the cost and timeline of the repairs to both our family cars. He did a great job explaining what repairs were needed now and what repairs could wait. When he replaced the motor mounts for my Acura MDX, he saved the old broken parts and showed them to me when I came to pick up the car and also explained how they work! In addition, he replaced my brakes and rotors for half the price as when I had them done at Firestone, and he showed me that the quality of the brakes he was using was better than the quality of the ones I had. He also guaranteed no problems with the brakes for 1 year or he would fix them for free. So far Ive had two cars repaired at Phils, and I feel that Ive found a mechanic I can trust. I would strongly recommend Phils Auto Repair to anyone looking for good trustworthy mechanic at a good price.
I had the brake light and service traction control light come on in my rental vehicle. Phil looked at it and confirmrd that it was safe to drive free of charge.
Great, knowledgeable and honest service
Genuinely nice and FAIR person. Gave me a great price for what I needed done, and even brought me into the shop to show me what was wrong with my car. I did not feel like I was being taken advantage of at all. Definitely bringing my car back for any other problems I might have in the future.
My experience at Phil’s auto repair wasn’t the greatest. I brought in my car to get a diagnosis for a thumping /vibration that came from the front end of my car and for an ABS light. After the test drive with Phil, I left my car with him so he could further investigate the issue. He calls me about an hour later and tells me my front right wheel bearing and spindle needs to be replaced because the spindle was bent. I was a bit upset Bc I literally replaced that wheel bearing with an OEM wheel bearing a few months ago.I then asked him, “ after you replace that, the thumping noise will go away ?” He confidently told that it would, so I took his word for it. I ended up with a $450 bill for the repair. I didn’t really mind it at first Bc I just wanted my car to drive smoothly again. When I got my car back, the abs light was off but I still could hear and feel the thumping very faintly. I wanted to ignore it but the thumping got worse as I kept driving. I brought my car back to Phil and we went on another test drive. We both could feel the thumping. Now, he decides to tell me it could be my brand new snow tires that’s causing the thumping because I didn’t get an alignment after installing my snow tires or it could be my struts that arent even a year old... I told him that I thought the wheel bearing and spindle repair would of stopped the thumping like he said and then he claims that it was only suppose to fix the howling noise as if my wheel bearing was bad. My car never howled... I know what a bad wheel bearing sounds like. At this point I feel like I paid $450 to get my abs light reset. Great way to waste $$ and time around the holidays...
Very nice establishment. Fixed my muffler
Phil is the most fair, honest, and up front mechanic Ive ever encountered. He will tell you when you can wait on a repair, rather than just charging you up the wazoo and catastrophizing any small problem so you spend mega money.Phil has done a great job keeping my 1992 Volvo in shape. Before I went to phil I spent $1000 getting unnessary repairs at two different mechanics for an electrical problem that they never fixed. I went to Phil, he figured it out, the problem was only $200 to fix and the problem actually got resolved!!Thank you Phil!
Phil is a genuine smart guy and he knows cars.
He is my man he is always on themoney,honest,an reliable,good man.
Super friendly and helpful
Excellent ElectroMechanic
Reliable, fast, and trustworthy
Idk
Love Phils!