Ive been a patient with Dr Vemuri for over 9 years. Hes always been compassionate and caring. He actually saved my life once when I told him about a medication my PCP had prescribed for me. I was told.that two meds I was taking could cause me to stop breathing in my sleep and died. He changed one of my doses immediately!

Doctor Vemuri is excellent. He always calls you back if you need to talk to him.His office staff is excellent as well. They too always make sure he gets your message and work with you if you need an appointment.

Ive been with Mathers for years. Dr. V has taken me through depression, anxiety and withdrawal from high levels of pain medications. I look forward to seeing him!Never any problems with staff, people have always been kind and caring.I admit there have been occasions where Ive had to wait for Dr.V past my appointment time but to me it means hes giving an in need person the time they need to get and be well.

Dr Vermuri is a very kind listener always takes time for me and the office staff takes care of all my needs.

I called to get some info on what insurance they take and the receptionist was very rude. She ought to be grateful she has a job thats easy. Absolutely unprofessional.

Excellent! Would recommend Mathers to everyone!

I went to the Woodstock clinic for a face to face session (not telemedicine like many places). The office staff as well as my counselor were extremely friendly and welcoming - certainly helped reduce my anxiety as a new client.

I have never felt so comfortable sharing my feelings and thoughts with ANYONE as much as I do with my doctors at Mather’s Clinic. I actually look forward to my visits! I recommend this place to ANYONE looking to speak to someone!

Went for an initial consultation with Dr. Boan and she was wonderful! Spent a lot of time with us, asked a lot of questions to understand what we were there for and answered all our questions. Was very accommodating when it came to scheduling as well. I would definitely recommend seeing Dr. Boan.

Always very pleasant and comforting

Excellent people to work with . Dr. Meyers is outstanding ! I value his advise. He’s a good man .

Was a videoconference so really didn’t see the office. What I did see was nice.

Jeff is a awesome guy,I highly recommend him as a counselor.Right now due to covid 19, were are doing zoom.

Ive had a very positive experience with the staff of the organization. They are always professional and polite toward me, no matter how crabby I sound. Gina Chmela, in particular, is a great healthcare professional; she hears me when I tell her something, is willing to explore many options, offers very sound advice, never gives up.

My experiences with Mathers Clinic include over three years of professional services with Dr. Montez and a marked noticeable difference at the front desk when I became acquainted with Jessica. I’m happy to know that Dr. Montez is available at the Woodstock location on Tuesdays. He is prompt, up to date, and always provides relevant information. Jessica maintains a bridge between provider and client at such a high degree of proficiency that it would be impossible to imagine things any differently.

Dr Meyer and Dr. Chmela fantastic doctors. God has blessed me truly

Dr Montes is Amazing, he listens and cares!I’m so glad I found Mathers Clinic!

All of the staff are very caring especially Dr. Meyer, Dr. Montes, Jeff Martin to name a few.

Dr. Montes is always compassionate, helpful and professional.

I personally prefer the personalities of Woodstock over crystal lake

I have been seeing this clinic for about 6 months and they always have been very professional. I would recommend Dr.Meyer.

From the professionals in the front office to the professionals in the back offices, just a wonderful, great, and caring team!!

Great

I went to Mathers Clinic in December, 2017 and did not have a great experience. To start off my experience, I was told that my appointment would be at 9 A.M, so I showed up at 8:30 to have time to fill out any of the necessary paperwork needed when visiting the clinic for the first time. After I filled out the paperwork, I was asked for my insurance card and to wait for my appointment. After waiting until about 9:20, I began to get frustrated with how long I was waiting past my appointment. When I came up to the receptionist to ask her what was going on, she told me that my appointment wasnt scheduled until 11:00 A.M. This blew my mind. I would never schedule an appointment at 11:00 A.M on a work week (I was already taking the morning off to make it to my 9 A.M).I decided that it is what it is and that I would just go grab lunch. I picked up my insurance card and left for an early lunch. When I got back from my lunch and sat down to wait again; I was asked for my insurance card, again. I thought that because I had left it with the receptionist for an hour, it would have already been documented - so I left the insurance card in my car. Note that it was below 0 F that day and I was already frustrated with my appointment being 2 hours late. I went and grabbed my insurance card and left it with her, again.After waiting past 11:00 A.M for my appointment, I began to grow even more frustrated with my experience. Finally, I got called up for my appointment and sat down in one of the therapists office. Our meeting was very short and the therapist asked me questions about my childhood, adolescence and adult life. After that, I was sent to do some test without any feedback on my therapy or anything.During my test, I was left alone with this computer with no instructions on what to do after I was done. I sat and waited in the room for about 20 min before I saw an employee walking past and asked her when someone was going to come back with further instructions. She told me that I could have just got up and left after the test.About 3 weeks later, I got my Results. The therapist judged me by the way I was dressed (I was in sweatpants and a hoodie) and wrote that I seemed frustrated from the start (I was, who wouldnt be). After that 5 minute session, I was diagnosed with bipolar disorder and what I had come there to initially look at was completely ignored.I will not be going back to this clinic in the future and I feel that I wasted my PTO, money and time going to the clinic.

I’ve been with Mathers for a long time & during the duration(s) I’ve been with them, I’ve been the stablest I’ve been my whole life. I have tried many doctors and therapists and their practices throughout cook and Mchenry county and none have ever suited me nor welcomed me as if I were family with total non-judgement. The priority has always been me, the patient. Other practices have always been so cold and unwelcoming, very impersonal. Here at Mathers, it’s the complete opposite! I’ve been to the Crystal Lake, Rockford and the Woodstock locations & everywhere holds to a certain standard that is really helpful when I’m unstable emotionally, because I always know what to expect, their consistency helps so much. All questions are answered thoroughly and I’ve always spoken to the person who would have that information. I.e. if the receptionist didn’t know an answer, I’d be transferred to a nurse etc. I’ve ALWAYS gotten a response when I leave a message. I get a reminder text two days before any appointment so I have time to call and reschedule if need be without monetary repercussions. Lastly, I have been able to schedule with different therapists if for any reason I wasn’t totally comfortable with a personality or style of therapy, very supportively of Mathers. They always want what’s best for me and don’t fuss over having to change things around to accommodate my needs emotionally and mentally. My stability and health are also priorities. It’s been about 8 years with one break in between a move and Mathers clinic hasn’t disappointed me. They’ve actually kept up with other efficient methods of communication. As mentioned, the reminder text is great, but I can email my psychiatrist, nurse practitioner, nurse, receptionist, administrative team and the billing department directly and they’re very responsive. I can only share my experiences, but there are many since I’ve gone through so many drastic changes in my life and The Mathers Clinic’s team has always been that constant place where I knew I could and would get the support lacking in my social circle or family. I’m in control of my mental health and no one else needs to be involved if I so choose so. Thank you Mathers!!

Im a black male looking to get a mental health assessment, I had good insurance and a friendly attitude going into this building. I was immediately asked to leave the building and Doctor Z told me I was banned from working with mathers clinic ever in the future. Makes me sick thinking about how racist this experience was. Would never think about stepping foot in that dirty facility ever again

I’ve seen Dr V for a very long time and He is extremely nice and his staff as well. I highly recommend Him. The staff is excellent and He’s extremely caring and a great Doctor

Both Dr and coely counselor are very professional and extremely kind.

As a female I cant believe the way doctor Z was treating me. He was very unpleasant to work with and he kept trying to touch my hand in an inappropriate manner. For any women out there seeking a mental health assessment think about finding another female. This facility made me feel extremely uncomfortable The doctor seemed very shady. Dont work with this place.

During a therapy session they called the police and put me in a hospital for 2 weeks. Costing me about $30,000. This is not a safe place to open up about your feelings. It has financially ruined me.Do not go here!

Had a middle eastern doctor. Extremely poor service. Doc took one look at me in his office, told me I was lying and said theres the door. I could not believe the awful care.

Very nice and helpful people clean atmosphere !!!!!

Doctor Z was the most unprofessional scam artist I have ever met in my entire life. Save your money and Find business elsewhere. Dont take off work to go to this dirty facility

Had been seeing my therapist Barb for 6mo when my fiance came with because he wanted to work on me being able to ask him for help when needed. Instead she lectured me about how selfish it was that I needed that particular help. I started having a panic attack. She started barking whats wrong with you..? youve never acted like this before. Is this how you try to get attention? And then she kicked me out of her office. Im disabled due to agoraphobia. Its been 2 years and I havent been able to get myself back to a therapist.

This was the dirtiest mental health facility I have ever been to. Not only the facility was dirty and smelly, the doctor was completely unpleasant, unprofessional, and the whole thing seemed like a scam. Dont trust this place, And save your money by finding a more professional business. As soon as I sat down in the doctors office, he told me there is the door, Im not doing anything for you until you pay me $250

Arab psychologists called me a liar. Went to shake my hand and said theres the door. Incredibly rude, couldnt understand his broken English. And he told me to give him $250 for him to give me what I wanted. I didnt go in there asking for a prescription I just went looking for help. NEVER USE THIS PLACE.

Gps sent me to the old location. I was 7 minutes late to a 60 minute appointment. The nurse practitioner refused to honor the appointment because after filling out paperwork it was 15 minutes into the hour. I was self pay which she said was throwing her off ??. Then had the audacity to question why I didnt have Medicaid or state aid. Unprofessional, rude, unorganized. I would NEVER recommend this facility to anyone. How embarrassing for you

Scam artist. They dont care about people. All they care about is your money not fixing the problem and helping people who really need mental help

I told my doctor that I needed a written evaluation done the following Wednesday after my appointment. Ive called three times and talked to three different people and its been almost 3 weeks and I still have not heard from the doctor or got my written exam. Horrible Service.

I only continue to see my psychiatrist at Mathers Clinic because I doubt anyone else would prescribe my medication in the dosage I require even with weekly counseling at a different clinic. I dont like my meds, but no one has been able to give me a pharmaceutical or homeopathic alternative. Ive been going here for nearly 8 years & at every appt the doctor simply asks how my husband is then prints off my prescription. What about how Im doing?? My doctor cares about my husband, whom he has never met, because hes a disabled veteran & the doctor used to work at the VA. 4 years ago, my husband and I seperated with the intention of divorce. I told the doctor about the impending divorce, but he took little interest. At the appointments following this, he continued to ask about my husbands wellbeing as though he never took note of the seperation or the fact that I got engaged after the separation. I didnt bring it up again since it obviously wasnt significant enough to note in my chart the first time. I didnt bother mentioning when I broke things off with my fiancé or when my husband and I reconciled about a year ago. As long as I get my meds, I dont care anymore. Thats why I see a councilor unaffiliated with the Mathers Clinic.**Update- 2 years later** No change to how many stars I give this clinic and its important to note that, in general, a rating for one location is a rating for all 3 locations. Much of the staff rotate between locations based on the day of the week and, outside of limited hours, you can only call the Crystal Lake location. I should have mentioned the staffs obsession with even small amounts of money in my 1st post, but its gotten worse. While they should be calling me to remind me I need to schedule my next appointment since the psychiatrist Ive been seening for over a decade is getting ready to retire and gave me 6 months worth of refills instead of 3 because they wouldnt schedule my next appointment at my previous one, not because of COVID, they do phone appointments, but because the staff didnt know my doctors availability 5-6 months out despite the fact that I am willing to see him at any of the 3 clinics. I dont recall why they were unwilling to schedule me with an NP instead this time. I was denied the ability to schedule shorty after I wrote my initial review because the billing department failed to file the paperwork with my insurance within a year of one of my visits. I had several appointments between when they let me run out of my medications and when the appointment they forgot to charge insurance for occurred. I couldnt pay my $30 co-pay at the time of my last visit because the staff was too busy eating even though payment is required at time of service and now the billing department is repeatedly calling me while Im working. I cant call back because of the difficulty in getting ahold of the one person billing dept. that does not work a 40hr wk, which is part of the reason I was allowed by Mathers Clinic to run out of a medication that has nasty withdrawal symptoms, not to mention the fast return of the problem that has me on meds & almost caused an ER visit while she argued that she did file the paperwork causing me to play phone tag with the clinic for 2 weeks even after I convinced someone from Tricare to contact them (I didnt think Id see the day a doctors office would screw up so badly that someone from TRICARE would give me that much help). How did Mathers Clinic go over an entire year without noticing I had an appointment that wasnt paid for? How is it okay that the office (all office staff, not just billing) suddenly cut me off from all access to my doctor because they found a year-old error in their record keeping? On the up side, shortly after my original review my husband and I parted permanently and the doctor actually did stop asking me about his wellbeing and started noticing that one of my problems is that my husband is mentally/verbally abusive. I do also have to remind my doctor at most appts. to not prescribe 1 of my meds because its seasonal only.

Karen understands my illness

The owner of Mathers Clinic of Woodstock and Crystal Lake just kicked someone out and threatened to call the police on them, if they did not leave.What did this person do that was so bad?He questioned the tactics of the incompetency of people who work there. This man that is supposed to take care of people with mental illness and this is someone who is screaming for help and they kick him out.That is whats wrong with mental illness in america. the ones who think they know whats wrong with it, wont listen to the ones who have it.A BLANKET DIAGNOSIS is not being a psychiatrist. Its listening to the ones who need the help and working with them to resolve the issues, not blame them for speaking truth and punishing them for wanting to get better.Mathers Clinic in Woodstock and Crystal Lake is a completely unprofessionally run organization and it must start from the top.

Dirty scammers. The doctor took one look at me and told me to get out of his office. I had have reason to believe it was because of the color of my skin. Extremely racist doctor who made awful remarks towards me.

Was kicked out of the clinic with out being given help finding a new.dr. I have been hospitalized 18 times and the dr. let me run out of meds and go unmediated knowing the severity of my mental illness.

Excellent staff and Doctors

Unprofessional environment, would not recommend.

Xxv