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Hennessy Honda of Woodstock
8931 GA-92, Woodstock, GA 30189, United States
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Hennessy Honda of Woodstock

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Re
Review №1

We purchased a new Odyssey from Hennessy Honda and had a great experience! I had my two toddlers with me and they were so kind and patient. There was a playroom stocked with a train table and books and tv with a movie for the kids while we worked out a great deal. Mark was awesome and they go out of their way to help you! I love my van and highly recommend this dealership.

Jo
Review №2

Went in to see about getting my wife into a CR-V. She’s been driving Corollas for about 10 years now and we were ready to upgrade her car. Vincent was our sales guy and Michael was the sales manager. They were AMAZING in showing us two different CR-V models and explaining all their features. They ended up giving us a fantastic deal on not only the one we wanted, but also on my wife’s trade-in. In fact, everything was so easy and amazing that I ended up buying a car for myself too! We are so happy we went there; can’t recommend the dealer, and those two guys in particular, enough!

Ch
Review №3

Odd issue with my Odyssey was diagnosed correctly and fixed quickly. The exceptional service I always receive at Hennessy Honda makes my 12 year old car still run like new. I will not take my vehicle anywhere else. You can trust Diana and the entire team at Hennessy Honda.

D
Review №4

My experience with Jacob Knowles was so smooth and professional. He handled me with the upmost respect, he was very attentive to details and communicated everything with me along the way, and he really made me feel welcomed to try out my dream car! It was amazing and I would definitely recommend anyone I know to Jacob or Marcus to handle their car buying needs. Thank You Guys!

Am
Review №5

We planned our whole weekend around making the long hike from Charlotte to this dealership to pick up a car that we had already settled on, went through the financing process, booked a hotel, the whole nine yards. We also offered to put up a large deposit for security. Two days before we were supposed to go pick the car up, we were told, oops, we sold it. No courtesy call, nothing. We were told they dont hold cars, but perhaps a little good moral practice could go a long way with showing humanity. Would not recommend.

Jo
Review №6

The great service rep, personable. Added fuel injection replacement and handled it the same day. New service area, quite comfortable and good for getting laptop work done while waiting.

Je
Review №7

I drove 2 hours to come find a CR-V Hybrid that have been selling out everywhere. When I arrived the car was already being looked out but Alex told me the people had gone to lunch first to think about buying it. I told him it was the only car I wanted and he said be right back. Alex came back with the keys and said lets go drive it!! Alex Ocasio was the best salesman! Super nice family guy who was honest with me from the start. Was not a pushy salesmen at all, he just talked me about my life and his and never once talked about the car unless I asked and when we were test driving. I felt bad for the people who came back from lunch but I was serious! Signed papers immediately after driving. I love Alex for putting me first and doing everything he could to get this car for me.When it came down to the finances I was so dead set on going with Capital One. Hennessy looked into every company they worked with and told me they found a better deal for ME was with suntrust bank instead of Capital One. I was so shocked that they took the time to find me a better interest rate when purchasing my car. They explained thoroughly all my package and warranty options, and I will say people Honda has the best warranty deals to add on AND that come with the car you purchase! Did I mention they offer a decent discount for Military??!?! Couldnt be more happy with my purchase with these guys! Thank you Hennessy Honda for helping me get my new 2021 Honda CR-V Hybrid and supporting troops like me!!!!

Ch
Review №8

Car was having troubles starting but everything was fine with it. They replaced the battery and when I got the car back I have three dash lights on including the check engine. I call back and am told I have to pay another $100 in order for them to look at it again. They do and tell me it’s my timing chain which would be believable except my timing chain has been the same since I got the car and no lights have ever come on and the car makes a super loud noise now when driving it. Will not ever return. Not sure how you can replace a battery and ruin a car.

Kr
Review №9

Armando Riva was an exceptional Sales Consultant who went above and beyond to ensure we had a phenomenal experience. He even drove my new vehicle to my home and took my trade in back to Honda! His professionalism, knowledge, and excellent personality made the experience seamless! Ive never experienced a car buying process so fast and easy!

Ni
Review №10

Sales experience was great. Vince sold my parents their car and went went back to buy mine. He was very nice, funny and very easy to work with. Love my car and I am very happy.

al
Review №11

I would give this place 0 stars if that was possible. I test drove a certified pre-owned vehicle from here and liked it, however I noticed that the back bumper light was loose. I was ensured this would be fixed by the next day so I would be able to take the car home as it was a simple light clip. 2 weeks and 4 useless trips to this dealership later, I FINALLY got the vehicle repaired. The communication was absolutely HORRIBLE at every turn. It was the most frustrating experience I have had. I tell everyone I know thats looking to buy a car from here to go literally anywhere else.

Bi
Review №12

My son was in bad need of a new car and was considering a Honda. I sent him over to meet Jerry, Eric, and their sales staff. My son was totally blown away at the level of attention they all gave him and he and his wife absolutely love their new CRV! Thanks to all involved in my sons buying experience. I highly recommend doing business with these awesome folks!

Mi
Review №13

First new car I’ve purchased and the place was much better than your typical dealership. Already doing my first oil change and tire rotation at the dealership as well. Got me in quickly and kept me updated with everything going on. Recommended !

d
Review №14

In March 2021 I was in need of a new vehicle. Vincent in new car sales made my purchase decision easy. I will definitely come back to Vincent and Hennessey Honda in the future.

Ka
Review №15

Needed regular maintenance and recall work done on my CR-V. Everything was smooth and easy from the call to schedule to picking up my vehicle. Professional, friendly, and helpful service employees. Work completed when promised. Easy in and out. Excellent experience.

pf
Review №16

I had a wonderful experience purchasing my first new car here in May!! Everyone we met was so kind and accommodating to us and helped me get the car of my dreams! 10/10 recommend!

In
Review №17

I really had an awesome experience when I purchased my civic at Honda Hennesy.Mr. Armando Rivas was very resourceful and helpful in answering all my questions. He was always smiling all the time, didnt put any pressure at all and he was very patient. Best experience ever burying a car!

Ja
Review №18

Alex was my salesman and he was great! He was patient and answered all of our questions. Alex definitely went above and beyond to get us exactly what we wanted. This is my first Honda vehicle and I will definitely be coming back here to get any other cars I want to buy in the future.

Ma
Review №19

Every time I have an appointment at Hennessy Honda Steven Bryars is the person who services my car. He always does an excellent job of explaining to me what work should be done and why. He is very patient and gives great tips!

JU
Review №20

If youre in the market for a car, this is 100% the place to bring your service. Everyone from the front desk, to service center and finance is top of the line. Stacey greeted us up front and not only did she help us get in touch with someone to look at buying a car but she was extremely personable and friendly, I truly enjoyed my conversation with her. Vincent came out shortly after to take us in the lot, test drive and talk numbers. He was just AWESOME! Very laid back, did not make us feel pressured to buy and was willing to work with us to get us out the door with a new car. He truly made this whole experience the BEST weve had when purchasing a car. Kyle took care of us in finance, he was very professional and made getting things signed easy and understandable. Ive brought my prior Honda to this center for maintenance and have always had a great experience with their service department and look forward to continuing service through them. Thank you all at Hennessy Honda for providing years (and more years to come) of excellent service!

Ki
Review №21

Im a new customer of Hennessy Honda and so far everything has been great! The service department is very organized and efficient. The waiting area is a very comfortable and has lots of options to spread out and work.

Ju
Review №22

It is the first time I am servicing my car with Hennessy Honda and so far everything has been great! The service department is very organized, quickly and efficient. The waiting area is a plus with all the amenities and space to work.

Lu
Review №23

Armando Riva assisted me with my car purchase. He was very patient, and knowledgeable. Shows me and drive a few cars, but very pleased with the experience, will definitely be back…. Highly recommend this place!

Je
Review №24

Paul Smith was an excellent service advisor. He gave me updates while the car was getting diagnosed and answered all of my questions. He even helped carry our car seats out of our vehicle so that we could leave during the repair. He provided excellent customer service.

Cl
Review №25

I drove an hour and a half to purchase a car that I found on their site. Joe set everything up over the phone before I got there and Chad took awesome care of us. He was the most genuine salesman that I’ve ever worked with. I highly recommend Hennessy Honda.

Ni
Review №26

They took great care of my frazzled self by putting on a new tire the day before my family left on vacation! The service was top notch and fast. I will return for all future service, and I know I will be in great hands with Steve Bryars and this Honda service team!

Ke
Review №27

Great place to buy a new Honda. Great people, no pressure. Really took the time to explain things.

Am
Review №28

I had a great experience while buying my New Honda CRV - Kyle (finance) was great, friendly just a real personable guy (I felt safe with him... usually I feel finance people are LYING intently!) I started with one sales guy and was switched to another, but Vincent was great- he came to pick me up in my new car and answered any questions I had. He went over the car with me- making sure I felt comfortable and letting me know to contact him if I had any questions. Overall great experience!

Me
Review №29

I came in to get a routine service done on my Honda CR-V. My car was received very quickly and without wait. However, the person who received my car was busy, rushed, and dismissive, so I didn’t get any instruction on who to speak to next or what the next steps of the process were. Because of this, my car was never processed in the system and they did not begin work on the service even as I had left the center. Nonetheless, when I called the center a few hours later and discussed the situation with them, my service advisor Steve Bryars worked very hard to make it right for me, including expediting my service immediately and removing all the service fees from my bill. The experience was definitely frustrating, but thanks to Steve, I left happy.

An
Review №30

Dishonest. Lies. Unacceptable. I stopped by with my daughter 2 days ago around 7:30pm. We test drove a car and told the sales lady (Julie) that we wanted to buy it. I offered to pay in full and she informed it was too late to process the sale and get the car detailed. I said, fine, do the paperwork and Ill leave a deposit. My husband can finalize everything tomorrow. The sales lady (Julie) told me that was not necessary as she would talk to her manager, HOLD the car until Thursday morning, (Julie was off on Wednesday) 10am when I agreed to be back to do the paper work.My husband (over the phone) told her he wanted to do the paperwork and purchase that night. I told her I would pay with my debit card (a deposit or in full) and she laughed it off as if I could not afford it and said I would need to call my bank, implying there was not time to do this.Julie told me she was off on Wednesday thus I should return Thursday to finalize everything; remember I wanted to BUY the car Tuesday night and was told I could not because it was too late.Needless to say, I arrived this morning at 9:55am, true to my word; Julie, unfortunately, was not true to hers. The vehicle SOLD the day before; which Julie assured me would not happen.Dishonest. Lies. Unacceptable. Judged.In addition, when I asked another salesman (in passing) the price of the yellow Civic Type-R in the showroom, he looked at me, judged me, and told me it was too expensive, not worth it; not only passing judgement but implying I could not afford it.Overall, unbelievable; What kind of commissioned salespeople do not want to make a sale?Simply DISHONEST...where I come from my word actually means something....and I happily took my business elsewhere.

Br
Review №31

I bought a 2021 Accord through Vincent. It was fast and easy process. The sales staff was great, and when I took it in for the first service, it was easy to get an appointment. This place is a well run dealership, I definitely recommend them if you want great service and fair pricing!

Sc
Review №32

I was told the service would take approx 2 hours and it was actually shorter.Service advisor was very helpful and answered all of my questions

Sh
Review №33

Hennessy Honda is a great place to buy a car. They are professional and attentive. Chad B. made our buying experience a good one. =)

El
Review №34

If I could give a 0 I would. Brought my Honda in because of a knocking noise, engine light on and to check to see if it would be okay to travel. Was told what needed to be repaired immediately which cost over $1400.00. No other recommendations listed. Two weeks later, knocking noise back and dashboard lite up like a Christmas tree! Was very upset and rightly so, but all they could do is focus on the mileage and not their error! Then had the nerve to say it would cost me an additional $2800! After getting my car back, I noticed it was leaking fluid which wasnt before! Ugh!!! Took my car to Accurate Care Automotive, very nice professional people and not rude! Dashboard looking normal, running good and only cost $105. I will NEVER, EVER take my car to be repair at another dealership again! What they did was put a band aid on it, adjusted the lights to come back on so they can look at the miles and TRY to charge an arm and leg! I always service my car. Only chose that location for convenience. Run from dealerships! Especially this one!

Al
Review №35

Very professional and easy to work withExcellent experience

Li
Review №36

I purchased a new CRV from Hennessy yesterday. I was actually dreading going through the process, but everyone was so friendly and time efficient.I got exactly what I wanted without feeling pressured one bit. I highly recommend this dealership and will be back when its time for my next car.

Ma
Review №37

Joe was a great salesman! Walked me through buying my first car!! Wooohoooo!!! Told me the ins and outs of the car, without being pushy! Wish all salesmen were more like him, Matt was great with helping with finance options as well! If you want a Honda go to Joe at Hennessy Honda!!!

Le
Review №38

I highly recommend Hennessy Honda for purchasing your vehicle. I had a great experience from start to finish purchasing my 2021 CRV.

Pa
Review №39

I thoroughly had a great experience! I worked with Leo who was so helpful and informative. I was nervous coming in as a single woman afraid of being taken advantage of by a car salesman! However, Leo and the staff really listened to me. I got an amazing car for much LESS than I was expecting to pay! The entire staff was friendly and wanted to make sure I was comfortable. Also, the facility is pristine! I had another appointment, and the staff really rushed to get me taken care of and on my way! Leo called the following week to check in with me and see how I was getting along with my new car! I am thrilled with the entire existence! I would absolutely recommend Hennessy Honda and Leo! Thanks, to everyone at Hennessy Honda!!!!!

Ti
Review №40

We bought our 2016 Honda Odyssey from Hennessy Honda of Woodstock. David Hand took care of us on our special day. The day we bought our family van was my wifes birthday. We had some issues with our Honda Odyssey few day later, Peter from service took care of our Honda Odyssey and us. All family we are so happy with the purchase and big thank you to all Hennessey Honda of Woodstock team.

Ke
Review №41

We would like to thank Marcos in sales for making everything so easy for our purchase. It was a seamless transaction, well worth the traveling to Georgia just to purchase from Hennessy.We LOVE our SUV!

Je
Review №42

I bought my 2021 Honda Accord sport 2.0T here and they ensured I got the best deal possible. They have people here who are willing to help. No scamming and they respect your decision.

Li
Review №43

I had a really great experience buying a used car from Hennessy Honda. Jacob was very professional and easy to work with. I bought a Subaru from them and even though it was not a Honda, he was very knowledgeable about the car and looked up anything he was unsure about. Greg from the finance department was also great to work with. Overall Id definitely recommend buying a car here!

Sh
Review №44

Working with Jody and Andy was a professional experience but felt like talking with a friend. They clearly communicated all the details and gladly answered all of our questions.

Jo
Review №45

Hennessy Honda has the best sales teams to work with! Chad and Stacey helped us in every way possible without the stresses of purchasing a new car. They knew exactly what we wanted and where we needed to be, and made it happen with complete ease! It was the best experience Ive had at any dealership. Keep up the amazing service YOU GUYS ROCK!!

Yo
Review №46

My wife and I were looking for a new Honda CRV. Corey and Chirag were helping us choose the right vehicle for us. Customer service was delightful. We’d visited several dealerships before the Hennessy dealership, but we ended up finding the best deal here. Corey was able to provide us a phenomenal deal for an AWD Touring. Corey showed us all the features of the vehicle like adaptive cruise control, motion detecting trunk open switch, and all safety bells and whistles. We thoroughly enjoyed our purchase, and are very pleased with our car.

mi
Review №47

Car buying process was smooth and hassle free. I was able to get great price on vehicle and so far the service of the vehicle has been great

Ca
Review №48

Buying my new car from Hennessy Honda was easy and pleasant. Everyone I dealt with there was helpful and patient. Highly recommend!

Va
Review №49

I want to thank Mark Whittaker for helping me find the perfect car and Greg for getting me a better interest rate and an affordable extended warranty for my new car. Everyone at the dealership was happy to be there, made eye contact, and greeted me. I appreciate the friendliness and professionalism of Hennessy Honda. Thank you!!

ha
Review №50

I bought 2021 Honda CR-V EX-L hybrid. I searched market price before buying this car and finally I got a good deal from Honda Hennessy. I would like to tank to Vincent and Chad to take of me during to buy my dream car.

Ju
Review №51

I bought my first Honda at Hennessy in 2000, and have been bringing them back for service ever since - because I LOVE my service advisor, Kevin Etters. He has always taken good care of me as if I were family, and he makes me feel that my trust in Hennessy is well-placed. I also love how the service dept returns my car with all settings in their original places, and there are no surprises. Kevin does a stellar job of explaining findings, and warns me of upcoming larger expenses so I can be prepared. SIX STARS!

Ch
Review №52

Very polite and helpful folks. Fast service. Fair pricing.

Ti
Review №53

Customer service was quick and efficient! very nice people and an easy day!

Th
Review №54

We Purchased a 2021 Honda Pilot on 17 Feb. 2021 from Hennessy Honda. Our experience was a good one. Ryan worked very hard to meet our needs. Everyone that we dealt with was very professional and helpful. We are enjoying our new Honda.

El
Review №55

Went to have an oil change. They said my tire needed to be patched, my tail bulb needed to be fixed, and my battery needed to be replaced. While patching the tire, they broke part of it, and fixed it for free. Whole process took 3 hours. Luckily, the oil change was free since it took so long. I understandably still had to pay for them to patch my tire and change the bulb (told them to wait on the battery). Every customer I waited with got a free car wash at the end of their service except me. When I asked them if I could get my free wash, they said its not routine.Went to Advance Auto Parts to have them look at my battery, and they said it was running perfectly, no need to have it replaced.

Ch
Review №56

Would sincerely appreciate it if you put up a sign on the front door of the Kids Zone that it is a room for parents with children. Every time I come for an oil change, there is an adult that does not have children in there. It’s frustrating especially during a time when you’d like to keep them distanced from other people if possible. It’s otherwise a very nice option to have for our kids when we are unable to leave our vehicle.

Gu
Review №57

This was the best experience I have ever had buying a car! The staff was awesome and they will listen to you and work with you as much as they can. They arent there just to sell you something. Chad Patel was they representative that helped me. I will definitely be coming back when I need a car! Go check them out! NOW

Er
Review №58

This was my first experience buying a car from a dealership and it was pretty smooth and surprisingly pleasant. I didnt feel pressured at all. Armando and Matt helped me and they both were wonderful and knowledgeable. Also patient with me and my indecisiveness! Im happy with my overall experience and absolutely love my new car as well.

Ra
Review №59

Chad, my salesman, and Kyle, the finance manager, took great care of me and helped me find the perfect car for me and continue to take care of me even after purchasing my civic! 10/10 would recommend

Le
Review №60

We had great service when we bought our new CRV, and afterwards. When we had questions about how to use features on our new car, the sales staff was very helpful in helping us take full advantage of everything our car has to offer.

Ca
Review №61

Great experience. Super friendly staff and not pushy. They took the time to answer all of my questions.

Jo
Review №62

Great experience. Love Chad Berger. He worked hard to meet all my needs. I highly recommend him. The entire staff were pleasant to work with.

En
Review №63

Beware sleazy pricing tactics. I test drove a used vehicle, liked it, and wanted to buy. At that point the salesman notified me that $2000 was going to be added to the online price for dealer fees (in addition to normal tax, tag, and title fees). This tactic is illegal in many states and should be here in Georgia too. Just tell me the price and I’ll pay it, but lure me in with “low” prices and then change it at the end game seems sleazy. I will be buying elsewhere.

ja
Review №64

I got my first car here and received a great deal. The service and salesmen are amazing and can see myself coming back another time in the future to get another car.

Na
Review №65

I had got my first car from here! It was my first time big purchase as an young adult, and my experience was amazing. Getting to test drive the car, and learning all of the process of purchasing a new car was very smooth. Everyone who helped me was very polite and easy to work with!!

ro
Review №66

I just purchased my car from Hennessey Honda, after having a bad experience with customer service from the Honda dealer in Alpharetta. This was a great decision, just all around great quality service. Katia made this experience so easy for me; she was very knowledgeable, providing all the information upfront, and answering all of my questions. She was very professional and she really knows her stuff! I really appreciate her and Kyle; they both are very courtesy, patient, and down to earth. I recommend anyone that wants the BEST experience, to go to Hennessey Honda of Woodstock. This is a great place and Im so glad I want to this location.

Sh
Review №67

The entire car buying experience from start to finish was amazing. I loved the fact that the team I worked with (Steven Hubert, Stacey Finelli, and Kyle Godfrey) were honest, straightforward, kind, and didn’t make me feel pressured or trapped into buying a new vehicle. I felt comfortable throughout the entire process, so much so that it prompted me to write a review as well as tell others proudly that Hennessy Honda of Woodstock is the place to go. It was well worth the 4 hour drive. Awesome customer service. It’s a 5 star, A+ experience for me.

Mi
Review №68

Easy no pressure sales experience. Joe C. At Honda showed me a few options and ultimately I went with his recommendation and I am glad that I did. Love the car and the price that I drove off with.Price is what you pay, but value is what you get and I got value from Joe C. At Hennessy Honda. Service and staff was Great with nice state of the are service center as well.

Sp
Review №69

Went in for a push to start issue and Mr. David took excellent care of me! I’m a younger guy and I’m used to dealerships/service shops trying to swindle me but David made it clear that would not be happening! Definitely returning because of his great customer service!

An
Review №70

I bought a 2019 Honda Insight a couple weeks ago. David Hand was the salesman and went on extensively about the good reputation with Hennessy. I was very excited about the car but found out that the total amount financed was full of undisclosed charges. Note: The finance guy (Kyle) did not disclose these fees and charges to me but rather I found out when looking at the itemization. My mother reached out twice and the General Manager has not been available or has been reportedly gone for the day.This is shamefully shady business practices and poor customer care. Go to the Facebook page and you will see other similar reviews of added charges.Undisclosed fees:$229 for a transport fee (the car was already there and needed no transporting)$499 for window tint that was already on the car when I found it on Autotrader$98 for nitrogen in the tires (I did not and would not ask for this)$144 for “electric” which turned out to be the a highly inflated cost of sending in the titleThere have been no attempts by Hennessy to remedy this. I would not recommend this dealership.

Me
Review №71

Alex Ocasio at Hennessy Honda at Woodstock was a great help when buying my car. He was very kind and patient with me. He did an amazing job and I was very satisfied with his service.

Li
Review №72

Fabulous - treated like & we feel like family! Honda owner since I graduated BSEE 1989. Customer of Hennessey Honda of Woodstook 18 years - purchased 3 new, 1 preowned - all four on the road, our family fleet. Hennessey Honda does 100% of our maintenance- except once in Auburn - King Honda - see their review - it will shock u. (Don’t go to King Honda in Auburn - unless u enjoy being defrauded).Scott, maintenance Mgr at Hennessey, is like a trusted friend. I owe him some homemade Fudge. (It’s awesome- by the way). General Mgr - super- sales team - pre owned & new - are good people & Honda means value & dependability to me. I put my Children in these cars - Need I say more? And my husband ❤️Momma Bear, BSEE, MBA, MPM, PMP, YACEP, . . . aka “David”

Ja
Review №73

I had one of the best purchasing experiences here at Hennessy Honda of Woodstock. Starting from I walked in to see the cars, went for a test drive, and then worked with my sales Bud Butson on the price was all very pleasant. I also talked with the sales manager who worked with me for a better pricing, and the financial manager who helped going through and explained all the paperwork with me. Each one of them was very detail oriented and well mannered the entire time.I had to say Hennessy Honda of Woodstock definitely had all of their stuff together, and is very professional in the car business unlike some other major car brand with used car sales clowns. Strongly recommended for anyone whos in market for a car and I would definitely return in the future.

K'
Review №74

What I thought was a excellent purchase turned into a horrible experience once I left the dealership. I will never ever do business with HENNESSY HONDA of Woodstock again!. My salesperson was Armando Riva I have been contacting him for weeks since I bought the car, Ive left voicemails he never got back to me. My first complaint they didnt run my credit like once or twice but I had 8 hard inquires after purchase, and second I called this morning to speak to Armando (finally able to get in contact with him) to ask him about my license plates because my temporary plates expired today July 30th and I never received the official license plates his exact words was he dont know what to tell me. No one communicated that I had to get my own license plates so I had to stop everything I was doing at work to run down to the tag office. Unbelievable!

Ta
Review №75

The service was the absolute truth! From the time we arrived to walking out the door into my new car I received A1 service!! Thank you Jacob Knowles I pray you sell above the quota you really made us feel welcomed and appreciated.

Ja
Review №76

Love Hennessey Honda. Had a really good car buying experience from Nick. Highly recommend.

Am
Review №77

What an INCREDIBLE experience. I had spent the day prior at another dealership and had been so jaded, and showed up here after seeing a car online I liked. Jacob was my sales person, and he was SO great. Patient, informative, straightforward. I never felt misled, and my expectations were always managed. Greg was the financing guy we worked with, and he, too, was amazing. Explained everything so it made sense. Explained all of the add-on options, but never felt pressured, and I ended up adding them because it made sense! I left with my 2019 Sienna for my family and NO stress!! I couldn’t say enough good things about this dealership. The care they have for the customers is awesome. Thank you for everything!!!

Li
Review №78

We purchased a 2021 Honda CRV from Hennessy Honda this past weekend. We found the service and experience to be friendly, warm, and exceptional. During the process, Katia Kaiser took care of us by being patient, kind, and informative throughout the whole experience. She was invested in our conversations and genuinely trying to work with us, and did not pressure us into anything. Instead, she was listening and answered every question that we had during the process. Dusty and Gregory Detscher were also fantastic in their communication and service. Gregory took the time to take care of us during the finance portion of the process. He worked with us in fully understanding everything and worked everything to meet our needs. We felt respected and not pressured throughout the process. We would highly recommend Hennessy Honda for a car purchase. They do make you feel at home!Thank you for the excellent service!

Ra
Review №79

Very Easy To Work With! Excellent customer service! Thanks Mrs. Stacie

Jo
Review №80

Excellent staff. Very courteous and knowledgeable.

C
Review №81

Revision to my previous review: Well, had a flat tire out of state on a Sunday. Had to purchase a new tire. Not the same as the dealer tire, but same size and a great tire. TPMS light will not go off. Took it to the dealer when we got back in town and they said we have to purchase the exact same tire from them or the light will not go off. My husband is so mad right now. Absolutely the biggest lie we have ever heard. So now I have to buy another tire!!! Thanks Hennessy Honda!!!!!!!!!!!!!!!!!!!!!!

sh
Review №82

Great Professional service and the wait for the repairs on my car was not long. The staff is very friendly and accommodating. The new wait room is comfortable and allows privacy for any work/personal phone calls.

Ro
Review №83

Found a car on KBB listed for $6.5k, which was $1k over average, but it was the nicest car I could find for my budget of $6.7k. Went here to check it out. Car was decent. After an hour or so of talking to the guy, I asked him if he could get the price down to $6.2 or $6.3, so I could pay the state taxes on the sale and still stay under my budget. He said hed see what he could do. I waited about an hour while he walked around the store talking to various employees. When he finally came back, he approached in an almost jovial manner, so I had assumed he had gotten me a good deal. He puts down a piece of paper and at the bottom of the paper, the total price is $8.3k. He added every fee he could think of; tire air, window tint, you name it. It was absolutely asinine, and a complete waste of my time. Then he has the nerve to say will you buy it if I can get it down to $8k? BUYER BEWARE! BAIT AND SWITCH! AVOID THIS PLACE!

al
Review №84

I had great experience with Chad Patel. I would recommend him if you go there only work with him.

Ka
Review №85

Joe Crist was awesome! Replaced my 2016 Civic with a 2021 Civic and I love it! Thank you everyone for making my buying experience a great one.

Ad
Review №86

Thanks to Steve Byers and the team for excellent communication and fast service. All staff were very kind and pleasant. Van is riding so much better after their work. Great Service, I have already encouraged others to use Hennessy. Thanks Again!

Jo
Review №87

The salesman was one of the most knowledgeable auto salespeople I have ever met. He worked hard for this sale and after showing us several cars we finally made up our minds Mr. Riva deserves lots of pats on the back. He worked hard for us

Ha
Review №88

After contacting them several times, they did not respond back to me when I wanted to buy a used car. And after finally reaching someone to make a deal on the car, they raised the price by $2,000 on top of the advertised price. And when I asked why, they simply told me that thats how they work at the dealership. Very poor conduct of business.

Je
Review №89

Great experience!! Leonardo was super helpful as a first time car buyer. Tommy young and Matt made financing my car super easy and understandable. Great experience!

Ka
Review №90

AMAZING experience from the moment we walked in the door, to when I drove away in my brand new Honda CR-V! Eli & Stacey were great to work with and made my first experience purchasing a car a breeze. They did a great job explaining each step and I felt very well taken care of the whole time. I would definitely purchase another car from here and will send all my friends and family to Hennessy Honda of Woodstock, so they can have the same wonderful experience I had purchasing a new car.

Je
Review №91

I had an issue with the reminder calls prior to my appointment. Upon my arrival, Kevin was the most helpful. He made sure I was satisfied before leaving. To Ms. Diane.. My apologies for giving you a hard time. Thanks for your hard work. I had a great customer service experience overall.

Sc
Review №92

I spoke with Bill Gilbert about coming up here to Hennessy Honda and looking at a jeep, he sent me some videos of the jeep and was extremely helpful in the process leading up to arriving at the dealership. On Arrival i spoke with Leo Landeo and he was more than helpful in the test drive process and the overall experience of the car sale. Great group of salesman at Hennessy Honda, will definitely continue to shop here for future car sales.

An
Review №93

I did not have appointment and the process was smooth with excellent customer service by David !!

El
Review №94

Alex Ocasio was a great help and walked me through the whole process of buying my car. He was very friendly and answered all my concerns.

Kr
Review №95

Our salesperson was excellent. He was knowledgeable, friendly, and incredibly attentive and helpful. We were so pleased with our whole experience.

Ch
Review №96

I purchased a Pilot at this location a few months ago. The purchasing experience was great and I was well taken care of. Very happy on that front. Unfortunately, shortly after the purchase the windshield broke. Since I was out of town at the time of the break, I had the windshield replaced by a third party who could not perform the calibration. I took it to a different Honda and they attempted the calibration as well to no avail. So I brought it back to Hennessy for the repair. They charged me an engine diagnostic fee to check the engine codes - which now included an emissions light for a misfire on one of the pistons. They also charged me a calibration fee although they could NOT calibrate it - something that the last Honda did NOT charge me for. Hennessy explained to me that the 3rd party windshield was not compatible and that I need a new - Honda certified - windshield. Ok. So they replaced it and attempted to calibrate once again. Once again, they could not calibrate it. They claimed it was due to a faulty camera. So once again they had to remove the windshield, change the camera, re-calibrate, and they gave it back to me. Within 48 hours all the lights came back on (which is normal if the codes are cleared and the motor cycles). I contacted Hennessy and they said in order to run the engine codes to figure out the problem they will - once again - need to charge me another engine diagnostic fee. I explained that they JUST had the car (for literally almost 3 weeks) for these codes and the work should be guaranteed. They said theres no way to be sure that the codes are being thrown because of the work they did. So naturally Im mad. I took my car to Ed Voyles Honda. They said the calibration was likely done wrong from the start and they likely ignored the radar thats behind the front grill. They recalibrated the windshield and also fixed my misfire code by replacing the fuel injector. They did not charge me a diagnostic fee and they had the car back to me the same day I dropped it off.I understand that these things are often complicated and I was patient along the way. But I worked with 3 different Honda dealer repair shops throughout the past 3 months and heres what I can tell you: This location will claim that engine diagnostic fees are standard and they cant get around them. That is a lie - the other locations laughed when I told them that. Additionally, this location did NOT have to charge me for the calibration after they could not perform it. The other locations assured me that they would not charge a customer for something like that. And lastly, the problem all along is likely that they were attempting to calibrate it the wrong way. I used to work at a Midas so I know how these things work. They go by what theyre told and whats in the book. The mechanics mask themselves behind the service reps and the service reps just repeat the same jargon over and over again. They all claim Theyve been doing this a long time. They throw common sense and personal customer service out the window because Thats policy. You might as well be talking to a robot.TLDR: You can buy a car here but if you need repairs take your car to Ed Voyles.

Ca
Review №97

Wow! When I contacted Bob Luke I knew that I was getting someone on the other end of the phone that deeply cared about my success in getting the right car for our Daughter. Mike and I just wish that I had someone with the same work ethics and integrity to work in Mikes agency like him. Thank you Bob for putting up with us in a such a professional manner but also promptly getting my daughter in her first college vehicle. This was the greatest experience that we have experienced. You made our car buying experience a great pleasure and we will always be grateful for you and certainly come back to you when we need a vehicle. She, her mom and Mike were greatly thankful to have you as our new friend in the car business. You make Hennessy Honda of Woodstock a great and wonderful place to do business. Thank you Bob Luke and team for all that you did for us! Mike, Carolyn, and Sarah Whatley

Ch
Review №98

Friendly, welcoming employees. Timely communication while I waited for completed service. Thoroughly answering all my questions.

Di
Review №99

Joe Crist was a pleasure to work with and I appreciated having the opportunity to test drive the car to my home to make sure it would fit in my driveway. Joe went above and beyond from start to finish.

Em
Review №100

Joe and Greg were great! They made buying my first new car a breeze and were so helpful every step of the way!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:8931 GA-92, Woodstock, GA 30189, United States
  • Site:http://hennessyhonda.com/?utm_source=google&utm_medium=organic&utm_campaign=GMBSales
  • Phone:+1 470-579-6760
Categories
  • Car leasing service
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Honda dealer
  • Car manufacturer
  • Truck accessories store
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:9am–8pm
  • Saturday:9am–8pm
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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