This shop was amazing! I went on Sunday afternoon and I was greeted as soon as I walked in. I just needed an oil change, they explained that it may take some time. It only took about 30 minutes. Very nice people working there! I will definitely go back to them in the future!
Would highly recommend Mavis tires to anyone that needs something done to their car! After trying out several places I can finally say that I found somewhere that didn’t try to just take my money. Lawrence was very professional, very helpful and detailed when it came to explaining to me what my care needed. The prices were affordable and the service was quick, I will definitely come back!
Sebastian the mgr was friendly and quick to help me when I had an issue w a potential flat tire. He went the extra mile and replaced the valve stem as extra insurance. Thanks Mavis!!! We will come back for a quote for tires when the time comes
Angelo was very helpful in getting my daughters tire repaired. Service was quick even though I did not have an appointment. I will be returning to this location fir new tires on my car soon!
Needed several things done to my vehicle when I brought it in. The manager, Sebastian, was very patient and helpful. He was diligent in ensuring I got the best deal I could receive and the work done to my vehicle was most satisfactory.Ill definitely be coming back to this location for my future auto needs!
They offered wonderful, quick, and satisfactory service. They did an oil change, wiper replacement, and tire patches in well under an hour. Would recommend to anyone in the area.
Great experience! I had an unexpected trip out of town and needed my vehicle road trip worthy ASAP. Sebastian got me in and out making sure to check everything. He was super friendly and not pushy about repairs. He was honest and told me what did and did not need to be done right away. My vehicle made the 1500 mile trip with zero issues. This is why I have followed Sebastian from Mavis store to Mavis store … I trust him!
Angelo was extremely helpful. He took very good care of me and my vehicle. Great people.
Sebastian is AMAZING! Stopped by on my way home from work today in a panic because my (essentially) brand new car was losing pressure in my back left tire. Turns out it was a nail in my tire and I needed a patch+plug to fix it. He reassured me that the job would be easy and made me feel less stressed about it all. To top it all off, he didn’t even charge me for the repair! Mavis tire will have my business from now on, no question!
Came in to get my tire fixed. My first time here and Lawrence took care of me quickly and they did a great job. Definitely would recommend for any of your car troubles. Thanks again!
Very nice attendants. Fast service. I would recommend this location to my family and friends!!!
I would highly recommend this location to anyone. Sebastian and the entire staff were extremely helpful. The estimated wait time was almost exact to actual time. Also their financing plan was super easy. Took about three minutes to be approved. Extremely impressed. Came in interested in two tires, left with all four tires, rear brakes and rotors with allignment and a smile on my face. Thanks
All around great customer service. They patched my tire in a timely matter. Willy was very friendly and nice. Hope his knee gets to feeling better. First time there and I will be returning.
This place always takes great care of my car. They seem to think its their moms car they are working on. I was in and out under an hour. The man at the front desk was vary pleasant and professional. I would highly recommended this place to everyone that have tire needs. They also have other services. Thank you.
Angelo was great. Awesome customer service!!! Would definitely recommend! Quick and quality service.
Service was fast and the guys were very nice. The manager on duty was very helpful.
Angelo was friendly and helpful.Service was quick and got me back on the road.
Angelo was super polite and friendly. I appreciate their help.
The employees were super nice, quick, and knowledgeable about helping me with my car!
Will definitely come back. The young man up front was very helpful and knew his knowledge. Felt like he was the owner talking to him. 10/10
Staff was great, Sebastian and his crew were quick and very helpful. Answered all my questions and concerns I had. Definitely coming back here for all my brake and tire needs.
They were friendly and knowledgeable and the price was great!
This is the best tire place around. They always take great care of my truck. I would highly recommend them for your automotive needs. They have a friendly and knowledgeable staff that is extremely professional and courteous. Go see them.
Amazing service. Very fast and dependable. I needed an alignment done on a time crunch and they really helped me out. Very neat and clean on the inside. Fantastic!
This guys were terrific! Had tires checked out and nail removed. They were fast, efficient and courteous. The waiting area was clean and spacious.
These guys were so helpful, efficient, and patient. I will be back
I would recommend this location to everyone. They’re a great staff and they get you in and out quickly and do great work. I would give them more than 5 stars if I could. Definitely gonna be coming back here whenever I need more work done on my car!
I probably have not had a nail or anything in my tire for at least 10 years…and of course, I had two instances in the last two weeks. Sebastian, Location Manager, at the Towne Lake location (next to Aldi) was amazing. I really had no extra time to deal with this. He got me in right away, and out before I knew it. I should note, I called another tire shop who said they could get me in…in two days. Sebastian and Mavis Tire won a new client by simply treating me like a priority and understanding my time crunch. Thank you, Sebastian!
Mavis by Aldi in Woodstock was able squeeze in my tire repair after calling at 4:30. I appreciate their hard work to fix my tire quicklyFull disclosure: they fixed it for free in exchange for this review but they graciously got me in and fixed my tire.
Received exceptional service by Angelo and Lawrence fast and friendly
This is the only location I will EVER bring my vehicle to! I haven’t been in Woodstock very long but I have been to this specific location multiple times and they are always honest, professional, discuss price and options before ever working on my car, and the office and waiting area is always clean and well-kept! As a young woman who doesn’t know that much about cars, I feel confident knowing I will not be taken advantage of because I’m not a mechanic myself. I have even referred multiple of my female friends to this location because they are that trustworthy! Also, Devon up front is a STAR employee!! He deserves all the accolades and a raise ASAP!!
Been here for a couple of years now and nothing but positive things to say! Highly recommend!
I had an amazing experience with Mavis Tire late last Friday. I needed 2 tires patched and didnt know if I was too late in the day But the manger, Kaumi took care of my tire leaks right away. He was very pleasant, had a nice smile and showed a genuine desire to help. And the kicker is, this cost less than expected.
Ran into an issue with a tire running low while out of town and thankfully Mavis was close. The guys at this location are exceptional. Professional staff, they go above and beyond to get you in and out and on your way. Very friendly and beyond reasonable!!!!
Sebastian and crew, very very professional, attentive, and thorough. Great Service just like NTB. Thank you for your services.
Kodi was really good! Explained everything and have further advice! Amazing customer service! Highly recommend!!
Excellent service! Im an older woman and Zach was very patient and helpful to me in explaining what was being done. I didnt feel like I was being taken advantage of like most places do when they see an old woman in her 70s. I will definitely recommend this store to my friends and family. Also, for them to go see Zach to help them as well.
This is the only place I trust with my vehicle, and the store manager is the best. Highly recommend
Awesome service!! Fixed 2 tires with screws in them. Quick and easy. Notified me that my shocks were long over due but didn’t pressure me to replace. Got an estimate and will definitely be going back.
Anglo, was awesome!!! He met me right outside and Got right to work. Best place in town. Thank you!!!
Found a nail in my right rear tire, took my truck to Mavis, the took me in right away and fixed my tire at no charge. Great service and Good people. I will be back when I need to service my truck. I would highly recommend this service center
You can always expect fast and honest work from these guys at this location! The team does a great job to take care of your vehicle and Sebastian is always very helpful and goes above and beyond!
Great customer service. Stopped by and my was not in the system. They still got me in immediately and got me taken care of quickly! Definitely recommend this location!
Angelo was very helpful, and the technician was quick with service!
Sebastian has always been such a big help. Big shout out to him and his services. Always ask for him when you guys come by🤙🏽
Ive had trouble with my suspension for years, was able to get quick service at a price I could finally afford. Would highly recommend, finally driving smooth again.
Angelo was awesome. Got my tires rotated in minutes! Nice and polite service.
Great shop, manager always takes care of my car and get it back to me pretty quickly. Definitely recommend!
Came in this morning, 9/7/2021 and received excellent from the Manager Sebastian. I would encourage any and everyone to use them!!
Alec and Devon helped me out with replacing a flat tire immediately. They were SO helpful and it only took about 35 min later in the afternoon. I was very impressed of how well they took care of me. I Will definitely be back to get my tires replaced when needed!! Highly recommend!!
Best mavis tire i’ve been to!! sebastian is great and so much help, easy to work with and very upfront. he’s always been my go to person!
Fair prices, honest employees, and quick service. Happy customer! Will return
Sebastian and his team went above and beyond to fix a possible nightmare when I came with wrong parts. Within one day they had me back on the road for half the cost of the dealership and I have a Mercedes-Benz! Im super impressed, will be customer for life.
Great service! Sebastian and his team were great and friendly. Good prices for tires!
I had great service and very nice people ! Very efficient ! The manager Sebastian Myers was very awesome in job!
I absolutely loved how friendly everyone was! I always had a smile on their face and made you feel important!
Sebastian was awesome!! He went above and beyond to get us in and out quickly. Would highly recommend!!
Quick and easy fix for my tires. Friendly people in the store. Highly Recommend
Sebastian was very helpful checking my breaks for me! I was driving back to Florida and heard a noise. He was able to diagnosis it quickly and get me back on the road!
Ordered tires and got them quickly and at a great price!
Just had an AWESOME experience at Mavis. Had a break light out and they fixed it Pronto. Great, friendly service. Check them out.
Highly Recommend! Fixed/Patched my flat in no time and Angelo was kind and courteous. Would definitely go back.
Great and quick! Saved me a lot of money! Awesome service.
Very helpful with my 1985 MITSUBISHI Truck. Great service, ordered parts and got them in really really quick! Would recommend this place
I was impressed with how quickly I was taken care of. Great customer service. Efficient and friendly. I highly recommend.
Professional staff and overall good work. My glove compartment was left open with its contents jumbled from them trying to find the custom lug key for my truck wheels, but they notified me of the difficulty at pickup. I feel they shouldnt have left it all a mess, but the work the mount/balance job they did was great.4/27/21 - came back with a new car and they patched a tire for me with the best service possible! Couldn’t recommend more!
Went in for a plug in my tire. Zach and his crew where fantastic! Courteous, fast and professional. Will go back to this location again. AHD :)
I drove over a nail and took my car in this morning to have the tire checked. Zac assisted me and was very helpful and professional. Zac and his team were able to solve my issue very quickly and I was very impressed with the service I received. Will definitely return here anytime I need anything.
After a 16 month-long medical journey took us away from home, I returned to find two of our vehicles needing serious TLC. At a minimum, they both needed new batteries and tires due to the lengthily exposure sitting in the driveway. The service technicians and store manager were wonderful helping me to understand what was needed to get them safely back on the road without worry. They came up with service plans that I could live with, and my second car was ready for pickup yesterday. It was great to get back into my Scion XB (Box-Car Willie) and know I’ll be getting 31 miles per gallon again! Thanks to the Mavis crew for the TLC they showed me AND my cars at an otherwise very difficult time in my life! Donna Dodd
This was my first time going to this Mavis location. I was greeted by Devon who was professional, curious, polite and very informative. He immediately reassured me that the tires I purchased online were going to be installed properly without any additional scratches to my wheels (rims) and that he would personally see that my concerns were addressed. I couldnt have been more pleased when I picked up my car. The installer Louis also came out and explained how he took extra care in addressing my concerns and answered any questions I had regarding the handling, wear on the tires and camber. I will continue to use this particular Mavis location and tell friends/family to visit this location as long as Devon and Louis are employed there! I hope their manager as well as corporate recognize their efforts and awesome customer service! 5 Stars for those two employees!!
These guys did an amazing job! Got me in quick when I had a flat.
Sebastian helped me and was awesome and knowledgeable with everything I needed.
Called mavis in Woodstock for an oil change, usually go to a quick change so I went on google last minute, spoke with Keith (super friendly) they were fully booked, he gave me the 2010 eagle drive Woodstock location # and told me to ask for Sebastian. Great customer service and sooooo helpful! Sebastian is very knowledgeable and great service. He checked my oil and all my tires and breaks. Mavis on eagle drive is the move!!!!! Thank you Sebastian and keith!
Devon was super helpful and so nice! He made me feel very comfortable for my first time doing something like this by myself! I would definitely recommend him helping you when you come in! So sweet!
I love coming to this place! Went for an oil change and Devin was so attentive and helpful, his customer service was excellent! I left happy with the job they did and I’ll definitely be coming back.
I went to MAVIS DISCOUNT TIRE located at 2010 Eagle Dr Woodstock just before closing. SEBASTIAN (manager) could’ve told me he was closing, instead he fixed my flat tire and sent me home a happy customer. Please use MAVIS DISCOUNT TIRE at 2010 Eagle Drive.
All the workers are fantastic and the service is always great. They make sure you’re well taken care of and that your car gets the work done that it needs in an efficient and timely manner.
Needed a repair on my tire, they got me in quick and did a once over on my car! Definitely coming back!
I always go to this place to get new tires they are the best prices and take really good care of the customer. I recommend you come here for any tire needs, today actually I drive for work well a huge screw got I to my tire and needed a really quick repair well they took me right in fixed it in less than 20 minutes and I was back on the road thank you guys very much!!!
This mavis is the BEST i have a very problematic car but anytime i bring it here whether it be an oil change or something more in depth the crew helps and answers any questions i have 10/10 recommend
Was in dire straits, needing an electrical system diagnosis. These guys took great care of me, cold and tired from pulling the overnight shift at the Waffle House nearby. Didnt try to price gouge, or anything. In fact, Im a little suspicious they may have found some back room discount on the battery i needed and installed it to get me back on the road home to my family safely. Would definitely trust these guys again with my safety and my wallet anytime. THANKS GUYS
Got a flat away from home. Angelo fixed me up and I was on my way in no time.Thanks Angelo and Mavis tire!
Sebastion is the best, I wouldnt trust my vehicles with anyone else.
Excellent customer service, they dont sell you what you dont need, and prices are reasonable...
I was treated respectively and courteously. They actually were able to get the exact tire I needed within a couple of days. Other Tire places said it was on back order for six months. Their prices are competitive as well. I highly recommend Mavis Tires & Brakes on Eagle Drive next to Aldi, they are knowledgeable and pleasant to work with.
I was a long time customer of Kaufmann Tire. When the location I had been using became Mavis, the dustomer service tanked and the advice was not always accurate. I had 2 flat tires on my garden cart last week and with reluctance, I visited this Mavis location. They checked and filled my tires quickly, without charge. They were professional, courteous and efficient. What a change from my previous experience at the other location! The next day I needed my tires checked prior to a long trip. I stopped again and received the same wonderful service! This location has earned my business back! Mavis management shoudl take note! These gentlemen exemplify the service I had for many years with Kaufmann and have regained a former disgruntled customer!!
Had a quick and easy experience guys help out a lot Highly recommend 20/10
Kodi was extremely helpful and went above and beyond to make my experience a beautiful one. I would recommend this location for anyone who’s looking for great and quick service.
The assistant manager Devon Williams actually took the time to explain the wear on my tires. I went in to buy all new tires and he explained I only needed two tires and why. I never felt like I was being up sold or scammed and it’s nice to go in and have somebody actually give you wonderful customer service. This is the Mavis by the Aldo, because there are 2 in Towne Lake.
Very friendly staff and fast service to patch a hole in my tire! Highly recommend.
Zach was very helpful and informative. Appreciate the good work.
Excellent service and friendly staff. We hadnt needed any tire work since moving eastward into Woodstock, but after our experience yesterday at this Mavis location, this will be our go-to shop.
Devon helped me get my car in the road again, pointed out things that needed replaced and worked, customer service skills were outstanding
Devon the assistant manager was very knowledgeable and helpful with getting the best deal for the tires and new battery. He also made sure that we actually needed what we came for or if it was something else that was easier to fix. He then mentioned the pros and cons of each option. He was very friendly and I would definitely recommend service here.
Very friendly service and quick & efficient!
Zach mason was spectacular! Was very patient with my needs. I will return again!
I came here to fix my tire and he helped me out very enthusiastically and gently. I was very panic about my tire. Plus, I actually visited at two different auto car places before I came here, and one of that store recommeded to me to come in here and I see why they did it to me! Very nice and fast precise service! I definitely want to come back here.