Always really nice and helpful people. Quick and easy truck rental with no fuss.
Owner-operated. Good service. High quality vehicles. Fair prices.
Good equipment... but the service is less than friendly. Be prepared to get rudely grilled before you can even make a reservation. Staff working the lot are friendly but the equipment is old and tired.
Great selection, they got some heavy duty towing equipment and accessories for that matter. Great place.
Good place to find all sorts of truck and trailer rentals . Prices are a little high, but their trucks get the job done
Great place to rent a truck really reliable and friendly
Pneumatic brakes were not adjusted properly, fuel scam, truck smelled like an ashtray and a monkey, truck shouldve been taken out of commercial service. Go somewhere else
Saved us on moving day when Uhaul canceled 20 minutes before we were supposed to pick up a truck. Fantastic service, reasonable rates, and we will be using again if we move.
Fast and easy to deal with
Need to tow, haul, move, etc.? This LOCAL and WOMAN owned business is the place. So impressed with the clear communication and professionalism. Fair rates, great service and super selection! Easy to reserve and no hassle with pick-up or return. Telling all my friends!Shop local and support a NW family.Forget U-haul or other big corp!
Needed a truck to move some major appliances long distance (pick up in Portland). The truck performance was awful. The front end swayed and clucked over bumps. The truck would downshift on up/down hills very erratically, It would downshift at the slightest variation of the gas pedal. The lift gate was bent and not horizontal when extended, making lowering the appliances a hassle and unsafe, as several of my appliances were very tall. All of this was discovered during the rental trip, of which I was so far from Dels it was impractical to return and exchange. I had a schedule to keep. Upon returning the rental, no consideration/compensation or compassion was offered, nor any reduction in the rental cost. I was told the computer controls the pricing, but the guy would have the GM call me to discuss the issues and compensation. My rental charge was over $700. No call as promised. Poor customer service poor equipment maintenance/condition. Renter beware.
I would give zero stars if i could, DO NOT RENT FROM THEM, we have switched out 3 trucks with them already because the check engine light kept coming on and they say they cannot give us another rental because its our fault because we are somehow wrecking their cars. They will blame you for any problem YOU HAVE BEEN WARNED!!!!!!!
This place was super convenient, easy to work with, and quick. I spent an entire afternoon just trying to get to speak with someone at uhaul just to find out theyre booked up. I was able to get a truck rented in about half an hour with Dels. Ill definitely be using them from now on.
Awesome service and people.
Seems well run. Their lot appears organized. The staff is friendly and helpful. In comparison their rental fees are lower than the big chain stores. My opinion, well worth driving the extra miles to rent here.
After a spur of the moment furniture purchase, I needed a trailer to haul a complete dining room set from north King County to Cowlitz County. I could NOT find a trailer until I found Dels! Great service! Even in the rain they took the time to make sure I had all the right equipment as well as the right trailer for the task! Reasonably priced for the beautiful trailer that was exactly what I needed. Thanks Doug!
We turned to Dels Trucking after our reservation with U-haul fell through. We were able to rent a truck the day before our big move and were very happy with their customer service! Will definitely use them in the future, much better than dealing with U-haul!
Avoid this place. The prices are above market and the management is beyond rude. The truck I rented had over 100,000 miles and was down for more than 30% of the rental. They will call you at all hours of the evening like 7 PM on a Friday and ask for a $1000 deposit to extend your rental. When I try to explain some of the electrical problems my truck had the customer service immediately snapped back with well did you overload it? You needed to take it back into our mechanic ASAP. If you can go somewhere else I highly recommend it. Terrible first time experience for spending over $5000 they sure treat you like dirt.
Got what we ordered. Clean, sanitized and very thorough. Excellent service.
Parking on site while the truck is rented is available. It is first come first serve, and outside the fence, so you can pick up your car after they close.Staff is professional, quick to answer the phone and helpful. We will definitely be renting here the next time we need a truck, trailer, or van.After hours drop-off is available as well, ask the staff where they want the vehicle parked if you are doing so.NOTE: Remember the Fill the Gas (or diesel) in Woodinville and get a Receipt to give to the office!This is the one thing that I have not experienced in renting other trucks. Not a problem, just different. Costco Fuel, Chevron, and Shell are in the area.Price may be a little more than the national rental companies, however the customer service, quality of the trucks, and cleanliness more is worth it.They have Dump trucks and commercial truck too!Remember to bring a paper copy of your insurance, a drivers license, and a credit card.They have COVID protections in place, and clean the vehicles accordingly.This is a local business that cares about their customers, and providing excellent customer service. We were in a tight spot, we needed to move a large leather couch purchased at a local used furniture store that day. Rain in the forecast meant we needed a dry, enclosed trailer or truck. The size of the couch required at least a 10 van or truck.A family member tried for 2 hours talking and waiting on hold with a U-haul representative to find anything we could use on the Eastside that wasnt a 40 box van. We nearly gave up.Then we remembered Dels Truck Rentals. They were quick to answer the phone, and despite it being late in the day, they worked with us to find a van that would work.We were able to provide many of our details over the phone prior to arrival making check out faster. Despite being the last customer of the day, we still received great service.We rented a 15 box truck, similar to what others offer. Things that really stood out were:-We were instructed not to transport anything that would get the wood bed of the van wet. As the floor would warp and be ruined. This meant, the van was weather tight! After renting a moving van before and having it leak all over my stuff, this was great to hear.There is a little door between the passenger area of the truck cab and the box. No more crawling over the furniture to get out of the back!The interior was well maintained and clean, the truck was mechanically sound. Brakes, steering, and all lights worked, including in the back cargo area.The staff take a digital picture of you as part of the rental process.The staff take a digital video of the truck to document the condition prior to you leaving. You are welcome to take your own pictures, but it is not required.If you have used a truck rental app, you likely have had to take a dozen pictures, upload them in the app and provide so much information you feel like You work for the national rental company. Then go inside and have the local staff fix some ridiculous error. My success rate for such apps in the past has been the 24/7 app worked once for the three times I tried to use it.Finally, I have used the local Eastside brick and motor national truck rental locations often in the past. If you go directly through them, then you will likely be fine. But for me, my first phone call or email will be to Dels Truck rental in Woodinville.
Customer service greatly needs help!! I would absolutely never rent here nor would I recommend that anyone rents here. It would have been nice to support a local business but with the attitude I received over the phone and lack of assistance with an upcoming rental, I’ll take my business elsewhere.
Really great company. Reliable trucks that are reasonably priced with friendly and effective customer service. Thanks Del’s!!!
Great service, great and clean trucks. My biggest and only complaint is how long The entire process. When I first called for pricing they were very nice and I had to tell me everything I had asked. The pricing is very reasonable compared to other rental truck companies. They have all different sizes of trucks and vans and cargo vans. The vans are really really clean and drive really well.
Talk about a seemless rental experience! During this busy moving season when all other companies either had something that wouldnt work or nothing at all (not to mention overpriced), Dels had EXACTLY what we needed, a big ol 26 footer, and not to mention, ready for me to pick up within an hour of calling!!! Theyre friendly, helpful, and have what you need at an affordable price! I will forever recommend Dels, the BEST moving truck rental company out there! Thanks Kelly and the crew, you guys rock!
I worked in rental service seven days a week during my high school years and one additional full year in management. I know the difference and I will be using Dels Rental service again.
What a gem of a local business, you can rent an unbelievable assortment of vehicles and other things there/. Super friendly service, family owned and they really take care of their customers. I also should mention I priced out my truck rental with one of the big guys and Dels was cheaper! Awesome company.
Excellent company! Helpful and polite staff, high quality and well maintained equipment. Fair prices! I will definitely be using Dels again!
Real nice people renting real trucks. Down home no goofing around with computer rental stuff. Call today. Talk to a real person. From a little truck to huge. From work and hauling to fancy tour van. Dels has you covered!
Excellent service and friendly staff!!
Always helpful, always fair and always in time! So appreciate everyone at Dels.
Good price. Detailed contract. Friendly Met my needs perfectly.Thank you!
Great experience!
During our busiest times here at On the Go Moving we rely on Dels Truck Rental. Our weekends will fill up quickly and it is imperative we are able to rent a truck from a reliable company. We have been working with Del for over two years now. Their guys communicate well, are very respectful and stand by their word. I have used other, bigger truck rental companies in the past who many times have allowed me to book a truck with them, but when it came time to drive that truck off the lot, there was no truck for me because they had over booked. Also, Dels trucks are well kept, clean and look new. We highly recommend Dels Truck Rental.
Friendly. Helpful. Moving vehicles in stock.
The manager of Dels is an awesome guy he helped us get a trailer that could haul my Traverse that had died in Seattle. And after finding out that my truck didnt have a hitch system rated high enough to tow the trailer, he gave us a truck and trailer rental combo that would work for the weight of my Traverse. He even gave us a deal on the tie straps for securing the vehicle to the trailer.Would recommend these guys for any trailer and moving truck needs
Really nice people and good equipment. Rented a dump truck from them, no issues at all!
Always have had what I needed, and a great staff
We needed a plug fixed on one of our trailers and wanted to find someone closer to our office then the place we bought it and happened upon Dels. They were able to do the repair quickly, which was great for us since we use that trailer every day for work. The gentleman that fixed it was super nice and their prices were great! Well for sure be going back to Dels when we need trailer help in the future.
I own/operate a concrete company and use Dells for truck rentals often. Equipment is always clean and well maintained. Their customer service is superb when compared to other places in my experience. Prices are good. I am very pleased with their service and highly recommend!!!
Great customer service and quality rental equipment.
Excellent, local business! I recently needed a truck on a short notice and these guys came through. They had the right truck, the right towing equipment all ready to go! Service was quick, to the point, and helpful. Will definitely be back again!
Quick and efficient, reasonable prices.
These guys were recommended by my father who has worked in the rental industry for 20+ years. From the moment I walked in, I was immediately helped and provided excellent customer service and information to help me make the right decision for my truck rental needs. (I didnt know exactly what I needed until I talked with them about my specific requirements and they helped me understand my options).Then their pricing was substantially less than any other rental companies I had investigated (U Haul).I would highly recommend Dels Truck Rentals to anyone...and I will certainly recommend them to all of my family and friends. A great and professional company to do business with.
Very good condition trucks, honestly a very good place.
Rented a van for moving from one apartment to another and got a great deal with Del. Great service and great vehicles for your needs. The red head at the front was really helpful!
Rented a truck when my truck was in the shop. Asked for 3 tie down straps. Prior to return (while topping off fuel) verified all 3 straps were there and properly rolled up. Upon return, while settling the bill. The attendant claimed there were only 2 straps (after I had verified 3 were there only 5 minutes prior). They scammed me out of $30 as it was my word against his. Hope they enjoy the $30 as theyll never see another dime from me again.
These guys are awesome! Weve done business with Dels to install a trailer hitch (a couple of years ago) and recently rented a box truck. The truck was clean and ready on time,. They are upfront and accurate on their quotes - no surprises. They are always helpful, courteous and professional. Highly recommend Dels!!
Dels has a polite and professional staff and a wide selection of trucks and vans. Their prices are reasonable and their equipment seems pretty well maintained. I picked up my Saturday rental after 4pm on Friday so that I would not have to make an extra trip from my house. Great experience overall.
Great place to get a rental truck. Wonderful staff and even upgraded us for free because the truck we rented wasnt available due to not being dropped off, but the guarantee your rental. Definitely will use them in the future.
Positive side, the truck seemed well maintained and pricing is OK (daily rate is about 25% higher than others, but mileage charges are half of what some charge).On the negative side, very unfriendly and lacking is customer service fundamentals (unlike what other reviews say, the four people I talked with were certainly NOT friendly.Lastly, they overcharged me on refilled gas - despite me refilling all the way to the neck of the tank, they still claimed it was not full and scammed me for another $20.
Exceptionally customer centric.I recommend Dels to friends and family.
I was in Dels five days ago, and that woman Bev Hughes that claimed the girl behind the counter is a little snot is actually the real b to the i to the t to the c to the h. Bev Hughes, you are a disgrace to the rest of us Google guides, please turn in your badge immediately. Also, let your husband (if you have one) know that hes still cool, and he can hang with me anytime :)
Better get there as soon as they open because the process is a bit long so if you get stuck in the back of a long line you will be waiting for a while. The staff is friendly and video you and the vehicle inspection before leaving to assure no damage is done
Great place to rent a moving van from. Now if only I could get my refund back as quickly as it was taken, Then it will be a positive experience.
Kelly is great, she explained everything and was patient and thorough even though there was a lot of customers lined up.
Very organized business, straight forward and clean new vehicles
It was labor day weekend, trailer my buddy was going to loan me blew some bearings so that was a no go. Called on Sunday when they opened at 8 am, and they had a small 10ft box truck. Put my name down and headed down. When we got there we felt nothing but welcomed, it was crazy busy but Ward and his team were able to focus on us and make us feel important. He and his staff were very professional and courteous, honestly couldnt believe how they werent sold out yet. The rates are very competitive and they are upfront about everything, no hidden fees or weird guidelines. Straight and to the point. They made moving day a breeze and we would definitely recommend them again! Thank you Ward and team!
Rented a trailer a couple month back to tow a vehicle. Upon pre inspection the cable for the winch was rolled up all the way so we didnt see the cable was frayed when we returned it brot it to their attention and that it was like that when I got the trailer they said because it wasnt on the pre inspection that we were responsible for it. The lever that raised and lowered the trailer was sloppy and hard to use. The lever that holds the gear on the winch to keep it from spinning back the other way broke which cause the lever to spin wildly out of control and broke me thumb. I was also leaving the state for a couple of weeks and and was told that my credit card wouldnt be charged until I got back to straighten everything out but of course they charged the card an extra $200 plus the rental right away after I was promised they wouldnt. So to sum up faulting equipment, blamed me for damaged equipment, broke my thumb, whent behind my back and broke their promise. I will never ever rent from here again
These guys are awesome! They came through for me in a jam when my reservation with Budget rentals fell through (and they only gave me 10 minutes notice). I had movers coming in 2 hours and was scrambling to find a last minute rental. The guys at Dels got me in a truck within 30 minutes! They were so friendly and kind, I almost forgot how pissed I was about Budgets BS. Will definitely recommend to friends and family.Thanks Dels, you saved my move!
Helpful staff and reasonable pricing
Had what I needed and they were super helpful
In my opinion Dels rental practices are deceptive. They use inclusive day billing: For example a trailer rented at COB on Friday and returned Monday morning is a 4 day rental not a 1 or 2 day rental. In addition their equipment trailers are supplied with electric braking systems so if you expect to be able to use your own tow vehicle, you may be disappointed. Never fear Dels will conveniently have on hand a properly equipped tow vehicle available at a premium rate. The aforementioned info is not told to you at the time of reservation, nor is it readily available on their website. I went there expecting to pay a $250 rental fee, but was charged almost $1400. I will not rent there again.
Ive been using these guys for years now whenever I need a truck and things have always gone smoothly without a hitch. The 14 foot with liftgate is my favorite which makes life so much easier
I want to rent in the truckand nobody told him you have to bring the truck back by 7 you told him to bring next day by 9 so they overcharged me
The people are friendly, and they have a wide variety of Vans, trucks, and trailers to fit almost any job you need to tackle.
Friendly staff, informative, trucks in great condition. Video review of damage so you dont have to worry about getting dinged for existing damage that was missed.
A year ago I moved my arcade business and used one of their biggest lift gate trucks. Moving 8 very rare, very heavy, very fragile cockpit simulator machines is not easy, but the truck and the lift gate were perfect. They totally saved my butt by extending the rental when we had logistics problems on our end and didnt get the keys to the new place for a few days. Well worth the price and we hope to do business with them again soon!
Great place to rent small trucks, big trucks, cargo vans, trailers and car dollys!!Ive been renting from these guys for years and theyre always honest and have great pricing. GO HAWKS!!KevinKRW Construction
Del & his crew are fabulous! I volunteer for a non-profit & they support us every year! Everyone should support them too! Forgotten Childrens Fund greatly appreciates you!
These folks are amazing. Best truck rental experience Ive ever had.
Flexible. Friendly service, willing to cut good deals, and to top it off they have a very snuggly office dog. Would happily use again.
Great place! They saved me from the disaster U-Haul caused. And they were cheaper!
Helped us last minute for a move. Good staff. Good trucks.
They have a wide selection and the staff are friendly and helpful. I would recommend renting from them.
Great service, nice pricing and reliable trucks. Would recommend
They are very stickler on their return times. They want rentals back at 7am. Knew I couldn’t make it by 7am, called ahead of time and told them I’d be an hour late, they said ok, said it wasn’t on rent the next day. They still charged me a late return fee, lame. Stingy business. Been a repeat customer, never will rent from them again. Del’s, might want to think about how little things like this go along ways towards you’re reputation
Only truck rental place in the area knows their business. Helpful staff
Great for moving stuff, great prices.
The girl at the counter is a spoiled little snot with a big mouth and a huge attitude
Great trailers!! Rent often. Recommend highly!!
Reasonable prices, excellent customer service!
Incomplete information about droping off and parking, costing me an extra trip in heavy traffic.
Good guys and they treat you well.
Absolutely the best place to rent a truck!
Excellent service and equipment!
Nice clean trucks
Friendly people, good service. Not cheap!
Fair, quality trucks, and the only place I know where you can rent a horse trailer!
Great place to find a quick rental
Better than Uhaul for sure
A little expensive but nice people
You go there to rent trucks and thats what happens.
We rented a diesel truck from Dels for a move from Duvall to Yakima. The truck was ready when we arrived and the checkout did not take very long. the service was friendly and fast. We will rent from Dels again to complete our move.
Great customer service
Awesome service
This is a bad place for rent
Expensive but has a wide selection
Fast, Easy, Friendly