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Valvoline Instant Oil Change
1780 Mt Hood Ave, Woodburn, OR 97071, United States
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Valvoline Instant Oil Change

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Su
Review №1

All of the guys seem to be very hard working. They make a really effective and efficient team with great communication. Joel assisted us and he was amazing, very patient and friendly.

Me
Review №2

I always recieve the best care here. Ive known some of the guys for a long time. Back when it used to be Oil Can Henrys.they never let me down and ALWAYS look out for me.

Do
Review №3

The staff is fairly friendly, but DO NOT waste your money on optional services... particularly their filters. I made the mistake of adding a cabin air filter to my service and was charged $50 for a filter that sells at every auto parts store for between $10 and $15. The filter takes at most 90 seconds to install and requires no tools, yet they apparently think its worth $35 in labor. Didnt know what was being charged until I got home to review my invoice which had been emailed to me (not printed). This is obviously where they make their big money. Dont fall prey like I did.

Li
Review №4

Ive been to multiple oil companys and none have been as professional and made us feel as comfortable as the Woodburn Valvoline. Very knowledgeable and kind workers. Will always use this store.

C
Review №5

Drove my wifes car to work today, noticed that she was about due for an oil change--mostly because a maintenance light was on. I had no idea what type of oil it took, let alone where the hood release is. Miguel and Jose answered every question I had, no matter how embarrassing it was not to know. They were exceedingly professional, courteous, and performed a variety of checks on her car. Lucky for me, these guys took the time to explain what was going on, and how to take care of the issues in a cost effective way. Generally, were leery over vehicle issues, but after this experience at Valvoline Woodburn, were going to be loyal customers with each of our vehicles. Cant say enough about these guys--very, very grateful. Thanks Miguel and Jose!

Bo
Review №6

Awesome service. Jose and Jay were so helpful, they were friendly and kind. Great customer service.

Je
Review №7

Very polite and very thorough and the tell you what they are doing and did before you leave . Great place. And to make things even better the manager was not there and they were even doing their job just as good if not better.

MS
Review №8

Dean was outstanding in his approach to helping us get our Honda in good shape. These boys always do a great job; I trust them 100%. Used the email coupon and the value just cant be beat. Ill be back in 3000 miles....ish :) :)

Ju
Review №9

I arrived around 3:42 p.m. in the first bay about 2 cars back, I was behind a 62 falcon that opted to get every single service possible and it took about an hour. The guys are always super nice to me as I get my oil changed every other month due to driving about 40k miles a year.I dont have a complaint about the team however I think it would have been wise to close that bay or offer to allow me to go to bay 2 because I was passed by multiple vehicles that arrive after I did due to Mr. Falcon getting everything under the sun done.

Ju
Review №10

EVERYONE was so nice and very business like. They are a Well organized business. The young men know what is their responsibility.Congrats to making my day happy.

Je
Review №11

The staff was very above and beyond being helpful and insightful on my vehicles and the requests that I asked to be done were met to the letter appreciate everything they did.

Ma
Review №12

I liked it staff is very friendly and professional. I know nothing about cars or better yet about oil changes so it was a good experience for me to be more informed about my vehicle will definitely keep going back wene its needed

di
Review №13

Good people who do great work

K
Review №14

The guys were very friendly, and efficient. I had a coupon that was kind of a odd one and they work with me and were very fair about that also.

Me
Review №15

I just had my oil changed a few minutes ago. The staff was incredibly helpful, provided excellent customer service, and the place was clean. I absolutely plan on going back and would recommend this place to my friends ans family. Well done, guys!

Ab
Review №16

This is really scary they’re not paying attention!

He
Review №17

I only used the car wash.Nice people good equipment average price

Cy
Review №18

The service was exceptional! Outstanding and the guys knew exactly what they were doing. Will always go here for all my future oil changes.

Ca
Review №19

I strongly advice, that if you chose to do the engine oil change here to this location, you make sure you will watch the entire process from A to Z . For their liability they may change only the filter (made by valvoline) with a recent date of manufacture on it ( REMEMBER filter is cheap ) . Make sure they will drain the oil entirely and pour fresh/ new one in, have them show it to you, and know the oil quantity should be poured in . Don’t just play your cell in the car or leave your car to them thinking they done it right, but like I said watch the entire process. I wish I did watch it every time . I will never go back to this shop, NEVER again !

Ti
Review №20

Excellent Service! Go here instead of Jiffy Lube, they pressure sale you, or sell without informing guest of the high prices

Ja
Review №21

The only place l take my rigs for service!

Do
Review №22

Bad Services. Waiting for the line for about 2 hours. They told them to change lane so I have to drive backward and let other car change lane. I change my mind and leave this place. Never come back again.

Au
Review №23

I get great and speedy, yet thorough, service. They have really built a great team. I look forward and enjoy every experience. Thanks guys!! 👌 job!!

Ed
Review №24

AMAZING customer service. I havent felt that important or had all my questions genuinely answered in a long time. Very kind and friendly workers.

Ol
Review №25

You guys were amazing I had so much anxiety about past experiences with other quick oil change places. You’re stand up men and I will continue to take all of our work trucks to you. Thank you!

Ki
Review №26

The team here is super friendly, and get you in and out quickly, without taking shortcuts. Im new to area and found it reassuring to have such polite and helpful attendants take care of me and my car.

C
Review №27

The guys here are always so nice!

Mi
Review №28

The crew was friendly, very helpful and the oil change was quick. It was worth every penny and they gave me good information. I will return.

Ma
Review №29

Very professional guys here. Highly recommend this place. Ford Transit Connect full synthetic. They do a thorough job! 👍

Bo
Review №30

Ever since I first started going here, the service has been amazing. They set themselves so far apart from every other oil change establishment that Ive ever been to that second place isnt even in sight. The fellows here are friendly, helpful, neat/clean and dont try to constantly (ever?) up-sell you. Special kudos this time to the manager (sorry, I didnt get his name) and Miguel. Next time, there may be different people, but I trust theyll be at least nearly as good. They always are. How they do it at this store, I have no idea. Im just extremely glad they do.

K
Review №31

I received great customer service but the work done on my car was poor and could have caused serious problems, Came in for a quick oil change and left with a loose oil filter and oil leaking everywhere luckily I caught it in time. Will not be taking my car back to any instant auto shops because they care more about the numbers of cars they get in and out instead of the quality of work they do...

Er
Review №32

Exceptional customer service, from start to finish. Iona and Miguel made this experience superior to any other facility we have been to. Respectful, personable, Accommodating, and the list goes on. Thankful service like this still exists!

Ra
Review №33

I like going there because they are fast

Ca
Review №34

Awesome crew and service

ka
Review №35

They great & amazing & fast....

Ed
Review №36

Always friendly employees. they are honest and not pushing something you dont want or need. Jiffy lube did that to us all the time thats why I havent been back in 10 years

je
Review №37

Great service. Super professional. In and out of there quickly and Im sure to return.

Ma
Review №38

These guys are awesome! They take great care of me and they do it quickly and efficiently. They dont use pressure sale techniques either. This is a great place and it deserves your business.

yu
Review №39

Good maintenance, skills, and friendly. Wouldnt give me, my 20 % coupon off tho. Cause I didnt have it with me. You think they would put the coupon on everyones personal account. So they can honor it the following time you come there!

Ni
Review №40

Think they were training someone so wish they had an extra hand to help so it wouldnt have took so long.

Ca
Review №41

Great overall experience! Great working crew all of them did great today.I was helped by Miguel and dean they explained everything fantastic. I will be back for my next service. Thanks guys!!!

wi
Review №42

Service was good. But be careful! When they print the oil change reminder, its at 3k miles. People who dont know, can be mislead into thinking they need to change their oil.

Ru
Review №43

Good

Vi
Review №44

Very friendly and accommodating.☺️

Ti
Review №45

The guys there are always so nice, professional, and do great work.

As
Review №46

Been taking my truck here since 2002. No hassel. The guys are great (gals too if they worked there). They make the process so easy and there is no pressure to buy or add anything.

Co
Review №47

Awesome service!!!! These guys had us in in 2 minutes out in 15. Very respectful and Veteran friendly. Jose made sure that we wanted to flush our systems while Dean cleaned my car and aired up my tires. Manager even came out and helped.

Bi
Review №48

Great people and they do a great job

Me
Review №49

Wanted to share that this location in Woodburn is great. Dean and his co-workers are not only professional, but they are also just extremely nice people. I cannot recommend them enough, appreciated how they treated me today. Thank you~

La
Review №50

Had a good experience there every time

Ch
Review №51

Friendly and accommodating staff. Usually pretty quick turnaround, even when busy. 4 stars because advertised view screens are inop.

Be
Review №52

Great customer service.

Da
Review №53

Fast and friendly. Highly recommend.

Ca
Review №54

The employees seem to really care about making a good impression and serving the customer!

Bu
Review №55

Got my oil changed there. They are really professional and answered all my questions. There price is great deal for what you get in there service.

Br
Review №56

Dean and the boys were ausome took care of me with no problem and in a Heartbeat.Very efficient and professional.Very happy with him and his crew.Give Im a round of applause.This place stands alone from the others.Vallvoline recognise them for jobs well done.A very happy customer for life....

ja
Review №57

The best experience Ive ever had at an oil change place. Great job guys

La
Review №58

Awesome 👍. Professional services. Definitely recommend!

Ja
Review №59

Top notch dudes, they know their stuff and knock it out quick!

Ma
Review №60

These guys always treat me right. A good team in woodburn

Do
Review №61

These guys really went above and beyond my expectations! I had a stripped plug on my Touareg but it was no prob for this team. They showed me the issue quickly upon my arrival and had me fixed the right way with a new drain plug and on my way super fast! Thanks for giving my rig the extra time and a fantastic job guys!

Me
Review №62

Elvis & Brody were awesome! They were super friendly, and genuinely seemed to be enjoying work. They got my car ready for a long road trip!

Sh
Review №63

Fast, friendly, efficient. A little pricey but theyre very thoroughly taking care of your car.

Sp
Review №64

I was impressed with the service here. The guys were caring, professional and quick. They also installed my new wiper blades for free. A cut above!

de
Review №65

Quick oil change they didnt try to sell me everything under the sun like some places not to mention Jiffy Lube

Ro
Review №66

Fast friendly service and Dean made sure I understood everything. Will only be doing oil changes here from now on

Ma
Review №67

Need an oil change for my sons van. Thought I would stop here and try it out.Seems to be very organized and clean.Wow, just finished. I love these guys. Very fast. They let me use the restroom. They washed my windows. They replaced my air filter. They even gave us water bottles for the road. Very good price too! Great experience. Love this place. Great job guys. Ivan, brody, andrew and Iona were all great. Thanks for your great service.

Ma
Review №68

Eddie was extremely helpful and friendly. He greeted me, washed my windows, aired up my tires and was super respectful. Woodburn store, you rock..

Er
Review №69

Hard-working organized efficient..

De
Review №70

Great customer service.

Gi
Review №71

I am a single woman who would recommend this company to everyone. the team at Woodburn Oil Can Henrys were the best, they did not snicker at my ignorance of auto maintenance. They were extremely pleasant and knowledgeable about my car. Im glad I went there. They used brand name products and suggested things for my car in the future. They do a lot more than oil changes, they even told me that I had a tail light burned out. Give them a try you will be surprised at what real customer service is, when the employees enjoy theyre job......... . Happy senior from Woodburn

Yo
Review №72

These guys were awesome. Fast and friendly. Good prices.

Ke
Review №73

These guys were friendly and knowledgeable. They took care of me well. Honored veterans discount. They were not pushey with extra services. I will definitely return for service here with both vehicles with this crew.

Ma
Review №74

Miguel always helps me every time I come in for my oil change!

jo
Review №75

Friendly, speedy, and above and beyond.

Jo
Review №76

Have gone here several times over the years. Nice people. Good service. Secent price.

Gi
Review №77

Top notch! The staff are great!

Be
Review №78

Great service, I got coffee before I even pulled in bay, The staff were very nice and quick.

Ja
Review №79

Great service!

El
Review №80

I had taken my car into valvoline to get a belt changed. A mistake was made and the wrong bolt was loosened. Mistakes happen to the best of us and it’s all in the way we handle it. Needless to say I am/was VERY IMPRESSED with how Brody, the manager handled the situation! He was able to work with me and had my car fixed and while it was being fixed supplied me with a rental car for me and my family. I will from now on always be taking all of my vehicles into them for work that needs to be done. As well as many friends and family. I’ve worked in the service Industry for years and I am very happy to see there is still people/company’s who really care about their customers! 👍🏼👍🏼 I will be referring everyone I know over to valvoline in woodburn ! Wonderful jobs guys!!!

Li
Review №81

Been going here for years. Appreciate attention to details, and they dont push to upsale.

Mi
Review №82

Brody runs a good shop.

Ma
Review №83

I really like to go to this place, the work is done really fast.

Ga
Review №84

Great service.

Da
Review №85

I just had my wifes Honda Element Serviced at the Woodburn Oregon Oil Can Henrys. I had the Basic Conventional Service, the Oil, Filter, top off Fluids. I paid for the Service and drove away. I then went to use my windshield spray fluid and nothing happened. I got home, checked the windshield wiper Fluid Reservoir and it was empty. I then checked the paperwork they gave me and it said, windshield wiper fluid added. No, they DID NOT add Fluid. I called them and was told that they had just fixed the windshield wiper fluid pump! I said-WHAT? So I paid for a service that they KNEW was not provided or they just made up this story. I waited for them to say something like-Come Back and we will take care of this.But, all I got was a-Sorry. So now I have to wonder if anything else was Missed. I think this is what Damages a Business and costs them Customers.Ok, on 08-16-18 at or near 1645hrs, I received a phone call from the Manager of the Woodburn Oilcan Henrys about this situation. He was Professional, attentive and apologetic for what happened and I greatly appreciated his phone call. This situation has been handled very fairly by them and I am very satisfied with the outcome. 5 Stars to the Manager and Customer Service Representative!!Now Everybody, Go Give them Your Business!!!

ra
Review №86

One car ahead of me

Br
Review №87

Quick and reliable service, 2 bays and theyre always respectful and helpful.

Jo
Review №88

Great customer service, a little pricey but you get what you pay for.

E
Review №89

Not as friendly and professional as Jiffy Lube and even not expensive.

ke
Review №90

Enthusiastic and friendly

Jo
Review №91

USED TO BE OIL CAN HENRYS. EVERY TIME I GO TO GET A TOP OF OF FLUIDS THEYRE ALWAYS BUSY AND WANT ME TO WAIT BEHIND OTHER COSTOMERS IN LINE. SEEMS SILLY TO WAIT 20 PLUS MINUTES FOR A TOP OFF, WILL BE DOING BUSINESS ELSEWHERE. VALVOLINE...PLEASE ADDRESS THIS PROBLEM ASAP!

Mi
Review №92

Great

An
Review №93

Very friendly and helpful. I told them Was driving to California and they make sûre my vehicle Was on perfect conditions for the road.

Dy
Review №94

Very quick and efficient.

Ch
Review №95

The service is great and fast the staff is honest and friendly

Me
Review №96

Nice people service price is low

Da
Review №97

Awesome service.

Sh
Review №98

I drive 40 minutes out of my way for these guys. Theyre knowledgeable, friendly, and always making sure my car is running at the performance I require without offering things I really dont need.

Mi
Review №99

Great service

BO
Review №100

Change oil and wipers. I will be seeing your team another time. Just saying.

Information
21 Photos
100 Comments
4.5 Rating
  • Address:1780 Mt Hood Ave, Woodburn, OR 97071, United States
  • Site:https://store.vioc.com/or/woodburn/oil-change-090123.html?utm_source=google&utm_medium=local&utm_campaign=localsearch
  • Phone:+1 503-982-9621
Categories
  • Oil change service
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–6pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
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