I came in last minute to get an inspection on a vehicle I wanted to purchase. I believe his name was Tim, he amazingly fit us in last minute. He was super kind and friendly, making the experience much easier. He found an issue that I wasnt expecting and he pulled me aside to let me know away from the sellers. He was completely honest with me and told me he didnt have a good feeling. I agreed and said I wasnt going to purchase the car. He then stopped the rest of the inspection and gave me a discount. Super helpful, kind, and honest! As a woman sometimes in the car industry it is easy to be taken advantage of, it is nice to find a shop who is upfront honest.

Robbie and the guys were GREAT. I can really tell that they are committed to doing the best repair job but not having you spend more than you need to. If you want to be taken care of and know that a place is looking out for your best interest, take it too Kens!

Horrible experience. There was no communication until they went over the estimated time it was going to take to fix my vehical and even then it was me to initiate the communication to which they took offense too. Because they took much longer then the estimated time (estimate by insurance and by the shop) both the rental and insurance companies urged me to ask the shop to continue paying for the rental as they were taking longer then issuance would pay. Not only did they refuse but I was mistreat too the point where I had to ask the manager to stop yelling at me three different times when I went in to meet with him about the rental. Because of this treatment and their refusal to be of any assistance I advised Id be formally complaining. I was then barred from calling or entering the building until my vehicle was ready. I had to have my boss speak on my behalf as I was no longer welcome to call for updates and she was told that I had been aggressive on the phone and in person and that they had recordings of me from both phone calls and of the meeting I had with the manager. This was complete BS as they contradicted themselves on key points of the conversation. Please take the time to read all reviews and realize that the the negative ones are spot on before deciding on a shop. There was a point in time where Kens was a good local shop but its plummeted since the owner stepped down. Im still in shock over the worst customer service experience Ive ever had.

The service is excellent. My car unfortunately had more issues with the brakes than simply needing them bled, which I was quoted $55 with my own fluid. When the issues were noted, I was not asked to pay for work that could not be finished, and Bruce recommended me some fixes or what could be the issues. I could not afford the other fixes at the moment due to a decline in my work, and he understood completely and allowed me to simply pick up my car whenever. I will definitely be coming back when I have issues I cannot tackle.

Very friendly service! Tim and Mike were so helpful! Definitely would recommend them to others.

I am a super new business owner and, literally, every penny counts. Kens has been beyond reasonable, helpful and honest in my dealings with them. I cannot express my utmost gratitude and adoration for the team here.

Kens has been out go to place for all things auto related for almost 5 years! Always friendly, always hlepful and always the best deal! Wouldnt think of going anywhere else!

Avoid this place. Went to get a clutch replaced. They quoted me 700 bucks. Got my car in, took it apart and then told me the lady at the front made a mistake and it was going to cost 2 grand. Whatever, I needed it done. I ended up having to take my car back 4 times to have it fixed. First the master cylinder broke off the firewall. Then I had to bring the car back 3 more times to have it adjusted because I could not shift. They clearly never test drove it before returning it. This was last year and I am still having problems. I am now having to replace the master cylinder because they screwed it up and replace the whole clutch pedal.

Very good and very helpful. Appointments made quickly. Work is thorough and reasonably priced. Your vehicle gets a washing each visit -- Part of the service.

In December of 2017 I took my pickup to get a bumper and side fender worked on. I had backed into a pole. Yikes!! I took it into Kens Autobody and talked to the manager Robby. I wanted to get my truck fixed quickly and would just pay for it instead of turning it into insurance. He and his father (whom I went to High school with) convinced me to turn it into insurance and my rates would not go up. So I took their advice and turned it in to my Liberty mutual insurance. I got a rental car to drive during the repair time. Everything started fine until 3 weeks had gone by. I called Robby to see how my truck was going and the receptionist would tell me that it was going to be another week. This went on for 3 MONTHS! I would call for my pickup and they would have another excuse why its not done and would tell me to keep my rental car and they would work it out with insurance. After 4 months I finally got my pickup back. I turned in the rental to them as they handled that and drove home. A few days later I got a call from Enterprise rental and was informed that I owe $2400.00 for the rental. I told them that I was in contact with Kens Autobody (Robby and the receptionist) on a weekly basis and was told every time to keep the rental and they would work it out with the insurance company. Enterprise told me that they are trying to contact Robby and he will not return calls or pay the balance. Since the rental was in my name it is ultimately my responsibly and I was going to get stiffed with the bill. These people do not belong in business as they are very unprofessional and they will not stand for what they tell their customers. I am a local farmer and I will be talking about this for a long time with my community. I have never been taken advantage of like this in all my life so I had to write a review. I hope everyone that reads this definitely goes somewhere else so they do not have this horrible experience I had.

I have never been more pleased with an automotive company in my entire life. I was hit by someone and my car needed fixed. I took my car to Kens and the entire experience was pain and stress free. They have a friendly, knowledgeable staff, who really go above and beyond for their customers. My loaner car overheated on the last day before mine was fixed and so they brought my car to me at my work which they didnt have to do. I would recommend Kens to any person looking for good service!

My Prius wouldnt start after parking it at Safeway. I called Kens and they sent Alphonse over. He gave me a jump and got it going again. Drove home without a problem. They provided this service without charging me! Many thanks to the helpful folks at Kens Auto.

Thank you Tim for.helping me get my bumper fixed.....This place is Awesome .

I wouldnt recommend anybody coming here. Place is a joke and that Rob guys who runs the company is really dishonest the mechanics are bad and the paint. Save yourself a headache and time, please look elsewhere. I love cars and am an enthusiast over them. I wouldnt recommend this place at all. From the looks of it, theyll prob be closing down soon. Good job Rob... What a joke...

This place used to be a good place to take your cars, but now I wouldn’t recommend it unless you like poor service paying up the wahzoo... that rob guy has made it hassle for me to even pick up my car not only that they had very poor service and customer appreciation...

I went to them to install a engine i call fist and they give me a price it was really nice but for that and they say they will work on my car in between jobs and after 8 weeks i went to see it and they havent done anything to it and i decide to take it somewhere else and they want me to charge me $500 for labor and they haven even open the hood so i ask them how much it will take for them to just hotel on my car so they give me more than double after i agree they have my car ready in less than 48 hours and now my sister took her van now is been 2 weeks and is not ready. And they have the check from the insurance. If you want your car really soon you better be ready to pay alot ALOT OF MONEY at front or wait 8 or more weeks to get it back

We used to take all our vehicles to Kens when Ken was there. Now it’s horrible. It took 2 months to get our car back. Anytime we called, no one would ever give us a call back with an update or they just kept saying “1 more week”. They were still “waiting” on a part to come in but we took our car back after 2months and waited for part to come in and are taking it to a different auto body shop to complete and just paying out of pocket instead of waiting for them. Save yourself a headache and DO NOT take your vehicle here.

Horrible experience with kens! Took my car in for an hour long diagnosti . In that hour they plugged their machine in that takes like maybe 5 minutes to spit out some codes.. And they were able to tell me all the issues with my car but they couldnt tell me the reason for the issue I brought it in for. And charge for the fu hour. For 15 minutes of work. I then did some research with the codes they gave me and figured out the issue with my car and told them the issue.. But they wouldnt fix it until they went through and diagnosed all the other codes that came up... I was just completely dissatisfied with their services.

Everyone who works here is great, these are wonderful people to work with. Do a great job and help people out.

They fixed my car right up and made it look as good as new. They were very helpful and did what they did to ease my anxiety

People who really know what theyre doing.

Found kens online had great reviews, decided to take my 94 nissan I just bought to them. Small problems... tail lights and dash lights. Exhaust was hanging too low and clutch needed adjusted....website also says 10 percent off to sign up for membership. My girlfriend took the car in told them what needed done they said to drop it off two days later as they didnt have time that day. She asked about membership and the lady told her they dont do membership everyone gets 10% off. Dropped the car off before closing on Tuesday so they could call with a quote on wednesday. I called twice Wednesday afternoon and spoke to someone who said they would have the tech call me back with a quote. I called Thursday and left left a message again, no call back. Friday they called my girlfriend at 345 and said the car was done and it was 320 dollars. After calling twice and leaving two messages I was upset that they couldnt return my phone call on simply a quote, especially since they have my vehicle, but also that they continued with fixing the problems without letting me know how much they were charging. I called to pay over the phone so they could lock my keys in my car since i couldnt pick up until after closing. Just got the car and invoice, no 10% off and charging $85 for 1 hour to weld a couple spots on the exhaust is rediculous. If they would have called back, after leaving two messages, to give me a quote I would have found someone else who could do it in half the time for half the cost. Wouldnt recommend this shop to anyone unless you feel like getting a ripped off after being ignored for 3 days.

I recommend this place to anyone that wants good honest work done for a reasonable price. Ive been going here for a couple of years now and I dont have to worry Im getting ripped off.

Great work and really listen to the crew about time complete.

Too can in to get air conditioner fixed, they failed to fix it and had to go back, they still did not fix it but charged us twice.. They are slow and incompetent

My Insurance company suggested I go here,I should have known better, They put cheap imitation parts on my car that did not fit, my car was full of bondo dust. The paint work was not very good, Ken refused to make the repairs right. I took my car to another local shop and had it fixed right.

I always go here employes are always courteous

Secretary and the mechanics are kind people. However the manager & owners have a terrible attitude towards customers. Rude and very disorganized, they’ll continue to lose customers the way they are running the place.

The work sucked the service sucked they are crooks be careful of you go here

Wonderful and honest service!

Great Job

Horrible service & customer service!

I have been visiting this place for years for its good service