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Cell Doc Potomac Mills Mall
2700 Potomac Mills Cir, Woodbridge, VA 22192, United States
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Cell Doc Potomac Mills Mall

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uf
Review №1

Cell Doc was quick and professional! He knows was he is doing. He fixed my iPhone 7+ front screen and back frame. He even checked the phone to make sure everything was working correctly. He is very thorough and detailed with his work, which is something I really appreciate especially when it comes to iPhone repairs...there are just to many scams out there. I highly recommend CellDoc.

An
Review №2

Horrible. Called to see if they could fix a cracked screen on my iPad Pro. After telling them several times it was a 10.5” and being assured they could do it same day within 30 minutes, I go to drop it off and wait only to find out they don’t have 10.5” screen replacement. Bring it back tomorrow at 10. My husband took it back at 11 only to find out they don’t open until 12 (website says 11). Something that should have taken one trip ended up taking three separate trips. Pick it up and the display looks OK (definitely not a genuine Apple screen) but large parts of the screen are not responsive to touch and the home button is about to fall off. Checked it in the store and all seemed OK but upon getting it home and actually trying to use it, it’s lost most of the Apple touch screen functionality. We’ll see if they will refund my money. With how much of a pain it was just to drop it off, I somehow doubt it. Will be disputing it with my bank either way. Save yourself the hassle and take it to Apple.

Ma
Review №3

I took my phone there to fix a few weeks ago thinking my cracked screen needed repair. Little did I know that the $65.00 Id pay to have this fixed was going to cost me in the end. Its NOT an apple OEM part even through they say it is. And the people there messed up my phone even worse. The screen started acting up that very same day upon getting home. Its not bright like an iPhone screen, no matter how must you adjust the brightness. You will also lose your true tone setting once the screen is installed. This week the home screen finally went out and wont respond to any touch. What a waste of money. I wouldnt let them do a repair on an ice-cube. When you call to tell them how its not working right, they are not very receptive, nor apologetic and practically hang up on you. BUYER BEWARE!!! Save the hassle and just take it to Apple, thats if you want a working phone later on.

Sa
Review №4

Cracked my iPhone screen. Took it into repair because I was at the mall and they said they could repair it in 30 mins. Phone did not work the same after that. The screen response was delayed and was never the same

Wi
Review №5

Fast repairs, fair prices, excellent customer service

Ba
Review №6

I would strongly recommend it !!!Comments are correct! Cell Doctor is awesome, fast, honest and fair. They quickly repair your iPhone or Galaxy and support their work. and they are also really nice!I am very happy with the service.You wont regret it.Thank you very much Cell Doc 😊😊

Za
Review №7

They bricked my Iphone 11 trying to change the display. I went back to them twice before they claimed that it was a software issue that would be solved by a reset...2 weeks later and I am paying full cost for a repair from apple for the fake display they installed poorly, also damaging my antenna so all of my calls drop now.go somewhere else, they are shady.

Sa
Review №8

Not super happy with this place. Went in they said it would be 20 min. Great deal. Came back and my phone was ready to go. Everything looked great aside from the touch screen not working. When asked why that was I was told that when you get an iPhone screen replaced anywhere, the touch stops working. I have broken 2 screens prior to this one so I know that isn’t true(yes I am very clumsy) and I requested the screen be taken off and my old one put back on. There was a younger girl there and I felt bad because she had to keep calling the manager/owner because I couldn’t not have touch screen. I need it for work passwords/cards exc. Took it to another place less than a mile away and they fixed it and the touch screen worked normally. Paid an extra $15 but worth it to have the touch screen working.

en
Review №9

Super fast and affordable service. Customer service was excellent too. My wife severely damaged the screen of her iPhone 7 and I found these guys. They close at 8, we got there at 7:15 and were out the door by 7:50. I was thoroughly impressed with the quality and speed of work that I left my iPhone 8 with them to repair. The glass was cracked on the back. They repaired that and it looks brand new. I was quoted by Best Buys Geek Squad for $350+. Screen Cure charged me $180. Hopefully I wont need any more repairs, but if I do I know where Im going.Oh yeah, they only charged me $70 to repair my wifes cracked screen. These guys are DOPE!

Ma
Review №10

Altay took great care of me. I came in with a shattered screen and he replaced it for me in 20 minutes. Friendly and fast service I highly recommend!

Ca
Review №11

Denise is fantastic. When I cracked my retina screen, I knew I was in for a world of hurt. But Denise made it a lot less painful. We had to order the part, so Denise helped me find it, shipped it directly to the store and he made the repair within a couple hours of getting it. (I know because I got the phone call very shortly after the UPS notification that it had been delivered!)This lady is doing it right. Great, fast service. And very reasonable prices. Trust me, I shopped around.If youre reading this now because you messed up your mac and are frantically searching for a way to avoid paying a million bucks at the Genius Bar... well, look no further. This is the place.

Je
Review №12

Stay far away!!!!They only made the issue worse on my now completely dead unrecoverable IPhone.Pay the money & go to Apple.

Mo
Review №13

Love getting my phone fixed here ! They very professional, very quick and super organized. The owner is respectful and friendly.

Ja
Review №14

I had a great experience getting my screen repaired. The price was the best in the area!

De
Review №15

Trustworthy place ! you can leave your phone there & they will handle it in 20 min ! thank you celldoc 👏🏻👍🏻

Ed
Review №16

Quick & perfect job done! They’ve fixed my phone for a reasonable price and put the screen protector on for me. The customer services are excellent and no appointment required, highly recommend for any future repairs!

Al
Review №17

This store is honest, quick and cheap! Very nice customer service and better then Apple “geniuses” they said the repair would be $319 so I left and went to Celldoc and it costed $74. It took 15 minutes to repair the whole thing and I was very impressed on how it turned out. Left a $16 tip. :) Honestly, underrated store and would definitely recommend.

Da
Review №18

I walked into the Potomac Mills location with a busted battery port on my Galaxy S4 and they were incredibly helpful, quick and professional! It only took about 20 minutes, and they made sure I tested and was happy with the finished product before paying and leaving their store. Very impressed with their friendliness and customer service! I will definitely be coming back for the next accident I have with my phone.

Je
Review №19

Celldoc are the most affordable and great quality phone screen repairer. they did a good job on my phone screen replacement same day 30 mins, am very happy with their job 100%

Pr
Review №20

Great shop! Very friendly and does a great job with your phone 10/10

Me
Review №21

Last week, I changed the screen for iPhoneX. They are really good, and more cheaper other companies.And then they gave gift for me.They are really professional. I love this store 🙏🙏

of
Review №22

Great service The best people work in store they fix my phone in five min

Na
Review №23

Great customer service my iPhone XR was fixed in minutes and prices were the best I came across

Hi
Review №24

After dropping my MacBook Pro my on porcelain tile floor, the laptop casing located behind the screen had separated. After visiting the apple store, they no longer had the needed part since the laptop was so old. So I took it into Mac Guys and they wanted me to buy a new screen, I ask why when since the screen itself was perfectly in shape. They told me the part I need and the screen was all in one. Nevertheless they did not have the part and what I was told just did not sound right.So I looked for another Apple repair shop & found Cell Doc went in & they actually had the part I needed. Which was the casing and not the screen! Thank goodness Mac Guys did not have the part since they would have charge me much more for a screen which was not needed. Cell Doc save my computer and money I did not need to spend!I will always use Cell Doc for all of my Apple repairs and I highly suggest you do the same!!

Ni
Review №25

I am very satisfied with the fast service. Its extremely good quality. The employee who works in there is very concerned, smiling face, friendly also handsome:D

Bo
Review №26

This store staff is soooo niceThey doing good deal and also they do best for youAsk to ashy question they will answer anything for you

ge
Review №27

BEST PRICE,FAST REPAIR AND FRIENDLY PEOPLE THNX...

sa
Review №28

Great customer service. Professionals who can fix all model mobile phone,tablet and computer you break.

Su
Review №29

Great service.....Great quality work and done under 25 minutes

St
Review №30

Great place for all of your cell phone needs. If you’re looking for expert advice and repairs to your electronic devices, this is the best around. I’ve tried numerous other places but this place is affordable and they produce quality work.

ta
Review №31

The reviews are true! Celldoc is awesome,fast,honest and fair. They fix your iPhone or Galaxy quickly and back his work. and they are really nice too!

İb
Review №32

Most affordable one in this area. now ı m using my ipad very well. thanky mr. altay

Mo
Review №33

Great prices, fast service time and very friendly personel!!

As
Review №34

Super fast service. 100 percent satisfaction with their customer service. Better than attempting a groupon. My experience was very pleasant. Don’t hesitate! Go get your phone fixed now!!!!

Mi
Review №35

Nothing short of miracle workers. They have the best prices and the best employees. My battery exploded and Denise made sure my phone was working like new. Dont shop anywhere else!

ja
Review №36

This place is the best repair store. Very friendly and fast was greeted by a very beautiful blonde lady and a experienced repair guy! The service had me in and out in no time. Great price, so you cant ask for better...Jay J

Al
Review №37

I cracked my iPhone 6 and took it to them. They were super nice and friendly and took care of me right away! The female manager even offered discount for tempered glass. This was my second time there...and still nothing but great customer service. Definitely recommend taking your phone here if screen is cracked!

Ma
Review №38

Took my iPhone 8 Plus here and they fixed it it worked good for 1 month and then it got “Ghost touch” went back to see what they could do for me and all they said was I had to replace the screen again for the same original price I would not recommend

Me
Review №39

They fix my screen rigth away nice and friendly

se
Review №40

Shes bad woman! Very friendly and im satisfied for the service! And its a reasonable price! I recommend this shop!!! Shes sexy and beautiful 😍

İb
Review №41

Perfect costumer service, they fixed my phone in 10 min and ı get free screen protector. Their price is better than and more quality than other stores!

Ni
Review №42

Quick and done right. these guys are awesome

Zi
Review №43

A GREAT FIND! This is my second time here for my MacBook repair. Just like my prior visit, Denise was knowledgable, fast, efficient and so reasonably priced. She wont try to sell you anything you dont need; service or product. A very trustworthy person; its quite apparent when you meet her. Shes at the top of his game. Wouldnt even consider going to anyone else. Thank you again Denise. Always a pleasure to do business with you. HIGHLY RECOMMENDED.

An
Review №44

Great place! they fixed my 6 plus the same day and I got the best deal :) I would recommend this place to everyone my phone works perfectly and they seem like honest people. Thanks Denise :)

Re
Review №45

I went in with my daughters phone on her birthday. I went across the breezeway into another store and shopped around for a few minutes. I came back in and my phone was ready! This store was between $20 and $50 less expensive​ than ever other place I checked. I HIGHLY recommend it!!!

Ic
Review №46

One happy customer right here!I came in on a Tuesday afternoon in need of a fixed iPhone 5s screen and LCD replacement. As soon as I walked in Fatos was at the front desk happy to be of service. She introduced himself, took a look at my phone, and told me she and her team would be able to fix my problem. I was told it would be a 30 minute wait and there was a waiting room there with other happy customers. However, I decided to leave and come back. Sure enough within 30 min or less my phone looked brand new!They sell accessories at a reasonable price which Ill definitely come back for more screen protectors.I truly wish nothing but the best for your business Fatos! Your team is professional, true to their word and handled everything in such a timely manner.Thank you Google for helping me find you guys!

Om
Review №47

Today I had them fix my 3rd phone. It had been broken and out of use for 4 months. Friendly and reliable service! They even asked about my other devices that they fixed previously. If there is an issue with the service, come back in and we will fix it! Cant say enough good things about them! Not only would I consider going back there, I have gone back time and again!

Ja
Review №48

The store agent fixed my phone in under 15 min, he gave me a great deal....honestly, this place has experienced agents who don’t bs you on time & money....5 ⭐️ ⭐️ ⭐️ ⭐️ 💫

Sh
Review №49

Really nice store, really nice workers!!! Thanks for your amazing service

Na
Review №50

I went there to get my screen fixed and i come back with my screen fixed and a home button not working. They were unable to fix my home button which they clearly damage while fixing my phone screen. I would not recommend this store to anyone.

vg
Review №51

Great service! Very experienced tech highly recommended place and also super super fast to fix.

He
Review №52

I must give this place 5 stars for being honest. I called and asked if they could fix my apple watch, they asked me to describe the problem. Once I described the issues, they told me that while they could fix it, that I should try apple first as it sounds like a quality issue that they are currently fixing them even when out of warranty. I took their advice and apple is currently fixing my watch for free. If I anyone ask for a place that repairs phones or watches I will be sending them here.

En
Review №53

The customer servicer was really interested and very kind. They deserved best points, you can trust them fot your devices.

Me
Review №54

Great place. The customer services very fast and nice.They are very professional!!!!

Al
Review №55

Great customer service! I cracked my screen and they fixed it cheaper than anyone around. Its like brand new again.i have Samsung s5. They fixed it quicker than they said.They are all so nice.i would definitely go there again.Thanks Celldoc!!!

Se
Review №56

Great prices,attentive staf and perfect quality

em
Review №57

The owner of this establishment was very friendly and helpful and knew exactly how to fix my issue and she was very professional in her work and I highly recommend this company for any future repairs.

mi
Review №58

Great service my phone turned out great

Gr
Review №59

Took my girls iPhone 7 here to get her screen replaced due to a significant crack caused by fall damage. I REGRET IT. Dont take your expensive phone here! After 2 weeks of normal usage, her phone got ghost touch. This glitch occurred due to poor worskmanship and low quality, non-genuine Apple replacement parts (I was told this by a technician at Apple). I paid $90 to get the phone fixed at CellDoc. Went to apple to get everything corrected which costs $149.99. Dont cheap out, get your phone repaired by its original brand/store. This store sucks. Dont believe me? Try it yourself. Idk how this place got good ratings. Good luck!

No
Review №60

Great customer service! I had my cracked screen repaired a couple weeks ago and wasnt 100% satisfied on some cosmetic issues on the new screen so Denise told me to come back and she would resolve any issues I had. I went back and she fixed the issue free of charge!

va
Review №61

Omg this place is awesome! The people are so nice 👌🏾 100%

do
Review №62

Instant delivery, quality product and friendly business

Sa
Review №63

I would NOT recommend this place, they installed a temp glass on my phone. The next day, I realized the side had cracked when they had replaced it. Owner refused to fix and replace it for free, and even had an attitude and tried to blame me as if I had already broke it. You could clearlyyy see on my phone that the glass broke on the side and spread and that was something I did not do! They are very disrespectful I would recommend going anywhere else BUT there! They have no customer service incentive and could careless about the money you spend in your store.

lu
Review №64

Great experience thank you! Quick and cheap.

Ma
Review №65

Excellent work and customer service. Highly recommended.

Ic
Review №66

Do Not Use Them. They replaced my cracked screen and 3 weeks later it goes black. They refused to fix it under the 3 month warranty and wouldnt give me information to contact anyone about why it wasnt covered. Phone looked good when I got it back originally but 3 weeks later it is worse than before I took it to them. Use a different company.

Ga
Review №67

Super awesome service, and they are doing good job,I am so glad to meet them.. :))))

Mc
Review №68

I like their service because they their job is perfect

Bl
Review №69

Great price excellent service 10/10 recommend

er
Review №70

A1 Service quick and fast good prices will be back with my brothers and friends soon👍🏾👍🏾👍🏾👍🏾

Ka
Review №71

I took my laptop to Murat and he took excellent care of it as if it was his own! I will take all of my technical problems to Murat! He is a genius!

Ze
Review №72

Wouldn’t recommend.When in to get screen replaced on an iPhone, and when they where done the home button didn’t work. And they wanted to charge me to get it fixed. What a ripoff!

Al
Review №73

I had my phone fixed at this place it was very fast and good quality ! Love this place the people are nice and helpful and have a very smiley face . Overall GOOD EXPERIENCE

se
Review №74

I got screen change and quality and service was great !

Ed
Review №75

Awesome job they fixed my phone in minutes highly recommended will be back for sure

Me
Review №76

Great place to have your phone fixed. I also found lots of accessories for my phone.

Em
Review №77

Thanks for being so nice. And you did great job with my phone!!

Tr
Review №78

They have had my phone for two months and still have not fixed the screen.

Ch
Review №79

Fast service! Good quality

Pa
Review №80

Brought in a Samsung Galaxy Note 10.1 table (2014 edition) and it was fixed ten minutes later. Highly recommended.

Am
Review №81

Perfect costumer service, better prices !

Ma
Review №82

Great place to get your phone fully fixed

Sw
Review №83

Took the phone there for repair of the screen for my Iphone 6plus, And I went to Apple store supposedly to upgrade it and it turned out Apple Store told me Sim card tray was missing, and the screen was kinda opened. So I went back to Cell Doc and ask for my sim card tray and was told they dont have it and I told them that, before I took the phone to them my phone had a sim card tray on it. They gave me one that does not even fit my phone. I went back and the woman manager was awfully RUDE. She does not want to replace my sim card tray but simply told me buy it myself. I never will recommend this Cell phone repair store named Cell Doc at Potomac Mills Mall.

bi
Review №84

I want to shout Denises name from the roof tops!Spilled a HUGE glass of water all over my 2015 Macbook Air. Did what that internet said: Turn it off, turn it upside down and put a fan on it for a week. After a week. It wouldnt turn on.Waste of time.Took it to CPR. They didnt even open it up. Just plugged it in an told me, Yep, doesnt work. Said I could send it to Mac to refurbish it for $800 or just buy a new one. And they could MAYBE get the files off the hard drive for $200.Waste of time.Called around and found CellDoc... and the magic begun! All I was hoping for was my files, but she did so much more. Im typing this review on my 2015 Macbook Air which Denise fixed and is like new. For only $240!!!!I cant wait to return the new Macbook Air I purchased and tell the Apple store to cram it!Dont waste your time anywhere else. GO TO Denise! Shes fast, brilliant, friendly, and honest. Seriously, what are you waiting for?

nf
Review №85

Celldoc in potomac mills is a first and the only company comes to my mind when i need to get my family members phones fixed. It is a place where quality of labor as well as wellcoming customer service are served together. As a loyal customer, i can recommend to everyone when needed. I must also add that they got huge range of phone and tablet cases so i really enjoy spending my time in there!!

Be
Review №86

My iPhone 6 took a pretty tall fall at work and I cracked most of the left side of the screen. I couldnt make an appointment at the Apple Genius Bar for another week, which they quoted me for $139 for the repair and I wanted to go to them because Ive seen repaired phones with messed up home buttons and stuff. I found iPhone repair here through google and the multitude of 5 star reviews eased my mind.I was able to make an appointment after work today, I showed up 15 mins early and the lady technician assisted me right away. She was extremely quick and professional! My 30 minute repair took 10 mins and she sold me a tempered glass screen protector for cheap. The repair, screen, AND tip only cost me $124. It also comes with a 90 days warranty, in case you experience functionality issues with the new screen.I could not be more pleased with the service and quality! Im also bringing my mom back here to get her cracked iPad screen repaired.

Tw
Review №87

Great service, did a good job within 10 minutes

Ti
Review №88

Great products! Very good customer service, and do excellent job .

Al
Review №89

Face ID does not work anymore!

Review №90

Last month,one Of my friend s iPhone was broken.We took it to Apple service.They Said They can t fix it.Than we found Celldoc and leave the Phone there for 1 day.I have no idea How They fixed it but, They fixed it.it was increadible.Last week i broke my i Phone 6S screen and took it to Celldoc again.They fixed it in 20 mins.They are so kind, helpful and proffesional..The price was less expensive than the other places..PLUS They put screen protector for free.Thank you so much Denise for these Great jobs. Will come back again..I HIGHLY reccomend it to everyone!!

Ka
Review №91

Very quick and helpful. I got a new tempered glass screen placed in less than 5 mins.

Un
Review №92

Great customer service 👍

Yo
Review №93

Took both my daughters phones their for cracked screens. Once we left the store other things started going wrong. Brought back paid for new battery phone because they said that was the problem when it never cut off before they touched it. Problem still their brought it back to be told its the battery again which the receipt claims 90 days. And they tell me the warranty does cover what they did. Been their 5 times in one month with the same issue. They break phones so you keep coming back

Ha
Review №94

I went to him to change my iPhone screen ($75) and after 2 days the screen was freezing and shutting down for no reason, I went to him again and he charge me $65 again to change it and guess what the screen was with NO ID touch unable to activateDon’t take your phone to him he’s not a trustworthy

Mi
Review №95

I dropped off my iPhone 6 to fix broken screen. They fix in 25 minutes. It is very fast.

Ey
Review №96

Fast service for computer repairs 👌🏻

De
Review №97

Really nice store 100%

es
Review №98

Very fast service and great jobs, thanks for everything!

Ma
Review №99

They have very nice people

bi
Review №100

Great costumer service smile faces

Information
18 Photos
100 Comments
4.5 Rating
  • Address:2700 Potomac Mills Cir, Woodbridge, VA 22192, United States
  • Site:http://cell-doc.com/locations/tech-repair-woodbridge-va/
  • Phone:+1 703-910-7637
Categories
  • Computer repair service
  • Cell phone accessory store
  • Phone repair service
  • Electronics repair shop
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11am–7pm
  • Tuesday:11am–7pm
  • Wednesday:11am–7pm
  • Thursday:11am–7pm
  • Friday:12pm–6am
  • Saturday:11am–7pm
  • Sunday:11am–7pm
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