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Pilars Cleaning Services
2287 Wheel Cog Pl, Woodbridge, VA 22192, United States
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Pilars Cleaning Services

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O.
Review №1

GO WHERE YOU ARE RESPECTED!!I decided not to go with them because my first call went very poorly. The lady who answered the phone yelled at me because the connection was not clear. They decided not to accept Groupon anymore, which is ok. But When I asked about how to handle the Groupon, I got rude responses and I was asked “what do you want? I already gave you my prices?”After I got the information on how to get the money back from Groupon and I wanted to schedule my cleaning, she hung up on me. I shrugged and saved my money for someone better

JB
Review №2

Pilar is helping with the cleaning of our home and we are very satisfied.

Dr
Review №3

Ive been using them for about 6 months now and they are constantly late. The owner will barrage you with texts and then when you need an answer on when they are going to show up she goes silent. Would not recommend.

Ah
Review №4

I don’t usually write reviews, however I had a very bad experience and want to warn others. I hired them to come help me with packing my apartment up for a move, but they arrived over an hour later than the agreed upon time. They started packing, however they were packing heavy items into a large sized box, so I instructed them to pack them into small to medium size boxes, so they wouldn’t break upon moving. Instead of listening to my instructions, she had such a hostile attitude towards me, repeatedly asking me “show me how you want me to do it then?!” I repeated my request nicely, but she still had such a nasty attitude towards me. At that point I knew that she would be difficult to work with, gave her half an hour’s worth of pay (she was only here for maybe 10mins) and politely asked to leave. Never doing business with them again.

Me
Review №5

Stay away from this company. Theyve come to clean for me for a while now and there are often issues. Small things that are annoying but not the end of the world. Pilar has called me picky in the past for pointing these things out, which I never appreciated, but chose to ignore. This past time however they stuffed all of my king-sized bed linen in 1 of my silk pillowcase and it burst like a sausage. They also used some type of metal scrubber on my toilets and ruined 2 of them. She is refusing to replace the bedding, saying that it must have been old and they said they didnt do anything. Im furious and am so disappointed. I will not be using their services again.

Em
Review №6

Excellent work and affordable, she came as soon as I needed her to clean a rental property of mine and did a wonderful job!Now I will be having her come to my house for services.I highly recommend her.

Si
Review №7

The cleaning ladies were ok, however when it comes to the owner beware!! Once she got my number she wouldn’t stop spamming me with sms! When I wouldn’t answer she would come back and send messages like “hello, hello” pushing me to answerWhen I cancelled the service she became extremely bully and she started harassing me sending out messages with insults and threats!! Do not do business with this company, you’re just putting yourself in danger! There is plenty of other companies in the area with professionals who would do the job better and for the same money!! This company is not going to respect you as a customer once you want to cancel the service!!

Ed
Review №8

It was a pleasure doing business with Pilar, her staff was excellent.

Pi
Review №9

Excellent work, very professional and detailed.

Information
8 Photos
9 Comments
2.9 Rating
  • Address:2287 Wheel Cog Pl, Woodbridge, VA 22192, United States
  • Site:http://pilarscleaning.com/
  • Phone:+1 703-398-6999
Categories
  • Cleaning service
  • Child care agency
  • Preschool
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