Missed 4 appointments. Then berated me for being slow to open the door AT AN UNSCHEDULED TIME and left under a service contract. A VERY NASTY MAN

Sammy Appliance Repair is totally incompetent!!! They were the contractor assigned by American Home Shield to repair my dryer. After coming out four times the technician said It was not repairable. Then I waited two weeks for the contractor to fully communicate the need for replacement. When It came time to admit they couldnt fix It, they changed their story and said that the dryer is repairable but that another contractor should be assigned. I have no idea how someone else from their company who never saw my dryer could overrule the technician who actually tried to fix my dryer. After 5 weeks of waiting and calling my dryer still doesnt work. WORST CONTRACTOR IVE EVER DEALT WITH!!!

We paid $450 for this company to remove the old oven and install a new oven. He left the old oven in the garage. When asked about it, he stated they they charge another $250 to dispose of the old oven. Highway robbery. He hung up on me when I confronted him about it. This is a bad business. Do not use this vendor. Go anywhere else but to this guy.

Sammy was able to repair our Thermador dishwasher when 5 others could not, only took 20 minutes to diagnose and repair!! Very professional and courteous. Will definately recommend and use again! Awesome!

Was having issues with my Dish Washer. It was leaking. So I ordered replacements for the seals. When they arrived I watched the videos on YouTube and looked up all the information on replacing the rubber seal and the door seal. Piece of cake. So I took off the out door, pulled out the old seals and replaced the rubber seal within three minutes. Then tried to put in the doors bottom seal. Not as easy - the plastic part has to fit into slot that is hard to reach and out of sight. And I failed. After two hours I swallowed my pride and got in contact with Sammy. He gave me a time when he could arrive and an estimate of cost. Even texted me when he was going to be late (there was a storm) and when he arrived he was able to do the work in 15 minutes. And even he admitted that it wasnt an easy job. But he knew some tips - used soap - and got the job done. And he did wear a mask. More than happy with the results and now have a working, non-leaking, Dish Washer. In fact before he left he explained all the other reasons the machine could be leaking just in case the new seals did not work. But we tested the seals and they worked.

Needed a dryer repaired. Scheduled for 12-2 and didnt show up until almost 4 oclock. Companies that waste your time and charge a premium price for repairs dont get my business a second time.

Took many days to provide an estimate and diagnosis, and only stayed in my home for five minutes while charging for a full service fee. They are useless and I wouldn’t use them.