Took my Cub Cadet to Steves because it was making a hellacious noise and wouldnt go into gear. They fixed it up and its running great now. The machine was still under warranty and they did go through Cub Cadet for the repair costs. Second time Ive used Steves and Im very satisfied. Thanks!

The staff are knowledgeable and friendly, and the equipment works well. Very pleased.

Friendly people and nice equipment. I will definitely rent from again.

My go-to guy for whatever I need to rent. Steve will also give you hints and advice for the proper use of the tool you rent.

Great service. Can get parts in a couple days, which is nice. No cancelation fees on rental if things do not work out.

No frills rental service. Had the lift I needed, showed me how to use it, and was available to help me get down (minor sensor repair) when the lift died when I was in the air. -1 star for the lift dying. I understand stuff happens but it seemed like the owner knew right away what it was. Which would lead me to believe it probably should be replaced before someone else rents it and gets stuck 40’ in the air instead of 8’ in the air with a helper around.

Excellent work. trusted them for a while now

He lies to you, over priced, tell you noting about what he is going to replace then expect you to pay, then the part also dont last long after he replaces it and not a good tuner

As always steve comes through thank great job every time

Thought the prices were too high and we only used it maybe a day and got charged for 2days cause of his business hours which he shouldve instructed us on alot better

If you like poor rental equipment and getting charged extra when you return equipment, then this is definitely the place for you.

I take all my small engine repairs here. Been very good and understanding. Always give me good feedback and go the extra mile.

Steve’s is the biggest Rip off and worst customer service experience in Central Wisconsin. I’ve rented from them all in the area from Rapids Rental and Wis Valley concrete and for what he charges just don’t go here unless it’s your last resort. Unfriendly trashy fly by night operation Steve runs here. Wish I could leave -5 stars.

I bought a junkie tractor at a garage sale. I couldnt get it to run quite right. So I brought it in for them to take a look at it. The parts for it were hard to find. But they were able to find them. Fixed her right up. Runs awesome. Now if only the tractor could could look as nice.

Rental went great. Very straightforward and honest. Id recommend and patronize again in the future!

Wanted to rent piece of equipment. Want credit card. Cause theres no insurance on the equipment. Not paying for something that is wore out and about to break. Thats why most places offer damage insurance when renting so your not paying for already used equipment.

Good

Great service. Very accommodating and responsive!

Amazing service! Steve is amazing, kind. Definitely will go there again. My snowblower works great after Steve fixed it! 😆

This guy dont do business well ....he dont keep his equipment maintained he is not honest ...it is a complete rip off .... Dont rent from this place... You will be disappointed in his service....if I could give zero stars I would....

They are the only place Ill go for service i can rely on with the inventory I needs. Ive rented many thing including their genie lift, which is nicer than any other rental company in Wisconsin Rapids, It was auto everything! making the job go that much faster!They also fix and maintain all my TORO lawn mower and my John Deere Snow Blower every year. after the night mares I have had with the other shops in town, I will never go anywhere else to have them serviced!Thanks Steves!

Need better people skills

The most awful customer service I have ever experienced. I will never rent anything from this company again. We rented equipment and returned it last September. After Steve had already rented the equipment out to another customer, he called to tell us the damage we caused. We were not able to look at the damage until the equipment was returned by the current customer. He rented it out several times more before he ever got it fixed and then called us with a total. This was 4 months after we rented it. He never had pictures or proof of any kind that we had caused any damage. The things he said we did just are not true and we have witnesses to this. He was extremely rude on the phone. I believe he is a scam artist. I was blown away by what he did to us and how he treated us.

Bought a used snowblower, was told it was in good running condition. It worked for one snow. When I took it back to get looked at Steve. It was a messed up carburetor. He fixed it and I assumed he was going to be a good person and understand it shouldve lasted longer. Then he wanted $100 for just cleaning the carb. After an argument he dropped it to $50. Saying the sale was as is so watch out for this guy he will sell you a lemon and not care. Completely un professional. Your better off going elsewhere for any equipment. Steve is ok with ripping people off!

Only charged us for one day even though we had a lift for 29 hours

If I could give them less than a 1 star rating, I would. We called Steves Repair to have a lawn tractor fixed through Home Depot. They were supposed to call before they came to pick it up, they did not. I arrived home and my mower was gone from my shed. When I called to speak to them, they were EXTREMELY rude to me, telling me that there was nothing wrong with the mower, I must have just hit something with it. The blades had FALLEN OFF because the bolts on the shaft were not properly tightened. He also tried to tell me that I must have had the mower for over a year because there were 44 hours on it - we purchased it last month from Home Depot as a reconditioned unit (biggest mistake ever aside from calling this place). I have never been treated so rudely by a service person in my life.

No horsing around gets right to the problem I like that.smiling or not it get DONE.

They are the worst place in the world!! I took my brand new lawn mower in there to make sure it was put together right and chain saw in to have fixed. They were so rude when I called two weeks later to ask what the hold up was. They told me they didnt have time to fix them. I told them I was coming to get both of them in an hour. When I got there they told me they fixed both and charged me over 200 dollars. My lawn mower doesnt run and is worse then what it was before and my chain saw doesnt work at all, it wasnt cleaned or the chain wasnt sharpened. I gave them 1 star because thats as low as it will let me go.

Always have a great experience with rental equipment, we also had always great satisfaction with repairs vary timely and pleasant personal group to talk to. We will always take our business to them.

Always very polite and gets things fixed in timely matter for a reasonable price will never go anywhere else my business will only go to Steves rental and service

Rented a tent here and storms caused the tent return to be late with drying didnt charge us any extra days.:-) great service with a nice tent!!!!

Steve was very helpful!

Rip off artist....He thinks hes worth $80.00 an hour to fix your lawn mower....btw all it took to fix it on blaster and a heat gun....

Decent repair and rental

They also repair small engines

Liked the service

Total crook !!!!!