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Headliner Express Corp
1200 Solana Ave I, Winter Park, FL 32789, United States
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Headliner Express Corp

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Ro
Review №1

I needed a GTI headliner redone in original color, and needed it done quick. Bill talked to me on the phone first for some time sharing his knowledge. He could easily write a book. Not only that, he worked me in the next day. I made a three hour round trip to his shop, and he got the job done. The work was perfect, but what stood out even more was Bill himself. Hes one of the few in the business world that cares not only about his customers, but people in general. He showed me some projects hes working on, and treated me like a friend hes known for 20 years. If youve got an European vehicle that needs upholstery work, get up with Bill. Hes generally working during day, so leave a message and hell call you back to get you taken care of. 5 stars Bill, and thanks.

ko
Review №2

Mr Staufer was so kind to see me as a walk-in with a sunroof issue. The matter was resolved to my complete satisfaction. I am glad to have another expert to add to my list.

Tr
Review №3

Hey, this guy really knows his stuff! I did a little bit of work for him, and while I was there I heard him talk to all sorts of people about the work that he does. Main overtone I got was integrity - he didnt want to bother taking the job if he couldnt do a very good job at it. he spent a lot of time clearing misconceptions and setting customer expectations, which you dont really hear much, most guys just try to sell you and move on. This guy seems to go the extra mile so if I ever have a headliner done hell be the one I call!

la
Review №4

Bill is a very experienced in his feild and had my specific color even after going to five other places that told me the color wasnt made anymore. Work was excellent and priced good.will recommend to whoever is looking to get headliner done

Ma
Review №5

Nice work. Replaced my 500L in about 1 1/2 hours. Factory new and good price. Very neat work.

Ma
Review №6

I just received some anthracite fabric to recover some parts in my 2000 BMW M5. After buying a few different products with none of them matching from other vendors I was happy to see that this is as close to original equipment as possible, maybe slightly lighter in color but still an excellent match. My only complaint was that the fabric shipped in a paper covering that tore between here and the distributor. Regardless for the other BMW owners out there who are in search of fabric, look no farther and save yourself some headache, this is the place to go.

Ba
Review №7

I called to request a quote for replacing the headliner on my Volvo XC90. I spoke with Bill who explained the required procedure and demonstrated an extraordinary level of knowledge about my specific car. He also gave me some additional excellent advice concerning the car. I would not hesitate to recommend Headliner Express.

Za
Review №8

Bill is a true professional. Ordered my headliner material from his business to a different state and he was happy to go above and beyond and explain to me all the nuances of this repair job and how to make sure I get it done right. Very pleased and would highly recommend Headliner Express

Th
Review №9

My roof was stuck opened for quite sometime and I was looking around for anyone’s help and came across this company. I personally spoke to Bill over the phone and he went out of his way to make sure my car was secure. He was very informative and knew his stuff. Definitely would recommend going to him. And if you have any questions, call and ask! He’s willing to help in any way he can.

Ed
Review №10

I own a 09 VW passat and the headliner was sagging and falling from the back seat dome light. The whole headliner got replaced along with a color swap to make the color scheme pop and eye pleasing. After some planning, my car looked much much better than before!A very professional and knowledgable crew!Thank you very much guys for the amazing work done within a day! Before and after pictures are just worth it!

Ke
Review №11

I had some questions I wanted ask about the headliner in my car. He was very helpful, informative, and educational. He told me what to stay away from and what he could do for me. Telling me what I could do and what my best bets were professionally. Definitely need more people like him in the car industry as I would know being since I work in the industry.

He
Review №12

Bill at Headliner Express has twice fixed sunroof issues on my leaky Ford Explorer and both times did a fantastic job. He was wonderful at making recommendations based on my use of the car, my budget, and what I plan to do as far as reselling, and helping me decide whether a total sunroof replacement was necessary or not. Very great value as well. I highly recommend!

Jo
Review №13

The owner Bill Stauffer knows all the ins and outs of your car without even needing to see it! He knows his stuff, and will always deliver the best possible service you could ask for.

Ma
Review №14

Fast and professional fix of a hardtop convertible piece malfunction. So happy to have found Bill! I’ll be back and will highly recommend.

He
Review №15

Bill is a class act. It was a pleasure actually seeing the man work and hearing his stories about his familys deep and extensive history of helping build central florida to what it is today. His expertise with classic german cars is unparalled. I have a porsche 911 2001. I was warned by several people to be careful about who you take this car to because many people dont know how to properly service them. I was lucky enough to be referred to bill and he fixed up my sunroof which was off the track and alcantera upholstery had dislodged. His knowledge about how to fix my roof was spot on and it was done in a timely manner and cost less than I anticipated. Bill is the man!

Ra
Review №16

Bill was extremely knowledgeable and professional. Do not think twice if you own a high end sports car, the work is quality!! You get what you pay for. Would recommend him to all

T
Review №17

I called and the Man who answered I wish I had his name so I can post it! She was really rude. No customer service at all. He then tells me he doesn’t know what a Nissan Versa is well Sir if you are going to be working on any cars I think you should be educated on different types not just foreign. I had to hang up on him bc I was very close to condoning his ignorance and telling him completely off!!

Mi
Review №18

I never got the chance to find out how good the work they do is. This guy was so rude on the phone that hes guaranteed to never get any business from me. Thanks for nothing.

Ro
Review №19

Bill was super helpful and knowledgeable regarding a headliner restore on my Mercedes G500 and ultimately talked me out of doing the project saving me $$ and hassle! If you need any headliner or sunroof work these are your guys. No BS and will do whats best for the customer even if it means losing a potential sale.

La
Review №20

Ordered what was sold as OEM Landrover lr3 material. What I received was a standard aftermarket material that I could have purchased from my distributor for 7.75 a yard, for which they sell for 153.00 claiming it to be OEM. It doesnt even come close to the color or texture of the original headliner. Been installing headliners for over 10 years. Never seen anything this misleading. Beware of the product here.

La
Review №21

My sunroof came off my car completely. Bill was awesome. He put crash tape on and ordered my parts immediately. I am super happy with how quick and efficient they were. I would highly recommend this company. They truly care and do their job perfectly

Li
Review №22

The BEST place for headliners and other work. Bill and Chris replaced the headliner in my BMW with original material, looked GREAT. They even fixed a couple of other things. Very reasonably priced and excellent work. Would definitely use again.

Ti
Review №23

If you are like me & have been around old European cars for years, youll realize within a few minutes of speaking with Bill, that youre talking to someone who knows every nuance of your interior. If you are anywhere near Orlando with your M/B, BMW, Audi, VW, Land Rover or Jag just go there. He restored a couple of difficult panels for my W140 S-Class and they look like new, with hard to find plastic pieces properly installed. Bill does it one way, the right way. I highly recommend Headliner Express.

Al
Review №24

My sunroof on my 2003 Mitsubishi Eclipse was not closing fully shut. Bill said bring it down and see what we can do for you. Within 20 minutes the folks at Headliner Express had my sunroof fully closed. If you need any work done, I highly recommend them. Bill and his staff were totally professional and extremely helpful.

Kr
Review №25

Headliner Express did a great job fixing the headliner on my car. Bill provided a lot of information and made me feel comfortable leaving my car with him. They had everything cometed in one day, and although they were a little later than expected, they went so far as to bring my car to me to make sure it arrived on time. Im very satisfied with my service and I would recommend Headliner Express to anyone who is looking to have their headliner replaced.

Ju
Review №26

I did some shopping around before choosing Bill and Headliner Express. Most of the other places I called just talked price. Which is what I thought I wanted, the best price. However, being very uneducated in this process, I really appreciated that Bill took the time to explain to me the process and the difference in materials and how the different materials would look in my BMW. I was then able to decide for myself, what was best for me. I chose to spend a couple of extra dollars on a better (factory original) material. I am so glad I did! The team at Headliner Express did an amazing job! I feel like Im sitting in a brand new car. I felt no pressure at all during the process and appreciate the quality of service and knowledge gained. Thank you, to Bill and the Headliner Express team!*In addition, the total cost was about what I would have paid for a lesser quality material and service elsewhere.

jf
Review №27

This was the best auto experience I have ever had. I own a 2004 Jaguar S-Type, and the sunroof was tilted about a centimeter up and would not shut. I called 15 different business including 6 dealerships and 9 mechanics over the course of 2 months. None of them wanted to even look at it because it was a Jaguar or because they wanted to sell me a whole new sunroof for $2000 instead of shutting it. I called Headliner Express and he said they would do it no problem. I went to the business and he had it closed within 20 minutes. No fuss, no problems. Greatest experience...easy problem fixed. I would recommend this all day, every day.

Fr
Review №28

I went to the shop with water building up in my car. I was told by the dealership it was from the sunroof which is after market and they couldnt fix it. I reached out to Bill whom I never met or did business with and he was extremely helpful. Took my car in and he found that it was my AC, Bill fixed it in 10 minutes and I was shocked. The customer service at this place is A+++++++, I highly recommend the place and the knowledge of the staff is A+++++++, will do business again and will be doing business to fix the carpets !! The staff is amazing and very knowledgeable !!!!

Mi
Review №29

Count me as a happy customer! I needed to replace the headliner in my older Land Rover and Bill handled my order in great fashion! Due to holiday calendars, there was a mis-understanding about ship schedules, and Bill was quick, transparent, and proactive in responding to my concerns - and leaving me a very happy customer! Thank you, Headliner Express!

Li
Review №30

Bill was very professional and kept me updated every step of the way while he had my car in for repair/replacement of convertible top. He came highly recommended to me and was out of town when I contacted him for appointment. Glad I awaited his return. Highly recommend!

Ph
Review №31

I had an awesome experience buying my headliner material and sunroof trim for my 97 volvo 850 from Headliner Express. I was extremely impressed with the customer service from this company. I even got a call back quickly from Bill and I was impressed at his knowledge of my car and the products that I bought. Bill was very helpful and I was impressed by his willingness to share his knowledge on how to install the product. He is even willing to walk my wife and I through the installation process. Thats what I call above and beyond the call of duty. I love it when people are passionate about what they do for a living. Thanks Bill for selling a great product and being willing to stand behind it. I would suggest Headliner Express to anyone needing work on their automobile or needing to buy products to do it yourself. Thanks for an awesome experience. I give this business and A++++++++++!

Je
Review №32

Professionalism and integrity are how I would describe headliner express! Bill and Chris take the time to explain in great detail the installation of your headliner. I had a great experience and would highly recommend these gentlemen!

Ni
Review №33

The headliner fabric was previously creased and the center part ironed out, but still showed. I ironed the edges, trying to decide if I was going to use it or not. I called around found the exact fabric for about $100 LESS locally and no creases! I installed what I had since Id purchased it and the result is better only because its not hanging down off the roof. I gave it 2 stars because at least they sent me something, even if it was poor quality...should have been sold as a second!

Ra
Review №34

I found Bill and his staff VERY knowledgeable, helpful and responsive. Bill was very supportive, providing helpful installation techniques as I undertook the removal and installation of my Volvo XC90 headliner myself. The headliner looks wonderful in the car and my wife is happy!I would highly recommend Headliner Express and will refer them and also use them in the future should I have any such needs. Thank you again Bill, excellent job.

Em
Review №35

Bill is amazing and I am so thankful for the knowledge and help from him! He did such an amazing job fixing my truck!! I will definitely be going back and recommend Headliner Express and Bill for anything you need!! 😊

Pe
Review №36

They fixed the headliner in my Volvo for less than the estimate provided. It was less than half the price that I had been quoted by the Volvo store.I had an issue with the headliner over a year later and they resolved it at no charge. I would recommend Headliner Express to anyone that needs their headliner fixed!

Wa
Review №37

They are definitely a 5 star shop. Very honest, knowledgeable and helpful. Qualities you rarely find. If I could give them 6 stars I would. Im sure glad I found them and I know you will be too.

Er
Review №38

I have had Headliner Express replace the headliner in three Land Rovers to date. I keep returning to Bill because he knows the vehicles inside and out and does an amazing job. I have seen other jobs that look horrible and the repairman always break parts and damage the car. Bill is knowledgable, pleasant and a pleasure to do business with. I highly recommend him for any headliner, his quality work is unsurpassed.

Fe
Review №39

I decided to try a DIY on my 2005 Mini Cooper S. Bill provided the materials and a lot of helpful, hands-on advice. Without that advice, Im not sure the results would have been as great. Id use him again in a heartbeat. The next time, however, I will probably let him to the entire job. He was definitely worth the drive from Melbourne.

Ja
Review №40

Excellent service.Great prices.

To
Review №41

Bill was very nice and informative. Helped me get my sunroof fixed and did quickly.

K3
Review №42

Never returned call after several days of trying to make contact

Mi
Review №43

Ive had a problem not being able to close my sunroof for MANY months. After searching numerous places and taking my car literally EVERYWHERE, no one was able to fix the issue. I kept looking around and found headliner express here in winter park. I drove an hour and 30 minutes to see if bill could fix the problem.within the hour I was there he was finally able to fix my sunroof. The customer service was outstanding and I was very satisfied with the work he did and overall experience. The drive was totally worth it. I highly recommend this place.

Da
Review №44

Bill did a great job on a difficult sunroof panel. The winshield had to be removed to remove the headliner to get to the sunroof. Timely & professional. David S.

Ch
Review №45

I had an opportunity to talk to Bill about my headliner replacement. He gave me a lot of information and was fantastic. Im planning to get my car headliner fixed, and i surely know where to go! Thank you Bill!

De
Review №46

This place is awesome. Very knowledgeable. They did a great job on my headliner.

TA
Review №47

I want to start of by thanking Bill and his guys for a tremendous job on replacing the headliner in my sons 2009 VW Jetta. Bill educated me on the headliner replacement process and I instantly made a appointment to get my sons headliner replaced. I highly recommend Bill at the Headliner Express in Winter Park. Again Bill thank you to you and your guys for a job well done!

Se
Review №48

SCAM! BEWARE! DO NOT USE THIS BUSINESS! I ordered 1yd x 1yd of headliner on Feb 20th and paid $119.20 including shipping. Today is May 1 and the owner has still has not sent my product. He is near impossible to reach but the 2 emails that I got back he made up excuses why he hasnt sent out my product yet. I am contacting my bank to let them know that I was scammed to try to get my money back.

Tr
Review №49

I am glad I found this company. I learned more from Bill in 15 minutes that 2 days reading forums. I planned to use the original headliner on my w124 Benz, didnt work. Glad Bill told me how to do it right and had the correct material. OEM look! Highly recommend!!!!

Jo
Review №50

They lied saying that their “Ripple Gray” (for older Rovers) material was OEM. It’s not, it might have a similar look but the product is a nightmare to work with, no flexibility at all. I called to get some tips and instead received not-so-subtle insults because of my “lack of experience”. Trust me I have plenty of years of experience, don’t waste your money here. Overpriced and rude! $600 for something that shouldn’t be more than $200. I found a better place that actually has the OEMmaterial at a decent price, not this expensive bs. I just feel sorry for the guys, like my self, that got swindled.

Sa
Review №51

Thank you so much for the fast efficient service in installing new headliner in my daughters mini cooper.So glad to have found you online and will absolutely recommend you to anyone needing your services, beautiful job!

Je
Review №52

Bill is super knowledgable when it comes to Rovers. Even though his shop is a headliner shop, he still knows a ton about Range Rovers. Even though I am nowhere near his shop he was able to go through his contacts and find me a mech to give me a good, trusted assessment of the engine in my new purchase. Bill has a real gift for explaining/teaching how to do work on your vehicle in a way that is so clear and easy to understand. Thank you Bill!

Ch
Review №53

So Ill start this with I didnt have Bill do any work on my car...yet. My GTI needs a new headliner and after talking to local shops that didnt have the right material I began a web search for the particular kind of headliner material used in my GTI, which led me to his website. After reaching out by email with a question, Bill asked me to call and then spent about 45 min on the phone with me talking (very passionately) about the proper way to recover the headliner and door inserts in my car as well as other high end cars as well as questions I should be asking any upholsterer that wants to touch my car. This man really has enthusiasm for his work and it shows in the way he speaks about it. Im not super close to Orlando, but assuming I cant find anyone as passionate, knowledgable, and willing to explain the process as Bill is, then I may be finding an excuse to make the six hour drive. If you are in the Central Florida area and own any number of imported automobiles consider it a luxury to have a man as dedicated to doing things the right way as Bill is, and give his shop a visit. We dont all have that same luxury, and Im sure you wont be disappointed.

El
Review №54

My Sunroof broke, AGAIN, on my F150 Platinum. I orginally had it fixed in 2013 by Don Reid Ford in Maitland as my truck was not quite 3 years old and under warranty. I love my F150, but hate the sunroof. When it broke again, I wanted to find a good reliable shop close by that would do the work fast and reliably. I searched around and was recommended to Headliner Express. After speaking to Bill, the owner, it was very obvious that he knew the problem with the sunroof and could fix it in a timely manner at a fair price Unfortunately, like many products made today, the best way to fix something is to just replace the whole thing, as replacing parts takes as long and cost as much and may not be as good. Bill replaced the sunroof and I picked up my truck the next day. Bill and his team did a great job and the new sunroof works great. I highly recommend Headliner Express. I am always looking for a company that does fair, honest work.

Pi
Review №55

I have tried to schedule several appointments with them to have work done to my customers cars....but they never call me back. I am, sure they good work, but the lack of communication is frustrating.

Jo
Review №56

GREAT SHOP! The owner is knowledgeable and his work is amazing!

JB
Review №57

Bill is extraordinarily knowledgeable and is generous with his expert advice. I benefitted from his guidance long-distance, and can now resolve a situation without suffering the local dealerships dubious service.

To
Review №58

Bill Stauffer - Headliner Express is the ultimate artist and master of Automotive Detail that covers almost everything in the interior of the car where we sit.I have a 1984 7 Series BMW. Headliner Express fixed a major leak in the ceiling as the drains in the doors and roof of car were plugged up after 30 years of dust, leaves etc. Then I had a small flood in the car as the drains at the bottom of the front wind shield were also plugged up. The entire carpet had to be replaced... which even before the flood... needed to be replaced. Both leaks happened within about 2 years. These projects were big projects and took a tremendous amount of craftsmanship and skill to get the car back to near museum quality. This is a show car.You will not be able to find another company that takes care of these types of interior repairs. Its no wonder that people from all over the country drive to Orlando - go on a cruise or to the beach - and leave their car with Bill. That is a huge recommendation by itself.When you take your car to Bill Stauffer you can rest assured it will be perfect when you pick it up.Tom HackimMaitland, FL1984 BMW 7 Series

EJ
Review №59

BILL is the best headliner guy in town.

fe
Review №60

Make sure your questions are answered before the sale as post-sale customer support is non-existent. In fact, calls are not returned. The quality of headliner material is sub-par to what I purchased locally.

Jo
Review №61

Bill is very professional and will only do the job if he can do it right.

Ju
Review №62

Great work !🏅

Ke
Review №63

Great service

Information
67 Photos
63 Comments
4.3 Rating
  • Address:1200 Solana Ave I, Winter Park, FL 32789, United States
  • Site:http://headlinerexpress.com/
  • Phone:+1 407-786-4090
Categories
  • Auto upholsterer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Planning
  • Appointments recommended:Yes
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