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SERVPRO of Winter Park
665 Jackson Ave, Winter Park, FL 32789, United States
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SERVPRO of Winter Park

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Ra
Review №1

We had a case of COVID in our office and a friend recommended SERVPRO. We were worried about others catching it but they came in and deep cleaned with special products to disinfect everything. Cant thank them enough for the peace of mind!

PE
Review №2

Reynaldo Mariana and crew were exceptional and very professional courteous and overall nice people yes and very hard-working I would not hesitate a second and hiring the screw again

S
Review №3

Servpro of Winter Park was a pleasure to work with. They are responsive, prompt and very insightful. Our technician took time with us to help us understand our home and answered all our questions.I highly recommend them.

Mi
Review №4

Renaldo was very professional and courteous, helped put me at ease throughout this hectic time! He and the crew did great work, left my house clean and ready for the next step. Mike B

Jo
Review №5

Awesome service! These guys helped me get through a nightmare with dirty backed up water and mold. I’m not sure how we would have made it out of this situation without their help, guidance, and hard work. Thank you!

Bo
Review №6

They were so helpful during a stressful time with my home flooding. Reinaldo walked me through the process and definitely calmed my nerves and he also communicated with me daily about what I could expect. I highly recommend Servpro!

Al
Review №7

Eduard o explain everything clearly

Li
Review №8

Fast response and Great service for our recent water damage to 1/2 our home. Rainaldo Gil Eduardo and Mariana all did an excellent job and were so helpful....worked until early morning. I definitely would recommend. Thank you all for everything!

St
Review №9

They got out right away and did a great job with the water clean up at my home. Ryan was very helpful, kept me up to date with everything going on, and was extremely thorough.

Jo
Review №10

Service was great, extremely professional new exactly what to do and performed above expectations

Or
Review №11

Eduardo did a better job than I expected and will be very happy to use your service again .

Sp
Review №12

Renaldo did great work clearing out a significant amount of water damage in our bathroom. Thank you!!

Ka
Review №13

I have been using this Servpro repeatedly for every time I have a confirmed case of COVID-19 in my warehouse. They do a thorough job every time wiping, disinfecting, and fogging. Its important to keep my warehouse safe for my employees and Im grateful they are offering this service. Highly recommend!

An
Review №14

I recently had an electrical fire in my home which set off the sprinklers. My insurance recommended I call Servpro of Winter Park. Dee answered the phone, explained what I should expect and had a crew show up within an hour. Once the scene was released Servpro had equipment in there to dry the place and equipment to help with the smell. I was appointed Dee to my file; Dee/Servpro even communicated with my insurance the entire process. Because the fire clean up was such a breeze, I decided to have them reconstruct my home. Thanks Dee and Servpro of Winter Park! I have recommended you to all in my circle!

Oc
Review №15

Wyatt was a real help and made it easy for me ! Enjoyed the service delivered !

Sh
Review №16

Ryan was knowledgeable, friendly and helpful.

Sh
Review №17

Yesterday we had water leak into our home in Winter Park and I was away for just a few hours when it happened. When I got home my living room and bedroom floors were wet and I was overwhelmed because we have hardwood floors so I didnt even know where to begin. Let me just say that this company has been so helpful and reassuring. They arrived so fast and although I assumed they would have to remove a piece of the floor to dry underneath they were able to use some mat equipment to suck up the water without damaging it all. I have fans in my home right now drying everything else up and a roofer that they recommended. All around great service, I will absolutely use them again if I have problems in the future. Thanks again!

An
Review №18

We have called on Servpro twice in the last year. --First call was for a leak involving thousands of gallons of water pouring into our garage from a leaking water line outdoors. Second call involved a water leak after a pipe was apparently spraying water between the walls of our kitchen and bathroom for weeks until the drywall and boards were saturated. Mold was growing on the beams and drywall. They handled all of the mold testing and remediation. Servpro professionals showed up within about an hour of our calls for help both times. They have pumped water out, run dehumidifiers and fans, and tested for mold and removed all contaminated materials. Everyone was professional. I especially appreciated how they worked with our insurance. Even more important during this pandemic, we were comfortable with the safety precautions being taken including masks that everyone was wearing to ensure a vulnerable member of our household stayed safe! Thank you Servpro!

fe
Review №19

Pretty professional company! I had a water leak in my house in Sanford and Xavier and the crew of water technician responded really fast and dry all the walls that were affected in less than a week. I will recommend this company to everyone on a emergency.The crew is very professional and educated

AJ
Review №20

I had a very good experience with this company. The efficiency and quality of work from Darian and the rest of the guys was over the top good. The workers were very friendly and did not waste their time at my home. Every move and bit of work had a purpose and I am extremely pleased with the outcome and the speed of the work. Would give more stars if possible. :)

Ch
Review №21

I had a great experience with this company from the first day to the last day when the drying process was done, the technician that came out on the first day Darian was very helpful in answering all my questions about what occurred in my home. I would highly recommend this company if you have any water in your home.

Cl
Review №22

I called on ServPro of Winter Park to help with a water leak in my home. The response team arrived punctually, worked quickly and safely. They had my home dried out in no time, and the damage replaced like it never happened. The friendly response team was respectful to my home and my familys temporary but pitiful situation. ServPro’s office team also handled the bulk of the insurance claim and associated paperwork, leaving me at ease and free to plan a new beginning, free of our water damage. The office team also promptly provided their active business license and insurance policy coverage upon request.I was referred to ServPro by a friend who had had a major water leak which ServPro repaired quickly and safely. They were also able to ensure my home was free of harmful mold so my family could live at ease, worry-free about long-term health effects of mold.I highly recommend if you find yourself with damage to your home (fire, water, etc.), don’t make your situation any harder than it needs to be… call ServPro Winter Park. They really did leave my home like the leak never happened. Ive since held cocktail parties at my house where my guests were asking: “Didn’t you have a water leak? Where’s the damage?”. I just smiled and said ServPro Winter Park took care of it. Enough said!

Gl
Review №23

I called you from my brand new hotel at 430 am with a water removal job. The owner actually answered the phone and sound like she had been up prior to my call. She wasnt but answered in a way that made me feel she was awake and alert. My information was taken and she said the crew was being dispatched as we spoke and they would arrive on scene within the hour. The crew arrived as she stated and to work they went. Five days later the job was totally finished with all machines picked up and no residual water left behind. Each day a small crew came into evaluate the need to add or remove dryers and fans. Very professional and knowledgeable. A follow up from the sales dept. was very helpful as well. I will definitely use Winter Park Serve Pro again. Thanks team for a job well done.Glenn

Ci
Review №24

Servpro of Winter Park provided a quick respond and excellent service, I called them for a water damage in the house. Tech Brian T. was friendly, and knowledgeable, took care of it. I will recommend this company for water damages. Thank you for you good and outstanding job.

Da
Review №25

Awesome company all around! I had a pipe burst over the holidays and though I would have a hard time getting someone to come by and take all the water out of my house. Not only were these guys open, but they were super nice and understanding about the situation. They were at my house pretty quickly and took out the water and put fans to dry everything out. My family is greatly appreciative of the hard work you guys did and thanks to you we were able to get through the rest of our holiday break. Thank you!

Yo
Review №26

Very efficient company. Had a water loss recently and Servpro tech Darian was very friendly and professional. Did not hesitate to put in work and answer all of our questions. Would definitely recommend them and use them again no doubt. Satisfied customer 👍🏼

se
Review №27

This company responded super fast and started the work right away.The crew chief Xavier was very helpful in all the process!Thanks again and I would call them in case of any emergency for sure.

us
Review №28

This company responded super fast and started the work right away. Xavier with the crew of water technicians restore all the materials affected in my house in less than a week. I will definitely recommend this company.Thanks Servpro of winter park

Al
Review №29

This company responded super fast and started the work right away. Xavier with the crew of water technicians restore my house in less than a week.Thanks for your profesional service.

J
Review №30

Vern, Susan and their team consistently perform above and beyond expectations. My hot water heater on a platform in the garage had been leaking into the wall without my knowledge and it caused a huge mold issue - they were quick, thorough and professional in the mold remediation process. Their team also managed the reconstruction of a new hot water heater closet after said remediation was finished - right down to matching the custom wood trim on the doors. Fantastic.

Ne
Review №31

Awesome service!! I called and they were at my house in less than 20 min . The office was very friendly and the crew chief Xavier and the crew arrived and remediate my water leak in less that a week! 100% recommended

ra
Review №32

They dont even deserve the one star... i would give them negative.. they came to my home to make estimate and send to my insurance and they did not send any!! When i called to ask she told me we will not be able to help you!!! .. this along with rude customer service over the phone!

Br
Review №33

I had a leak in my kitchen. The plumber fixed it but there was water everywhere. I called you guys and I waited max 30 min, Daniel and the crew arrived and extracted all the water, placed equipment and were able to dry all the affected areas. Thank you so much guys!

Se
Review №34

Servpro of Winter Park makes sure the job is done right! Every time I have communicated with them they answer my questions and return any questions I may have in a timely manner. I would recommend this Servpro to anyone who needs their specialty.

al
Review №35

This company help me remediate my mold problem cause in my house, fast process. The crew including Xavier are very educated and professional.Thanks

Mo
Review №36

I called Servpro of winter park when my home flooded. Ashley and her crew arrived quickly and took amazing care of me. It really was like it never happened!!

Da
Review №37

Darian and his team were very professional and their customer service was great. He took the time to explain all the steps involved in taking care of my water damage and completed the job as promised. I would highly recommend Darian and his team to anyone I know.

Em
Review №38

My husband and I were surprised and pleased at how great of a job Servpro did. Thank you for making our humble home look good as new! Great quality work and reasonable pricing. Were going to recommend Servpro to a friend of ours who also has water damage in her home.

Ma
Review №39

They responded to my water leak in less than an hour. Crew chief Xavier took care of all my materials and completed the work in less than 3 days.Would highly recommend!

Ca
Review №40

I had some roofers working on my home that forgot to install a tarp before finishing the work. Needless to say, before calling Servpro I was already in a seriously bad mood because of water intrusion that could have been easily avoided. Luckily, even though my call was pretty late in the night, they were completely understanding and sent a technician to my home that arrived quicker than I expected and took out all the water. The tech, Diego, even explained the importance of setting up equipment and getting everything completely dried to prevent mold. I still have a headache from hpw stressful this whole situation was in the first place but have to thank Servpro of Winter Park and Diego for making this part of it easy for me.

Ro
Review №41

Awesome service!! I called their office when my washing machine flooded upstairs and damaged my downstairs ceiling. The office manager was very friendly and help arrived faster than I expected. The guys did a great job fixing everything and the office manager kept me up to date all the way through. I will definitely be giving these guys a call if anything happens in the future. Thanks again!

Ph
Review №42

I received top of the line service from this company from start to finish. When the line to my upstairs washing machine broke and flooded downstairs I was mainly concerned about my hardwood flooring and whether it would have to be removed. The guys assured me they could get the floors dried without having to remove them and placed some drying mats down to extract the moisture out of the floor. I must have called with a million questions during the process (sorry about that!), but they were polite and reassuring answering all of my questions and guiding me through every step of the process. The fact that they helped to take over a good portion of the communication with my insurance company was amazing on its own. As unfortunate as my situation was, Im grateful that Servpro was there to make it less stressful and will absolutely recommend them to my family and friends in the future. Thanks and great job!

Ch
Review №43

Had an issue at first and then Quality Control reached out to settle it. Very happy with their professionalism and end result.

Lu
Review №44

This company responded super fast and started the work right away. Xavier with the crew of water technicians restore my house in less than a week. I will definitely recommend this company.Thanks for your profesional service.

Cr
Review №45

I had a water leak in my house and Servpro tech Brian responded very quickly and professionally. I will recommend this company in case of emergency.

Gi
Review №46

Great company, Xavier and crew arrived to my house and treated all the standing water and then set equipment. In less than a week the solve my problem!Very recommended

Er
Review №47

Xavier made a really good job taking care of my water loss.I will recommend this company

Je
Review №48

Awesome service!! I called and they were at my house in less than 20 min . The office was very friendly and the water technician Xavier and the crew arrived and remediate my problem in less than a week.Will call them again for sure !

Li
Review №49

Always professional always right there when you need them. Wouldnt use anyone else for water mold or even fire. Thanks for everything!

Le
Review №50

Such an efficient branch of servpro. With all the rain water that’s been coming down in central Florida I had a very bad water leak from my roof, affecting a large area of my house. Darian was sent out to my house and arrived with great timing and got straight into work. Answered all of my doubts and advised me to stay in contact with him if any further help was needed. it is definitely a recommendable company, especially this branch. I am a very pleased customer.

He
Review №51

I had a leak in my house. Daniel and the crew extracted all the water and the job was done in only 3 days. They are super professional, keep up the great work.

Ke
Review №52

Great company had a problem with the water retention in my home and the servpro tech Darian went above and beyond to proved excellent customer service. Would definitely recommend and will not hesitate to use the service again.

Je
Review №53

When we returned home and found water in several rooms from an overflowing toilet, ServPro of Winter Park responded quickly to our call for help. This was accomplished via repeated testing and measurements, baseboard removal as necessary, and strategic placement of 20 air movers and two large de-humidifiers. The crews were well-trained, highly competent, and very professional in carrying out their duties. They did an excellent job in preventing further damage. In addition to the field workers, the Office Manager was extremely helpful and provided excellent customer service. I highly recommend them.

Me
Review №54

Awesome service!! Water technician Xavier and the crew arrived fast and extracted al the water in les than 10 minutes.Totally recommend.Thanks

Pa
Review №55

When I bought flood insurance, I never thought that I would use it. I bought my house outside of a flood plain just so I would never have to use it. However, after the flood happened I am so thankful that I got it. But I was even more thankful that your company was there to make all my flood damage repairs seem easy. Thank you for being a great company that people can trust to do the job right the first time. Thank you Servpro.

Ry
Review №56

I’m not sure how there was so much fire damage, but thankfully your guys were there to make it all seem small. Even when they had to practically gut the walls and rip up the floors, it seemed there was no job too big for your team. Really glad you were there when I needed your help. Thank you Servpro.

Si
Review №57

Awesome service!! I called their office when a pipe broke upstairs and damaged my downstairs ceiling. The office was very friendly and the water technician Xavier and the crew arrived and remediate my problem in less than a week.Totally recommend.

Su
Review №58

Servepro of Winter Park did a fantastic job taking care of our water damage. They were professional and courteous and I would highly recommend them!

Lu
Review №59

Diego Valencia did a good job in my house and is very friendly

ab
Review №60

I very seldom write a review, but after having my bathroom flood and having to call a company to come out and fix it, I felt I just had to say something about Servpro and also to say thank you for coming out at such short notice and for leaving my home in tip top shape. A lot of companies would have charged extra for coming out on a weekend and they might not have cleaned up after doing the work. You guys were a life saver.

Je
Review №61

I was very impressed with the service I recieved. They were they quick and kept our office from being seriously damaged. Everyone from the copy made us all feel like they cared about us and our problem.

we
Review №62

Thanks for fixing the water damage under the windows in my front room. I didnt know they were unsealing themselves like they were. And thanks for getting them resealed, too, so this isnt a problem again.

tr
Review №63

Very honest, knowledgeable and professional. Plus theyre owned by a wonderful and fun family that ACTUALLY CARE!

Mi
Review №64

Servepro of winterpark was great !!! There response time of sending technician Darian out to my house was fast .the technician darian was very honest and hard worker but mostly very professional and compationate during my event while i was upset .He explained to me very well and detail of what needed to done to resolve the matter !!! An lastly darian was very respectfull and answered all of my various questions i needed and if i ever have another water loss event i want servepro of winterpark and technician darion to help me out !!!!👍👍👍👍

Ac
Review №65

I had water intrusion in my bathroom, called you guys and took care of me. Daniel and his crew were very polite and knew what they were doing.

fr
Review №66

I was so impressed at how fast they sent someone out to my home when I called to set up a appointment. I figured I would have to wait until Monday since I called on a Saturday morning, but after speaking to Jennifer the supervisor of scheduling she explained she could send someone out right away with no extra charge. Servpro crew came out, did a fabalous job and the price was just right, just like I was told.

Sh
Review №67

I have come to know Kristin of ServPro of WInter Park well as a fellow business professional. She is extremely caring and professional and looks to handle your needs quickly, completely, and with a caring heart. She has already provided a great deal of insights on how to avoid problems in the house or business facility and I am certain I will use ServPro for any future needs.

Zo
Review №68

I came home one day to find my basement flooded.. I called Serpvro and was pleasantly surprised by the quality of the work that was done by them and by the professionalism of Servpros staff. Thank you so much Servpro..

Da
Review №69

Amazingly friendly people, knowledgeable, and they were happy to be there for me for whatever I needed.

Ga
Review №70

The best service, the best crew and excellent attitude

fe
Review №71

Servpro was very thorough, meticulous work. You would never know that my home had suffered water damage. Thanks!

Jo
Review №72

Absolutely awful. Contacted Servpro on June 13th to advise them that our home inspection had revealed mold and I needed someone to come to the house to give me an estimate and complete the work. It took 3 phone calls to operator Dee to even get someone out to the house. Donny Criddle (operations manager) visited my home on Wednesday late morning and told me to expect an estimate late in the day Wednesday or first thing Thursday. I left multiple messages for Donny which remain unreturned. I finally called Dee back this morning (Friday) first thing and informed her of the situation. She assured me that Donny would be in touch immediately. 6 hours later I still had not received a phone call and called Dee back again who could not explain Donnys lack of interest in fixing my claim. With a house closing 2 weeks out, which I shared with Donny, your company has put me in a very difficult position. If I could give 0 stars I would.

Ro
Review №73

Thank you Servpro, there are just not enough words that could express the gratitude I have for your company. The water damage was everywhere, but your team was just perfect. Again thanks.

Da
Review №74

Great crew and an awesome attitude!

Lu
Review №75

Crew chief Xavier and the rest of the crew came to my property and remediate the water leak that I had in just 3 days.

Ow
Review №76

Thank you for coming to the rescue and doing such an excellent job of repairing the fire damage to our home. We cannot thank you enough!

Az
Review №77

Thanks for the carpet cleaning yall. Dope service. 10/10. Would come again.

ca
Review №78

Servpro has made my home clean and free of mold I am extremely happy I contacted them . Thank you very much.

Hi
Review №79

Great service I

ka
Review №80

DO NOT use this company they will make appointments and will not show up or even call for updates it will take a full year to finish services DO NOT USE them beware

ka
Review №81

I had an excellent experience with this company, they are very professional. I had a very severe water bottle in my house, it was flooded all the first floor. When calling them they were very friendly and cordial with me, Gabriel and his team came quickly to my house and although I do not speak much English I was free to speak in Spanish with Gabriel without any problem, he was very attentive and solved all the doubts I had. They did their work efficiently. Thanks to them I did not have major damages in my house, they are highly recommended

Se
Review №82

This company is very good. 40% of my house had mold, I called them and they arrived in 45 minutes, they brought all their equipment, they demolished and they finished in 4 days. Daniel and his team are very professional. Thank you!!

Ew
Review №83

Excellent

Information
51 Photos
83 Comments
4.8 Rating
  • Address:665 Jackson Ave, Winter Park, FL 32789, United States
  • Site:https://servprowinterpark.com/?utm_medium=yext&utm_source=gmb
  • Phone:+1 407-678-5391
Categories
  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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