I did not wreck my car/cars but a 100 ft tree fell on both of my vehicles and crushed one of them and totaled them both. Matt was Super helpful and understanding about everything and just really did a excellent job all together. He contacted me via phone before they even got the trees removed from my vehicles he stayed in contact and responded to me with every question I had no matter what time of day it was and got everything resolved very Quickly. I highly recommend Rays and I am very thankful for Matt going the extra mile to help me.
Great job fixing my Camry! Wonderful communication! Great staff! And car came back to me cleaner than its ever been!!!
My front bumper looks impeccable! Great service and great timing. They communicated with me throughout the whole process. My 2020 KIA STINGER looks brand new again! Thanks guys.
Great experience with them! Everyone is always so nice and professional!
It was great picked my car up right away done a great job.
I highly recommend this place!!! I had hit a deer and filed a claim with my insurance and this is where they sent me to get my car fixed. Could not ask for better service! Very professional and quick and communicate with you all the way! I would definitely go back and have them work on my vehicle again for sure. Dont worry about them not wearing mask in your car because they clean it very good after they get done with it smelled so clean and fresh they respect your vehicle. Also they had given my car a bath and shined it up for me they did not have to do that also the interior was cleaned. They went over what they fixed with me and showed me. Best service ever. I was impressed big time.
Awesome customer experience. Ray’s did a great job repairing my SUV bumper. They are friendly, polite, and explained the process of working with the insurance company and completing the job. End product was great. I value their Christian beliefs. We need more of Ray’s services in our communities. I would much rather go to a small and local business than a big one and just be a number. Definitely recommended.
Rays has helped me multiple times throughout the years. Excellent staff. They go above and beyond with everything they do. Thanks!
Excellent body work. Best in town. Nice folks.
I had a great experience with Rays and would recommend them without hesitation. Matt was patient and helpful and took the time to explain things to me and answer all of my questions. My car looks brand new, and I am so grateful for their expert work.
Excellent service, and very friendly.State of the art equipment.
Excellent service. They kept me up to date on the repairs to my van and did a flawless job. Would recommend them for anyone having to have body work done on their vehicle.
Had a flat tire on the side of the road at 4:30 in the morning. Not a good experience mostly due to AAA I found out. I appreciate the owner reaching out and explaining Rays part in my demise. I still feel there is an opportunity for training of John Black and his attitude and not even acknowledging my presence upon his arrival, but accept that majority of the blame of my experience is because of dispatch at AAA.
My car was wrecked in an auto accident. From the day I took my car to Rays Auto Body Shop all of my cares were put to rest. The gentlemen provided excellent customer service! They stand behind their work and show you that they care. I will highly recommend them to anyone in need of their services. Matt and Jerry were them main workers ones that helped me from beginning to end.When I picked up my car it looked great. They even had a newspaper, little note and other items just to say thank you.a lot of other businesses could learn from their hospitality.I will always be grateful for the work and kindness shown to me.God bless you guys and may your business continue to grow.Shona Jones 2009 Honda civic
I was given a list of repair shops by insurance company and Ray’s was on the list. So glad I picked this shop. Very professional, prompt and did a great job.
They answered after hours and we’re still sweet and speedy to help. I am saving their number for future mishaps! Thanks guys!
Shop doesn’t look like much. Best body shop in town that has inexpensive pricing compared to everyone else. I’d recommend them over the others.
Hometown folks, awesome results! Would not hesitate to do business again
My daughter had a broken alternator belt last night, insurance company sent Rays Towing to pickup her car for transport to shop, I had the pleasure of working with John from moment one he was a absolute professional who knew his work and his truck he had the best attitude( it was cold outside).Its hard for a female to feel comfortable in these types of situations however he off top put me at ease I can’t say THANK YOU enough John Keep up the excellent work ethics and attitude
We had an unusual request. We needed to get a non running Chevy truck into a box truck to send up to NY. They made it happen. Unbelievable how smoothly this went. I highly recommend. You wont be disappointed.
Fast and courteous.
I could go on and on about Rays Body Shop and Wrecker Service! I was in a wreck and had my vehicle repaired there. The staff is amazing and so friendly, you can tell they are passionate about what they do and they are also very talented. They went the extra mile to make sure my vehicle was good as new. Thank you to Matt and the rest of the staff at Rays for your hard work and kindness. You turned a stressful situation into good! I would highly recommend this business!!
My truck was just towed by Ray’s by driver John. I couldn’t meet him at the truck but my wife did. He was super nice and polite to her! I meet him at the dealership to drop the truck off and he had to be one of the nicest people I had met. He used caution while transporting my truck and you could tell he took pride in his work. I will be using Rays l the next time I need a tow.
My daughter was alone on I-40 late last night on her way home when she got a flat tire. God sent a guardian angel from Rays Body Shop and Wrecker Service. He stopped and took her tire off and found out her spare was flat also. He took it to his shop, filled it up and sent her on her way. I cannot say thank you enough for the kindness extended to my daughter! We have had work done at their shop in the past, as well. They always go above and beyond what is asked. Truly an outstanding place full of great people! Thank you so very much, Rays!!
Great people and great service.
Rays is the best towing service in the area. Customer service and communication are excellent and the tow truck drivers are kind and knowledgeable.
Not equipped with proper equipment to do the job. Flat tire and found spare was flat. He had no air tank on tiw truck and refused to tow me to one 1 mile away.
Outstanding experience with the services and customer service of the staff of Rays Body Shop and Wrecker service. Several months ago, they repaired a door on my car where a deer ran into it. When I picked it up, I noticed another dent that I did not see on the back door that was also caused by the deer incident. Staff was an advocate for me when I contacted my insurance company. Then a few days ago, my window would not roll up (when rain was expected the next day) and my wife stopped by their office to see if they had time to look at it (on a Friday). Without any hesitation, staff advised her they would. They made the repairs AND they did NOT charge me!!! This really humbled me as they did not have to do this nor did they have to fit me in without an appointment. In todays world, there are not many businesses and people who do thing to help others without a dollar sign attached. Staff at Rays is NOT like this and I fully recommend them for repairs needed. Oh then to top this off, they washed my car and left me a complimentary bottle of water!!! They are truly old school. Their professional work and outstanding customer service is one if a kind!!! THANK YOU SO MUCH STAFF!!
Absolutely amazing! I recently took my car here for a major dent repair. My car was returned to me in better condition than when I took it in. Not only was the dent flawlessly repaired, my car was cleaned and washed. The staff is very friendly and personable. They make you feel more like a friend than a customer. I will definitely recommend this place for any repairs you may need.
I am restoring a car and I had a simple part (front air dam) I needed painted to match the car. The guy who spoke to me and looked at the part spent more time basically talking me out of doing business with them. He went on about my part had pits and then quoted me a price, which was not a problem. I just wanted the job done correctly. I thanked him and told him I would go elsewhere and then he wanted to give me advice to give to the next shop I go to about painting and prepping my car. If they didnt want my business, they should have said so when I walked in the door. Never will do business with Rays again.
RAYS BODY SHOP AND TOWING SERVICE IS THE MOST HONEST AND DEPENDABLE FAMILY OWNED BUSINESS THAT I KNOW OF... THEY ALWAYS GET THE JOB DONE RIGHT AT VERY FAIR PRICES.THIS FAMILY HAS BEEN IN BUSINESS FOR AT LEAST 50 YEARS WITH THOUSANDS OF HAPPY CUSTOMERS WHO WILL TESTIFY TO THEIR HONESTY, FRIENDLINESS, FAIRNESS AND PROFESSIONAL MANNERTHESE FOLKS ARE DELIGHTFUL AND IT IS A PLEASURE TO DO BUSINESS WITH THEM.
Rude, disrespectful, and a huge hassle. Instead of trying to explain a misunderstanding I had about using AAA, the tow truck driver chose to be the biggest know-it-all, doucebag possible. Ive been disgusted by how unfriendly the south is compared to Boston, this sure didnt help. Took every part of my being to try and be mister nice guy to him. I most certainly would have given him a piece of my mind if I had other options for towing. You should try taking up that demeanor with some boys from Back Bay, or Newton East, and I promise you you will get quite the attitude adjustment. You guys sure as hell arent ever getting my business.
$175 to tow a car out of a ditch. The car was still intact and was driven home. I cant imagine what their other services would cost. Please beware of their pricing. Every other individual and companies that offer towing services I have shown the receipt to mention that it was grossly overpriced. The worst is that they required payment on scene but only accept cash. What company offers remote services but doesnt have the simple equipment to take debit/credit cards?
Great place with honest people, I would absolutely recommend to anyone who needs bodywork done.
Im sure it was a really simple task for people with the right tools, but when I locked my only keys in my car (30 min from home), Rays Body Shop responded quickly and restored my keys to me without a fuss. Im sure they had other important work to attend to but no complaint was made! I appreciate the good service and if I ever need body work, wont hesitate to check here first. Rays Body Shop was highly recommended by folks in the area.
I got hit in my 2016 Chevy truck and decided to take it to Rays. It’s took a bit longer than I expected due to some weather and unexpected troubles, but it was definitely worth the wait. They were extremely nice and helpful and answered the phone every time I called. They listened when I had worries or questions and I won’t be taking my vehicle to another body shop as long as they are open. Couldn’t ask for better people or quality. Take your vehicle to Rays.
I had repairs done to my car twice and both times I was very pleased. Everyone was very helpful and friendly! They do excellent work and I am recommending them to my sister who needs repairs on her car!
Fast, friendly service. Good work, good people.
Great job. Thanks.
Had my truck towed in for repairs in early October 2017. I have called once per month to see if they are working on it yet. Today is January 24, 2018 and I am still trying to find out what is going on. I will post a review again once the work gets done, I am still hoping to get good service
Second time working with them. They always go above and beyond. Thanks for the hard work! My car looks amazing. Always in better condition then how it arrived. P.s. props to the person who cleaned my car mats. Thankkkk youuu, you da bomb.
Rays Body Shop did an exceptional job. My car looks like a new car, can not tell it was ever damaged. I am truly grateful for not only the work but also their professional and courteous service that they exemplified.
Rays provided excellent service/support when I was involved in an accident.
Excellent service!! Not only did they fix my car but they cleaned it inside and out. Then sent me a hand-written thank you letter. Very impressed!!
Great guys to work with
I live in Wilkesboro, my aunts truck stopped on me, I rode home with friends, today I called Rays, I had to take key back to Winston, their wrecker almost beat me back up here, and I have never had the pleasure of talking to such nice people, I talked to John and he was so helpful. Im just glad you were there today, it was in the low 20s, and weather doesnt bother these guys a bit. Highly Recommend.
Although its been a while since my visit, my experience with all of the staff at Rays was astounding!!! These are some really nice people!!! My car looked like new when they finished with it...they even cleaned the interior as a courtesy...HIGHLY recommended!!!
Theyre the BEST! Honest, fair, and good at what they do. The only place Ill bring my car.
These guys are great. Their prices are fair and they do one hell of a job on repairs. Would strongly recommend to anybody in the Winston-Salem area. Worth the drive.
Shout out to the man that helped me and my husband with a flat tire at 1am on I-77. Very nice gentleman! Thank you!
Great customer service
I had 3 teen daughters, so, used Rays Body Shop and Wrecker Service more than once, lol!!Honest people, quality work and done on time. Theyre the best!!
Fast service. Good location. Price affordable.
The gentleman was extremely helpful. He did a neat work on my car, and gave useful advice about it, which really impressed me.
Great
Towed my car to there lot took the car off my hands didnt want it good people
My cars looks great inside and out!
They do very good work. They take a very long time on working on the car.
State Farm members BEWARE!!!!! If you can choose Parkway Ford Body &Paint, DO!!!!!!They were rude and completely disrespectful!!! On top of Not being honest. Very very expensive and will quote one estimate to you and another to insurance company. Just horrible!!!!!!!
They were called by my insurance company to tow my second vechile from the side of the road in the middle of nowhere at 1030p. Once, Mr.Ronnie arrived, the service was excellent. He towed my 2000 Cheverlot Caviliar car like it was brand new. I will recommend Rays body shop and Mr. Ronnie to everyone.
Great place
Family owned. Ive used the shop for over 33 years.....♡♡♡
Christian family owned. Does excellent work.
Very reliable and very friendly.
This is a great place to have your car repaired, everyone here is great at what they do!!!! And i highly recommend It!!!!!
Awesome work 💪
Ok. I just went for an estimate, helped me out with some information I needed
Great people that take pride in doing a Great Service for their customers!
Great customer service!!!
Honest and stand by their work
Honest. Reliable. Recommend to everyone.
Good people and great work
They are very good at repairing wrecked cars and trucks.
The staff are very pleasant and informative
Amazing work and very friendly peoples
Great staff
Great place
They have always done right by me!!
We use Rays for all our towing and Paint and Body repair needs and couldnt be happier with the service, quality, and professional, personal treatment. Thanks from Everything Euro
Honest reliable capable
Excellent service
Very friendly and professional people!
Profesional, and prompt service.
Great service
Expensive
Would recommend Rays to anyone looking for help with towing or battery problems! When I was stranded with what I thought was a dead battery, John was a lifesaver. He came right away and was there in literal minutes, and instead of towing the car and charging us for a simple fix, he used his expertise to reconnect the battery on the spot (wasnt dead after all) and got my car running again. Johns diligence, honesty, and forthrightness in explaining what went wrong makes him a standout employee. Dont panic-call Rays!