The first guy who did our Mosquito service was great! However, the next guy who came seemed nervous and was acting strange. We have an acre of yard space that he supposedly treated in 15 minutes time. Impossible! There was no change in the number of mosquitos after he left. The third and final time Rays came out to spray for mosquitoes, there was still no difference after the spraying. Im not sure what they sprayed, but the mosquitoes were not bothered by it at all. Well pass and move on to another company.
We have used Ray Pest for over 15 years as our termite bond and insect control provider for my community. High quality, responsive service and help with some unique situations...like racoons and other larger animals that needed to be deterred or trapped and removed when necessary. Honest and on time, they truly strive to provide the best service and to take care of their customers.
They take great care of my home and business. Great communication. They do so much more than spray for bugs and you should find out to get the most and best services possible.
Lee is the best technician we have ever had. He is thorough, knowledgeable and courteous. We appreciate him.
I started using Ray Pest Control on this house in 1993. Inspection reports always negative for termites.In about August I noticed something sinking under one of the columns on my front porch.Had a termite inspection on 9/29/1920. No termites. Figured it must be water damage.Had another quarterly inspection on 12/2/2020 and again got a clean bill of health.Started repair work on 12/6/2020.Lo and behold, TERMITES!!Called Ray Pest Control right away!!Technician came out next day. Yep, termite infestation. Active!Next day supervisor came out with contractor. Yep, termite infestation!It took 3 weeks to get a response to my concerns. Answer was that my contract didnt cover repairs!So I paid for 27 years of termite protection and detection only to have to point out termites to termite company! Is there something wrong with this picture? And this was an easily observed area.Tried to negotiate with Ray Pest Control about costs, but Ive been ignored.And now I get to pay for replacement of front porch floor system. Still getting bids. Hoping for something under $10,000.If this is the way you want to be treated, go for it!!
Out of 5 pest control companies I called to exterminate wasp in my rental property ONLY Rays Pest Control responded to remove wasp without asking a contract. Other 4 companies said, theyll only remove wasp if I avail to their 1 year pest control service.
Rays has consistently provided great service for our business location. The technicians are courteous and friendly. Krista came today and was very thorough and helpful . Thank you!
Cory was great at communicating with us on our basement buildout project and went above what he needed to do by helping us keep the areas clean for our clients. His team worked quickly and was professional in their appearance, project completion, and speech. Ill definitely be working with them again!
They were tasked to complete a home pest inspection prior to purchasing our home. The inspection was incomplete and still stated no pests found. We now know first hand Rays doesnt know what roaches look like. I was there for a home inspection to verify nothing structurally was wrong. During that inspection we saw roaches and conveyed this to Rays prior to their inspection. They still found nothing and the money I paid was wasted. BUYER BEWARE!!!!!!!!!!!!!!! Cant trust a pest company that doesnt know what a pest looks like but, I have photos of they want to learn.
They are professionals and they explain and share information about what they do. I was very impressed with JJ how knowledgeable he is.
I tried to give them more business and they never returned my call
Honest and great service. Highly recommend
Very thorough job! Extremely friendly and polite! Would highly recommend Jamal.
My pest technician Eljiah was very friendly and professional. He went above and beyond on my service today treating my yard for mosquitos and my house for ants..
They came out the same day, which was great for me and my family!
Lois was thorough, polite, and I appreciated the care she took with explaining the treatment to me and ensuring my dogs were safe.
Jamal has done a wonderful job at eliminating out pest issues. He is also very customer service oriented and cares about his customers. He gives his time to listen to the customer to get to the bottom of the pest problems. Therefore rendering the most amazing job.
Lee (my service tech) is always extremely nice, and professional.Always does a thorough job.
Jamal is super friendly, professional and very knowledgeable about the work he does. We enjoy working with him!
Elijah was spot on time! Quick, efficient and knowledgeable, a pleasure to interact with.
The technician Lee did a great job of addressing our mouse problem and answered all of our questions in a professional manner
Friendly, knowledgeable and respectful of my house by wearing a mask and my kids was pleased as well by him knowing hunter hunter so definitely a recommend for others
We have just signed up with Rays and part of the reason was Jose. He was very personable and explained to us exactly what Ray would be doing to protect us against termites. We asked lots of questions and Jose did not rush through any of the answers. We were very impressed. We may review their service again after a year has passed. We checked with three other companies and felt what you get for Rays price far exceeds the other services. Plus we felt rushed to sign papers with two of the other services. Jose explained but did not push us to sign-up which would have put us off. Thank you Jose.
Ray’s pest control is amazing! I love working with JJ ( Jamal James), he is passionate in the industry and truly wants to help give the best options and solutions as far as pest control and wildlife removal goes. His explanations is always thorough and top notch. Such a wonderful company and particularly amazing person to work with. Totally recommend it. We signed up for their mosquito program and we are able to enjoy our yard with our 3 dogs and 4 kids.
Joshua (service technician) was very professional and knowledgeable of the issue.
We have been customers of Ray Pest Control for years. Lois is our representative, and she always comes right on time, listens to any concerns we have, and addresses them. She is very professional and has a great personality. Jamal was our previous representative and he was top-notch, too. It seems that the company is careful with its hiring and training, finding the best people. We just received notification that rates will be increasing, but were hoping it wont be a large increase.
Stacey with Ray’s Pest Control was not only friendly and personable, he was extremely thorough, honest, and went above and beyond! I signed a year agreement with them, leaving my former pest control service provider, because of Stacey! I will be requesting him every time we need service going forward!
We have had an overall great experience. They always come back whenever needed, and always very punctual. Lois typically is our tech, and is always punctual and thorough. Our last tech was Lee, he was very thorough, especially clearing any webs and hives we had on the outside of our home. Great service, friendly people!
Called Rays to check out out crawl space for snake/rodent issues. Made an appointment for a technician to come out. The technician (Nathan) was right on time, professional, and knowledgeable. Im confident they have addressed our problem and highly recommend Rays for pest control!
Ray Pest Control is the best in the Triad area. Very efficient, knowledgeable, and such a great deal. Jamal is our service technician, and hes such a great guy! Hes very personable and gets the job done right. Ask for him!!
We have been using Rays Rest Control for many years (25+ years). The company as well as our service representative, Lois is amazing. She is extremely efficient and very professional.We will continue to recommend Rays Pest Control to family and friends. Lois, thanks for all that you do in maintaining our home.
Weve used Rays for awhile now and have been happy with the effectiveness of their pest treatments and the friendliness of their team. On the most recent visit Stacey was very personable and explained everything he was doing, and made some recommendations we can use in the next few months. Appreciate the good service.
Our exterminator Lois is always punctual, polite, professional, very knowledgeable and thorough! We have been requesting her for over 4 years now! She always takes the time to listen to our concerns and takes appropriate actions to address them. She is also very personable, respectful and considerate of our pets as well.
Richard from Rays Pest Control came to the house for a quarterly visit. He explained exactly what he was using and why in a language I completely understood. Richard was friendly, professional and a great representative for the company. He also went above and beyond patching a hole under my fence so the dog couldnt escape. Ive been with Rays for awhile now an am very happy with the service. Would highly recommend!
Spray for all bugs, inside & out! Very professional, polite and thorough!
Rays Pest Control visited our house for a treatment this afternoon (Wednesday, September 4, 2019). The rep was an extremely efficient, decent guy who knew his stuff, was polite and professional. We were more than proud of him and - as a result - the company. This is the second time weve used Rays Pest Control the last one being five years ago. The treatment was extremely effective the last time so we decided to use them again. Same price! Wow. Very pleased.
I really appreciated my consultation with Daniel. I was sharing with him about the snake I found in my basement last year. He assured me that he didnt mind coming to look at no cost. When I explained what the other exterminator did to combat the problem he confirmed it was correct without trying to add on his services. The knowledgability and integrity he exhibited will definitely cause me to do business with Rays in the future. I will definitely tell all my friends and colleagues. Thank you Daniel!
The CSR was VERY VERY rude and curt. Guess she was having a bad day. I found someone else to do business with and give my money to. And I will never recommend this company.
I decided to buckle down on a quarterly pest treatment at the townhouse Im currently renting. I had been referred to Rays before by my management company, and I was not disappointed this time either. Stacey was very friendly and explained what he was doing. He completed the job quickly and answered the questions I had. I look forward to continue working with Rays for any pest needs I may have.
Stacy has been my first choice for pest control for years. I am a real estate agent and I always recommend him to my clients. He is very knowledgeable and thorough in his inspections and treatments. Rays has also been great to work with and very affordable.
Our regular tech is Jamal James and we always have a good experience with his services. He is very thorough and taking his time to look every corners and explains in details of his findings. Pleasant personality as well. The office also very responsive for all of our requests. Overall great experience!
We have been happy with Rays Pest Control for over 20 years. All the service men and women have been polite and competent. Lois Heald has been especially cordial and helpful and diligent as she finds the termite traps which often have disappeared under my flowers and mulch. And she does not hesitate to crawl under our 1910 farmhouse into the crawl space where she could encounter black snakes and mole crickets and other critters. Thanks for your quality service. Rev. Stewart Ellis 5985 Loop Rd. Clemmons. 27012
Called and they came out the same day. Assessed the situation, and made recommendations. The service tech was courteous and knowledgable. Totally recommend this service
A guy (he was very friendly) came to look around my warehouse and gave me plan on what he could do to fix my pest/rodent problem. I agreed to his plan and he told me when he gets back to the office he would check to make sure he had enough equipment. That was 11 days ago and I still havent heard back from this guy. I havent got a call, text, or email... nothing. I was real excited to hire this company but they have truly let me down and now Im back at square one having to call around and find another company.
Jamel James has been pleasure to work with. Professional and passionate on education his clients. They handle a lot of our multi family units in the Triad. I can truly trust them from start and finish. Easy to work with.
Every interaction with each staff member has been pleasant, but Jamal is excellent! Friendly, knowledgeable, hard working and willing to go the extra mile. You will not find a better service or a better price, especially for the quality.
Stacy from Rays Pest Control showed up timely for the appointment this morning. He was very professional, thorough, and friendly. He clearly explained everything. I recommend Rays Pest Control and Stacy. I couldnt ask for any better service.
Jamal James has serviced my house. He is so excellent and knowledgeable about everything. He is a very hard worker and will stay until the job is done. He comes on time is very professional, friendly and makes you feel assured.
Rays Pest is a top-notch company. They are always professional & courteous in all interactions. More specifically, Lois, has gone out of her way to make sure we receive the service we deserve.I would highly recommend to anyone seeking pest control services.
Jamal did an inspection for my home when I was preparing to sale it and was fantastic to work with. The company as whole is great, but Jamal really stole the show this time around! Highly recommend!
Ive had Lois from Ray Pest Control come to service my house for ants. She is always professional, courteous and punctual. She has excellent diagnostic skills and is deligent in solving pest control issues. She isvery good about explaining the issue to me and ways to prevent it in the future.
Stacey came by today, on schedule as usual, did a Great job for insects outside, didnt need inside service. Last feb 11 Stacey also came for ant control by my kitchen sink. Within a day all the ants were gone. WOW.Also used Rays for a rental property. Sold recently, Never any complaints from renters. Rays is the Best . Thanks Stacey
My company uses Rays and we have for years. I have always been extremely satisfied with the professional service. In our new location, I couldnt be happier with our Rep., Daniel! Keep up the great work guys.
We have had Rays Pest Control perform a quarterly service on our home for about a year. They have done a fabulous job of keeping the pests at bay! We dont even need them to come into our home in order to see the results. They simply spray around the perimeter and the garage and thats been effective at keeping the house clear. My son was bitten by a black widow and ended up in the hospital three years ago, so we take our quarterly service seriously. Thank you, Rays, for helping keep my children safe!
JJ came out to our home and was so nice and very knowledgeable about insects and wildlife. Nathan took care of our bird problem and was amazing too.
I signed up with Ray’s for quarterly service. Very pleased. Stacy Schoeining was my technician. He explained everything perfectly and I felt informed about the program. Great value and good people.
Lois Heald, an employee of Rays Pest Control, treated my home when I lived in Mocksville, NC 2016-2018. She was very professional, courteous, and thorough. She was willing to go the extra mile, as she treated in the house, around the house, in the crawlspace under the house, and in my detached garage. She brushed down spider webs, and sprayed under my RV. When I was on crutches or using a walker after knee surgery, she would bring in my mail and ask if she could help me in any other way before she left. I really appreciated her attention to detail and her genuine kindness. I would highly recommend Lois & Rays Pest Control to anyone in the areas they serve.
Great folks who really care about doing things right and about relocating wildlife rather than unnecessarily killing them. They recognize that while something may be a pest inside your home, it may still be a vital part of the ecosystem. Jamals professionalism, expertise, and above all his heart and desire to do the right thing are always impressive.
Big Shout Out to Daniel & Stacey for doing a terrific and professional job. They were timely, professional and very pleasant to work with. Highly recommend these folks!
Jamal was excellent! Very informative, caring, knowledgeable and beyond helpful. I will use him if I ever have a problem in the future and have already told my family about him. He went over and beyond to help me with a bug problem. Excellent service! Thank you Rays and thank you Jamal!
Eric arrived on time and provided professional and courteous services. He explained everything and went over pricing before he began. He took care of our problem. We were very pleased.
We have used Ray Pest Control and Lois for many years. She is always pleasant to talk to both in person and over the phone. She takes the time to listen to our needs, and tells us what the plan will be to take care of whatever issues come up. Highly recommend.
So moving here from NY I was so not used to all these Spiders and other little Creatures that just get everywhere in the house and idk how.. Ray’s Pest Control is Amazing The technician Jamel James explain everything to me and also made me feel comfortable that those spiders are not the ones that are going to kill us lol... His personality and just how knowledgeable he is just make me feel comfortable with him spraying my house and taking care of everything..
Would totally recommend Rays Pest Control! Jamal James was super nice, informative and professional. Will definitely give them a call again.
We have been using Rays for about 4 years and Jamal has been with us from day 1. He has always been so helpful and all of my questions. Always takes the time to make sure everything is taken care of. So thankful to have him.
We love Ray’s Pest Control! Jamal James has serviced our home multiple times. He always does an excellent job! He is very informative as well as extremely friendly!
I actually left another pest control agency to find Stacy. He is always on time, does exactly what he says hes going to do and recommend what I do need that I may have misse .At my other home he even found possums in the foundation that had died causing odor.I am highly impressed with his skills and knowledge I truly only want Stacy to do my services, he knows my dogs and I trust him completelyRik Hoskins
Great company with hardworking people! If you call in, youre likely to hear the sweet voice of Kimberlin and if youre lucky, youll have her husband, Jamal, as your technician (though they are all fantastic)! I highly recommend Rays Pest control!
Jamal is the BEST! He answered all of my questions and arrived promptly. Honest and knowledgeable in his work. I wish I could give him 10 stars!!!
JJ from the Greensboro location is the best. Always comes with a smile on his face and is very knowledgeable. He deals with my crazy barking dogs too! 100% recommend calling JJ
Communication could use improvement.Technician didnt let me know he had finished the job, and when I noticed he had left it had been less than 40 minutes on site. Basically, they arrived around 11:07-11:10 a.m. and left sometime before 11:40 a.m. Needless to say, I thought they basically took my payment and did half the job, or less. Finally made contact with the company, who werent very forthcoming with the processes and treatments they used, but they did tell me. But, no manner of explanation was given as it was all based on the ground of; trusting them because their experts. No. Faith builds a company and so does trust from your customer base. I hope the job works and I dont need further help but taking a few minutes to calmly and passionately explain the business should be your utmost concern.UPDATE:They actually called me today on 7/10/18 at 2:15 p.m. and was genuinely concerned. Whoever I spoke with was highly professional, and she sounded like the proper HR support/customer relations specialist you would want to speak with. So, that definitely improved some trust in the business, and afterwards I do feel that the job should definitely be sufficient. To whomever called, I thank you that you cared enough to make sure that there was a good work relationship established. I initially rated this as a 2-star, and this scales it up to 3-star.
We deal with Daniel at The Arbors Apartments and we are very pleased. Very professional and always kind. Highly recommend.
Daniel is a very friendly guy and is easy to talk to. If you’re look for a pest control service, give him a call so he can explain their program to you.
Lois the technician was very through and prompt, very knowledgeable! She stated she had been with the company for over 25 years, that’s loyalty. Thanks Ray’s Pest Control, great service.
Very professional, on time and thorough.
I highly recommend Ray’s Pest Control. They are very professional and timely. Our technician, Jose’, was extremely polite and very knowledgeable about his job. Thanks, Jose’, for handling our skunk problem!!
I have great confidence in Rays Pest Control. I met with Daniel Hypolite, who thoroughly explained my options a gave me a plan of attack. He was very professional and delivered above and beyond what was expected. I dont have anything bugging me now.
Nothing but great experiences with Ray Peat Control. Competitive pricing and friendly staff. Great experience with Richard Windsor- he is professional and took the time to explain and answer all my questions.
Lois is my usual technician. She does an excellent job inside and out. Always explains something if I have a question and does a thorough job.
I’d like to add my Amen! to everything Terry Brown said about Lois Heald’s work and thoughtfulness. Ray Pest Control is lucky to have her. And so am I !
I live in an apartment building that was treated by another company but I continued to have issues with spiders and ants. I asked Rays Pest Control if they could help. Jamal James showed up right when he said he would. He wss so professional and courteous. He very professionally explained what he was going to do and assured me my issues would be no mre. The next day there was no sign of any pests in my apartment. Thank you Rays and thank you Jamal James!
Stacy gave 5 star service. Excellent company
I recieved exceptional work from Jamal James. He got rid of my pest problem quickly! Amazing service and guy!
He helped me with everything and I was so happy he did. No complaints here. Thank you, Daniel Hypolite
Lois has come to our house for the past several years. She is always punctual, friendly, and professional. My husband and I both feel that she does an excellent job. We had an emergency situation one time. Lois was unavailable, but someone else from Rays came quickly and took care of the problem. Thank you, Rays Pest!
Lois Heald showed up promptly and took care if my mouse problem. I was really happy with the results. I would definitely ask for Lois again!
Lois has been taking care of our house since we moved in. When we first moved in we had a mouse problem and she went around and found all the places they could be coming in and we have not seen a mouse since. I highly recommend the company for your pest control issues.
We have used Rays Pest Control for almost 6 years and in that time Lois has been the employee we have used. She has been so thorough and professional. We appreciate her so much . Always on time .
They never cam in my house
Rays is the only pest control service I would use in the Piedmont Triad area. Jamal James, or JJ, is courteous, professional, thorough, knowledgeable, and most importantly HONEST. In the past I have hired exterminators who were either lazy, ignorant, or ripped you off. I never need to worry about that with JJ.
Daniel is very knowledgeable and professional. He is very down to earth and communicates information in a way that makes me feel good about my decisions.
I used Rays Pest Control to get rid of cockroaches recently. I spoke with Daniel at the end of the day and they had a guy at our house the next morning. Prompt and professional service and I havent seen a live cockroach in the couple of weeks since he was here.
Very thorough
Extremely pleased with Rays Pest Control. Kim is exceptional and very responsive to every need I have had thus far. Finding such wonderful customer service is rare in this day and time. Also I have pleased with both technicians.
Daniel Hypolite is incredible professional and knowledgeable. He worked hard for us to find a solution to our needs. I highly recommend Ray’s Pest Control!
Lois is a fantastic technician. She knows her job and has taken care of my ant problem. Thank you for having a employee that values her job
Jamal is such sweet and professional young man. He knows how to get things done! Thank you for The service you have provided!!
Ray Pest Control is a good company to work with. And Lois has always been so helpful and informative when she has been here.
Ray Pest Control has serviced our house since we moved in 9 yrs ago. Jamal is the best and keeps all the spiders away .
I have been using Rays Pest control since 1975, and most of that time, my service person has been Lois. She is very friendly, professional, and always on time. I highly recommend her services. Thank you,Sandra Walker