Stopped at this Autozone to buy DEF for our diesel truck. The manager, Rob was very helpful and pleasant. He offered to carry the two boxes of DEF to our truck and assisted in putting the spout into the container. Once the DEF was added, Rob then took the empty box to the trash.Rob recommended a wonderful place for lunch; The Turquoise Room at La Posada Hotel. Excellent choice.Thank you Rob for your excellent customer service. Autozone is lucky to have. Thank you.

I had mechanical trouble while traveling and stopped by the Winslow Autozone. The staff was incredibly helpful, lent me tools and got me on my way, even though I only spent $10 at their store.

We stopped in for issues with our transmission on our Rv. Chauncey came out and helped us troubleshoot it and got us on the road again. Super helpful, super nice.

Ugh! Winslow Auto Zone is unprofessional!!!Yesterday I ordered 3 parts, the employee that was getting ready to check us out for 2 parts they had in stock, and other one we had to order but paid for all 3. But the employee got frustrated and starting arguing with another employee. Also my sister was there to pick up the other two parts she waited in line listening to them argue and she felt scared so she left. While we waited & heard everything on the other end of the line. Than today we received a call from an employee there saying our part is in. So I had my sister go pick it up & she gets there and they tell her they didnt order it. So end up canceling my order because of the delay & the employee there didnt apologize 🙄 😑

While driving through Winslow I was told that my brake light was out. I pulled into Auto Zone for a replacement. A young man named Dallas not only helped me find the correct light but offered to come out and install it for me. What a great employee!

Shauna was great help. Checked our truck fault code and even reset it. A wonderful personality. Traveling back to Florida towing a camper will definitely be less stressful now!

I came in to have my battery checked since I was having issues with it. Shauna took care of everything, she was terrific and she was very helpful. They found out that it needed to be replaced. She replaced the my battery in under 15 minutes! Amazing service! Highly recommended!

Beat place to get parts in Winslow. Free engine diagnosis and the people are very helpful.

My battery died and when I finally got it jumped I rushed to Auto Zone literally 3 minutes before it was going to close. I explained my problem and the associate Dallas offered to check it first, he calmly followed us to my car and asked me to turn it off. I was afraid to but he assured me that if in fact it doesn’t restart, he will be able to charge my battery. He quickly found out it my battery was in fact bad and showed us the battery selection. As I was purchasing my battery the other associate Jim offered to swap it out. I am so very grateful for these two men for being so very helpful, professional and patient with me and my children. My car started without a hiccup and I was back home in no time. You guys are AWESOME!!! They deserve a raise or an incentive for going above and beyond for me when I needed help the most.

Shawna and Jim went above and beyond of what the normal person would do. I drive cross country and they got me back on the road in no time. Thank you Shawna Thank you Jim. Autozone is lucky to have you.

Visit Auto zone and good service from store manager, he is very helpful.

Sales staff could not seemless concerned about being

As I was driving across the country, my battery light came on. I was about 20 minutes away from Winslow AZ, and I stopped in to get it checked. The store manager, Rob Bretz, came to our aid! Our alternator was dying a slow and terrible death. With Robs help, my son and I were able to purchase a new alternator, install it, get our battery recharged, and get on our way. All the while, he allowed the rest of my children to sit on the floor of his store and play on their tablets for the hour so they wouldnt die from the 100 degree heat.Thank you so much AutoZone and Rob, for everything you did for us!!

Shauna Chavez at this store is an amazing person. I came in with a wheel bearing failed on my trailer and they had all the parts and her husband even came to borrow me a jack and some basic tools. Thank you Shauna you deserve a raise.

Shauna of winslow auto zone, in Arizona was an awesome employee. Love her customer service.

Dallas was a great help. He was very helpful and informative. He came outside to check my vehicle out and let me know what he thinks is wrong with my x5 bmw. .

Brandon B. Was such a great help, with our code and muffler issue. We cant thank him enough enough!!

I definitely recommend this place the people we hear theyre really professional and nice I have a problem with my headlights and they help me fix it I think especially Dallas I think thats his name he has like a diamond tattoo on his arm so he was really nice for me I think you very much

Prices are high but staff was helpful

Always low price, availability and opened late. My water pump gave up bought the kit and other part late at night tomorrow I can work regular hour and it so convenient. Thank you auto zone team in Winslow

I wish I could give 10 stars for this location. I live in the Phoenix area, and every single time I’ve ever been into any auto parts store down there, most of the employees seem annoyed or unwilling to answer my dumb questions. Not these guys at this location! I come up to Winslow for work, and recently I had a battery go bad on a vehicle that I keep up here. The customer service that I received from Shawna, Brandon, and Rob was really something that is hard to come by in today’s day and age. These guys and gals, went out of their way to help, held a battery for me for over a week, and really just made me feel like I’ve been a customer of theirs for years. I know one thing, from this day forward they have a customer for life!! Appreciate the down to earth, professionalism! All of the other auto parts stores not only in Phoenix, but the state, need to take some pointers from Shawna, Brandon, and Rob. Thanks again for the help guys!

Very knowledgeable, friendlist people that I have ever met. Love the service I received. Will highly recommend this store to everyone. Thanks

Super friendly staff ♥

The customer service at Autozone in Winslow is top notch. Shauna was outstanding.

I love going to this AutoZone the manager Shauna is always so friendly and helpful. She always greets you with a smile and makes it a point to make you feel welcomed. They are always going out of their way to make sure you get the right parts and try to make sure its the right thing to fix the problem with your car. I will always go to this AutoZone.

This store SAVED us. Extra huge thanks to Dallas and his team. We were on a road trip in the middle of July when our AC went out. Not only did they help us troubleshoot the issue, Dallas came out to the parking lot and showed us how to do it. Not all heroes wear capes!!! Thank you from the bottom of our sweaty hearts!

Shawna was very helpful, and experienced with our rv problems !! Great service

Love my Winslow Autozone. Super friendly staff

Outstanding service. The took the time and helped me get the right part with the right fit, and even assisted with tool I needed from the Loan a Tool program, AND helped with part installation to boot. I doubt a disabled old man like me could have gotten that U-joint changed out alone near as fast or easy as these fine people made it.

Wonderful place to shop for parts that you need.

Shauna Chavez, originally from the Winslow branch, went above and beyond for me during her shift in Flagstaff. She was personable, compassionate, and patient with me during my day of disaster with my Toyota FJ Cruiser. I am currently working away from home as a traveling nurse. Being new to town & not knowing anyone made having car troubles very overwhelming. Although Auto Zone does not provide roadside assistance, Shauna helped me connect to other resources for assistance so that I could get to AutoZone. She made sure I felt safe and cared for. She truly showed that she genuinely wanted to help me, took the time to perform assessments, and explained everything throughly to me and also talked to my dad on the phone. Outstanding customer service. Appreciate you deeply Shauna!

LOVE GOING INTO AUTOZONE IN WINSLOW AZ TO SEE SHAUNA... SHE IS AWESOME! ALWAYS HAPPY AND ALWAYS WILLING TO HELP. NEVER A DULL MOMENT WITH THIS LADY!I SURE HOPE YOU KNOW HOW FORTUNATE YOU ARE TO HAVE SUCH AN EMPLOYEE!THANK YOU MZ. SHAUNA!!

I want to thank the gentlemen that help me fix my tow light hook up. Im a lady that RV by my self I cant say enough for the service and help from AutoZone it was awesome. So thankful for this business.

Super helpful and knowledgable. They checked replaced some blown fuses in my SUV! Great service with a smile!

Everytime i come here, i leave with what i needed

Awesome customer service and great prices.

Great prices, great service

Even though I found the part my self. The helpers are very nice. Nice clean store as well. I will go back.

Thank you Jason for helping us out with the battery this is Ramon & Michele you were always friendly to us and your coworkers friendly helping us out thank you very much we were definitely come back

Shauna Alex Rob and Jason always helpful always smiling they deserve good reports they help install parts when u need them to Auto zone has my service for life because of them

Best AutoZone Ive been to the staff are great people and they were a great help

They tested my battery for free, then realized they had to charge it first, so they did, for free. Battery was bad, they replaced it for me for free. Staff were friendly, helpful, knowledgeable, and confident in their presentation.

I cant thank Shauna enough for helping me out while I was broke down in Winslow! Got me everything I needed and was super helpful! Not to mention a great attitude!! A++++++ employees like her make me a lifelong autozone customer!

Great service rob helped my grandma out and she was very happy

Great staff. Very knowledgeable about parts. Very clean store. Thank god that Winslow finally got an Auto Zone! .

Stopped in to this autozone to get some fuses and locked my keys in the car. Shauna really went above and beyond to help me. Using her own roadside service to get my car unlocked. To bsd more people arent like her. 5 star for sure.

The sales guy was very knowledgeable and helpful

My battery died while passing through and had to stop here at autozone to buy a new one.. An employee there Shauna advise to get a battery that’s for my car cuz I had the one way to small and she said I had too replace the battery post cuz they were corroded.. since my car is a Kia amanti it did need a bigger and powerful one for my car to keep running. Thank goodness that Custer serivce was great and so helpful and very polite.

My favorite go to for parts place.

Clean and neat, staff is always helpful

Owner is really helpful, even help with install parts.

Another in and out experience with what I needed¡

Great customer service.

Really helpful staff

Helpful associates