Beware! This business is extremely poor on follow up and follow through. We had some warranty work done on our new flooring and things seemed to be going in the right direction. Most of the work was done on March 16, 2021, but there was a transition piece that was removed and supposed to be replaced. After several attempts (4/6, 4/28, and 5/12) we got a response on 5/13 that the flooring was discontinued and Interior Design Concepts (IDC) was waiting for a call back from the flooring company. We were asked to be kept in the loop and have never heard anything from IDC. Made several calls, left voicemail with phone number, and still nothing. Last voicemail was on 8/16, five months after the transition piece was removed. Still no return phone call. Today 8/18 I just stopped into IDC and caught Danielle Lindsay, the individual that we had been working with and also a co-owner of the company by surprise. She got nasty, said she had been sending me text, which she and I have never had any text correspondence, and when I called her out for lying her nasty co-worker chimed in. This company knows that they have an unfinished product out there and are not putting in any effort to make things right. Do yourself a favor and find another company to work with.
Great experience!! Highly recommend them
Wonderful decorating items. So much inspiration!
Danielle does an amazing job and I cant give a high enough recommendation. She is able to visualize and work colors, textures and themes out in a way that gives you exactly what you are looking for even if you dont know what that is! After going to so many different places for our flooring needs I can confidently say that IDC is the absolute BEST place to go for all of you interior needs.
I worked with IDC to help update my bedroom, bathroom and living space. I cant say enough about how it turned out and what a joy Lori, Dannielle and their entire team did. From designing an entirely now look for my space, to helping me envision the concept and scheduling the work with their team. I couldnt be more pleased with how my house turned out.To top it off, more than a year later, when I had an unrelated issue arise with some tile work, Lori put me in contact with Seth Kelley, to come in and solve that problem for me.I look forward to working with IDC again, as I continue to update my home.
Danielle & Lori are both great to work with. I have worked on several projects with both of them professionally and they have also helped me with 2 remodel projects of my own. Top notch and great customer service.
Lori did an amazing job helping us decorate the living room in our house. I would highly recommend her.
Highly recommend.....after a very poor experience with another option in the area, this group was great...helpful, insightful, and listened to my ideas....Great experience!