Eastern Elevator Company take great pride in their experience, expertise, quality, and customer service. They provided excellent workmanship and complete customer satisfaction from start to finish. They listened to our needs and expectations and, they took great care to work and communicate with us in a professional manner. It is apparent that Eastern Elevator Companys reputation is based on service, safety, and quality.
This is one of the best company’s I have dealt with in a long time. They really know the meaning of customer service and they also know their product. I have been thrilled with my chair lift and the people that work for and run this company. Thank you for a wonderful experience
These guys did a great job installing our chairlift. The office staff was very friendly and knowledgeable.The guys who came out to install the lift where very professional and polite. It was a joy doing business with this company and i would highly recommend them.
I had a maintenance contract and they still charged me over $400 to come and take a look at an issue I raised during the previous maintenance visit. No repair was performed but they charged me $250 just for the travel plus another $175 for the service. It wasnt an emergency, I told them they could come whenever it was convenient. I doubt the driver even travelled very far to get to my location (certainly not $250 worth of travel). Thats how I got treated for being a loyal customer with a maintenance contract. Very disappointing.
This company was fantastic to work with! From my first contact to get information on a chair lift through the installation, all of the personnel I dealt with were pleasant and well informed. They were the BEST!
This is a one stop shop for all your stair lift and scooter needs! Knowledgable staff and a great showroom. Explained everything throughly and answered all our questions. The install went seamlessly. Giving a loved one some independence is a great feeling and we could not be happier with our experience at Eastern.